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Gran Hotel El Encanto

3.0 star property
Comfortable historic hotel, walk to San Cristóbal de las Casas Cathedral

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August 2024

Photo gallery for Gran Hotel El Encanto

Pool
Exterior
In-room safe, desk, free cribs/infant beds, free WiFi
Dining
Unclassified image, 5 of 23, button
Reviews
4.0

Popular amenities

  • Breakfast available
    Breakfast availableBreakfast available
  • Parking available
    Parking availableParking available
  • Laundry
    LaundryLaundry
  • Room service
    Room serviceRoom service
  • Air conditioning
    Air conditioningAir conditioning
  • 24/7 front desk
    24/7 front desk24/7 front desk

Explore the area

Map
Av. Crescencio Rosas 27, Col Centro, San Cristobal de las Casas, CHIS, 29250
  • Popular LocationSanto Domingo Handicraft Market5 min walk
  • Popular LocationPlaza 31 de Marzo5 min walk
  • Popular LocationSan Cristóbal de las Casas Cathedral7 min walk
  • AirportTuxtla Gutierrez (TGZ-Angel Albino Corzo Intl)76 min drive

Most relevant reviews

ExperimentalCarousel

4/10 Poor

Tardaron como cinco horas en darnos nuestra habitación y por lo tarde perdimos nuestra tarde de vacaciones. Desesperante.
Apr 17, 2015

Room options

Double Room

  • Sleeps 4

About the neighborhood

San Cristóbal de las Casas

Gran Hotel El Encanto is located in Santa Lucía, a neighborhood in San Cristóbal de las Casas. The area's natural beauty can be seen at Huitepec Ecological Reserve and Grutas de San Cristóbal, while Museo de San Cristóbal and Mesoamerican Museum of Jade are cultural highlights.
Visit our San Cristóbal de las Casas travel guideOpens in a new window

What's nearby

  • Santo Domingo Handicraft Market - 5 min walk
  • Plaza 31 de Marzo - 5 min walk
  • Mesoamerican Museum of Jade - 7 min walk
  • San Cristóbal de las Casas Cathedral - 7 min walk
  • Foro Cultural Kinoki - 10 min walk

Getting around

  • Angel Albino Corzo Intl Airport (TGZ) - 77 min drive

Restaurants

  • ‪Taqueria el Charrito - ‬3 min walk
  • ‪La Parola Cafe Gourmet - ‬3 min walk
  • ‪Yik Café, Carmen - ‬3 min walk
  • ‪Lumier Restaurant - ‬4 min walk
  • ‪Restaurant Caminante las Casas - ‬5 min walk

About this property

Gran Hotel El Encanto

Historic hotel located in Santa Lucía
Near San Cristóbal de las Casas Cathedral, Gran Hotel El Encanto provides a coffee shop/cafe, a garden, and dry cleaning/laundry services. Be sure to enjoy a meal at Bellas Artes, the on-site restaurant. Stay connected with free in-room WiFi, and guests can find other amenities such as a business center and a bar.
Additional perks include:
  • Breakfast (surcharge), self parking (surcharge), and a roundtrip airport shuttle (surcharge)
  • Smoke-free premises, a front-desk safe, and meeting rooms
  • A 24-hour front desk and luggage storage
Room features
All guestrooms at Gran Hotel El Encanto have perks such as air conditioning, in addition to amenities like free WiFi and safes.
Extra amenities include:
  • Bathrooms with showers and free toiletries
  • Flat-screen TVs with cable channels
  • Free infant beds, daily housekeeping, and desks

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (surcharge)
  • Roundtrip airport shuttle (surcharge)

Food and drink

  • Breakfast available for a fee
  • 1 restaurant and 1 coffee shop/cafe
  • Room service available

Restaurants on site

  • Bellas Artes
  • Las Delicias

Family friendly

  • Free cribs/infant beds
  • Laundry facilities

Conveniences

  • Front-desk safe

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Dry cleaning service
  • Laundry facilities
  • Luggage storage

Business services

  • Business center
  • Meeting rooms

Outdoors

  • Garden

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Free cribs/infant beds

Bathroom

  • Free toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Shower

Entertainment

  • Cable channels
  • Flat-screen TV

Food and drink

  • Free bottled water

More

  • Desk
  • Safe

Policies

Check-in

Check-in time starts at 10 AM
Minimum check-in age: 18

Check-out

Check-out before 1 PM

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Free cribs are available on request at the property

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards

Property is also known as

Gran Hotel El Encanto Hotel
Gran Hotel El Encanto San Cristobal de las Casas
Gran Hotel El Encanto Hotel San Cristobal de las Casas

Frequently asked questions

Is Gran Hotel El Encanto pet-friendly?

No, pets are not allowed at this property.

How much is parking at Gran Hotel El Encanto?

Self parking is available for a fee.

What time is check-in at Gran Hotel El Encanto?

Check-in begins at 10 AM.

What time is check-out at Gran Hotel El Encanto?

Check-out is at 1 PM.

Does Gran Hotel El Encanto provide a shuttle to the airport?

Yes, there's an airport shuttle.

Where is Gran Hotel El Encanto located?

Located in Santa Lucía, this historic hotel is within a 10-minute walk of Arches of Carmen and San Cristóbal de las Casas Cathedral. Santo Domingo Handicraft Market and Plaza 31 de Marzo are also within 10 minutes.

Gran Hotel El Encanto Reviews

Reviews

4.0
Rating 10 - Excellent. 0 out of 1 reviews" "
Rating 8 - Good. 0 out of 1 reviews" "
Rating 6 - Okay. 0 out of 1 reviews" "
Rating 4 - Poor. 1 out of 1 reviews" "
Rating 2 - Terrible. 0 out of 1 reviews" "

6.0/10

Cleanliness

4.0/10

Staff & service

6.0/10

Property conditions & facilities

Reviews

4/10 Poor

Verified traveler

Disliked: Staff & service, room comfort
Tardaron como cinco horas en darnos nuestra habitación y por lo tarde perdimos nuestra tarde de vacaciones. Desesperante.