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The Row Hotel, BW Signature Collection

3.0 star property
Hotel with free parking, near Santana Row Shopping Center

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Photo gallery for The Row Hotel, BW Signature Collection

Lobby
Lobby lounge
Exterior
Lobby
Deluxe Room, 2 Queen Beds, Non Smoking, Jetted Tub | Memory foam beds, individually decorated, individually furnished, desk

Reviews

8.4 out of 10
Very good

Popular amenities

  • Parking included
  • Pet friendly
  • 24/7 front desk
  • Air conditioning
  • Gym
  • Free WiFi
The current price is SAR 559
SAR 638 total
includes taxes & fees
23 Mar - 24 Mar

Room options

Available filters for rooms
Showing 7 of 7 rooms

View all photos for Standard Room, 1 Queen Bed, Accessible, Non Smoking

Memory foam beds, individually decorated, individually furnished, desk

Standard Room, 1 Queen Bed, Accessible, Non Smoking

Highlights

Individually furnished
Individually decorated
Air conditioning
Heating
Smart TV
Blackout drapes/curtains
Memory foam bed
Hair dryer
  • 20 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite, 1 King Bed, Non Smoking (Dining Table;Living Room)

Suite, 1 King Bed, Non Smoking (Dining Table;Living Room) | Memory foam beds, individually decorated, individually furnished, desk

Suite, 1 King Bed, Non Smoking (Dining Table;Living Room)

Highlights

Individually furnished
Individually decorated
Air conditioning
Heating
Dining table
Smart TV
Blackout drapes/curtains
Memory foam bed
  • 20 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible, Non Smoking

Memory foam beds, individually decorated, individually furnished, desk

Standard Room, 1 King Bed, Accessible, Non Smoking

Highlights

Individually furnished
Individually decorated
Air conditioning
Heating
Smart TV
Blackout drapes/curtains
Memory foam bed
Hair dryer
  • 20 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking

Standard Room, 1 King Bed, Non Smoking | Memory foam beds, individually decorated, individually furnished, desk

Standard Room, 1 King Bed, Non Smoking

Highlights

Individually furnished
Individually decorated
Air conditioning
Heating
Smart TV
Blackout drapes/curtains
Memory foam bed
Hair dryer
  • 20 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, Non Smoking, Jetted Tub

Memory foam beds, individually decorated, individually furnished, desk

Deluxe Room, 1 King Bed, Non Smoking, Jetted Tub

Highlights

Individually furnished
Individually decorated
Air conditioning
Heating
Smart TV
Blackout drapes/curtains
Memory foam bed
Hair dryer
  • 23 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 2 Queen Beds, Non Smoking, Jetted Tub

Deluxe Room, 2 Queen Beds, Non Smoking, Jetted Tub | Memory foam beds, individually decorated, individually furnished, desk

Deluxe Room, 2 Queen Beds, Non Smoking, Jetted Tub

Highlights

Individually furnished
Individually decorated
Air conditioning
Heating
Smart TV
Blackout drapes/curtains
Memory foam bed
Hair dryer
  • 23 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Non Smoking

Memory foam beds, individually decorated, individually furnished, desk

Standard Room, 2 Queen Beds, Non Smoking

Highlights

Individually furnished
Individually decorated
Air conditioning
Heating
Smart TV
Blackout drapes/curtains
Memory foam bed
Hair dryer
  • 20 sq m
  • Sleeps 4
  • 2 Queen Beds

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About the neighborhood

Map
2404 Stevens Creek Blvd, San Jose, CA, 95128

What's nearby

  • Santana Row Shopping Center - 17 min walk - 1.4 km
  • Winchester Mystery House - 2 min drive - 2.0 km
  • PayPal Park - 5 min drive - 5.5 km
  • SAP Center at San Jose - 5 min drive - 4.2 km
  • San Jose McEnery Convention Center - 5 min drive - 4.5 km

Getting around

  • Race Station - 3 min drive
  • Santa Clara Station - 5 min drive
  • Norman Y. Mineta San Jose Intl. Airport (SJC) - 8 min drive

Restaurants

  • ‪Din Tai Fung - ‬17 min walk
  • ‪Starbucks - ‬19 min walk
  • ‪Sharetea - ‬19 min walk
  • ‪Pinkberry - ‬20 min walk
  • ‪Ruby Thai Kitchen - ‬19 min walk

About this property

The Row Hotel, BW Signature Collection

Hotel near Santana Row Shopping Center
Close to Westfield Valley Fair Shopping Mall and Winchester Mystery House, The Row Hotel, BW Signature Collection provides amenities like a 24-hour gym. Stay connected with free in-room WiFi.
You'll also enjoy the following perks during your stay:
  • Free self parking
  • Express check-out, express check-in, and smoke-free premises
  • A vending machine and a 24-hour front desk
  • Guest reviews speak highly of the overall value and proximity to shopping
Room features
All 55 individually furnished rooms offer comforts such as laptop-friendly workspaces and air conditioning, in addition to amenities like free WiFi and desk chairs. Guest reviews speak positively of the clean rooms at the property.
Extra amenities include:
  • Bathrooms with tubs or showers and free toiletries
  • Wardrobes/closets, coffee/tea makers, and heating

Languages

English

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includes taxes & fees
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps

Parking and transportation

  • Free self parking on site

Things to do

  • 24-hour gym

Conveniences

  • 24-hour front desk
  • Vending machine

Accessibility

  • No elevator

More

  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Memory foam mattress

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 48-inch smart TV

Food and drink

  • Coffee/tea maker

More

  • Air conditioning
  • Desk
  • Desk chair
  • Heating
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in fee: USD 20
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
Late check-out fee: USD 20
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
A virtual front desk provides assistance to guests
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival
This virtual service hotel offers 24-hour guest support by text or phone.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 35 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
1 total pets
Restrictions apply; for more information contact the property at the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Pet fee: USD 35 per pet, per night
  • Service animals are exempt from fees
  • Early check-in fee: USD 20 (subject to availability)
  • Late check-out fee: USD 20 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property does not have elevators

Property is also known as

The Row by Kasa
Kasa The Row San Jose
The Row Hotel, BW Signature Collection Hotel
The Row Hotel, BW Signature Collection San Jose
The Row Hotel, BW Signature Collection Hotel San Jose

Frequently asked questions

Is The Row Hotel, BW Signature Collection pet-friendly?

Yes, The Row Hotel, BW Signature Collection allows cats and dogs (limit 1 total). There's a fee of USD 35 per pet, per night. Service animals are exempt from fees.

How much is parking at The Row Hotel, BW Signature Collection?

Self parking is free at this property.

What time is check-in at The Row Hotel, BW Signature Collection?

Check-in start time: 4:00 PM; Check-in end time: anytime. Early check-in is available for a fee of USD 20 (subject to availability).

What time is check-out at The Row Hotel, BW Signature Collection?

Check-out is at 11:00 AM. Late check-out is available for USD 20 (subject to availability).

Where is The Row Hotel, BW Signature Collection located?

Situated in the entertainment district, this hotel is within a 15-minute walk of O'Connor Hospital and Westfield Valley Fair Shopping Mall. Santana Row Shopping Center and Winchester Mystery House are also within 1 mi (2 km).

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The Row Hotel, BW Signature Collection Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 165 out of 295 reviews
Rating 8 - Good. 60 out of 295 reviews
Rating 6 - Okay. 29 out of 295 reviews
Rating 4 - Poor. 18 out of 295 reviews
Rating 2 - Terrible. 23 out of 295 reviews

8.6/10

Cleanliness

8.4/10

Staff & service

8.2/10

Amenities

8.2/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Jim

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and great service and stay
Stayed 1 night in Mar 2025

10/10 Excellent

Shushan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great
Stayed 1 night in Mar 2025

10/10 Excellent

Thy

Liked: Cleanliness, staff & service, property conditions & facilities
Nice area , staffs are very friendly highly recommended
Stayed 1 night in Jan 2025

8/10 Good

Terry Lynn

Nice room easy check in
Stayed 1 night in Jan 2025

10/10 Excellent

Harjeev

Liked: Cleanliness, staff & service, property conditions & facilities
Good staff and clean
Stayed 3 nights in Jan 2025

8/10 Good

Anna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was clean and had a good breakfast. The location wasnt the best and not many restaurants near by that didnt look a little runned down. Seemed to be on the edge of a rough neighborhood.
Stayed 3 nights in Feb 2025

10/10 Excellent

Ana Maria

Liked: Cleanliness, staff & service, property conditions & facilities
I liked the decoration, the cleanliness of the room and the nice staff
Stayed 2 nights in Dec 2024

10/10 Excellent

Enrique

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice place, great location
Stayed 1 night in Aug 2024

2/10 Terrible

David

Disliked: Cleanliness, staff & service, amenities
Vitual staff
Stayed 1 night in Jan 2025

10/10 Excellent

Jolissa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had a excellent stay at the row!
Stayed 1 night in Aug 2024

10/10 Excellent

Edith

Nice and comfy 👌
Stayed 1 night in Dec 2024

10/10 Excellent

Jacqueline

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super cute hotel, staff was really understanding and accommodating. I would definitely book again!
Stayed 1 night in Dec 2024

8/10 Good

Silvia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy parking and a quick check-in
Stayed 1 night in Oct 2024

10/10 Excellent

Azin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay
Stayed 2 nights in Sep 2024

10/10 Excellent

Thy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great area
Stayed 1 night in Nov 2024

10/10 Excellent

Monica

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful hotel, extremely clean and continental breakfast had fresh starbuks expresso
Stayed 1 night in Nov 2024

6/10 Okay

Yan

Liked: Property conditions & facilities
This is a standard three star hotel and they don't do room cleaning until you check out. During my stay for the 4 days, only one time they cleaned the room because the first day I checked in, the next morning I checked out and extended my stay for the rest 3days. I booked only one night for the first day. So when by the time I extended my stay, they cleaned it. Even after the second day I stayed there and asked for room service, they didn't do it. Please bear in mind that you really need to bear a used room for the rest days of time staying.
Stayed 5 nights in Mar 2025

10/10 Excellent

Thy

Liked: Amenities
Nice and quiet area
Stayed 1 night in Nov 2024

10/10 Excellent

Gabriel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great experience. Very polite staff. Nice room. Great breakfast. Will definitely come back
Stayed 1 night in Dec 2024

10/10 Excellent

Kangrui

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good
Stayed 2 nights in Jan 2025

6/10 Okay

Kavindra

Liked: Staff & service, property conditions & facilities
This place is brand new, so people were still working. I can still smell the paint. But the check in kiosk was terrible!
Stayed 1 night in Jan 2025

10/10 Excellent

Sarah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everyone was so nice and helpful. My suite was comfortable and cozy! Great birthday weekend getaway to relax!
Stayed 2 nights in Nov 2024

8/10 Good

Ursula

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and comfy affordable easy parking . Nice breakfast The only thing was lamps in room did not work x2 which I like for reading before sleep and softer then ceiling harsh light . But other then that wonderful place to stay
Stayed 1 night in Dec 2024

10/10 Excellent

Stephanie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was clean, the blue neon lights at the top give a nice touch.
Stayed 1 night in Dec 2024

10/10 Excellent

Georgii

Ok
Stayed 1 night in Jan 2025