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Hotel Cristal

4.0 star property
Family-friendly hotel with a full-service spa and a health club

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Photo gallery for Hotel Cristal

Indoor pool, outdoor pool, sun loungers
Bar (on property)
Property entrance
Standard Double Room | Premium bedding, down comforters, minibar, in-room safe
Couples treatment rooms, sauna, hot tub, steam room, Turkish bath

Reviews

8.4 out of 10
Very good

Popular amenities

  • Bar
  • Pool
  • Gym
  • Room service
  • 24/7 front desk
  • Spa

Room options

Available filters for rooms
Showing 4 of 4 rooms

View all photos for Standard Double Room

Standard Double Room | Premium bedding, down comforters, minibar, in-room safe

Standard Double Room

Highlights

Soundproofed
Individually furnished
Individually decorated
Heating
Free cribs/infant beds
Refrigerator
LCD TV
Hypo-allergenic bedding
  • 19 sq m
  • Sleeps 2
  • 2 Large Twin Beds OR 1 Queen Bed

View all photos for Superior Room

Superior Room | Premium bedding, down comforters, minibar, in-room safe

Superior Room

Highlights

Soundproofed
Individually furnished
Individually decorated
Heating
Free cribs/infant beds
Refrigerator
LCD TV
Hypo-allergenic bedding
  • 22 sq m
  • City view
  • Sleeps 4
  • 1 King Bed and 1 Twin Trundle Bed OR 3 Twin Beds

View all photos for Suite

Suite | Premium bedding, down comforters, minibar, in-room safe

Suite

Highlights

Soundproofed
Individually furnished
Individually decorated
Private hot tub
Heating
Free cribs/infant beds
Refrigerator
LCD TV
  • 25 sq m
  • Sleeps 4
  • 1 King Bed and 2 Twin Trundle Beds

View all photos for Room Standard

Premium bedding, down comforters, minibar, in-room safe

Room Standard

  • Sleeps 2
  • 1 Full Bed(s) OR 2 Twin Bed(s)

About the neighborhood

Map
Mitre 355, San Carlos de Bariloche, Rio Negro, 8400

What's nearby

  • Cathedral of Our Lady of Nahuel Huapi - 4 min walk - 0.4 km
  • Civic Center Bariloche - 5 min walk - 0.4 km
  • Bariloche Casino - 13 min walk - 1.1 km
  • National Park Nahuel Huapi - 15 min walk - 1.3 km
  • Cerro Otto - 17 min drive - 9.4 km

Getting around

  • Bariloche Station - 4 min drive
  • Bariloche (BRC-Teniente Luis Candelaria Intl.) - 19 min drive

Restaurants

  • ‪Lingüini - ‬1 min walk
  • ‪McDonald's - ‬3 min walk
  • ‪La Marmite - ‬1 min walk
  • ‪Familia Weiss - ‬2 min walk
  • ‪Del Turista Chocolates - ‬2 min walk

About this property

Hotel Cristal

Upscale family-friendly hotel near Civic Center Bariloche
A swim-up bar, a poolside bar, and dry cleaning/laundry services are just a few of the amenities provided at Hotel Cristal. Treat yourself to a hot stone massage, a facial, or a body scrub at Calma, the onsite spa. The on-site international cuisine restaurant, La Cascada, offers breakfast, brunch, lunch, light fare, and kids' meals. Free in-room WiFi is available to all guests, along with a fireplace in the lobby and a bar.
You'll also find perks like:
  • An indoor pool and an outdoor pool, with sun loungers and a swim-up bar
  • Smoke-free premises, a 24-hour front desk, and an elevator
  • A TV in the lobby, a computer station, and tour/ticket assistance
  • Massage treatment rooms, laundry services, and a porter/bellhop
Room features
All 54 individually furnished rooms boast thoughtful touches such as premium bedding and bathrobes, in addition to amenities like free WiFi and safes.
Extra conveniences in all rooms include:
  • Childcare services and free infant beds
  • Hypo-allergenic bedding and down comforters
  • Bathrooms with rainfall showers and bidets
  • 32-inch LCD TVs with cable channels
  • Refrigerators, heating, and portable fans

Languages

English, Italian, Portuguese, Spanish

Similar properties

Exterior

Hampton by Hilton Bariloche

  • Breakfast included
  • Pet friendly
  • Free WiFi
  • Restaurant
8.8 out of 10, Excellent, 184 reviews
The price is SAR 381
SAR 381 total
includes taxes & fees
1 Apr - 2 Apr
Hampton by Hilton Bariloche

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi and wired Internet

Parking and transportation

  • Wheelchair-accessible parking available

Food and drink

  • 1 restaurant
  • 1 swim-up bar, 1 poolside bar and 1 bar
  • Room service available

Restaurants on site

  • La Cascada
  • Les Amis

Things to do

  • Children's pool
  • Fitness center
  • Full-service spa
  • Indoor pool
  • Outdoor pool
  • Sauna
  • Steam room

Family friendly

  • Babysitting services
  • Children's pool
  • Free cribs/infant beds
  • Indoor pool
  • In-room child care (surcharge)
  • Laundry facilities
  • Outdoor pool
  • Refrigerator
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • Elevator
  • Free newspapers in lobby
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Ski storage
  • Tour/ticket assistance

Business services

  • 24-hour business center
  • Computer station
  • Conference center
  • Meeting room

Outdoors

  • Pool sun loungers

Spa

  • 2 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body treatments
  • Couples treatment room(s)
  • Facials
  • Hydrotherapy
  • Massage - hot stone
  • Massage - sports
  • Massage/treatment rooms
  • Sauna
  • Spa open daily
  • Hot tub
  • Steam room
  • Turkish bath/hammam

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair-accessible parking

More

  • Fireplace in lobby
  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Blackout drapes/curtains
  • Down comforter
  • Free cribs/infant beds
  • Heating
  • Hypo-allergenic bedding
  • Portable fan
  • Premium bedding

Bathroom

  • Bathrobes
  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower/tub combination
  • Towels

Entertainment

  • 32-inch LCD TV
  • Cable channels

Food and drink

  • Minibar
  • Refrigerator

More

  • Desk
  • Individually furnished
  • Phone
  • Safe
  • Soundproofing
LIST_ALT

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: midnight
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 10 AM
Contactless check-out available

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
1 child, up to the age of 2 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

MONETIZATION_ON

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • You may be asked to pay the following charges at the property: Argentina value-added tax (21%). Nonresident travelers who pay using a foreign card or bank transfer and who present a valid passport and tourist visa may be exempt from value-added tax (21%).

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts major credit cards, debit cards, and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
No pets and no service animals are allowed at this property
Children under 12 years old are not allowed in the spa without adult supervision

Property is also known as

Cristal Bariloche
Hotel Cristal Bariloche
Hotel Cristal Hotel
Hotel Cristal San Carlos de Bariloche
Hotel Cristal Hotel San Carlos de Bariloche

Frequently asked questions

Does Hotel Cristal have a pool?

Yes, this property has an indoor pool, an outdoor pool, and a children's pool.

Is Hotel Cristal pet-friendly?

No, pets are not allowed at this property.

What time is check-in at Hotel Cristal?

Check-in start time: 2 PM; Check-in end time: midnight. Late check-in is available during limited hours.

What time is check-out at Hotel Cristal?

Check-out is at 10 AM.

Where is Hotel Cristal located?

This family-friendly San Carlos de Bariloche hotel is located in a national park, within a 5-minute walk of Cathedral of Our Lady of Nahuel Huapi and Civic Center Bariloche. Playa Centro and Museum of Patagonia are also within 10 minutes.

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Hotel Cristal Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 173 out of 372 reviews
Rating 8 - Good. 130 out of 372 reviews
Rating 6 - Okay. 43 out of 372 reviews
Rating 4 - Poor. 19 out of 372 reviews
Rating 2 - Terrible. 7 out of 372 reviews

8.6/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Danny

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent place to stay, such a great experience
Stayed 3 nights in Sep 2024

10/10 Excellent

Matt

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good value
Stayed 1 night in Dec 2024

10/10 Excellent

Michelle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely hotel in central Bariloche
Central hotel on a central street close to everything and about 20mins from the airport. Room and bathroom are very spacious and clean. Hotel offers limited food in the restaurant and for room service - very friendly and helpful staff. Helped me book tours and the tour company is a few doors down.
Stayed 2 nights in Oct 2024

8/10 Good

Alfio

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good
Stayed 2 nights in Dec 2024

8/10 Good

Shujie

Liked: Cleanliness, staff & service, property conditions & facilities
Great location.
Stayed 1 night in Dec 2023

10/10 Excellent

Bernard

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Situated in the core of the city where shopping, restaurants and tourist venues are. Very friendly staff.
Stayed 2 nights in Feb 2024

10/10 Excellent

Trevor

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Right in the center of town, thus very easy to get around. Restaurants, shopping at your doorstep. Hotel is clean and comfortable and complimentary breakfast is a nice extra.
Stayed 3 nights in Nov 2023

8/10 Good

Kit

Liked: Cleanliness, staff & service
Good location
Centrally located in Bariloche. The staff are kind and accommodating.
Stayed 1 night in Dec 2022

10/10 Excellent

Pedro

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Only thing I would change was the smoke smell from the fire pit in the lobby. Maybe have a better extracter for the smoke.
Stayed 2 nights in Jul 2024

8/10 Good

REINHARD

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
very nice staff!

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent Hotel with Large Rooms
I liked the big rooms with large bathrooms at this hotel. Good location in downtown area with easy walking to restaurants. Minor issue was the rooms didn't have individual controls for the room temperature.
Stayed 2 nights in Oct 2023

10/10 Excellent

Don

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Maria the manager helped me by moving me to a room with good Wi-Fi reception and less noise. It was terrific. I enjoyed the breakfast buffet. The spa and pool were really nice. I got a very good massage at a reasonable cost.
Stayed 10 nights in Jan 2023

8/10 Good

Adam

Liked: Cleanliness, staff & service, property conditions & facilities
No AC fyi even though somewhere it says that online
Stayed 1 night in Feb 2024

2/10 Terrible

Patricia

Don’t stay here
Awful! Extremely poor internet, lumpy beds, run down, old old equipment in gym. The only positive thing about this hotel is that the breakfast was good. Lots of street noise and and horrible views. Very overpriced for this place .
Stayed 4 nights in Jan 2024

6/10 Okay

Jillian

Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Spacious room in a very centeral location. Very nice and helpful staff. Property is old and run down. No A/C in room.
Stayed 3 nights in Jan 2023

4/10 Poor

victor

Disliked: Cleanliness, amenities, property conditions & facilities
noneThis property was not very clean.

2/10 Terrible

Sebastian

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
A lot of charges are not include in the final amount paid. We had to leave and go stay at another hotel.
Stayed 4 nights in Jul 2022

8/10 Good

Todd

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was fine except for the WiFi, which was so slow and disconnected so frequently that it was unusable. I couldn’t figure out how to turn down the heat. It was too warm for me and I had to sleep with the window open. I wasn’t the only room with the window swung wide open.
Stayed 4 nights in Oct 2023

4/10 Poor

Andrea

Disliked: Cleanliness, amenities, property conditions & facilities
This property is really in need of an update. You pay a "four star hotel" tax because the place has a restaurant and a pool. Then you go up one floor to the rooms and it's like you've gone back in time by 30 years. Filthy carpeting in the hallways, ripped up flooring in the rooms, no A/C, furniture straight from 1992. I couldn't leave my window open on a 90 degree day because I was on the 1st floor and people could just hop right in. The staff ignores you until you speak to them. And if you booked it because it said "parking" in the filter, they don't have any parking. You can unload your bags in the street out front. Other than that, the location is great!
Stayed 2 nights in Jan 2024

8/10 Good

GISELLA

Liked: Cleanliness, staff & service, amenities
no me gusto la ubicacion, demasiado ruido en la calle principal.
Stayed 2 nights in Jan 2025

6/10 Okay

Milena

Disliked: Staff & service
Tienen mucho que mejorar como por ejemplo servicio de recepción y restaurante.
Stayed 2 nights in Jan 2025

10/10 Excellent

Chase

Stayed 2 nights in Dec 2024

10/10 Excellent

Örjan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Dec 2024

10/10 Excellent

LUIS

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Nov 2024

10/10 Excellent

Mariana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024