2/10 Terrible
katana b.
29 September 2024
Promised partial refund but never given
I was going to leave a decent review or not one at all. I’ve now had to work with customer support for the refund and the host has stopped responding. We had a few problems with parking and finding a mouse on the property. Through the process, the host was quick to respond and had an exterminator come out. He promised a day refund, but it was never given. I’ve messaged the host 3 times after the stay to let him know the day refund was never processed. He refuses to answer. I’ve now worked with customer support for weeks.
The location was great. If you book here, ask if construction is still going on. We couldn’t always park in the driveway because of construction. The host gave $25/day we couldn’t park (which is appreciated) but it was unexpected. The cleaners always left something in the washer/dryer. Overall, we enjoyed the comfy bed and location, but I would consider other places before booking here.
katana b.
Stayed 9 nights in Aug 2024