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Hotel Parque Tropical

4.0 star property
Family-friendly hotel with a fitness center and a 24-hour front desk

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Photo gallery for Hotel Parque Tropical

View from property
Aerial view
Desk, bed sheets
Property entrance
Desk, bed sheets

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Pet friendly
  • Bar
  • Pool
  • Gym
  • Laundry
  • Housekeeping

Room options

Available filters for rooms
Showing 6 of 6 rooms

View all photos for Standard Double Room (2 adults)

Desk, bed sheets

Standard Double Room (2 adults)

Highlights

Furnished balcony
LED TV
Sofa bed - double
Private bathroom
Bidet
Hair dryer
Champagne service
Daily housekeeping
  • 45 sq m
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

View all photos for Standard Double Room (2 adults + 1 child)

Desk, bed sheets

Standard Double Room (2 adults + 1 child)

Highlights

Furnished balcony
Free cribs/infant beds
LED TV
Private bathroom
Bidet
Hair dryer
Champagne service
Daily housekeeping
  • 45 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Twin Sofa Bed OR 2 Twin Beds and 1 Twin Sofa Bed

View all photos for Double Room Single Use

Desk, bed sheets

Double Room Single Use

Highlights

Furnished balcony
LED TV
Private bathroom
Bidet
Hair dryer
Champagne service
Daily housekeeping
Wardrobe or closet
  • 13 sq m
  • Sleeps 1
  • 2 Twin Beds

View all photos for Standard Double Room (3 adults)

Desk, bed sheets

Standard Double Room (3 adults)

Highlights

Furnished balcony
LED TV
Private bathroom
Bidet
Hair dryer
Champagne service
Daily housekeeping
Wardrobe or closet
  • 45 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Twin Sofa Bed OR 2 Twin Beds and 1 Twin Sofa Bed

View all photos for Standard Room (2 adults + 2 children)

Desk, bed sheets

Standard Room (2 adults + 2 children)

Highlights

Furnished balcony
Free cribs/infant beds
LED TV
Private bathroom
Bidet
Hair dryer
Champagne service
Daily housekeeping
  • 45 sq m
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed OR 2 Twin Beds and 1 Double Sofa Bed

View all photos for Double Room (1 Adult + 1 child)

Desk, bed sheets

Double Room (1 Adult + 1 child)

Highlights

Furnished balcony
Free cribs/infant beds
LED TV
Private bathroom
Bidet
Hair dryer
Champagne service
Daily housekeeping
  • 45 sq m
  • Sleeps 2
  • 2 Twin Beds

About the neighborhood

Map
Avenida de Italia, 1, Playa del Ingles, San Bartolomé de Tirajana, Gran Canaria, 35100

What's nearby

  • English Beach - 9 min walk - 0.7 km
  • Yumbo Shopping Center - 4 min drive - 2.2 km
  • San Agustin Beach - 6 min drive - 2.3 km
  • Maspalomas Dunes - 6 min drive - 3.6 km
  • Maspalomas Lighthouse - 11 min drive - 7.1 km

Getting around

  • Gran Canaria Airport (LPA) - 25 min drive

Restaurants

  • ‪Ciao Ciao Heladería Italiana - ‬16 min walk
  • ‪Restaurante Munich III - ‬15 min walk
  • ‪Las Piramides - ‬10 min walk
  • ‪O Canastro Gallego - ‬15 min walk
  • ‪Il Ponte Vecchio II - ‬3 min walk

About this property

Hotel Parque Tropical

Upscale eco-certified hotel near Maspalomas Dunes
You can look forward to a poolside bar, a free manager's reception, and a terrace at Hotel Parque Tropical. Adventurous travelers may like the archery at this hotel. The on-site restaurant offers breakfast and dinner. Stay connected with free WiFi in public areas, and guests can find other amenities such as mini golf and a garden.
You'll also enjoy perks such as:
  • An outdoor pool and a children's pool, with sun loungers and pool umbrellas
  • An outdoor tennis court, a vegetable garden, and concierge services
  • Free newspapers, luggage storage, and a TV in the lobby
  • A 24-hour front desk, a porter/bellhop, and tour/ticket assistance
  • Guest reviews speak highly of the helpful staff
Room features
All 220 rooms have comforts such as furnished balconies, as well as amenities like safes.
Extra amenities include:
  • Bathrooms with bidets and tubs or showers
  • 26-inch LED TVs with satellite channels
  • LED light bulbs, daily housekeeping, and desks

Awards and affiliations

Eco-Certified Property
This property participates in Biosphere, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

Dutch, English, French, German, Italian, Spanish

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Property amenities

Internet

  • Available in all rooms: Internet access
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free offsite parking
  • Street parking available

Food and drink

  • A bar/lounge
  • A poolside bar
  • A restaurant
  • Free manager's reception
  • Snack bar/deli

Restaurants on site

  • bar jardin

Things to do

  • Archery
  • Billiards/pool table
  • Children's pool
  • Gym
  • Mini golf
  • Outdoor pool
  • Outdoor tennis court
  • Playground
  • TV in common areas

Family friendly

  • Children's pool
  • Laundry facilities
  • Mini golf
  • Outdoor pool
  • Playground
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Guidebooks
  • Hair salon
  • Laundry facilities
  • Luggage storage

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance

Outdoors

  • Garden
  • On the beach
  • On the boardwalk/promenade
  • Pool loungers
  • Pool umbrellas
  • Terrace
  • Vegetable garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 3 floors
  • 5 buildings
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • Built in 1971
  • Comprehensive recycling policy
  • Designated smoking areas
  • Humane treatment of captive wild animals
  • Local culture and ecosystem education
  • Vegan dining options
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathtub or shower
  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Slippers
  • Towels provided

Entertainment

  • 26-inch LED TV with satellite channels

Food and drink

  • Champagne service

More

  • Access via exterior corridors
  • Desk
  • Energy-saving switches in guestrooms
  • LED lighting
  • Phone
  • Safe
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: noon; Check-in end time: anytime
Early check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
This property enforces a strict dress code in the restaurant.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of EUR 12 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs only
Up to 15 lbs per pet
Food and water bowls are available

Children and extra beds

Children are welcome
Rollaway/extra beds are not available

Property payment types

Important information

Optional extras

  • Pet fee: EUR 12 per pet, per night
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)
  • In-room safe fee: EUR 2.50 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 18 years old
This property accepts credit cards, debit cards, and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using information in the booking confirmation
Pool access available from 10:00 AM to 7:00 PM
Only registered guests are allowed in the guestrooms
A car is recommended for transportation to and from this property

Property is also known as

Hotel Parque Tropical
Hotel Parque Tropical San Bartolome de Tirajana
Parque Tropical
Parque Tropical San Bartolome de Tirajana

Frequently asked questions

Does Hotel Parque Tropical have a pool?

Yes, this property has an outdoor pool and a children's pool. Pool access is from 10:00 AM–7:00 PM.

Is Hotel Parque Tropical pet-friendly?

Yes, this property allows dogs with a maximum weight of up to 15 lbs per pet. There's a fee of EUR 12 per pet, per night. Service animals are exempt from fees.

How much is parking at Hotel Parque Tropical?

There is free parking nearby.

What time is check-in at Hotel Parque Tropical?

Check-in start time: noon; Check-in end time: anytime.

What time is check-out at Hotel Parque Tropical?

Check-out is at noon. Late check-out is available for a fee (subject to availability).

Where is Hotel Parque Tropical located?

This family-friendly San Bartolomé de Tirajana hotel is located on the beach, within 1 mi (2 km) of Paseo Costa Canaria and Yumbo Shopping Center. Maspalomas Dunes is 1.9 mi (3 km) away.

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Hotel Parque Tropical Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 167 out of 253 reviews
Rating 8 - Good. 76 out of 253 reviews
Rating 6 - Okay. 8 out of 253 reviews
Rating 4 - Poor. 2 out of 253 reviews
Rating 2 - Terrible. 0 out of 253 reviews

9.6/10

Cleanliness

9.6/10

Staff & service

9.2/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

James

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A beautiful hotel and grounds with very friendly and helpful staff. The grounds and pool are superb and the hotel is a very short walk from both the beach and the local busses.
Stayed 7 nights in Jan 2023

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very pleasant 4 night stay. Clean, nice grounds, pleasant and helpful staff, food was good and with pmenty of choices (we purchased half board). Location can't be beat. Hotel sits right at the beautiful boardwalk, which goes for kilometers in both directions, and the beach is right there on the other side. We arrived in a rental car and found it to be very difficult to find parking, so much so that once we found a space a 1/2 kilometer away, we left the car there for the stay. Consider the bus or other options. The bus system in the area is inexpensive and efficient.
Stayed 4 nights in Mar 2025

10/10 Excellent

Markku

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Top performance by Parque Tropical

The stay was excellent and there was nothing to complain about. The rooms were nice and clean, food was very good and almost too abundant. Everyone in the staff was nice and friendly. We will definitely go bac.
Stayed 7 nights in Jan 2023

10/10 Excellent

Jan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wlan could be better
Stayed 5 nights in May 2024

8/10 Good

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent hotel - no parking!

Great hotel and an excellent buffet. Only thing missing is a parking lot. There is public parking on the streets around the hotel, but it can be very hard to find a spot especially in weekends when the locals visit the beach. I spent 75 minutes looking for a parking spot, before giving up - and driving to the next city for lunch. Found a spot when I came back a few hours later.
Stayed 6 nights in Jul 2024

10/10 Excellent

Marcel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hervorragendes Essen, tolle Poolanlage, Personal auch bei Problemen sehr kulant und lösungsorientiert
Stayed 12 nights in Apr 2025

10/10 Excellent

Laurent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Établissement avec un cadre végétal très agréable, bien entretenu et belle piscine, très beau programme qualitatif d'animations en soirée. Chambre spacieuse, un peu vieillissante, fonctionnelle avec beaucoup de rangements.
Stayed 14 nights in Feb 2025

8/10 Good

Eric

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Séjour Gran Canaria

Du très bon et du moins bon. Très beau jardin avec piscine au milieu de l'hôtel. Belle chambre, personnel serviable et aimable. Pas de parking, on se gare dans la rue, et cela est parfois problématique de trouver une place (c'est gratuit). Petit déjeuner moyen, buffet diner très médiocre.
Stayed 6 nights in Jan 2025

10/10 Excellent

Alexander

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Das Hotel ist eine traumhafte Oase, wie sie in Playa del Ingles wohl kein zweites mal zu finden ist, und hebt sich stark von den restlichen Hotels im Ort ab. Das Essen ist sehr reichhaltig, mit abwechslungsreichem Frontcooking und wechselnden Themenabenden. Der Service ist im ganzen Hotel auf hohem Niveau. Ich habe selten so ein freundliches und zuvorkommendes Personal erlebt. Ich würde das Hotel jederzeit wieder buchen.
Stayed 14 nights in Aug 2024

10/10 Excellent

Marco

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 8 nights in Aug 2024

10/10 Excellent

Martin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ich war das erste Mal im Hotel Parque Tropical zu Gast und habe mich sofort sehr wohlgefühlt. Das Zimmer ist sehr geräumig und stilvoll eingerichtet und wird auch am Nachmittag noch hergerichtet. Das Frühstücksbuffet lässt keine Wünsche offen. Vom english breakfast über Omelett und Tortilla de patatas bis zu frisch gemixten Milchshakes, uvm. Auch das Buffet zum Abendessen hat immer meinen Geschmack getroffen. 0815 ist auch hier Fehlanzeige. Es gibt immer ein Salat-und Vorspeisenbuffet sowie zahlreiche warme Gerichte zur Auswahl. Zu den warmen Gerichten zählen immer etwas das frisch auf der Grillplatte zubereitet wird und etwas Tranchiertes (bei mir waren es z.B. eine geschmorte Kalbsschulter oder ein ganzer Lachs). Auch das Dessert-Buffet lädt unverschämt lecker zum Sündigen ein. Das Einzige was man wissen muss ist, dass es Essenszeiten (18:00, 19:15, 20:30 Uhr) gibt. Ab 21:00 Uhr gibt es an der Poolbar Animation: Von Akrobatik über Zaubershows bis zu Gesang ist alles dabei und sehr unterhaltsam. Zum Strand sind es durch das Törchen direkt auf die Promenade drei Minuten die Promenade hinunter (Treppe oder Rampe, angenehm zu gehen). Es gibt Liegen und Schirme welche man direkt am Strand mieten kann. Preis weiß ich nicht, da man an der Rezeption kostenlos einen Sonnenschirm ausleihen kann was ich klasse finde. Die Parkanlage soll auch von mir nicht unerwähnt bleiben. Die Vielfalt an Pflanzen und das gepflegte Erscheinungsbild der Anlage erzeugt das Feeling einer Oase.
Stayed 8 nights in May 2024

10/10 Excellent

Camilo Andrés Córdoba

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Mi esposa y yo fuimos de aniversario y nos tenían una decoración sorpresa con champagne.Rl hotel es mil veces más hermoso en persona y todos los empleado muy amables y serviciales.El chef que prepara todos los tipos de huevos y tortillas muy amable así como los demás.Todos los de nuestro alrededor nos pididieron datos de este hotel al ver los vídeos. Volveremos!!
Stayed 3 nights in May 2024

10/10 Excellent

Andreas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Schöne Ambiente und tolle Mitarbeiter
Stayed 3 nights in Feb 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Jan 2024

10/10 Excellent

Jakob

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jan 2024

10/10 Excellent

María

Liked: Cleanliness, staff & service, property conditions & facilities
Excelente
Stayed 3 nights in Jan 2024

10/10 Excellent

Harald

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Eine wunderbare, freundliche und tolle angenehme Atmosphäre, sehr freundlicher und herzlicher Empfang, sehr nettes Personal im gesamten Hotel wie Speisesaal, an der Bar, im Garten, Raumservice, Animation, im Bürobereich. Sehr gute Strandlage, Essen prima sehr reichhaltiges und abwechslungsreiches Buffet morgens und auch abends, es blieben keine Wünsche offen, gesamter Service perfekt und sehr guter und sauberer Raumservice, Zimmergröße sehr großzügig, schönes großes Bad und wunderbar eingerichtet mit schöner Sitz- oder zusätzlicher Schlafecke, extra Raum für Koffer mit Kühlschrank und Safe, beleuchteter Kleiderschrank, sehr gutes Preis-Leistungsverhältnis. Der absolute Hammer ist der tolle beleuchtete Garten mit den vielen Pflanzen, ausreichend Liegestühle an dem sehr schönen gepflegten Pool sowie eine Sonnenterasse mit Blick aufs Meer. Keine Vorreservierung mit Handtüchern möglich, was wir super fanden. Hier wird wirklich alles getan , um sich wohlzufühlen. Schöne Animation abends und vor allem auch im Speisesaal ab und an musikalische Begleitung, was wunderbar war. In der Nähe auch viele Einkaufsmöglichkeiten und alles, was man braucht. Ich gebe diesem ein hervorragend und volle 5 Sterne. Wir kommen gerne wieder. Dankeschön für einen wundervollen Aufenthalt. Helga und Harald
Stayed 14 nights in Nov 2023

8/10 Good

Josef Alois

Liked: Cleanliness, staff & service
Stayed 9 nights in Nov 2023

8/10 Good

Nicole

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Das Hotel ist an einer super Lage und die Anlage sehr schön, auch wenn die Zimmer etwas in die Jahre gekommen sind. Wir sind mit Kleinkind gereist, da ist er die abendliche Unterhaltung welche jeweils bis nach 22 Uhr ging schon etwas laut, resp. die Zimmer hellhörig. Das Essen war sehr gut, jedoch fanden wir es etwas nervig, dass man fast immer anstehen musste. Mit Kleinkind etwas nervig. Es gibt 3 Schichten zum Abendessen, da erwarte ich, dass wir ohne anstehen Platz haben. Was wir am meisten geschätzt haben ist das Personal. Egal ob Service, Putzfrau oder Rezeption, alles sind sehr freundlich, zuvorkommend und aufgestellt.
Stayed 7 nights in Oct 2023

10/10 Excellent

Iñaki

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
El personal es excepcional , el hotel es diferente al resto , con un jardín muy bonito y una arquitectura propia de la zona. Comunicación a la playa excelente. Las habitaciones están limpias y bien decoradas estilo en sintonía con el resto del hotel. Por ponerle un pero creo que algunos baños piden ya reforma. El aparcamiento en la zona al carecer de parking es más complicado que otras islas/ zonas. Hay que tener paciencia. El bufet está bien , variado , el personal del comedor es muy atento , amable y educado . Un 10 para el personal en conjunto. La zona cerca de las dunas de maspalomas , cercano, se ven a simple vista , con la ventaja de estar en las playas limítrofes con la playa del inglés con muy buen acceso. Duchas , hamacas , sobrillas , correcto en cuanto a servicio de playas sin la aglomeración de otras. Comunicación y acceso a la autovía a escasos metros. La estancia es relajada y de carácter familiar, con una atención excelente y con unas instalaciones donde se da mucha importancia a que el entorno sea como su nombre indica “ tropical “. Repetir sin duda.
Stayed 16 nights in Aug 2023

10/10 Excellent

Juan Carlos Martin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel muy acogedor. Muy buenos jardines que siempre son de agradecer y el personal tremendamente amable, siempre dispuesto a hacerte las cosas muy fáciles. Totalmente recomendable. Un hotel especial en la zona, distinto a todos.
Stayed 7 nights in Aug 2023

10/10 Excellent

Brigitte

Liked: Cleanliness, staff & service, property conditions & facilities
Sehr freundliches Personal Kein Hotel nur für Erwachsene
Stayed 9 nights in May 2023

8/10 Good

Pierre Marcel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Le : Amabilité du personnel, hygiène et propreté Le - : Chambre avec vue sur mer, mais donnant sur gare routière (bus), et containers à déchets, bruyant !!!
Stayed 14 nights in Jan 2023

10/10 Excellent

Nita

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Flott sted!

Fantastisk sted med nydelig frokost! Vakre omgivelser grunnet parkanlegg! God nærhet til stranden og boardwalken. Vi kommer igjen.
Stayed 7 nights in Jan 2023

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Buena estancia

Muy buena experiencia en el hotel, desayuno y cena muy completo y variable, hotel situado a 1 minuto de la playa, con piscina , habitación amplia, limpia y cómoda, 100% recomendable
Stayed 4 nights in Jan 2023