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El Naranjo San Cristobal

3.0 star property
Comfortable hotel, walk to San Cristóbal de las Casas Cathedral

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your current months are July, 2024 and August, 2024.
July 2024
August 2024

Photo gallery for El Naranjo San Cristobal

Garden
Front of property
Classic Cabin | Individually furnished, desk, laptop workspace, free WiFi
Standard Room, 1 King Bed, Patio | Living area
Exterior detail
Reviews
7.4

Good

Popular amenities

  • Breakfast available
    Breakfast availableBreakfast available
  • Room service
    Room serviceRoom service
  • Laundry
    LaundryLaundry
  • Parking included
    Parking includedParking included
  • Kitchen
    KitchenKitchen
  • Housekeeping
    HousekeepingHousekeeping

Explore the area

Map
francisco leon #11, San Cristóbal de las Casas, CHIS, 29250
  • Popular LocationSanto Domingo Handicraft Market6 min walk
  • Popular LocationSan Cristóbal de las Casas Cathedral7 min walk
  • Popular LocationPlaza 31 de Marzo7 min walk

Most relevant reviews

ExperimentalCarousel

8/10 Good

El Hotel esta muy bonito. Cuando llegamos el de recepción ayudo micho en nuestra estancia en este Hotel, ya que llegamos...
Jun 29, 2021

Room options

Similar properties

Terrace/patio
Casa Flor De Vida
Pet friendly
Free WiFi
24/7 front desk
Kitchen
9.8 out of 10, Exceptional, (9)
The price is SAR 79
SAR 95 total
includes taxes & fees
1 Jul - 2 Jul
Casa Flor De Vida

About the neighborhood

San Cristóbal de las Casas

El Naranjo San Cristobal is located in Santa Lucía, a neighborhood in San Cristóbal de las Casas. Church of San Nicolás and Centro Cultural de los Altos are local landmarks, and the area's natural beauty can be seen at Huitepec Ecological Reserve and Grutas de San Cristóbal.
Visit our San Cristóbal de las Casas travel guideOpens in a new window

What's nearby

  • Santo Domingo Handicraft Market - 6 min walk
  • San Cristóbal de las Casas Cathedral - 7 min walk
  • Plaza 31 de Marzo - 7 min walk
  • Mesoamerican Museum of Jade - 9 min walk
  • Na Bolom Cultural Museum - 13 min walk

Getting around

  • Angel Albino Corzo Intl Airport (TGZ) - 91 min drive

Restaurants

  • ‪Cacao Nativa - ‬3 min walk
  • ‪El Tacoleto - ‬3 min walk
  • ‪Xocol-Na - ‬2 min walk
  • ‪Casa Maruch - ‬3 min walk
  • ‪Xut Restaurante - ‬3 min walk

About this property

El Naranjo San Cristobal

Hotel located in Santa Lucía
Close to San Cristóbal de las Casas Cathedral, El Naranjo San Cristobal provides a terrace, a shopping mall on site, and a garden. Stay connected with free in-room WiFi, and guests can find other amenities such as a playground and laundry facilities.
You'll also enjoy the following perks during your stay:
  • Free self parking
  • Cooked-to-order breakfast (surcharge), a roundtrip airport shuttle (surcharge), and coffee/tea in the lobby
  • Meeting rooms, concierge services, and tour/ticket assistance
Room features
All guestrooms are individually furnished, and offer comforts such as laptop-friendly workspaces and separate sitting areas, in addition to perks like free WiFi and separate dining areas.
Other conveniences in all rooms include:
  • Showers and shampoo
  • Private yards, wardrobes/closets, and separate sitting areas

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • 24-hour roundtrip airport shuttle (surcharge)
  • Airport shuttle on request
  • Area shuttle (surcharge)

Food and drink

  • Cooked-to-order breakfast available for a fee daily: MXN 95 per person
  • 1 restaurant
  • Room service available
  • Coffee/tea in common area(s)

Things to do

  • Playground
  • Shopping mall

Family friendly

  • Laundry facilities
  • Playground
  • Separate dining area
  • Separate living room

Conveniences

  • Water dispenser

Guest services

  • Concierge services
  • Daily housekeeping
  • Front desk (limited hours)
  • Laundry facilities
  • Luggage storage
  • Tour/ticket assistance

Business services

  • Meeting rooms

Outdoors

  • Garden
  • Picnic area
  • Terrace

Accessibility

  • This property does not have elevators

More

  • Designated smoking areas

Room amenities

Bedroom

  • Bed sheets
  • Heating

Bathroom

  • Shampoo
  • Shower
  • Soap
  • Towels

Food and drink

  • Dining room
  • Free bottled water
  • Shared kitchen access

Outdoor space

  • Balcony or patio
  • Yard

More

  • Desk
  • Individually furnished
  • Laptop-friendly workspace
  • Separate sitting area

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11:00 PM
Early check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
Late check-out fee: 10 percent of room rate

Special check-in instructions

The front desk is open daily from 8:00 AM - 10:00 PM
Front desk staff will greet guests on arrival
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Children and extra beds

Children are welcome
1 child, up to the age of 6 years, can stay for free if using existing beds when occupying the parent or guardian's room

Property payment types

Important information

Optional extras

  • Fee for cooked-to-order breakfast: approximately MXN 95 per person
  • Airport shuttle fee: MXN 800 per vehicle (roundtrip, maximum occupancy 0)
  • Late check-out fee: 10 percent of room rate (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash

We should mention

This property does not have elevators
There is limited hot water on site

Property is also known as

El Naranjo San Cristobal Hotel San Cristobal de las Casas
El Naranjo San Cristobal Hotel
El Naranjo San Cristobal San Cristobal de las Casas
El Naranjo Cristobal Hotel
El Naranjo San Cristobal Hotel
El Naranjo San Cristobal San Cristóbal de las Casas
El Naranjo San Cristobal Hotel San Cristóbal de las Casas

Frequently asked questions

How much is parking at El Naranjo San Cristobal?

Self parking is free at this property.

What time is check-in at El Naranjo San Cristobal?

Check-in start time: 3:00 PM; Check-in end time: 11:00 PM. After-hours check-in is not available.

What time is check-out at El Naranjo San Cristobal?

Check-out is at noon. Late check-out is available for a 10% fee (subject to availability).

Does El Naranjo San Cristobal provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of MXN 800 per vehicle applies.

Where is El Naranjo San Cristobal located?

Located in Santa Lucía, this hotel is within a 10-minute walk of Foro Cultural Kinoki and San Cristóbal de las Casas Cathedral. Santo Domingo Handicraft Market and Café Museo Café are also within 10 minutes.

El Naranjo San Cristobal Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 5 out of 15 reviews" "
Rating 8 - Good. 6 out of 15 reviews" "
Rating 6 - Okay. 1 out of 15 reviews" "
Rating 4 - Poor. 1 out of 15 reviews" "
Rating 2 - Terrible. 2 out of 15 reviews" "

7.2/10

Cleanliness

6.8/10

Staff & service

5.4/10

Amenities

7.2/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
El Hotel esta muy bonito. Cuando llegamos el de recepción ayudo micho en nuestra estancia en este Hotel, ya que llegamos muy temprano. La señora que anda limpiando y acomodando todo (no pregunte su nombre) muy amable. El cuarto donde nos quedamos fue uno estilo cabaña el cual sus paredes de madera son muy delgadas y se escucha todo.
Stayed 2 nights in Jun 2021

10/10 Excellent

Emmett

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent stay and super cool, friendly staff with great suggestions on stuff to do throughout Mexico. I would love to stay here again!
Stayed 2 nights in May 2021

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Jaime was very helpful, location is great, it was quite to sleep at night, my room was super spacious. It’s a real colonial style house with court yard. The cabanas are in the back overlooking a yard that I believe is used mostly for parking.
Stayed 4 nights in May 2021

8/10 Good

Verified traveler

Liked: Cleanliness, room comfort
Disliked: Staff & service
Nice rooms for a nice price
Nice rooms with a lot of space! Not too helpful staff, but maybe you won’t need help :)
Stayed 1 night in Jan 2021

8/10 Good

Verified traveler

Liked: Cleanliness, room comfort
Disliked: Staff & service
Nice rooms for an over-nighter
Big and ok-standard rooms, even though the bathroom equipment was working so-so. The reception staff was not very helpful and not very present. Drinking water was not clearly available.
Stayed 1 night in Jan 2021

8/10 Good

Gerardo

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2020

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
A nice new place, but needs a little more
The hotel is well placed and the owner helped us out with a slight booking error without hesitation. Very helpful staff all round. The king size room is spacious and comes with a good heater for the cold mountain nights and if the shower isn’t hot enough, but all that separates you from the outside world is a thin door. Not ideal when the room is next to a shared toilet. Staff stayed up until around 2am chatting right next to our door which kept me awake. But otherwise, a great place.
Stayed 2 nights in Aug 2019

4/10 Poor

Alfredo

Disliked: Staff & service, room comfort
Bad..sorry..!!
Not so good,
Stayed 3 nights in Jul 2019

10/10 Excellent

William

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best Service
I booked Hotel Naranjo for a few nights. I ended up staying for 3 weeks. I felt right at home and cannot say enough good things about this place. They helped me with my Spanish and booked every excursion I took outside the city for cheap. I will be coming back asap!
Stayed 2 nights in Feb 2019

8/10 Good

Angeles, indianapolis

Stayed 1 night in Sep 2021

2/10 Terrible

Verified traveler

Business traveler, Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
De lo peor! Publicidad engañosa, ya que no ofrecen lo que dice en la plataforma de reserva. Yo reservé una cabañas con cama queen, y no, era una matrimonial. Desde que llegué todo mal, porque no estaba lista la habitación y me pareció raro ya que por protocolo y pandemia las habitaciones deben de estar libres y sanitizadas 24hrs antes. Aún así decidí darles el beneficio de la duda y les pedí que no importa si se tardarán más (yo llegué a las 2:45pm) pero que entregarán impecable la hab. Al volver poco antes de las 7pm, pasé por el área común y vi botellas y latas de cerveza como de una noche antes. Subí a mi cabaña y quedé muy decepcionada. No olía bien, toallas viejas, piso rústico pero la madera astillaba. Lo peor fueron los huéspedes del lado, subían y bajaban muchas veces y muy rápido que hacían que se moviera toda la estructura, y encima estaban fumando algún tipo de sustancia rara como droga, porque nos llegaba el olor por las paredes delgadas del baño. Al hacer uso del lavamanos, la cantidad era poquita y fría. Así que decidí pedir un cambio de habitación pero me dijeron que no era posible, que todo estaba lleno. Entonces pedí el reembolso parcial o total y dijeron que tampoco podían hacer eso. Entré de nuevo a Expedia y aparecían hab disponibles para reservar, y se excusaron diciendo que era un error, así como lo que ponen en sus imágenes de los cuartos y servicios. Entre ellos la falta de tv. Tuve que buscar otro hotel. No volvería 😡😡 No recomiendo
Stayed 1 night in Mar 2021

10/10 Excellent

Pao

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place with massive rooms
Me encanto el lugar . Grandes cuartos con el mejor grande baño adentro . Definitivamente me quedaría ahí otra vez .
Stayed 1 night in Mar 2020

2/10 Terrible

Alberto

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
pésimo, mal trato
Stayed 2 nights in Mar 2020

6/10 Okay

Verified traveler

El hotel está bien ubicado, la limpieza buena y la atención correcta.
Stayed 2 nights in Jul 2019

10/10 Excellent

Davide

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ottima soluzione
Posizione perfetta. I proprietari gentili, simpatici e disponibili per qualsiasi cosa. Stanze spaziosissime in una antica casa coloniale.
Stayed 1 night in Sep 2018