The Westin St. Francis San Francisco on Union Square Reviews, Deals & Photos 2024

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Luxury San Francisco hotel in Downtown San Francisco with a 24-hour fitness center

Choose dates to view prices

Dates

December 2024

January 2025

Premium bedding, pillowtop beds, in-room safe, desk

Overview
Rooms
Location
Policies

Excellent

Popular amenities

Pet friendly

Air conditioning

Bar

Laundry

Breakfast available

24/7 front desk

SAR 816 total

includes taxes & fees

15 Dec - 16 Dec

Room options

All rooms

1 bed

2 beds

Showing 29 of 29 rooms

Suite, 1 Bedroom, View

Highlights

Separate sitting area

Air conditioning

Connecting rooms available

Free cribs/infant beds

LCD TV

Hypo-allergenic bedding

Pillowtop bed

Blackout drapes/curtains

58 sq m
City view
Sleeps 4
1 King Bed

Executive Suite, 1 Bedroom

Highlights

Separate sitting area

Air conditioning

Connecting rooms available

Free cribs/infant beds

LCD TV

Hypo-allergenic bedding

Pillowtop bed

Blackout drapes/curtains

42 sq m
City view
Sleeps 4
1 King Bed

Luxury Suite, 1 Bedroom

Highlights

Separate sitting area

Air conditioning

Connecting rooms available

Free cribs/infant beds

LCD TV

Hypo-allergenic bedding

Pillowtop bed

Blackout drapes/curtains

56 sq m
City view
Sleeps 4
1 King Bed

Executive Suite, 1 Bedroom, View

Highlights

Separate sitting area

Air conditioning

Connecting rooms available

Free cribs/infant beds

LCD TV

Hypo-allergenic bedding

Pillowtop bed

Blackout drapes/curtains

70 sq m
City view
Sleeps 4
1 King Bed

Deluxe Room, 1 King Bed, Tower (Mobility/Hearing Accessible, Tub)

Highlights

Air conditioning

Connecting rooms available

Free cribs/infant beds

LCD TV

Hypo-allergenic bedding

Pillowtop bed

Blackout drapes/curtains

Premium bedding

37 sq m
Sleeps 3
1 King Bed

Grand Room, 2 Double Beds, City View

Highlights

Air conditioning

Connecting rooms available

Free cribs/infant beds

LCD TV

Hypo-allergenic bedding

Pillowtop bed

Blackout drapes/curtains

Premium bedding

37 sq m
City view
Sleeps 4
2 Double Beds

Grand Room, 1 King Bed, City View

Highlights

Air conditioning

Connecting rooms available

Free cribs/infant beds

LCD TV

Hypo-allergenic bedding

Pillowtop bed

Blackout drapes/curtains

Premium bedding

37 sq m
City view
Sleeps 3
1 King Bed

Junior Suite, 1 King Bed, View

Highlights

Air conditioning

Connecting rooms available

Free cribs/infant beds

LCD TV

Hypo-allergenic bedding

Pillowtop bed

Blackout drapes/curtains

Premium bedding

37 sq m
City view
Sleeps 3
1 King Bed

Deluxe Room, 1 King Bed, Tower (Mobility/Hearing Access, Roll-In Shwr)

Highlights

Air conditioning

Connecting rooms available

Free cribs/infant beds

LCD TV

Hypo-allergenic bedding

Pillowtop bed

Blackout drapes/curtains

Premium bedding

37 sq m
Sleeps 3
1 King Bed

Junior Suite, 1 King Bed, View, Tower

Highlights

Air conditioning

Connecting rooms available

Free cribs/infant beds

LCD TV

Hypo-allergenic bedding

Pillowtop bed

Blackout drapes/curtains

Premium bedding

42 sq m
City view
Sleeps 3
1 King Bed

Deluxe Room, 1 King Bed, Tower (Mobility/Hearing Access, Transf Shwr)

Highlights

Air conditioning

Connecting rooms available

Free cribs/infant beds

LCD TV

Hypo-allergenic bedding

Pillowtop bed

Blackout drapes/curtains

Premium bedding

37 sq m
Sleeps 3
1 King Bed

Deluxe Room, 2 Double Beds, Tower

Highlights

Air conditioning

Connecting rooms available

Free cribs/infant beds

LCD TV

Hypo-allergenic bedding

Pillowtop bed

Blackout drapes/curtains

Premium bedding

37 sq m
Sleeps 4
2 Double Beds

Deluxe Room, 1 King Bed, Tower

Highlights

Air conditioning

Connecting rooms available

Free cribs/infant beds

LCD TV

Hypo-allergenic bedding

Sofa bed - double

Premium bedding

Blackout drapes/curtains

37 sq m
Sleeps 3
1 King Bed

Grand Room, 1 Double Bed

Highlights

Air conditioning

Connecting rooms available

Free cribs/infant beds

LCD TV

Hypo-allergenic bedding

Pillowtop bed

Blackout drapes/curtains

Premium bedding

31 sq m
Sleeps 4
1 Double Bed

Grand Room, 1 King Bed, View

Highlights

Air conditioning

Connecting rooms available

Free cribs/infant beds

LCD TV

Hypo-allergenic bedding

Pillowtop bed

Blackout drapes/curtains

Premium bedding

33 sq m
City view
Sleeps 3
1 King Bed

Traditional Room, 1 Queen Bed, No View

Highlights

Air conditioning

Connecting rooms available

Free cribs/infant beds

LCD TV

Hypo-allergenic bedding

Pillowtop bed

Blackout drapes/curtains

Premium bedding

18.0 sq m
Sleeps 2
1 Queen Bed

Traditional Room, 2 Double Beds

Highlights

Air conditioning

Connecting rooms available

Free cribs/infant beds

LCD TV

Hypo-allergenic bedding

Pillowtop bed

Blackout drapes/curtains

Premium bedding

23 sq m
Sleeps 4
2 Double Beds

Traditional Room, 1 King Bed

Highlights

Air conditioning

Connecting rooms available

Free cribs/infant beds

LCD TV

Hypo-allergenic bedding

Pillowtop bed

Blackout drapes/curtains

Premium bedding

19 sq m
Sleeps 3
1 King Bed

Suite, 2 Bedrooms, View

Highlights

Separate dining area

Separate sitting area

Air conditioning

Connecting rooms available

Free cribs/infant beds

Full-sized refrigerator/freezer

LCD TV

Hypo-allergenic bedding

74 sq m
City view
Sleeps 6
2 Double Beds

Luxury Suite, 1 Bedroom

Highlights

Separate dining area

Separate sitting area

Air conditioning

Connecting rooms available

Free cribs/infant beds

LCD TV

Hypo-allergenic bedding

Pillowtop bed

88 sq m
City view
Sleeps 8
1 Double Bed

Luxury Room, 1 King Bed, Bay View

Highlights

Separate dining area

Separate sitting area

Air conditioning

Connecting rooms available

Free cribs/infant beds

LCD TV

Hypo-allergenic bedding

Pillowtop bed

177 sq m
City view
Sleeps 6
1 King Bed

Luxury Suite, 1 Bedroom, View

Highlights

Separate sitting area

Air conditioning

Connecting rooms available

Free cribs/infant beds

LCD TV

Hypo-allergenic bedding

Pillowtop bed

Blackout drapes/curtains

74 sq m
City view
Sleeps 4
1 Double Bed

Luxury Suite, 2 Bedrooms, View

Highlights

Separate dining area

Separate sitting area

Air conditioning

Connecting rooms available

Free cribs/infant beds

LCD TV

Hypo-allergenic bedding

Pillowtop bed

72 sq m
City view
Sleeps 4
2 Double Beds

Luxury Suite, 1 Bedroom

Highlights

Air conditioning

Connecting rooms available

Free cribs/infant beds

LCD TV

Hypo-allergenic bedding

Pillowtop bed

Blackout drapes/curtains

Premium bedding

19 sq m
City view
Sleeps 4
1 Double Bed

Signature Suite, 1 Bedroom, View

Highlights

Separate dining area

Separate sitting area

Air conditioning

Connecting rooms available

Free cribs/infant beds

Kitchenette

Full-sized refrigerator/freezer

LCD TV

70 sq m
City view
Sleeps 4
1 King Bed

Executive Suite, 1 Bedroom (Mobility/Hearing Accessible, Tub)

Highlights

Air conditioning

Connecting rooms available

Free cribs/infant beds

LCD TV

Hypo-allergenic bedding

Pillowtop bed

Blackout drapes/curtains

Premium bedding

42 sq m
City view
Sleeps 4
1 King Bed

Executive Suite, 1 Bedroom (Mobility/Hearing Access, Transf Shwr)

Highlights

Air conditioning

Connecting rooms available

Free cribs/infant beds

LCD TV

Hypo-allergenic bedding

Pillowtop bed

Blackout drapes/curtains

Premium bedding

42 sq m
City view
Sleeps 4
1 King Bed

Traditional Room, 2 Double Beds (Mobility/Hearing Accessible, Tub)

Highlights

Air conditioning

Connecting rooms available

Free cribs/infant beds

LCD TV

Hypo-allergenic bedding

Pillowtop bed

Blackout drapes/curtains

Premium bedding

23 sq m
Sleeps 4
2 Double Beds

Traditional Room, 2 Double Beds (Mobility/Hearing Access, Roll-In Shwr)

Highlights

Air conditioning

Connecting rooms available

Free cribs/infant beds

LCD TV

Hypo-allergenic bedding

Pillowtop bed

Blackout drapes/curtains

Premium bedding

23 sq m
Sleeps 4
2 Double Beds

Similar properties

Pet friendly

Free WiFi

Air conditioning

Breakfast available

SAR 791 total

includes taxes & fees

22 Dec - 23 Dec

About the neighborhood

335 Powell Street, San Francisco, CA, 94102

What's nearby

Union Square - 1 min walk - 0.0 km
San Francisco Museum of Modern Art - 10 min walk - 0.9 km
Moscone Convention Center - 13 min walk - 1.2 km
Oracle Park - 3 min drive - 2.6 km
Pier 39 - 4 min drive - 3.4 km

Getting around

Powell St & Geary Blvd Stop - 1 min walk
San Francisco Station - 2 min drive
San Francisco Intl. Airport (SFO) - 19 min drive

Restaurants

‪Union Square - ‬1 min walk
‪The Cheesecake Factory - ‬1 min walk
‪Golden Gate Tap Room - ‬2 min walk
‪McDonald's - ‬3 min walk
‪Shelton Theater - ‬2 min walk

About this property

The Westin St. Francis San Francisco on Union Square

Luxury hotel near Moscone Convention Center

Union Square and San Francisco Museum of Modern Art are located near The Westin St. Francis San Francisco on Union Square, which provides designer stores on site, a coffee shop/cafe, and dry cleaning/laundry services. The on-site American cuisine restaurant, Oak Room Restaurant, offers breakfast and lunch. In addition to a bar and a 24-hour gym, guests can connect to free WiFi in public areas.

Additional perks include:

Breakfast (surcharge), valet parking (surcharge), and an electric car charging station
Express check-out, express check-in, and babysitting (surcharge)
Concierge services, tour/ticket assistance, and a banquet hall
Guest reviews speak highly of the central location and helpful staff

Room features

All 1195 rooms feature comforts such as premium bedding and laptop-compatible safes, as well as thoughtful touches like air conditioning and bathrobes. Guest reviews speak positively of the clean, spacious rooms at the property.

Other amenities include:

Recycling and LED light bulbs
Eco-friendly toiletries and hair dryers
37-inch LCD TVs with Netflix, streaming services, and premium channels
Wardrobes/closets, free infant beds, and coffee/tea makers

Languages

Chinese (Mandarin), English, German, Japanese, Spanish

Property amenities

Internet

Available in all rooms: WiFi (USD 15 per day)
Available in some public areas: Free WiFi

Parking and transportation

Secured covered valet parking on site (USD 78 per day; includes in/out privileges)
RV/bus/truck parking (surcharge) on site
Electric car charging station on site
Wheelchair-accessible parking and van parking available

Food and drink

To-go breakfast available for a fee daily 6:30 AM–11:00 AM: USD 25-45 for adults and USD 25-44 for children
1 restaurant and 1 coffee shop/cafe
1 bar
Room service available

Restaurants on site

Oak Room Restaurant
Clock Bar
Caruso's
ENO Wine Bar
Chateau Montelena Tasting

Things to do

24-hour fitness center
Designer stores
Shopping
Wine tasting room

Family friendly

Babysitting (surcharge)
Free cribs/infant beds
Laundry facilities

Conveniences

ATM/banking services
Ballroom
Banquet hall
Elevator
Front-desk safe
Reception hall

Guest services

24-hour front desk
Change of bedsheets (on request)
Change of towels (on request)
Concierge services
Dry cleaning service
Housekeeping (on request)
Laundry facilities
Luggage storage
Multilingual staff
Porter/bellhop
Tour/ticket assistance
Wedding services

Business services

Conference space (56000 square feet)
Meeting rooms - 35

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Elevator
Elevator door width (inches): 48
Grab bar near toilet
Toilet grab bar height (inches): 24
Handrails in stairways
Stairway handrail height (inches): 36
Height-adjustable showerhead
Lever door handles
Low-height electrical outlets in bathroom
Low-height view port in door
Transfer shower
Valet for wheelchair-equipped vehicle
Visual fire alarm
Wheelchair-accessible concierge desk
Wheelchair-accessible fitness center
Wheelchair-accessible lounge
Wheelchair-accessible parking
20 on-site accessible parking spaces
Wheelchair-accessible path of travel
Wheelchair-accessible path to elevator
Wheelchair-accessible public washroom
Wheelchair-accessible registration desk
Wheelchair-accessible registration desk height (inches): 36
Wheelchair-accessible restaurant
Wheelchair-accessible van parking

At least 80% lighting from LEDs
Biodegradable coffee stirrers
Comprehensive food waste policy
Comprehensive recycling policy
Double-glazed windows
No plastic coffee stirrers
Smoke-free property
Vegan dining options
Vegetarian dining options

Room amenities

Bedroom

Air conditioning (climate-controlled)
Bed sheets
Blackout drapes/curtains
Free cribs/infant beds
Heating (climate-controlled)
Hypo-allergenic bedding
Pillow-top mattress
Premium bedding

Bathroom

Bathrobes
Eco-friendly toiletries
Hair dryer
Shampoo
Soap
Toilet paper
Towels
Toothbrush and toothpaste (on request)

Entertainment

37-inch LCD TV
Cable channels
Netflix
Pay movies
Premium channels
Streaming services

Food and drink

Coffee/tea maker

Connecting rooms available
Desk
Energy-saving switches
Iron/ironing board
Laptop-compatible safe
LED light bulbs
Mobile key entry
Phone
Recycling
Water-efficient showers only

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: 5:30 AM

Early check-in subject to availability

Early check-in is available for a fee

Contactless check-in available

Express check-in available

Minimum check-in age: 21

Check-out

Check-out before 11 AM

Contactless check-out available

Late check-out subject to availability

A late check-out fee will be charged

Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Access code, staffed front desk

Pets

Pets stay free

Service animals are welcome, and are exempt from fees

Welcoming dogs only

1 total (up to 40 lbs per pet)

Food and water bowls are available

Children and extra beds

Children are welcome

3 children, up to the age of 11 years, can stay for free if using existing beds when occupying the parent or guardian's room

Rollaway/extra beds are available for USD 35.0 per day

Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

Destination fee: USD 35.25 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

Fee for to-go breakfast: approximately USD 25 to 45 for adults, and USD 25 to 44 for children
Fee for in-room wireless internet: USD 15 per day (rates may vary)
Covered valet parking fee: USD 78 per day (in/out privileges)
Early check-in is available for a fee (subject to availability)
Late check-out is available for a fee (subject to availability)
Rollaway bed fee: USD 35.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation

This property accepts credit cards, debit cards, and cash

Cashless transactions are available

Noise-free guestrooms cannot be guaranteed

Safety features at this property include a fire extinguisher, a security system, a first aid kit, and window guards

This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

A car is not required for transportation to and from this property

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

st Westin

Westin St

Westin St Francis Union Square

Westin St Hotel

Westin St Hotel Francis Square Union

Westin St Francis Union Square Hotel

Westin St Francis San Francisco Union Square Hotel

Westin St Francis San Francisco Union Square

The Westin St Francis on Union Square

Westin St. Francis San Francisco Union Square Hotel

Westin St. Hotel

Westin St. Francis San Francisco Union Square

Westin St.

Westin Hotel San Francisco

The Westin St. Francis Hotel San Francisco

Westin San Francisco

San Francisco Westin

Westin St Francis

The Westin St Francis San Francisco on Union Square

The Westin St. Francis San Francisco on Union Square Hotel

Frequently asked questions

Is The Westin St. Francis San Francisco on Union Square pet-friendly?

Yes, this hotel allows dogs (limit 1 total) with a maximum weight of up to 40 lbs per pet.

How much does it cost to stay at The Westin St. Francis San Francisco on Union Square?

As of 21 Dhuʻl-Qiʻdah 2024, prices found for a 1-night stay for 2 adults at The Westin St. Francis San Francisco on Union Square on 15 Dhuʻl-Hijjah 2024 start from $182.12, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at The Westin St. Francis San Francisco on Union Square?

Valet parking is available for USD 78 per day.

What time is check-in at The Westin St. Francis San Francisco on Union Square?

Check-in start time: 4:00 PM; Check-in end time: 5:30 AM. A fee applies for early check-in (subject to availability).

What time is check-out at The Westin St. Francis San Francisco on Union Square?

Check-out is at 11 AM. Late check-out is available for a fee (subject to availability).

Where is The Westin St. Francis San Francisco on Union Square located?

Located in Downtown San Francisco, this luxury hotel is within a 15-minute walk of Union Square, Moscone Convention Center, and San Francisco Museum of Modern Art. Oracle Park and Pier 39 are also within 2 mi (3 km). Powell St & Geary Blvd Stop and Powell St & Post St Stop are within a 2-minute walk.

The Westin St. Francis San Francisco on Union Square Reviews

8.8

Excellent

9.2/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

6/10 Okay

Christine

21 November 2024

Disliked: Staff & service, property conditions & facilities

Stayed 3 nights in Nov 2024

6/10 Okay

BRENDA

Traveled with group

21 November 2024

Liked: Cleanliness, staff & service

Location to union square was a plus. Strikers and lack of ability to rent movies was a negative.

Stayed 4 nights in Nov 2024

2/10 Terrible

Ross

Business traveler

20 November 2024

Liked: Staff & service

Disliked: Amenities, property conditions & facilities

the rooms don't look like they do in the marketing images; massive strike outside that runs from 6:30am to 10pm. can hear it all the way up on the 26th floor; shower in room was broken; staff was nice, but they're dealing with an really tough piece of real estate

Stayed 2 nights in Nov 2024

10/10 Excellent

Reginald

20 November 2024

Stayed 2 nights in Oct 2024

8/10 Good

holden

20 November 2024

Liked: Staff & service

Stayed 2 nights in Nov 2024

8/10 Good

Ignacio

18 November 2024

Stayed 4 nights in Oct 2024

6/10 Okay

Joseph

Business traveler

18 November 2024

Disliked: Staff & service, amenities, property conditions & facilities

There were striking workers in front of the property beating drums all day and into the evening. While I support unions and strikes for fair wages and benefits I was startled when I checked in. But that was minor compared to the elevators often did not work or were malfunctioning. I spent 15 minutes in the lobby at 10:45am waiting for an elevator we ultimately were put on the service elevators to get to our rooms this occurred twice. Also the cleaning of my room only occurred once and my stay was from Wednesday to Sunday.

Stayed 4 nights in Nov 2024

10/10 Excellent

David

Traveled with family

18 November 2024

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities

The plus the refunded our only nights stay..for we transferred to another hotel due to noise and non operational elevators

Stayed 4 nights in Nov 2024

10/10 Excellent

Keith

17 November 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Beautiful and very helpful desk attendance

Stayed 4 nights in Nov 2024

6/10 Okay

Nina

17 November 2024

Liked: Cleanliness, staff & service, property conditions & facilities

The hotel is beautiful, love the architecture, historic vibe. My room was lovely and the bed was comfy. The only thing was my wall was next to the elevator. Like literally wall to wall so the noise from the elevator going up and down was bothersome. didn't hear it during the night but early in the morning and during the day when I was in the room trying to rest or work. The protesting noise outside didn't effect my room only when you would go outside or in the parking garage. The drumming was deafening.

Stayed 1 night in Nov 2024

6/10 Okay

Deborah

Traveled with partner

17 November 2024

This property at one time was probably A1,, but with the workers outside beating on the drums chanting that they need more money it really would ruin the comings and goings from the hotel and to the hotel I feel that the staff should be paid what they’re asking for. San Francisco is not a cheap city to live in Cost-of-living is going up constantly and so should pay grade. We were there for five days and we never got our room cleaned or our bed made. The Westin Marriott needs to give their workers a raise in pay. The elevators were working half the time, when my husband and I first arrived. They gave us keys to a dirty room. We went up to the room and the bed was unmade and the bathroom, had towels on the floor. It was pretty shocking. You could hear the striking staff outside beating drums at 6 o’clock in the morning. Protesting untill late in the evening.

Stayed 4 nights in Nov 2024

4/10 Poor

Hannah

Business traveler

15 November 2024

Liked: Staff & service

Disliked: Property conditions & facilities

While the staff at the front desk were very nice, the fact that there were very loud strikes and the elevators were constantly broken, it made the stay less than ideal.

Stayed 2 nights in Nov 2024

10/10 Excellent

Jessie J, rancho cucamonga

15 November 2024

Stayed 3 nights in Oct 2024

2/10 Terrible

Ashley

15 November 2024

Stayed 1 night in Oct 2024

4/10 Poor

mariah kristeena

14 November 2024

Disliked: Amenities, property conditions & facilities

Beautiful property but no amenities as their staff was protesting outside the front doors.

Stayed 3 nights in Nov 2024

8/10 Good

Lisa

Traveled with group

14 November 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

The property is very nice. Beds were comfortable and my room was spacious. My only complaint is that there is a picket/strike going on in front of the hotel that we were not told about. You could not hear it inside the hotel but when you walked outside they bang on metal drums and buckets with big sticks and talk through loud speakers. It was very annoying when coming and going. Because of the strike the bars and restaurants are also closed. These are things we should have been notified about.

Stayed 4 nights in Nov 2024

2/10 Terrible

Michael Thomas

14 November 2024

Disliked: Cleanliness, staff & service, property conditions & facilities

The service was horrible. The conditions were poor. It was cheap and I fell for it. Not a Westin experience at all.

Stayed 2 nights in Nov 2024

4/10 Poor

Brieanna

13 November 2024

Stayed 4 nights in Nov 2024

10/10 Excellent

Jordan

13 November 2024

Liked: Cleanliness, staff & service, property conditions & facilities

Stayed 3 nights in Nov 2024

8/10 Good

Jeannie

12 November 2024

Liked: Cleanliness, staff & service, amenities

The hotel us beautiful, but the room was extremely small.

Stayed 2 nights in Nov 2024

8/10 Good

Sandy Lucy Flores, Downey

Traveled with family

11 November 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Do you enjoy history? If yes, then stay at this hotel. Is it old? Yes, it is. Is it well taken care of? Yes, it is. If you like modern, then stay somewhere else. FYI- they are having a strike right in front of main entrance. It is LOUD. (Give them what they want) Why sacrifice the name & your potential customers & reviews like mine for not making your hard working employees happy!

Stayed 2 nights in Nov 2024

6/10 Okay

Cynthia

11 November 2024

Disliked: Property conditions & facilities

I love the St Francis. But its always super frustrating when hotels dont tell you they are under construction when you book. Our room was cleanish, old food was still left in our refrigerator, and it was more then just from the person right before us. The keys to our room quit working so went back down got new ones they didnt work either, went back down he called and said the battery was dead in the door. Security met us and said the keys werent properly made. Totally first world problems, but when youre booking a first rate hotel you expect a bit more. Also there was some kind of strike happening with the workers from the hotel out front. The location is great, and it was comfortable for the two night stay. Just a few lil hiccups and let downs fro mexpections from past stay experiences @ this hotel

Stayed 2 nights in Nov 2024

10/10 Excellent

Kayla Madera, Toronto

Traveled with family

10 November 2024

Liked: Staff & service

Great location as it was in union square, the staff was very helpful. It was just sad that there was a strike outside the hotel during our whole stay, I hope they get their needs met soon. When it comes to the room it was pretty tight, when we checked in we had to call front desk to get the towels changed coz there were make up stains in the towels, and then the shower’s glass door looks like it was not cleaned, full of gunk and watermark. The glass door actually doesnt stay shut, so we had to use a hair tie to keep it closed. There was a notepad but no pen. Very comfortable bed and pillows tho. They were very nice to send us microwave in our room coz my sister needed to heat up her food since she has dietary restrictions and cant just eat anywhere and anything. I really appreciated that. And the hotel feels safe once you're inside. Overall, front desk staff and concierge is amazing, I cant say the same for housekeeping. Room needs some updating/fixing. Overall this place itself is okay. You can definitely do better for less.

Stayed 4 nights in Oct 2024

8/10 Good

Sage, Missoula

10 November 2024

Stayed 2 nights in Oct 2024

6/10 Okay

Eddie

Traveled with partner

9 November 2024

Disliked: Cleanliness, property conditions & facilities

Totally understand the fact that they going true a dispute wet the workers for a new contract but the make no excuses for the cleaning of the rooms Oslo the staff was not friendly

Stayed 3 nights in Nov 2024

The Westin St. Francis San Francisco on Union Square

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Photo gallery for The Westin St. Francis San Francisco on Union Square

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View all photos for Suite, 1 Bedroom, View

Suite, 1 Bedroom, View

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View all photos for Executive Suite, 1 Bedroom

Executive Suite, 1 Bedroom

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View all photos for Luxury Suite, 1 Bedroom

Luxury Suite, 1 Bedroom

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View all photos for Executive Suite, 1 Bedroom, View

Executive Suite, 1 Bedroom, View

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View all photos for Deluxe Room, 1 King Bed, Tower (Mobility/Hearing Accessible, Tub)

Deluxe Room, 1 King Bed, Tower (Mobility/Hearing Accessible, Tub)

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View all photos for Grand Room, 2 Double Beds, City View

Grand Room, 2 Double Beds, City View

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View all photos for Grand Room, 1 King Bed, City View

Grand Room, 1 King Bed, City View

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View all photos for Junior Suite, 1 King Bed, View

Junior Suite, 1 King Bed, View

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View all photos for Deluxe Room, 1 King Bed, Tower (Mobility/Hearing Access, Roll-In Shwr)

Deluxe Room, 1 King Bed, Tower (Mobility/Hearing Access, Roll-In Shwr)

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View all photos for Junior Suite, 1 King Bed, View, Tower

Junior Suite, 1 King Bed, View, Tower

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View all photos for Deluxe Room, 1 King Bed, Tower (Mobility/Hearing Access, Transf Shwr)

Deluxe Room, 1 King Bed, Tower (Mobility/Hearing Access, Transf Shwr)

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View all photos for Deluxe Room, 2 Double Beds, Tower

Deluxe Room, 2 Double Beds, Tower

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View all photos for Deluxe Room, 1 King Bed, Tower

Deluxe Room, 1 King Bed, Tower

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View all photos for Grand Room, 1 Double Bed

Grand Room, 1 Double Bed

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View all photos for Grand Room, 1 King Bed, View

Grand Room, 1 King Bed, View

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View all photos for Traditional Room, 1 Queen Bed, No View

Traditional Room, 1 Queen Bed, No View

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View all photos for Traditional Room, 2 Double Beds

Traditional Room, 2 Double Beds

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View all photos for Traditional Room, 1 King Bed

Traditional Room, 1 King Bed

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View all photos for Suite, 2 Bedrooms, View

Suite, 2 Bedrooms, View

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View all photos for Luxury Suite, 1 Bedroom

Luxury Suite, 1 Bedroom

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View all photos for Luxury Room, 1 King Bed, Bay View

Luxury Room, 1 King Bed, Bay View

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View all photos for Luxury Suite, 1 Bedroom, View

Luxury Suite, 1 Bedroom, View

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View all photos for Luxury Suite, 2 Bedrooms, View

Luxury Suite, 2 Bedrooms, View

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View all photos for Luxury Suite, 1 Bedroom

Luxury Suite, 1 Bedroom

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View all photos for Signature Suite, 1 Bedroom, View