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"Clean, good warm water for shower. Restaurant onsite. Single room is a little bit small. "

"Good"

"Meylin is the best!"

"I was traveling from USA with my family. I had booked four rooms and requested transport from the airport. The van was waiting for us when we were through in the airport. It was a four minute ride. The staff handled all of our baggage right to our rooms. The concierge was ready for us at check in. Everything was seamless. Our rooms were perfect. Spotlessly clean, quiet and the bed was memorably comfortable. Our group of 8 people ate an amazing meal, late night dinner, in the restaurant. Breakfast in the morning was not complimentary but it was an extensive buffet and we enjoyed it. We stayed again on our return. Everything was consistently perfect, including our second meal in the restaurant We requested a shuttle back to the airport at 4 am which was ready and waiting for us. I commend the management and the staff for their competence and organization. This is a very well run hotel and I recommend it highly. "

"The staff at this facility is extremely helpful, going the extra step for their customers"

"I tecExcellent service "

"En Guayaquil no hay ningún hotel 5 estrellas. El que diga lo que contrario no entiende que es solo marketing. Ahora bien, en la categoría más alta, un 4 estrellas ese sí es el Sheraton: limpio, cómodo y con buen menú de comida y bebidas. El personal siempre tiene una sonrisa. "

"Nice hotel, very kind and professional staff "

"The Grand hotel has everything you could want in a hotel. The internet was fast and they have computers set up in the lobby of each floor. The gym is small but it has what you need for a good workout. There’s even a steam room/sauna. The rooftop has a game and seating area where you can get a great view of the city. The bar is cozy and inviting. You can sit at the bar, sit at a table, or sit in a booth. The restaurant serves excellent, 5-star quality food at reasonable prices. The breakfast is free and has a huge variety of foods to choose from. The coffee shop is better than Starbucks… ‘nuff said!! The rooms are very nice and clean. No funky smell when you walk in (like so many other hotel rooms). The beds are incredibly comfy. The showers have hot water and good pressure. There is a beautiful church you can tour right behind the hotel but you have to walk a city block to get to it. There is also a park full of iguanas across the street from the church. You can feed them, pet them, and take pictures with them. Overall, I thoroughly enjoyed my stay and will definitely return as well as recommend the Grand Hotel to others hoping to enjoy a relaxing getaway!"