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Hotel Dulce Luna

2.5 star property
Experience the charm of Santa Lucía from your doorstep. Enjoy easy access to local attractions with 24-hour front desk support.

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Photo gallery for Hotel Dulce Luna

21-inch TV with satellite channels
Standard Double Room, 2 Double Beds | Bathroom | Shower, free toiletries, towels, soap
Terrace/patio
Front of property
Standard Double Room, 2 Double Beds | Iron/ironing board, free WiFi, bed sheets

Reviews

7.0 out of 10
Good

Popular amenities

  • Breakfast available
  • 24/7 front desk
  • Housekeeping
  • Free WiFi
The current price is SAR 87
SAR 102 total
includes taxes & fees
8 Mar - 9 Mar

Room options

Available filters for rooms
Showing 3 of 3 rooms

View all photos for Standard Double Room, 2 Double Beds

Standard Double Room, 2 Double Beds | Iron/ironing board, free WiFi, bed sheets

Standard Double Room, 2 Double Beds

Highlights

TV
Private bathroom
Satellite channels
Daily housekeeping
Wardrobe or closet
  • 17 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 2 Twin Beds

Iron/ironing board, free WiFi, bed sheets

Standard Room, 2 Twin Beds

Highlights

TV
Private bathroom
Satellite channels
Daily housekeeping
Wardrobe or closet
  • 17 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Room

Standard Room | Iron/ironing board, free WiFi, bed sheets

Standard Room

Highlights

TV
Private bathroom
Satellite channels
Daily housekeeping
Wardrobe or closet
  • 17 sq m
  • Sleeps 2
  • 1 Double Bed

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About the neighborhood

Map
Avenida Benito Juarez #13, Barrio de Santa Lucia, San Cristóbal de las Casas, CHIS, 29250

What's nearby

  • Santo Domingo Handicraft Market - 3 min walk
  • San Cristóbal de las Casas Cathedral - 9 min walk
  • Plaza 31 de Marzo - 9 min walk
  • Ciudad Cuauhtemoc - 11 min walk
  • Mesoamerican Museum of Jade - 11 min walk

Getting around

  • Angel Albino Corzo Intl Airport (TGZ) - 71 min drive

Restaurants

  • ‪Hijas e Hijos del maiz - ‬1 min walk
  • ‪Cacao Nativa - ‬4 min walk
  • ‪La Casa de las Lolas - ‬2 min walk
  • ‪Luigui's Pizza - ‬3 min walk
  • ‪Hamburguezas de San Francisco - ‬5 min walk

About this property

Hotel Dulce Luna

Hotel near San Cristóbal de las Casas Cathedral
Hotel Dulce Luna provides amenities like a terrace and a shopping mall on site. Guests can connect to free in-room WiFi.
You'll also find perks like:
  • Full breakfast (surcharge), a front-desk safe, and luggage storage
  • Tour/ticket assistance, a 24-hour front desk, and a water dispenser
Room features
All guestrooms at Hotel Dulce Luna include amenities such as free WiFi.
More amenities include:
  • Bathrooms with showers and free toiletries
  • 21-inch TVs with satellite channels
  • Wardrobes/closets, daily housekeeping, and phones

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free offsite parking within 16 ft
  • Street parking available

Food and drink

  • Full breakfast available for a fee daily 7:30 AM–noon: MXN 85 per person

Things to do

  • Shopping mall

Conveniences

  • Front-desk safe
  • Water dispenser

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Luggage storage
  • Tour/ticket assistance

Outdoors

  • Terrace

Accessibility

  • This property does not have elevators

More

  • Designated smoking areas

Room amenities

Bedroom

  • Bed sheets

Bathroom

  • Free toiletries
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Towels

Entertainment

  • 21-inch TV
  • Satellite channels

More

  • Iron/ironing board (on request)
  • Phone

Policies

Check-in

Check-in start time: 1:00 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before noon
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
1 child, up to the age of 4 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for full breakfast: approximately MXN 85 per person
  • A late check-out fee will be charged

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash

We should mention

This property does not have elevators
There is limited hot water on site
No pets and no service animals are allowed at this property

Property is also known as

Hotel Dulce Luna San Cristobal de las Casas
Hotel Dulce Luna
Dulce Luna San Cristobal de las Casas
Hotel Dulce Luna San Cristobal De Las Casas, Mexico - Chiapas
Jardines de Luz
OYO Hotel Dulce Luna
Hotel Dulce Luna Hotel
Hotel Dulce Luna San Cristóbal de las Casas
Hotel Dulce Luna Hotel San Cristóbal de las Casas

Frequently asked questions

Is Hotel Dulce Luna pet-friendly?

No, pets are not allowed at this property.

How much is parking at Hotel Dulce Luna?

There is free parking nearby.

What time is check-in at Hotel Dulce Luna?

Check-in start time: 1:00 PM; Check-in end time: midnight. After-hours check-in is not available.

What time is check-out at Hotel Dulce Luna?

Check-out is at noon. Late check-out is available for a fee.

Where is Hotel Dulce Luna located?

Located in Santa Lucía, this hotel is within a 10-minute walk of Santo Domingo Handicraft Market and San Cristóbal de las Casas Cathedral. Arches of Carmen and Foro Cultural Kinoki are also within 10 minutes.

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Hotel Dulce Luna Reviews

Reviews

7.0

Good

Rating 10 - Excellent. 31 out of 129 reviews
Rating 8 - Good. 35 out of 129 reviews
Rating 6 - Okay. 29 out of 129 reviews
Rating 4 - Poor. 25 out of 129 reviews
Rating 2 - Terrible. 9 out of 129 reviews

7.0/10

Cleanliness

7.4/10

Staff & service

6.8/10

Amenities

6.2/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

8/10 Good

Rubisel De Jesus

Liked: Cleanliness, staff & service, amenities
Muy bien
Stayed 1 night in Oct 2024

10/10 Excellent

Guillermo

Stayed 1 night in Jul 2024

6/10 Okay

Arturo

Stayed 1 night in May 2024

10/10 Excellent

Tania

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lo único es que no tenía Netflix jaja, está mejor que algunos hoteles de allí cerca
Stayed 1 night in May 2024

10/10 Excellent

Javier esteban

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Un hotel muy cómodo y familiar recimendado
Stayed 1 night in May 2024

10/10 Excellent

Nancy Guadalupe

Liked: Cleanliness, staff & service, property conditions & facilities
Las personas de la recepción son muy amables, nos brindaron indicaciones en donde podíamos comer o pasar un rato agradable
Stayed 1 night in May 2024

10/10 Excellent

javier ivan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
viaje fin de semana
una experiencia agradable, el personal te recibe de una manera cordial
Stayed 1 night in Mar 2024

10/10 Excellent

Miguel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente locación
Stayed 1 night in Mar 2024

10/10 Excellent

Wendy Nallely

Liked: Cleanliness, staff & service
Stayed 1 night in Feb 2024

10/10 Excellent

Anthony

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comodo
El servicio es bueno, el trato amable. El luga es sencillo pero muy comodo. Cuentan con agua caliente y ofrecen shampo, jabon, papel de baño, servicio de television por cable.
Stayed 1 night in Dec 2023

6/10 Okay

Alberto

Stayed 1 night in Nov 2023

4/10 Poor

miguel angel

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
no recomendable
el hotel a mi criterio no cumple los estandares para calificarlo con tres estrellas, su localizacion no es clara y no se informa por parte del hotel fue dificil dar con la nomenclatura de la calle, la habitacion es mas adecuada para un Hostal o casa de huespedes, el sanitario no cuenta con lo basico para el aseo personal, solo con una toalla pequela , mala expediencia.
Stayed 1 night in Sep 2023

10/10 Excellent

Arturo

Stayed 2 nights in Aug 2023

8/10 Good

juan carlos

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Estuvo muy buena mi estancia A dos cuadra del ado ,hay hospitales cerca tiendas, restaurante a dos cuadras Para descansar todo bien ,si quieren habitación más grande pidan más grande y habitación doble.
Stayed 3 nights in Jul 2023

8/10 Good

Dinora

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Sencillo y bonito
Stayed 2 nights in Apr 2023

10/10 Excellent

Ismael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Apr 2023

2/10 Terrible

Giovanni

Disliked: Amenities, property conditions & facilities
Muy mala, desde que no hay ventilación y al solicitar mandan en equipo en espantosas condiciones. Para facturar ponen excusas y no se ponen de acuerdo para informar al cliente en tiempo y forma. Tampoco admiten visitas.

8/10 Good

JOSE LUIS

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Muy pequeño...
La ubicacion esta muy bien. Solo que el cuarto esta muy pequeño y las camas estan muy bajas, no puedes caminar bien entre una cama y otra....Muy pequeño en cuarto
Stayed 2 nights in May 2022

10/10 Excellent

Héctor

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2021

8/10 Good

zazil

Liked: Staff & service, room comfort
Stayed 1 night in Jan 2022

8/10 Good

Constance

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bien
Nuit agréable, calme
Stayed 1 night in Jan 2022

8/10 Good

Bernard

Liked: Staff & service
Le personnel à l'accueil est très courtois, poli et accommodant. Il manque toutefois de serviettes dans la salle de bain.
Stayed 2 nights in Jan 2022

6/10 Okay

Melina

Fuga de agua
Mi experiencia fue buena, el único detalle es que había una fuga del agua en el baño para ser mas especifica en la zona y siempre salia agua, a pesar que lo reporte no lo arreglaron.
Stayed 2 nights in Jan 2022

6/10 Okay

Nancy

Stayed 5 nights in Dec 2021

10/10 Excellent

Yuririana Huerta

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
La ubicación es ideal , caminando de llega al centro a unas cuadras. Las televisiones son smart así q puedes poner tu cinta de Netflix, fueron amables al prestarnos toallas para una ida a las cascadas, y en general la atención de l@s recepcionistas fue siempre con afán de ayudar
Stayed 3 nights in Dec 2021