When we arrived, the lady at the desk (Joyce), was not very polite. She didn’t greet us at all and when I asked about the discount for government employees, she just replied, “you have to do that online”, instead of trying to assist us. The room was clean but the shower floor was yellow from the stuck on filth. More care should be given to the cleanliness of that. Then our AC unit made a loud, rattling noise every time it came on, waking us up throughout night.