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Hotel Jardines del Carmen

3.0 star property
Hotel in San Cristóbal de las Casas with a rooftop terrace and a 24-hour front desk

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your current months are December, 2024 and January, 2025.
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January 2025

Photo gallery for Hotel Jardines del Carmen

Standard Apartment, Multiple Beds | Private kitchen
Smart TV
Standard Apartment, 1 King Bed | Terrace/patio
Standard Apartment, Multiple Beds | Private kitchen
Standard Room, 1 King Bed | Iron/ironing board, free cribs/infant beds, travel crib, free WiFi

Reviews

7.4 out of 10

Good

Popular amenities

  • Pet friendly
  • Room service
  • Laundry
  • Parking included
  • 24/7 front desk
  • Housekeeping
The price is SAR 120
SAR 142 total
includes taxes & fees
20 Jan - 21 January 2025

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Room options

Available filters for rooms
Showing 4 of 4 rooms

View all photos for Standard Apartment, 1 King Bed

Standard Apartment, 1 King Bed | Iron/ironing board, free cribs/infant beds, travel crib, free WiFi

Standard Apartment, 1 King Bed

Highlights

Patio
Free cribs/infant beds
Dining table
Smart TV
Separate bedroom
Down duvet
Private bathroom
Cable channels
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Apartment, Multiple Beds

Standard Apartment, Multiple Beds | Private kitchen

Standard Apartment, Multiple Beds

Highlights

Patio
Free cribs/infant beds
Dining table
Smart TV
2 bedrooms
Down duvet
Private bathroom
Cable channels
  • City view
  • Sleeps 6
  • 1 King Bed and 2 Double Beds

View all photos for Deluxe Double Room, 2 Double Beds

Deluxe Double Room, 2 Double Beds | Iron/ironing board, free cribs/infant beds, travel crib, free WiFi

Deluxe Double Room, 2 Double Beds

Highlights

Patio
Free cribs/infant beds
Smart TV
Down duvet
Private bathroom
Cable channels
Wardrobe or closet
Daily housekeeping
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 King Bed

Standard Room, 1 King Bed | Iron/ironing board, free cribs/infant beds, travel crib, free WiFi

Standard Room, 1 King Bed

Highlights

Patio
Free cribs/infant beds
Smart TV
Down duvet
Private bathroom
Cable channels
Wardrobe or closet
Daily housekeeping
  • Sleeps 2
  • 1 King Bed

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Interior detail

Hotel Posada Primavera

Free WiFi
Laundry
Room service
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9.4 out of 10, Exceptional, (132)
The price is SAR 111
SAR 131 total
includes taxes & fees
11 Jan - 12 January 2025
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About the neighborhood

Map
Av. Ignacio Allende No. 22, San Cristóbal de las Casas, CHIS, 29250

What's nearby

  • Ciudad Cuauhtemoc - 5 min walk - 0.5 km
  • Santo Domingo Handicraft Market - 7 min walk - 0.6 km
  • Plaza 31 de Marzo - 7 min walk - 0.6 km
  • Mesoamerican Museum of Jade - 8 min walk - 0.7 km
  • San Cristóbal de las Casas Cathedral - 9 min walk - 0.8 km

Getting around

  • Angel Albino Corzo Intl Airport (TGZ) - 71 min drive

Restaurants

  • ‪El Meson del Taco - ‬3 min walk
  • ‪Taqueria el Charrito - ‬5 min walk
  • ‪Yik Café, Carmen - ‬5 min walk
  • ‪Tacos Mexico Lindo - ‬4 min walk
  • ‪Huaraches el Primo - ‬5 min walk

About this property

Hotel Jardines del Carmen

Hotel in the city center
A rooftop terrace, a garden, and laundry facilities are just a few of the amenities provided at Hotel Jardines del Carmen. Guests can connect to free in-room WiFi.
Other perks include:
  • Free self parking
  • Tour/ticket assistance, a 24-hour front desk, and a porter/bellhop
  • Luggage storage and a front-desk safe
Room features
All guestrooms at Hotel Jardines del Carmen offer amenities such as free WiFi.
Other conveniences in all rooms include:
  • Free infant beds and travel cribs
  • Bathrooms with showers and free toiletries
  • Smart TVs with cable channels
  • Wardrobes/closets, patios, and daily housekeeping

Languages

Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Food and drink

  • Room service available

Family friendly

  • Free cribs/infant beds
  • Laundry facilities
  • Travel crib

Conveniences

  • Front-desk safe

Guest services

  • 24-hour front desk
  • Change of bedsheets (on request)
  • Change of towels (on request)
  • Daily housekeeping
  • Laundry facilities
  • Luggage storage
  • Porter/bellhop
  • Tour/ticket assistance

Outdoors

  • Garden
  • Rooftop terrace

Accessibility

  • This property does not have elevators

More

  • Designated smoking areas

Room amenities

Bedroom

  • Bed sheets
  • Free cribs/infant beds

Bathroom

  • Free toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Shower
  • Towels

Entertainment

  • Cable channels
  • Smart TV

Outdoor space

  • Patio

More

  • Access via exterior corridors
  • Iron/ironing board (on request)
  • Local maps
  • Phone

Policies

Check-in

Check-in start time: 1 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of MXN 150 per pet (varies based on length of stay)
Service animals are welcome, and are exempt from fees

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Pet fee: MXN 150 per pet (varies based on length of stay)
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available

We should mention

This property does not have elevators

Property is also known as

Hotel Jardines Carmen San Cristobal de las Casas
Hotel Jardines del Carmen San Cristobal de las Casas
Jardines del Carmen
Jardines del Carmen San Cristobal de las Casas
Hotel Jardines Carmen
Jardines Carmen San Cristobal de las Casas
Hotel Andador Jardines
Jardines Del Carmen
Hotel Jardines del Carmen Hotel
Hotel Jardines del Carmen San Cristóbal de las Casas
Hotel Jardines del Carmen Hotel San Cristóbal de las Casas

Frequently asked questions

Is Hotel Jardines del Carmen pet-friendly?

Yes, pets are allowed at this property. There's a fee of MXN 150 per pet, per night. Service animals are exempt from fees.

How much is parking at Hotel Jardines del Carmen?

Self parking is free at this property.

What time is check-in at Hotel Jardines del Carmen?

Check-in start time: 1 PM; Check-in end time: anytime.

What time is check-out at Hotel Jardines del Carmen?

Check-out is at noon.

Where is Hotel Jardines del Carmen located?

Located in the heart of San Cristóbal de las Casas, this hotel is within a 10-minute walk of Arches of Carmen, Ciudad Cuauhtemoc, and Church of San Cristobal. Amber Museum of Chiapas and Santo Domingo Handicraft Market are also within 10 minutes.

Hotel Jardines del Carmen Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 15 out of 67 reviews" "
Rating 8 - Good. 25 out of 67 reviews" "
Rating 6 - Okay. 16 out of 67 reviews" "
Rating 4 - Poor. 8 out of 67 reviews" "
Rating 2 - Terrible. 3 out of 67 reviews" "

8.0/10

Cleanliness

7.2/10

Staff & service

7.6/10

Amenities

7.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

6/10 Okay

Ercilda

Liked: Cleanliness
Bom!
Stayed 1 night in Aug 2021

4/10 Poor

Luis, Guatemala

Liked: Cleanliness, staff & service, property conditions & facilities
Cozy n Cold
Cold weather and no hot water. By the time we had warm water it was checkout time. Continental breakfast consisted of small sweet bread, coffee,tea and ripe bananas, a few apples.
Stayed 1 night in Dec 2017

4/10 Poor

Elisabeth, Australia

Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities
Nice staff, noisy place
Staff were very nice to me each time I pointed out there was no hot water in the shower, and I was the only guest that week. Amazingly, it took until my last morning for the hot water to work properly. They did issue me with a refund.
Stayed 5 nights in Nov 2017

8/10 Good

Bryce

Liked: Cleanliness, staff & service, property conditions & facilities
Jardines
No heat.
Stayed 2 nights in Nov 2017

8/10 Good

Jorge , Tabasco

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good price, excellent staff, great location.
Good price, excellent staff, great location. very good attention , the days we were there , were fine. Great attention of the team hotel .

6/10 Okay

Tim, Exmouth

Disliked: Cleanliness, property conditions & facilities, room comfort
San Cristobal Chiapas!!
Vheap hotel locatef in the centre of San Cristobal with parking Great for sightseeing but was very old and basic We only returned to the hotel at 11pm in the night so was ok for us

10/10 Excellent

Tom, Australia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Quiet and chilled out with friendly staff
This was a very nice quiet and clean place with comfy beds and a good size bathroom. Shower took a while to heat up but thats a miniscule complaint. The staff were very friendly and available all hours of the night if need be. Its a 2 minute walk from the scenic church with 500 stairs and at most a 10 minute walk from the zoccalo and the popular restaraunts and bars. So its very tranquil. The price is good too considering what you get in return.

6/10 Okay

David, Kansas City

Liked: Cleanliness, staff & service, property conditions & facilities
Weekend get away
The hotel was clean and comfortable. Only a 5 minute walk from the city center. Neighborhood was quiet and the room for the money was a good deal. Hotel staff was friendly and helpful.

8/10 Good

steve, brisbane, australia

Liked: Cleanliness, property conditions & facilities, room comfort
great position
it is a short walk from the bus stop and to the centre of town, so a great position. I had one of the roof top rooms and the other one was not occupied so I had the roof balcony to myself. the room was clean and the bed was comfortable. I think some pervious reviewers had problems with the hot water. I did not. the staff did not offer help but would help if asked. I would definitely stay here again.

6/10 Okay

Verified traveler

Liked: Staff & service
Jardines del Carmen
This is a bare bones, simple hotel, and is perfect for someone who does not want a fancy hotel. The only drawback is that although it is walking distance to the town center, the sidewalks are narrow and it is necessary to walk part of the way in the street. We would stay there again.

6/10 Okay

Verified traveler

Liked: Cleanliness
Disliked: Property conditions & facilities
OK, but there are better hotels
I was rather disappointed with the hotel. The biggest factor was that their hot water was non-existent. One had to ask them to turn it on, and then it would take at least an hour sometimes more for it to actually come in. Sometimes I just gave up and took a cold shower which was not fun. The rooms are more run down than their web page lets on as well. There are better hotels in the same price range that don't have these issues. Go with them.

8/10 Good

Harold, Guatemala

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Quiet and Helpful
Our van from the border dropped us off in the center of town during a terrential downpour. After hopping into a cab for the hotel we were completely soaked well above our ankles. As we checked in the hotel desk volunteered to dry our clothes and shoes. We found this offer impressive for this part of the world. The hotel itself is quiet with little areas outside the room to go online or meet with someone. Their internet service was excellent. The room was clean with large windows looking into the couryard. The bed was comfortable. But perhaps above all else, the water in the shower had excellent pressure and was HOT!

6/10 Okay

Daria, Florence, Italy

Liked: Cleanliness
Disliked: Room comfort
Nice location
It was nice and clean considering the mexican standards. At the beginning we didn't get warm water from the shower and the flush of the wc was not working but the staff waas fast to solve the problems.

8/10 Good

Pablo, Mexico

Liked: Cleanliness
Disliked: Staff & service
Not a great value
The comfort and the service where not at the level I would expect at the price paid. The hotel is reasonably close to the city center, but the street it is on is not very nice; a lot of cars speed along a narrow street with almost no sidewalks. The service and facilities were quite basic, it would be OK for a European hotel, but in Mexico you can usually get a much better hotel for that price.

6/10 Okay

Verified traveler

Disliked: Cleanliness, room comfort
close to every thing hotel room was cold !

4/10 Poor

Annette, WI

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
Hotel Jardines del Carmen, san cristobal, chiapas,
We had booked the room for four nights but checked out after the first night. The room had stained carpeting, the toilet leaked, the closet doors were off the tracks, the bed was very low and uncomfortable, and it was very far from the center of town, restaurants, etc. The hotel clerk was very helpful and booked us into another hotel owned by the same company, Los Jardines del Centro. This hotel was beautiful, well maintained, and in a great location.

6/10 Okay

SAM, San Ramon, CA

Liked: Cleanliness, property conditions & facilities
It is an ok hotel
Hotel location is main concern and staff didn't speak any english. Otherwise it looks nice with bright paint and decorations etc.

8/10 Good

David, Toronto, Ontario, Canada

Liked: Cleanliness, staff & service, property conditions & facilities
Good value hotel close to the centre of the city
We stayed at this hotel twice, on the first arrival in San Cristobal, and on our second arrival after returning from Tapachula. The hotel is simple, but clean, secure, and a 5 minute walk to the major walking areas of the city. One nice bonus is the solid wifi signal found, allowing us to communicate with home every night we returned to the hotel. The hotel also has a nice terrace at the top, overlooking the street and surrounding neighborhood. There are some nice flowers up there, along with tables and chairs. It's a nice place to spend some quiet time. The only real negative I can think of is the fact that the place doesn't have a restaurant. If you want breakfast before setting out somewhere, you have to walk a few minutes to the central plaza area. This was not a huge deal for us, but for some people, this might be a deal breaker. Overall, this hotel represents great value, and is in a convenient location (bonus: only a 5 minute drive to the bus station) allowing you to walk without having to pay for a taxi to get everywhere! If you're looking for a 5 star hotel, move along, but if you're looking for value, cleanliness, king size bed, and peace and quiet with a central location, this is a good choice! Most people don't spend more than a couple of days in San Cristobal, so this place is a good choice for a rest stop for weary travelers!

10/10 Excellent

Rene

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Limpieza y presentacion
Muy tranquilo y limpio
Stayed 3 nights in Aug 2024

8/10 Good

Arturo

Liked: Cleanliness, property conditions & facilities, room comfort
El cuarto muy cómodo pero al quedar cerca de la recepción se oía mucho el timbre en la madrugada y las voces. Además fueron dos veces a pedirnos que reacomodaramos el auto.
Stayed 2 nights in Aug 2024

10/10 Excellent

Isaac

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

8/10 Good

Arturo

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

10/10 Excellent

Thelma

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Buenas atención, limpio y cómodo.!! Recomendable 👍
Stayed 1 night in Jul 2024

10/10 Excellent

Alejandro

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Estuvo bien se batalla mucho en el estacionamiento.
Stayed 2 nights in Nov 2023

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jul 2021