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Hilton Palacio Del Rio

4.0 star property
Riverwalk San Antonio hotel in Downtown San Antonio with a 24-hour fitness center

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hilton Palacio Del Rio

Exterior
Exterior
Outdoor pool, sun loungers
Premium bedding, in-room safe, desk, blackout drapes
Exterior

Reviews

8.6 out of 10

Excellent

Popular amenities

  • Bar
    Bar
  • Housekeeping
    Housekeeping
  • Pool
    Pool
  • 24/7 front desk
    24/7 front desk
  • Breakfast available
    Breakfast available
  • Gym
    Gym
The price is SAR 683
SAR 793 total
includes taxes & fees
27 Nov - 28 Nov

Room options

Available filters for rooms
Showing 13 of 13 rooms

View all photos for Room, 2 Double Beds, Accessible, River View

Premium bedding, in-room safe, desk, blackout drapes

Room, 2 Double Beds, Accessible, River View

Highlights

Balcony
Air conditioning
Connecting rooms available
Mini-fridge
LCD TV
Hypo-allergenic bedding
Blackout drapes/curtains
Premium bedding
  • 32 sq m
  • River view
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 2 Double Beds, Accessible, City View

Premium bedding, in-room safe, desk, blackout drapes

Room, 2 Double Beds, Accessible, City View

Highlights

Balcony
Air conditioning
Connecting rooms available
Mini-fridge
LCD TV
Hypo-allergenic bedding
Blackout drapes/curtains
Premium bedding
  • 32 sq m
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Two Doubles

Premium bedding, in-room safe, desk, blackout drapes

Standard Two Doubles

Highlights

Balcony
Air conditioning
Connecting rooms available
Mini-fridge
LCD TV
Hypo-allergenic bedding
Blackout drapes/curtains
Premium bedding
  • 32 sq m
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Riverview Two Doubles

Premium bedding, in-room safe, desk, blackout drapes

Riverview Two Doubles

Highlights

Balcony
Air conditioning
Connecting rooms available
Mini-fridge
LCD TV
Hypo-allergenic bedding
Blackout drapes/curtains
Premium bedding
  • 32 sq m
  • River view
  • Sleeps 4
  • 2 Double Beds

View all photos for Junior Suite, 1 King Bed

Junior Suite, 1 King Bed | Premium bedding, in-room safe, desk, blackout drapes

Junior Suite, 1 King Bed

Highlights

Balcony
Separate sitting area
Air conditioning
Connecting rooms available
Mini-fridge
LCD TV
Hypo-allergenic bedding
Blackout drapes/curtains
  • 42 sq m
  • River view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed

Premium bedding, in-room safe, desk, blackout drapes

Room, 1 King Bed

Highlights

Balcony
Air conditioning
Connecting rooms available
Mini-fridge
LCD TV
Hypo-allergenic bedding
Blackout drapes/curtains
Premium bedding
  • 32 sq m
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for One King Bed, City View, Roll In Shower

Premium bedding, in-room safe, desk, blackout drapes

One King Bed, City View, Roll In Shower

Highlights

Balcony
Air conditioning
Connecting rooms available
Mini-fridge
LCD TV
Hypo-allergenic bedding
Blackout drapes/curtains
Premium bedding
  • 32 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Presidential Suite, 1 King Bed

Presidential Suite, 1 King Bed | Premium bedding, in-room safe, desk, blackout drapes

Presidential Suite, 1 King Bed

Highlights

Balcony
Separate sitting area
Air conditioning
Connecting rooms available
Mini-fridge
LCD TV
Hypo-allergenic bedding
Blackout drapes/curtains
  • 63 sq m
  • River view
  • Sleeps 2
  • 1 King Bed

View all photos for Room (Parlor)

Room (Parlor) | Premium bedding, in-room safe, desk, blackout drapes

Room (Parlor)

Highlights

Balcony
Air conditioning
Connecting rooms available
Mini-fridge
LCD TV
Hypo-allergenic bedding
Blackout drapes/curtains
Premium bedding
  • City view
  • Sleeps 7
  • 1 Double Sofa Bed

View all photos for One King Bay View Accessible Bath Tub

Premium bedding, in-room safe, desk, blackout drapes

One King Bay View Accessible Bath Tub

Highlights

Balcony
Air conditioning
Connecting rooms available
Mini-fridge
LCD TV
Hypo-allergenic bedding
Blackout drapes/curtains
Premium bedding
  • 32 sq m
  • River view
  • Sleeps 2
  • 1 King Bed

View all photos for Standard King

Premium bedding, in-room safe, desk, blackout drapes

Standard King

Highlights

Balcony
Air conditioning
Connecting rooms available
Mini-fridge
LCD TV
Hypo-allergenic bedding
Rollaway/extra beds
Blackout drapes/curtains
  • 32 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Riverview King

Premium bedding, in-room safe, desk, blackout drapes

Riverview King

Highlights

Balcony
Air conditioning
Connecting rooms available
Mini-fridge
LCD TV
Hypo-allergenic bedding
Rollaway/extra beds
Blackout drapes/curtains
  • 32 sq m
  • River view
  • Sleeps 2
  • 1 King Bed

View all photos for One King Accessible With Bath Tub

Premium bedding, in-room safe, desk, blackout drapes

One King Accessible With Bath Tub

Highlights

Balcony
Air conditioning
Connecting rooms available
Mini-fridge
LCD TV
Hypo-allergenic bedding
Blackout drapes/curtains
Premium bedding
  • 32 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

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The price is SAR 699
SAR 817 total
includes taxes & fees
26 Nov - 27 Nov
Omni La Mansion del Rio

About the neighborhood

Map
200 S Alamo St, San Antonio, TX, 78205

What's nearby

  • Shops at Rivercenter - 2 min walk - 0.2 km
  • River Walk - 2 min walk - 0.2 km
  • Henry B. González Convention Center - 3 min walk - 0.3 km
  • Alamo - 6 min walk - 0.5 km
  • Alamodome - 19 min walk - 1.6 km

Getting around

  • San Antonio Station - 16 min walk
  • San Antonio International Airport (SAT) - 11 min drive

Restaurants

  • ‪Yard House - ‬5 min walk
  • ‪Casa Rio - ‬3 min walk
  • ‪Whataburger - ‬3 min walk
  • ‪Starbucks - ‬3 min walk
  • ‪McDonald's - ‬2 min walk

About this property

Hilton Palacio Del Rio

Upscale hotel near Shops at Rivercenter
Located close to River Walk and La Villita, Hilton Palacio Del Rio provides a terrace, a coffee shop/cafe, and a garden. Be sure to enjoy a meal at Coffee Cupboard, the on-site coffee shop. Stay connected with free WiFi in public areas, and guests can find other amenities such as dry cleaning/laundry services and a bar.
Other perks include:
  • An outdoor pool with sun loungers
  • Limo/town car service, breakfast (surcharge), and valet parking (surcharge)
  • Express check-out, luggage storage, and free newspapers
  • A vending machine, a reception hall, and concierge services
  • Guest reviews give top marks for the helpful staff and location
Room features
All 485 rooms include comforts such as premium bedding and laptop-compatible safes, as well as perks like air conditioning and safes. Guest reviews speak positively of the clean rooms at the property.
Other amenities include:
  • Hypo-allergenic bedding and rollaway/extra beds (surcharge)
  • Bathrooms with designer toiletries and hair dryers
  • LCD TVs with premium channels
  • Balconies, mini fridges, and video-game consoles

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: WiFi (USD 12.95 per day), Wired Internet (surcharge)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Valet parking on site (USD 55 per day; includes in/out privileges)
  • Wheelchair-accessible parking available
  • Height restrictions apply for onsite parking
  • Limo/town car service

Food and drink

  • To-go breakfast available for a fee daily 7:00 AM–11:00 AM: USD 12.00-25.00 for adults and USD 12.00-25.00 for children
  • 1 restaurant and 1 coffee shop/cafe
  • 1 bar

Restaurants on site

  • Coffee Cupboard
  • Rincon Alegre
  • Rivers Edge

Things to do

  • 24-hour fitness center
  • Outdoor pool

Family friendly

  • Laundry facilities
  • Mini-fridge
  • Outdoor pool
  • Rollaway/extra beds (surcharge)
  • Snack bar/deli

Conveniences

  • ATM/banking services
  • Banquet hall
  • Elevator
  • Free newspapers in lobby
  • Front-desk safe
  • Gift shop/newsstand
  • Reception hall
  • Vending machine

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Tour/ticket assistance

Business services

  • Business center
  • Computer station
  • Conference space
  • Meeting rooms

Outdoors

  • Garden
  • Pool sun loungers
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices available
  • Braille signage
  • Elevator
  • Elevator door width (inches): 54
  • Phone accessibility kit
  • Stair-free path to entrance
  • Valet for wheelchair-equipped vehicle
  • Well-lit path to entrance
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • 10 on-site accessible parking spaces
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible registration desk height (inches): 48
  • Wheelchair-accessible restaurant

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Hypo-allergenic bedding
  • Premium bedding
  • Rollaway/extra beds (surcharge)

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Towels
  • Toothbrush and toothpaste (on request)

Entertainment

  • LCD TV
  • Pay movies
  • Premium channels
  • Video-game console

Food and drink

  • Mini-fridge

Outdoor space

  • Balcony

More

  • Connecting rooms available
  • Desk
  • Free local calls
  • Free newspapers (weekdays)
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: 7:00 AM
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
Late check-out fee: USD 50
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 25.0 per night
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for to-go breakfast: approximately USD 12.00 to 25.00 for adults, and USD 12.00 to 25.00 for children
  • Fee for in-room wireless internet: USD 12.95 per day (rates may vary)
  • Fee for in-room wired internet: USD 12.95 (rates may vary)
  • Valet parking fee: USD 55 per day (in/out privileges)
  • Late check-out fee: USD 50 (subject to availability)
  • Rollaway bed fee: USD 25.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Safety features at this property include a security system
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Hilton Palacio
Hilton Palacio Rio
Hilton Palacio Rio Hotel
Hilton Palacio Rio Hotel San Antonio
Hilton Palacio Rio San Antonio
Hilton Rio
Palacio Rio
Rio Hilton
Rio Palacio
Hilton Hotel San Antonio
Hilton Palacio Del Rio Hotel San Antonio
Hilton San Antonio
Palacio Del Rio Hilton
San Antonio Hilton
Hilton Palacio Del Rio Hotel
Hilton Palacio Del Rio San Antonio
Hilton Palacio Del Rio Hotel San Antonio

Frequently asked questions

Does Hilton Palacio Del Rio have a pool?

Yes, this property has an outdoor pool.

Is Hilton Palacio Del Rio pet-friendly?

No, only service animals are welcome at the property.

How much is parking at Hilton Palacio Del Rio?

Valet parking is available for USD 55 per day.

What time is check-in at Hilton Palacio Del Rio?

Check-in start time: 4:00 PM; Check-in end time: 7:00 AM. Late check-in is available during limited hours.

What time is check-out at Hilton Palacio Del Rio?

Check-out is at 11:00 AM. Late check-out is available for USD 50 (subject to availability).

Where is Hilton Palacio Del Rio located?

Located in Downtown San Antonio, this hotel is steps from Shops at Rivercenter, River Walk, and La Villita. Henry B. González Convention Center and Alamo are also within 10 minutes. San Antonio Station is 16 minutes by foot.

Hilton Palacio Del Rio Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 629 out of 1005 reviews" "
Rating 8 - Good. 184 out of 1005 reviews" "
Rating 6 - Okay. 94 out of 1005 reviews" "
Rating 4 - Poor. 59 out of 1005 reviews" "
Rating 2 - Terrible. 39 out of 1005 reviews" "

9.0/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Kenny

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

10/10 Excellent

David

Liked: Cleanliness, amenities
View and bed
Stayed 2 nights in Nov 2024

10/10 Excellent

Douglas

Business traveler
Liked: Cleanliness, amenities, property conditions & facilities
Everything was good room is clean every day. Good location great staff.
Stayed 2 nights in Nov 2024

6/10 Okay

Alexis

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Nov 2024

10/10 Excellent

Bruce, Roswell

Traveled with partner
Liked: Cleanliness, staff & service, amenities
A lot of renovation construction was taking place and it was more challenging getting into and out of the hotel than I was expecting. Otherwise, the hotel was very nice and comfortable. I would suggest that the team look at updating the property to give it a refreshed look.
Stayed 2 nights in Oct 2024

2/10 Terrible

Paloma

Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
One of the worst hotels I’ve ever stayed in. Besides no attention in the valet, there was no parking for my 8 inch lifted truck which wasn’t mentioned to later find out you guys have over sized truck parking. As well as, $300 a night for no microwave, outlets in room 1131 weren’t working, bailment lost our luggage’s for 20 min just to tell us that someone took them to our room, and overall poor communication between the workers. We checked out past 2, but were told we were given 20 minutes in advance to head out. It was 2:09 and they weren’t lenient, we got charged an additional $50 more for getting out of the room 9 minutes late.
Stayed 1 night in Nov 2024

10/10 Excellent

Xin

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
good experience！
Stayed 4 nights in Oct 2024

4/10 Poor

Susana

Liked: Cleanliness
Stayed 1 night in Oct 2024

10/10 Excellent

Nancy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great
Stayed 1 night in Oct 2024

10/10 Excellent

Barbara

Liked: Property conditions & facilities
Nice
Stayed 5 nights in Oct 2024

6/10 Okay

Tritina, Upper Marlboro

Liked: Cleanliness
Stayed 2 nights in Oct 2024

10/10 Excellent

Sheila A.

Liked: Staff & service, property conditions & facilities
Everything at this property was great. Construction started early am on building next door. But, the real issue was more the noise from cars and motorcycles well into middle of the night on the weekend. I was on the construction side, so I get it, but, the late night music and car/ motorcycle noise was biggest issue. Restaurants, bars, reception, concierge etc. were excellent. Location was great for walking to nearby attractions. Great location, just a bit of street noise.
Stayed 4 nights in Oct 2024

10/10 Excellent

Mary, Boerne

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was clean. Comfy bed and linens
Stayed 1 night in Oct 2024

2/10 Terrible

Cassandra

Traveled with family and small children, Traveled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
The staff for the most part was courteous and friendly. The hotel is dated and shows its age. Our room was on the 5th floor and directly in front of major construction going on, not quite the “city view” as advertised. Bed was extremely uncomfortable and I could feel springs in mattress, carpet in the room was dingy and there was mold in shower. Balcony should’ve been a plus however it was unusable due to the floor, chairs and table being covered in dust from construction. Earplugs are provided and recommended as construction starts at 5am even on Saturday. Attempted to call for room service multiple times and no one ever answered the phone. Overall, for the price, there are much better, newer options in the area.
Stayed 2 nights in Oct 2024

4/10 Poor

Deanna

Traveled with group, Traveled with family
Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
The motel was nice and is located in a good location. The area is under construction which they were very nice in warning about the noise and even provided ear plugs in the room. We arrived an hour early (until check in time) and they had our rooms ready. Everyone was very nice. We didn't have hot water Saturday morning. We did Friday evening when we had a family member take a shower then but we had very little hot water the next morning. This was around check out time so I thought maybe it was due to everyone using the facilities but we didn't have hot water Sunday morning either. This needs attention. We tried to order room service Saturday evening and kept calling for 45 minutes. We would just receive a recording and then it would hang up. I walked down to the check in location and asked for some help and they told me that they were not responsible for room service and that I needed to go to the pizza restaurant (Fiume Pizzeria and Wine Bar). I went there and they told me that they were busy but they were not responsible for the room service issue. I did sit down and order a take go order which was good. This was an hour and half process to get food. We booked three rooms for two nights and spent a lot of money to not have hot water or room service. Not sure that we will book here again.
Stayed 2 nights in Oct 2024

10/10 Excellent

Teshawna, Houston

Liked: Cleanliness, staff & service, property conditions & facilities
A lot of construction going on which I didn't like and we had a construction view unfortunately. But the hotel staff was great and the hotel was big and clean. Would definitely stay again.
Stayed 1 night in Oct 2024

10/10 Excellent

Shea

Stayed 1 night in Oct 2024

4/10 Poor

Amelia

Traveled with family
Disliked: Property conditions & facilities
Major construcion at the front entrance. It happens but I asked for a quiet room from the noise from the Riverwalk and they desk person I have a room away from the noise . Gave me a room on the 6 floor directly in front of the building construction. I was waiving at the guys across the street. Moved to the 12th floor. Fridge not working and they offered a tech to come when he is available on a Friday night. Horrible experience. Do not recommend.
Stayed 2 nights in Oct 2024

10/10 Excellent

Kelly

Stayed 1 night in Sep 2024

10/10 Excellent

Cara, Edinburg

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the location of this property. Rooms were clean
Stayed 1 night in Oct 2024

10/10 Excellent

Kimberly Dee

Liked: Cleanliness, staff & service, property conditions & facilities
Loved the hospitality and customer service of the staff
Stayed 1 night in Oct 2024

10/10 Excellent

Jesus

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good place to stay
Stayed 2 nights in Sep 2024

2/10 Terrible

Jadid

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
We went for a night and stayed at this hotel and found a cockroach in our room. We called room service, the reception many times and asked them to come and clean it but no one showed up until i went to the reception myself. I am never staying at this hotel anymore.
Stayed 1 night in Sep 2024

10/10 Excellent

Amy, San Marcos

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Rivers Edge Restaurant was excellent. Beautiful river view from the room. Convenient to walk to many sites. Would definitely stay again.
Stayed 2 nights in Sep 2024

10/10 Excellent

Ove, La joya

Liked: Amenities
Good room great view
Stayed 1 night in Sep 2024