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8/10 Good
MARGARETHA
13 May 2024
Casas Blancas apartment
Very nice apartment. Very quite are wich we like. A fantastic view from the balcony.
Cleaning, it was dirty on the fluor.
The toilet was leaking water. The cleaning of the floor.
It would have been nice if there was some kind of information about the apartment and tourist information about the surrounding area. Like things to see and how to get to places nearby.
Dear Margaretha,
Thank you for your review! We're delighted to hear that you enjoyed the apartment and its peaceful surroundings, as well as the fantastic view from the balcony.
We apologize for any cleanliness issues you encountered during your stay. Your feedback is valuable, and we will address these concerns with our cleaning team to ensure a higher standard in the future.
We understand the importance of providing information about the apartment and the surrounding area to enhance our guests' experience. We already have a section about this on our website and we will work on providing better guidance and tourist information for future guests.
We appreciate your feedback and hope to have the opportunity to welcome you back in the future for an improved stay. Thank you for staying with us! Raúl (Universal Holiday Centre)