4/10 Poor
Jose S.
26 October 2020
Disliked: Cleanliness
Very bad experience
During our stay 10/9/20-10/11/20, we encountered a number of unsatisfactory service level. First-the bathrooms were still very dirty , specially the toilets ( I have pictures) . During our nap time, the gardener was working on the house and using the blower, the house was occupied already , the last day Lisa Honeycutt the property manager at VIVE Realty in San Carlos Guaymas MX, sent us a text message that we need to do the dishes, and take out the trash before we leave, this is unacceptable because we paid a cleaning fee. Lisa was very rude all the time. We were trying to talk to Tammy the broker but she never was available .
Jose S.
Stayed 2 nights in Oct 2020