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Hotel Jovel

3.0 star property
Colonial San Cristóbal de las Casas hotel in De Guadalupe with a 24-hour front desk

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Hotel Jovel

View from property
Down comforters, in-room safe, individually decorated
View from room
View from property
Reception

Reviews

8.0 out of 10

Very good

Popular amenities

  • Room service
  • Breakfast available
  • 24/7 front desk
  • Housekeeping
  • Free WiFi
  • Restaurant
The price is SAR 100
SAR 118 total
includes taxes & fees
7 Jan - 8 January 2025

Room options

Available filters for rooms
Showing 2 of 2 rooms

View all photos for Standard Room, 2 Double Beds

Standard Room, 2 Double Beds | Down comforters, in-room safe, individually decorated

Standard Room, 2 Double Beds

Highlights

Soundproofed
Individually furnished
Individually decorated
Flat-screen TV
Down duvet
Hair dryer
Private bathroom
Free bottled water
  • 25 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 Double Bed

Down comforters, in-room safe, individually decorated

Standard Room, 1 Double Bed

Highlights

Soundproofed
Individually furnished
Individually decorated
Flat-screen TV
Down duvet
Hair dryer
Private bathroom
Free bottled water
  • 25 sq m
  • Sleeps 2
  • 1 Double Bed

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Restaurant
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9.2 out of 10, Wonderful, (245)
The price is SAR 172
SAR 202 total
includes taxes & fees
14 Jan - 15 January 2025
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About the neighborhood

Map
Calle Flavio A. Paniagua No. 27 Col., Centro, San Cristóbal de las Casas, CHIS, 29220

What's nearby

  • Foro Cultural Kinoki - 4 min walk
  • San Cristóbal de las Casas Cathedral - 7 min walk
  • Mesoamerican Museum of Jade - 7 min walk
  • Plaza 31 de Marzo - 8 min walk
  • Santo Domingo Handicraft Market - 11 min walk

Getting around

  • Angel Albino Corzo Intl Airport (TGZ) - 96 min drive

Restaurants

  • ‪Pachamama - ‬4 min walk
  • ‪Sarajevo Cafe Jardin - ‬1 min walk
  • ‪El Cau - ‬4 min walk
  • ‪Cocoliche - ‬3 min walk
  • ‪Plaza Mercado Guadalupe - ‬4 min walk

About this property

Hotel Jovel

Hotel located in De Guadalupe
Consider a stay at Hotel Jovel and take advantage of a terrace, a garden, and a restaurant. Stay connected with free WiFi in public areas.
You'll also enjoy the following perks during your stay:
  • Local cuisine breakfast (surcharge), a roundtrip airport shuttle (surcharge), and coffee/tea in the lobby
  • Luggage storage, a TV in the lobby, and a front-desk safe
  • A 24-hour front desk, tour/ticket assistance, and smoke-free premises
Room features
All guestrooms are individually furnished, and have amenities such as safes, sound-insulated walls, and free bottled water.
Extra amenities include:
  • Bathrooms with showers and free toiletries
  • 15-inch flat-screen TVs with cable channels
  • Daily housekeeping and phones

Languages

English, Spanish

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available
  • 24-hour roundtrip airport shuttle (surcharge)
  • Airport shuttle at scheduled times, on request

Food and drink

  • Local cuisine breakfast available for a fee daily 7:30 AM–11 AM: MXN 90 for adults and MXN 70 for children
  • 1 restaurant
  • Room service available
  • Coffee/tea in common area(s)

Restaurants on site

  • San Andres

Family friendly

  • Soundproofed rooms

Conveniences

  • Front-desk safe

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Luggage storage
  • Tour/ticket assistance
  • Turndown service

Outdoors

  • Garden
  • Terrace

Accessibility

  • This property does not have elevators

More

  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Bed sheets
  • Down comforter

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels

Entertainment

  • 15-inch flat-screen TV
  • Cable channels

Food and drink

  • Free bottled water

More

  • Access via exterior corridors
  • In-room massage
  • Individually decorated
  • Individually furnished
  • Iron/ironing board (on request)
  • Phone
  • Safe
  • Soundproofing
  • Turndown service

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11 PM
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival
This property doesn't offer after-hours check-in
For more details, please contact the property using the information on the booking confirmation
All guests must show a valid passport or photo ID at check-in.

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Children up to the age of 10 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Important information

Optional extras

  • Fee for local cuisine breakfast: approximately MXN 90 for adults and MXN 70 for children
  • Airport shuttle fee: MXN 800 per person (one-way)
  • Airport shuttle fee per child: MXN 800 (one-way)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property only accepts cash
Safety features at this property include a fire extinguisher
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property does not have elevators
No pets and no service animals are allowed at this property

Property is also known as

Hotel Jovel
Hotel Jovel San Cristobal de las Casas
Jovel San Cristobal de las Casas
Hotel Jovel San Cristobal De Las Casas, Mexico - Chiapas
Jovel San Cristobal las Casas
Hotel Jovel Hotel
Hotel Jovel San Cristóbal de las Casas
Hotel Jovel Hotel San Cristóbal de las Casas

Frequently asked questions

Is Hotel Jovel pet-friendly?

No, pets are not allowed at this property.

How much is parking at Hotel Jovel?

This property doesn't offer parking.

What time is check-in at Hotel Jovel?

Check-in start time: 3:00 PM; Check-in end time: 11 PM. After-hours check-in is not available.

What time is check-out at Hotel Jovel?

Check-out is at noon.

Does Hotel Jovel provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of MXN 800 per person applies.

Where is Hotel Jovel located?

Located in De Guadalupe, this hotel is within a 5-minute walk of Café Museo Café and Foro Cultural Kinoki. Church of San Nicolás and Galeria Studio Cerrillo are also within 10 minutes.

Hotel Jovel Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 37 out of 103 reviews" "
Rating 8 - Good. 38 out of 103 reviews" "
Rating 6 - Okay. 16 out of 103 reviews" "
Rating 4 - Poor. 5 out of 103 reviews" "
Rating 2 - Terrible. 7 out of 103 reviews" "

8.4/10

Cleanliness

7.8/10

Staff & service

7.8/10

Amenities

7.8/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

8/10 Good

Raul Miguel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2023

10/10 Excellent

Selene

Traveled with family
Liked: Staff & service, amenities, property conditions & facilities
A unique San Cristobal de las Casas experience.

6/10 Okay

Dolores

Stayed 3 nights in Sep 2022

8/10 Good

Sonia

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Noisy, but cute
Very cute, adorable hotel, but the beds were not comfortable, and I can here everything going on in the other rooms.
Stayed 1 night in Nov 2021

10/10 Excellent

Jammie

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Gorgeous hotel.
Hotel was super gorgeous, great views, and had everything we needed. Beautiful garden and terrace. It was a pain to park. The staff wanted you super close to the sidewalk, so rims get scratched. Then there is a mandatory staff escort to the parking lot. Before my flight, the staff wanted me to wait a few minutes until other guests left—- did not appreciate having to wait when other staff said we could just take the key to open the offsite parking on our own. WiFi was not stable.
Stayed 3 nights in Jun 2021

2/10 Terrible

Verified traveler

Disliked: Staff & service
I was robbed and beat up by 6 men outside hotel property. Police refused to help and escorted me in to the hotel. I requested an ambulance by the night clerk and he rudely said he wasnt calling anyone. That i was fine and i should go to sleep or leave the property. I had to endure a 24hrs of pain amd hunger in my room for 24 hrs until i had the strenght to clean up and go downstairs. A second night clerk kindly warmed up some tamales for me after the restaurant closed and gave me some pain medecine. I left the hotel after the sedond night to recover at a hospital in another city. Hotel refused to refund my third and fourth night despite their written policy stating if you need medical care, a doctor would be called. Very dissatisfied overall. As far as the property. Its mexico. You get what you pay for.
Stayed 4 nights in Feb 2019

10/10 Excellent

Norma

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Location is wanderful friendly staff
The hotel location is wonderful is closed to the tourist zone, restaurant, transport, place is clean, staff very friendly and helpful
Stayed 2 nights in Feb 2019

6/10 Okay

Kevin, Cloudcroft, Nm

Liked: Cleanliness, staff & service
Hotel Jovel
It's a lovely Place, great location, but if you go in the winter be sure and dress because the rooms have no heat.
Stayed 3 nights in Nov 2017

2/10 Terrible

C. Melissa

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Potential fraud in this location!
Be aware of possible fraud in this location. I have traveled around the world and visited Mexico countless times. I have also used hotels.com many instances and NO ONE has ever made a copy of my identification with the attempts to keep it. The receptionist asked for an identification which was fine. He went and said I will be right back, never saying what he was doing with it. When he came back he said to sign a form and I took a glance at the paper he was holding and it was a copy of my identification. I asked why he had made a copy of my id and he said it was policy. So I told him that no hotel had ever done that, they may take a copy of my cc for accidentals but never just of my id. He started getting nervous, and then when I asked for the name of his supervisor he said he couldn't give it to me. NOW I was extra concerned. He can take an identification that has my full name, address, and date of birth but he can't give me the name of his supervisor?. As I continue to push for it, he said: "fine, here just keep the copy". Very fishy and when I later asked if this was a policy to another receptionist she said NO. Please be aware of this !!!

10/10 Excellent

Danny

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice Stay in San Cristobal
Nice hotel with a beautiful balcony over looking the city. You relax there and have a coffee and enjoy your morning. A little walk will take you to the main drag and central plaza. Hotel is clean and comfortable.

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Garden retreat
Good price and beautiful garden. As is the case with most of San Cristobal, there was no internal heating so it got pretty cold on the coldest nights. The WiFi basically didn't work for anything beyond email, but this was the case with most of San Cristobal (even the restaurants downtown).

2/10 Terrible

Juan, Tamaulipas Mexico

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bad bad bad hotel
Bad service!!! the hotel didn´t have a room for us, even when I did my reservation and paid for it 2 months before. Bad attitude of the employees. Don´t choose this hotel ever!!!!!!

6/10 Okay

Philippe

8/10 Good

Verified traveler

Liked: Cleanliness, property conditions & facilities, room comfort
Good hotel
I had few problems with my booking reservation (This situation was uncomfortable for me).

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, room comfort
Charming with good location.
Enjoyed the view and morning sun on the upper terrace. Only complaint was the weakness of the WiFi and TV signal.

6/10 Okay

Mariano

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Traveling adults

Liked: Cleanliness, staff & service
a comfortable spot near the center of town
The hotel is pleasant and welcoming, 2-4 blocks from the center of town and the main pedestrian walkway. There is a pleasant breakfast restaurant and the rooms are off a pleasant courtyard. The rooms are a bit small but quite workable. Our only regret is having booked a tour from the hotel. After assuring us costs were as in town we learned we over paid by half.

4/10 Poor

Marcel, Monterrey, México

Disliked: Cleanliness, staff & service, property conditions & facilities
Bad service
it was a very poor service, i stayed two nights and they didn't clean the room. i had problems on check in cause they wanted to charge me again the reservation i had already paid in advance on hotels.com . They had to change my room cause previous guest didn't checkout on time. it's on a nice location, close to the main pedestrian walk and cathedral, it has a really pretty garden and its not expensive at all, i wouldn't recommend it because of the very poor and unfriendly service

6/10 Okay

Susana

Liked: Staff & service
El estacionamoento es muy pequeño no lo debería ofrecer como tal
Stayed 1 night in Nov 2024

8/10 Good

Loreto

Stayed 7 nights in Aug 2024

8/10 Good

Bbva

Traveled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 6 nights in Aug 2024

10/10 Excellent

Caleb

Liked: Cleanliness
Sus colchones son viejos ya, todo lo demás excelente
Stayed 2 nights in Aug 2024

8/10 Good

Yasmín

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Es un hotel bonito con muchas platas
Stayed 2 nights in Jul 2024

10/10 Excellent

EMMANUEL

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Viaje a San Cristóbal de las casas
Una super experiencia en el hotel , sin problemas , muy bien hubicado , me encantaron las terrazas y el jardín
Stayed 4 nights in Apr 2024

10/10 Excellent

JOSE LUIS

Stayed 2 nights in Apr 2024