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"We stayed 18 nights and never had an issue. The staff were super nice!"

"The staff were extremely friendly. Breakfast was great. Would definitely recommend it and stay again"

"The hotel was excellent, immaculate clean and in a great area. Very close to shopping/dining and 5min walk from the AO Arena if attending a concert. Breakfast was also good, with some variety to choose from. My only complaint was there was an item I bought to take to my concert(KPOP concert merchandise) the box was left on the bedside table, but the cleaner threw it out, along with my bottle of water that wasn't empty. I wanted to keep the box to keep the item safe when travelling home. It's not a huge deal, but it was nowhere near the bin, to be even considered as rubbish. So might be worth them leaving things incase it has value to someone. But it wouldn't ruin my expericne and I'd definitely use the hotel again in future trips."

"Lovely reception very helpful and accommodating Rooms very comfortable but need updating "

"the room was amazing aside from two things 1. if you’re very clumsy watch out for the step going to and from the bathroom i did i face plant as i was rushing and forgot about it 2. the phone in the room was right by the head of the bed and the display is very bright in the dark i had to put a towel over it but aside from that everything was okay my room was 102"

"Clean facility, spacious room perfect for family. We enjoyed our stay here. A bit far from train station but still walkable. The staff was amazing and helped us out with getting taxi and meals for our family. Such a great stay!"

"Place was filthy. "

"Great staff, great location. Will definitely stay again! "

"I spend good time but wifi working terrible in my room "