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Gran Hotel El Encanto

3.0 star property
Historic San Cristóbal de las Casas hotel in Santa Lucía with a 24-hour front desk

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Gran Hotel El Encanto

Pool
Exterior
Outdoor dining
Interior
In-room safe, desk, free cribs/infant beds, free WiFi

Reviews

4.0 out of 10

Popular amenities

  • Parking available
    Parking available
  • Breakfast available
    Breakfast available
  • Room service
    Room service
  • Laundry
    Laundry
  • 24/7 front desk
    24/7 front desk
  • Air conditioning
    Air conditioning

Room options

Double Room

  • Sleeps 4

About the neighborhood

Map
Av. Crescencio Rosas 27, Col Centro, San Cristobal de las Casas, CHIS, 29250

What's nearby

  • Santo Domingo Handicraft Market - 5 min walk - 0.5 km
  • Plaza 31 de Marzo - 5 min walk - 0.5 km
  • Ciudad Cuauhtemoc - 7 min walk - 0.6 km
  • San Cristóbal de las Casas Cathedral - 7 min walk - 0.6 km
  • Café Museo Café - 10 min walk - 0.9 km

Getting around

  • Angel Albino Corzo Intl Airport (TGZ) - 77 min drive

Restaurants

  • ‪El Meson del Taco - ‬1 min walk
  • ‪Taqueria el Charrito - ‬3 min walk
  • ‪Yik Café, Carmen - ‬3 min walk
  • ‪La casa del pozole - ‬4 min walk
  • ‪Lumier Restaurant - ‬4 min walk

About this property

Gran Hotel El Encanto

Historic hotel near San Cristóbal de las Casas Cathedral
Consider a stay at Gran Hotel El Encanto and take advantage of a coffee shop/cafe, a garden, and dry cleaning/laundry services. Be sure to enjoy a meal at Bellas Artes, the on-site restaurant. Stay connected with free in-room WiFi, and guests can find other amenities such as a business center and a bar.
Additional perks include:
  • Breakfast (surcharge), self parking (surcharge), and a roundtrip airport shuttle (surcharge)
  • Smoke-free premises, meeting rooms, and a front-desk safe
  • A 24-hour front desk and luggage storage
Room features
All guestrooms at Gran Hotel El Encanto have perks such as air conditioning, in addition to amenities like free WiFi and safes.
Extra amenities include:
  • Bathrooms with showers and free toiletries
  • Flat-screen TVs with cable channels
  • Free infant beds, daily housekeeping, and desks

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (surcharge)
  • Roundtrip airport shuttle (surcharge)

Food and drink

  • Breakfast available for a fee
  • 1 restaurant and 1 coffee shop/cafe
  • Room service available

Restaurants on site

  • Bellas Artes
  • Las Delicias

Family friendly

  • Free cribs/infant beds
  • Laundry facilities

Conveniences

  • Front-desk safe

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Dry cleaning service
  • Laundry facilities
  • Luggage storage

Business services

  • Business center
  • Meeting rooms

Outdoors

  • Garden

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Free cribs/infant beds

Bathroom

  • Free toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Shower

Entertainment

  • Cable channels
  • Flat-screen TV

Food and drink

  • Free bottled water

More

  • Desk
  • Safe

Policies

Check-in

Check-in time starts at 10 AM
Minimum check-in age: 18

Check-out

Check-out before 1 PM

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Free cribs are available on request at the property

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards

Property is also known as

Gran Hotel El Encanto Hotel
Gran Hotel El Encanto San Cristobal de las Casas
Gran Hotel El Encanto Hotel San Cristobal de las Casas

Frequently asked questions

Is Gran Hotel El Encanto pet-friendly?

No, pets are not allowed at this property.

How much is parking at Gran Hotel El Encanto?

Self parking is available for a fee.

What time is check-in at Gran Hotel El Encanto?

Check-in begins at 10 AM.

What time is check-out at Gran Hotel El Encanto?

Check-out is at 1 PM.

Does Gran Hotel El Encanto provide a shuttle to the airport?

Yes, there's an airport shuttle.

Where is Gran Hotel El Encanto located?

Located in Santa Lucía, this historic hotel is within a 10-minute walk of Arches of Carmen and San Cristóbal de las Casas Cathedral. Santo Domingo Handicraft Market and Plaza 31 de Marzo are also within 10 minutes.

Gran Hotel El Encanto Reviews

Reviews

4.0
Rating 10 - Excellent. 0 out of 1 reviews" "
Rating 8 - Good. 0 out of 1 reviews" "
Rating 6 - Okay. 0 out of 1 reviews" "
Rating 4 - Poor. 1 out of 1 reviews" "
Rating 2 - Terrible. 0 out of 1 reviews" "

6.0/10

Cleanliness

4.0/10

Staff & service

6.0/10

Property conditions & facilities

Reviews

4/10 Poor

Verified traveler

Disliked: Staff & service, room comfort
Tardaron como cinco horas en darnos nuestra habitación y por lo tarde perdimos nuestra tarde de vacaciones. Desesperante.