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Hotel & Spa Santuario del Alba

3.0 star property
San Cristóbal de las Casas hotel in Santa Lucía with a rooftop terrace and spa services

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hotel & Spa Santuario del Alba

Terrace/patio
Hallway
Room, 1 Double Bed | Free WiFi
View from property
Hallway

Reviews

8.2 out of 10

Very good

Popular amenities

  • Spa
  • Breakfast available
  • Laundry
  • Parking included
  • 24/7 front desk
  • Housekeeping

Room options

Available filters for rooms
Showing 4 of 4 rooms

View all photos for Room, 1 King Bed

Room, 1 King Bed | Free WiFi

Room, 1 King Bed

Highlights

Flat-screen TV
Private bathroom
Hair dryer
Cable channels
Daily housekeeping
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 Double Bed

Room, 1 Double Bed | Free WiFi

Room, 1 Double Bed

Highlights

Flat-screen TV
Private bathroom
Hair dryer
Cable channels
Daily housekeeping
  • Sleeps 2
  • 1 Double Bed

View all photos for Junior Suite

Junior Suite | Free WiFi

Junior Suite

Highlights

Separate dining area
Separate sitting area
Flat-screen TV
Private bathroom
Hair dryer
Coffee/tea maker
Cable channels
Daily housekeeping
  • Sleeps 6
  • 3 Double Beds

View all photos for Double Room, 2 Double Beds

Double Room, 2 Double Beds | Free WiFi

Double Room, 2 Double Beds

Highlights

Flat-screen TV
Private bathroom
Hair dryer
Cable channels
Daily housekeeping
  • Sleeps 4
  • 2 Double Beds

Similar properties

Room

Magnolias Boutique Suites & SPA

Spa
Free WiFi
Business services
Laundry
10.0 out of 10, Exceptional, (3)
The price is SAR 130
SAR 153 total
includes taxes & fees
5 Jan - 6 January 2025
Magnolias Boutique Suites & SPA

About the neighborhood

Map
Calle Julio M. Corzo 1, Col Santa Lucia, San Cristóbal de las Casas, CHIS, 29250

What's nearby

  • Santo Domingo Handicraft Market - 2 min walk - 0.2 km
  • Foro Cultural Kinoki - 6 min walk - 0.5 km
  • San Cristóbal de las Casas Cathedral - 8 min walk - 0.7 km
  • Plaza 31 de Marzo - 8 min walk - 0.7 km
  • Mesoamerican Museum of Jade - 10 min walk - 0.9 km

Getting around

  • Angel Albino Corzo Intl Airport (TGZ) - 71 min drive

Restaurants

  • ‪Hijas e Hijos del maiz - ‬2 min walk
  • ‪Cacao Nativa - ‬3 min walk
  • ‪La Casa de las Lolas - ‬1 min walk
  • ‪El Tostador - ‬4 min walk
  • ‪Luigui's Pizza - ‬2 min walk

About this property

Hotel & Spa Santuario del Alba

Hotel located in Santa Lucía
Take advantage of a rooftop terrace, a garden, and laundry facilities at Hotel & Spa Santuario del Alba. Treat yourself to spa services, such as a facial or a massage. Stay connected with free in-room WiFi.
Other perks at this hotel include:
  • Free self parking
  • Full breakfast (surcharge), a roundtrip airport shuttle (surcharge), and a 24-hour front desk
  • Tour/ticket assistance, meeting rooms, and luggage storage
Room features
All guestrooms at Hotel & Spa Santuario del Alba have amenities such as free WiFi.
Extra conveniences in all rooms include:
  • Bathrooms with showers and free toiletries
  • Flat-screen TVs with cable channels

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • 24-hour roundtrip airport shuttle (surcharge)
  • Airport shuttle on request

Food and drink

  • Full breakfast available for a fee daily 8 AM–10 AM: MXN 75-85 per person

Things to do

  • Spa services

Family friendly

  • Laundry facilities

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Laundry facilities
  • Luggage storage
  • Tour/ticket assistance

Business services

  • Meeting rooms

Outdoors

  • Garden
  • Rooftop terrace

Spa

  • Facials
  • Massages

More

  • Designated smoking areas

Room amenities

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels

Entertainment

  • Cable channels
  • Flat-screen TV

Policies

Check-in

Check-in time starts at 3 PM
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for full breakfast: approximately MXN 75 to 85 per person
  • Airport shuttle fee: MXN 800 per vehicle (one way)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards

Property is also known as

Hotel Santuario Alba San Cristobal de las Casas
Hotel Santuario Alba
Santuario Alba San Cristobal de las Casas
Santuario Alba
Hotel Spa Santuario del Alba
& Spa Santuario Del Alba
Hotel Spa Santuario del Alba
Hotel & Spa Santuario del Alba Hotel
Hotel & Spa Santuario del Alba San Cristóbal de las Casas
Hotel & Spa Santuario del Alba Hotel San Cristóbal de las Casas

Frequently asked questions

Is Hotel & Spa Santuario del Alba pet-friendly?

No, pets are not allowed at this property.

How much is parking at Hotel & Spa Santuario del Alba?

Self parking is free at this property.

What time is check-in at Hotel & Spa Santuario del Alba?

Check-in begins at 3 PM.

What time is check-out at Hotel & Spa Santuario del Alba?

Check-out is at noon.

Does Hotel & Spa Santuario del Alba provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of MXN 800 per vehicle applies.

Where is Hotel & Spa Santuario del Alba located?

Located in Santa Lucía, this hotel is within a 10-minute walk of Santo Domingo Handicraft Market, Arches of Carmen, and Foro Cultural Kinoki. Café Museo Café and Church of San Nicolás are also within 10 minutes.

Hotel & Spa Santuario del Alba Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 7 out of 15 reviews" "
Rating 8 - Good. 4 out of 15 reviews" "
Rating 6 - Okay. 3 out of 15 reviews" "
Rating 4 - Poor. 0 out of 15 reviews" "
Rating 2 - Terrible. 1 out of 15 reviews" "

8.8/10

Cleanliness

8.8/10

Staff & service

8.2/10

Property conditions & facilities

Reviews

8/10 Good

pablo, california

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful building and room was clean. Wifi doesn't work in the room. Web site said breakfast was included but it wasn't, not even coffee. No heaters in the room either, but they provide extra blankets. Nice off site parking is included. Also, they only take cash.
Stayed 2 nights in Feb 2018

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel, good value
Great location for sightseeing, dining and nightlife. Hotel was quiet and relaxing. Staff was helpful. Only negative was low water pressure in shower (at least on third floor). We would definitely return to this hotel when we return to San Cristobal de las Casas
Stayed 2 nights in Jul 2017

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

Laura Margarita

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Muy buen hotel. Sòlo falta ventilaciòn al baño
Stayed 3 nights in Dec 2017

6/10 Okay

Chuy, Baja California

Liked: Staff & service
Hotel mas o menos
Al ingresar a la habitación había un grupo de abejas y amablemente nos cambiaron de habitación y es un poco caro por lo que recibes!
Stayed 1 night in Nov 2017

2/10 Terrible

JOSE ARTURO

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
PESIMO Y FRAUDULENTO
PESIMO no es lo que dicen en su propaganda, solo ponene jaborn, agua el primer dia, despues nada, el desayuno incluido es pesimo y lo piden a algun otro lugar NO TIENE RESTAURANTE. SU ´propaganda dice que tienen gimnasio y NO ES CIERTO, solo hay una persona que atiende y no puede con todo, los huespedes tienen que ir a la cochera que esta en otro lado y solos es un sitio sin iluminacion y los vehiculos quedan a expensas de robo, ya qiue nadie cuida. Pedimos un Box Lunch y eso lo cobran aparte no en vez de desayuno, todo es PESIMO, Servicio, instalaciones, Comida, Estacionamiento, SPA, todo pesimo, no entiendo porque Hoteles.com los recomienda deberian investigar antes de recomendarlos. No existe Gerente no lo negaron en varias ocasiones.
Stayed 3 nights in Nov 2017

6/10 Okay

Luis Enrique, Zapopan, Mex.

Liked: Staff & service
Disliked: Room comfort
Nice and quiet hotel, could be cleaner though
We spent a couple of nights on this nice an quiet hotel. The room was clean and comfortable, however the bathroom had this bad smell coming out from the sink. I notified the front desk and they were serviceable, but couldn't do much to solve the problem.
Stayed 2 nights in Aug 2017

10/10 Excellent

Patricia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Estancia agradable!!
Lugar tranquilo propio para descansar después de los recorridos para conocer esta bella ciudad. El ambiente es familiar y a unas cuantas cuadras del corazón de San Cristóbal. Ampliamente recomenable.
Stayed 6 nights in Jul 2017

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
Buena ubicación
Está a dos cuadras del centro, el estacionamiento está a una cuadra del hotel. La cama me pareció incomoda y se oye mucho el ruido de los otros huéspedes.
Stayed 1 night in Jul 2017

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel agradable y centrico
es un hotel pequeño pero tiene buena ubicación, tranquilo aunque no tiene restaurante pero si te da servicio solo de desayuno, limpio, la habitacion que me dieron fue basica pero no necesitas mas nada ya que todo el dia estas paseando.

6/10 Okay

Maria Magdalena

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
El personal muy amable, está muy cerca del centro pero no hay tanto tráfico como en los hoteles más céntricos, las instalaciones están bien.

10/10 Excellent

Pierre

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
superbe cadre, bien tranquille
3 nuits dans cet hôtel calme et confortable, au personnel aimable et serviable de costauds pancakes au petit-déjeuner

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel cómodo y cerca de la diversión
Fue una estancia muy agradable, la ubicación del hotel permite recorrer San Cristobal y llegar a este rápido y facilmente.

10/10 Excellent

Adriana Zariffe

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ok. Excelente
El hotel está en excelente condiciones

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ambiente relajado y consentido
Un hotel muy lindo y cómodo. Su ubicación es estrategica, ya que el mercado de artesanias esta practicamente a unos pasos, puedes acceder a todo el centro desde este hotel.