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Hotel Neutor Express

3.0 star property
Central hotel with a conference center connected to the convention center in Salzburg

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Photo gallery for Hotel Neutor Express

Comfort Double Room, Balcony | Terrace/patio
Comfort Double Room, Balcony | Terrace/patio
Daily buffet breakfast (EUR 19 per person)
Reception
Comfort Double Room, Balcony | In-room safe, desk, free WiFi, bed sheets

Reviews

7.0 out of 10
Good

Popular amenities

  • Bar
  • Parking available
  • Breakfast available
  • Laundry
  • Housekeeping
  • Free WiFi
The current price is SAR 181
SAR 227 total
includes taxes & fees
16 Mar - 17 Mar

Room options

Available filters for rooms
Showing 5 of 5 rooms

View all photos for Basic Twin Room

Basic Twin Room | In-room safe, desk, free WiFi, bed sheets

Basic Twin Room

Highlights

Heating
Free cribs/infant beds
Flat-screen TV
Hair dryer
Private bathroom
Cable channels
Wardrobe or closet
Daily housekeeping
  • 15 sq m
  • Sleeps 3
  • 2 Twin Beds

View all photos for Basic Single Room

Basic Single Room | In-room safe, desk, free WiFi, bed sheets

Basic Single Room

Highlights

Heating
Flat-screen TV
Hair dryer
Private bathroom
Cable channels
Wardrobe or closet
Daily housekeeping
In-room safe
  • 12 sq m
  • Sleeps 1
  • 1 Twin Bed

View all photos for Double Room

Double Room | In-room safe, desk, free WiFi, bed sheets

Double Room

Highlights

Heating
Free cribs/infant beds
Flat-screen TV
Hair dryer
Private bathroom
Cable channels
Wardrobe or closet
Daily housekeeping
  • 22 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for Comfort Double Room, Balcony

Comfort Double Room, Balcony | In-room safe, desk, free WiFi, bed sheets

Comfort Double Room, Balcony

Highlights

Balcony
Heating
Free cribs/infant beds
Flat-screen TV
Hair dryer
Private bathroom
Cable channels
Wardrobe or closet
  • 26 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Junior Suite, Balcony

Junior Suite, Balcony | In-room safe, desk, free WiFi, bed sheets

Junior Suite, Balcony

Highlights

Balcony
Heating
Free cribs/infant beds
Flat-screen TV
Separate bedroom
Hair dryer
Private bathroom
Cable channels
  • 40 sq m
  • Sleeps 3
  • 1 King Bed and 1 Twin Sofa Bed

Similar properties

Exterior

Am Neutor Hotel Salzburg Zentrum

  • Breakfast available
  • Parking available
  • Business services
  • Bar
7.2 out of 10, Good, (662)
Am Neutor Hotel Salzburg Zentrum

About the neighborhood

Map
Neutorstrasse 9, Salzburg, 5020

What's nearby

  • Mozart's Birthplace - 8 min walk
  • Salzburg Christmas Market - 10 min walk
  • Salzburg Cathedral - 11 min walk
  • Fortress Hohensalzburg - 12 min walk
  • Mirabell Palace and Gardens - 15 min walk

Getting around

  • Salzburg Aigen S-Bahn - 7 min drive
  • Salzburg Mülln-Altstadt Station - 18 min walk
  • W.A. Mozart Airport (SZG) - 7 min drive

Restaurants

  • ‪Humboldt Stubn - ‬7 min walk
  • ‪Balkan Grill Walter - ‬6 min walk
  • ‪Afro Cafe - ‬7 min walk
  • ‪Restaurant Herzl - ‬6 min walk
  • ‪Fenster Café - ‬5 min walk

About this property

Hotel Neutor Express

Hotel near Mozart's Birthplace
Close to Salzburg Christmas Market and Salzburg Cathedral, Hotel Neutor Express provides a terrace, an art gallery on site, and a shopping mall on site. In addition to a coffee shop/cafe and dry cleaning/laundry services, guests can connect to free in-room WiFi.
You'll also enjoy the following perks during your stay:
  • Buffet breakfast (surcharge), self parking (surcharge), and smoke-free premises
  • A banquet hall, a front-desk safe, and meeting rooms
  • A vending machine, luggage storage, and tour/ticket assistance
  • Guest reviews give good marks for the overall condition
Room features
All guestrooms at Hotel Neutor Express have comforts such as free WiFi and safes.
Extra amenities include:
  • Free toiletries and hair dryers
  • Flat-screen TVs with cable channels
  • Heating, daily housekeeping, and desks

Languages

English, German, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (EUR 19 per day)

Food and drink

  • Buffet breakfast available for a fee daily 7:00 AM–10:00 AM: EUR 19 per person
  • 1 coffee shop/cafe
  • 1 bar
  • Coffee/tea in common area(s)

Things to do

  • Art gallery
  • Designer stores
  • Shopping mall

Family friendly

  • Snack bar/deli

Conveniences

  • Banquet hall
  • Elevator
  • Front-desk safe
  • Vending machine

Guest services

  • Daily housekeeping
  • Dry cleaning service
  • Front desk (limited hours)
  • Luggage storage
  • Tour/ticket assistance

Business services

  • Conference center
  • Meeting rooms

Outdoors

  • Terrace

Accessibility

  • Elevator

More

  • Smoke-free property

Room amenities

Bedroom

  • Bed sheets
  • Heating

Bathroom

  • Free toiletries
  • Hair dryer
  • Towels

Entertainment

  • Cable channels
  • Flat-screen TV

More

  • Desk
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 10:00 PM
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

The front desk is open daily from 7:00 AM - 10:00 PM
The check-in location differs from the property location; go to: [Hotel Neutor Neutorstraße 8.]
Front desk staffed during limited hours
This property doesn't offer after-hours check-in

Access methods

Front desk (limited hours)

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
1 child, up to the age of 5 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 3.55 per person, per night. This tax does not apply to children under 15 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately EUR 19 per person
  • Self parking fee: EUR 19 per day
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cribs/infant beds
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a smoke detector
Property Registration Number 50101-000082-2020

Property is also known as

Hotel Neutor Express Salzburg
Neutor Express Salzburg
Neutor Express
Hotel Neutor Express Hotel
Hotel Neutor Express Salzburg
Hotel Neutor Express Hotel Salzburg

Frequently asked questions

Is Hotel Neutor Express pet-friendly?

No, only service animals are welcome at the property.

How much is parking at Hotel Neutor Express?

Self parking is available for EUR 19 per day.

What time is check-in at Hotel Neutor Express?

Check-in start time: 3 PM; Check-in end time: 10:00 PM. A fee applies for early check-in (subject to availability). After-hours check-in is not available.

What time is check-out at Hotel Neutor Express?

Check-out is at 11 AM. Late check-out is available for a fee (subject to availability).

Where is Hotel Neutor Express located?

Located in Riedenburg, this hotel is within a 10-minute walk of Sigmundstor Tunnel and Mozart's Birthplace. Salzburg Christmas Market and Salzburg Cathedral are also within 15 minutes. Salzburg Mülln-Altstadt Station is 18 minutes by foot and Salzburg Aiglhof Station is 19 minutes.

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Hotel Neutor Express Reviews

Reviews

7.0

Good

Rating 10 - Excellent. 60 out of 316 reviews
Rating 8 - Good. 111 out of 316 reviews
Rating 6 - Okay. 85 out of 316 reviews
Rating 4 - Poor. 42 out of 316 reviews
Rating 2 - Terrible. 18 out of 316 reviews

7.2/10

Cleanliness

7.6/10

Staff & service

6.2/10

Amenities

6.4/10

Property conditions & facilities

7.0/10

Eco-friendliness

Reviews

10/10 Excellent

Rosalba

Liked: Cleanliness, staff & service, property conditions & facilities
I really liked the hotel, it was nice and clean and the person at reception very kind.
Stayed 2 nights in Dec 2024

8/10 Good

Keith

Liked: Cleanliness, staff & service, property conditions & facilities
It was roomy, large bathroom. Didnt have much interaction with staff but little that I did they were nice and helpful. Quiet nights sleep. Good location for walking to old town and bus stops right in front of the hotel. Grocery store 2 blocks down and plenty of restaurants on the other side of the tunnel...maybe 5-10 min walk depending on type of food and speed of walking. There was a lot of construction in the area but it was not in the way of getting to and from the hotel
Stayed 2 nights in Feb 2025

10/10 Excellent

Margo

Liked: Cleanliness, staff & service, property conditions & facilities
Very good option for the Festive guests -highly recommended!
Stayed 2 nights in Jul 2024

10/10 Excellent

Jack

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Cheap and cheerful, clean & well located
The room was clean & tidy but quite basic. Hotel was well located just a 10 minute walk from main tourist spots. Hotel was very reasonably priced and check-in staff were helpful. Breakfast is offered (although I didn’t order it). Perfect stay if you want a cheap and cheerful hotel that is well located
Stayed 3 nights in Oct 2024

10/10 Excellent

Tomas Nahuel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really nice hotel in a very good location.
Stayed 2 nights in Oct 2023

10/10 Excellent

Dustin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a good stay thabks
Stayed 1 night in May 2024

2/10 Terrible

Jake

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I know Austria, especially Salzburg, is expensive, but the price I paid for this room was appauling. The room was old, dirty, falling apart and felt like I was living out of a basement or one of those overly exaggerated desperate hotels you see in movies when the main character falls on hard times. The property was in a good location; easily walkable to the centre of Salzburg though the well lit mountain tunnel; thats the only good thing going for it, unfortunately.
Stayed 5 nights in Sep 2024

6/10 Okay

Hardeesh

Liked: Staff & service
Disliked: Property conditions & facilities
The staff were excellent and very helpful and probably made our stay better. It is in a good location for accessing most things. We only wish there was AC as it was really hot despite the staff best efforts. Rooms were a little dated and small but clean.
Stayed 2 nights in Sep 2024

8/10 Good

James

Liked: Cleanliness, staff & service
Great location.
Stayed 1 night in Jul 2023

10/10 Excellent

peter

Liked: Staff & service, amenities, property conditions & facilities
Great room with the large terrace. Friendly receptionist. Very close to the old city. Parking is bit troublesome, but manageable.
Stayed 2 nights in Jul 2024

8/10 Good

Joanna

Liked: Cleanliness, staff & service
Two levels of pricing and quality. Depending on your style which. I went lower cost but still did well. We don't travel to stay in hotels va adventures.
Stayed 2 nights in Sep 2024

4/10 Poor

Nathalie

Disliked: Staff & service, amenities, property conditions & facilities
The location is great. 10 minute walk to the old town and Christmas market. However, the woman at reception (except when we checked out) had a very sour disposition. We tried to purchase a hot chocolate from the vending machine. It did not work. She could have been helpful, given us the coins to try again. Nothing. Very unpleasant. At check out. Mentioned it to the other woman, she immediately gave us the money and said it happns all the time. It's an awful machine. Put up a sign! The beds and pillows were not very comfortable, but passable. Honestly, we will not be returning.
Stayed 3 nights in Dec 2024

8/10 Good

Paula

Liked: Staff & service, property conditions & facilities
The room was basic for what I paid. The shower was very small. I liked that it was close to the downtown area and easily walkable.
Stayed 2 nights in Jul 2024

10/10 Excellent

Freda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Location perfect
Stayed 1 night in May 2023

8/10 Good

Philip

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Have only given a 4 rating because there was no tea or hot drink making facility in the room. Also it wasn’t clear how to check in as the hotel was on 2 sides of the road.
Stayed 1 night in Sep 2024

6/10 Okay

Rodrigo

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Very unfriendly receptionist.
Stayed 2 nights in Oct 2024

4/10 Poor

Lucia

Disliked: Cleanliness, amenities, property conditions & facilities
No lights in the common áreas (corridor, entrance hall...) in the 4 days I slept there, and at least for the whole week before (I got to know It), so not working vending machines either; Broken and sticky toilet paper holder; Dirty plugs and floor; Noisy road. Not in the city center, but beside It, so ok.
Stayed 4 nights in Sep 2024

6/10 Okay

Verified traveler

Liked: Staff & service
Disliked: Room comfort
Very basic hotel.
Stayed 3 nights in Aug 2023

4/10 Poor

Andrew

I should have spent a little more and stayed at a nicer hotel. I needs to be completely refurbished.
Stayed 2 nights in Jun 2024

2/10 Terrible

Wing Yiu

Bad smelt
Stayed 3 nights in Sep 2024

10/10 Excellent

Brian

Convenience for the city
Stayed 5 nights in Mar 2024

10/10 Excellent

rogie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is in the back of the old town, but u can walk 5mins to the old town where the places to see in salzburg. The rooms are big with balcony but they don't have. Complimentary shampoo, conditioner and lotion which I forgot to bring due to the size when u don't check on luggage.
Stayed 2 nights in Jul 2024

2/10 Terrible

Elizabeth

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
We arrived to find no reception and we had to cross a busy road to check in .. the reception staff there were very unfriendly...i told them about the bad reviews and was told "well you booked it". The hotel smelt awful...the lift was very old...my friend was nearly sick due to the smell in her room .. mind was horrendous and the smell turned my stomach....when we complained about the smell we were offered a tin of air-freshner!
Stayed 2 nights in Oct 2024

6/10 Okay

Gareth

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
The hotel is in a nice location and the room size was very good, but certain things are looking old and need updating especially in bathroom. However my main concern with the hotel was that there was no electricity to entrance area the whole time we were there. They said a thunderstorm had caused this, but 6 days after it was still not fixed and no one was working to fix it. It a shame as the staff were nice and the hotel could be really good.
Stayed 3 nights in Sep 2024

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Helpful reception/staff.
Stayed 2 nights in Apr 2023