2/10 Terrible
Verified traveler
18 September 2024
Disliked: Cleanliness
Run Dont Walk
Absolutely the worst experience ive ever had with online listings. My family of 5 came almost 4 hours away just for them to "claim" to have a water leak when we were 20min away. But when Vrbo contacted them they claimed the house was booked to someone else bc i was "late" checking in. We nooled for the entire weekends and i had spoken eith the owner prior to explain to him our time expectancy and the reason. We had to find a last minute place for myself, husband and children to stay within a fraction of the budget. To add insult to injury. I spoke with Vrbo about my refund and they callwd the owners on 3 way to verify the issue. Alex said there was no reason we couldnt get into the property and we just didnt show up. I spoke up and let him know Hannah called when we were almost there n said we couldnt stay... he claimed he would "ckeck it out" hung up and wouldnt answer fhe phone again. So unpess u wanna pay for a place u may never see. Onlt to pay again for a last minute place and hold your breathe for a refund. I definitely dont recommend this place AT ALL. They sgould be banned tbh.
Verified traveler
Stayed 2 nights in Sep 2024