8/10 Good
Britnee
Traveled with family and small children
25 January 2025
Liked: Staff & service
Disliked: Amenities
For one, the front desk staff seem to just be at a job and lacked knowledge or interest in helping the customers. Many simple questions that I had was postponed for me to be given the answer later or even and answer that they felt made sense but was not necessarily a part of your policy. When I entered my room I could tell it was not thoroughly cleaned. The tissue roll in the bathroom was almost empty from previous guest. The coffee machine was disgustingly dirty and when I took it to the front desk the response was to just put it back and they will have someone change it out. There was also just a verbal statement of how she couldn't believe they did not clean it. No one ever came to change it and I personally had to retrieve dish soap to clean it myself. The entrance that I was told was more convenient for where my room was, lacked Lighting, cameras or any type of site from the front desk to make me feel secure. It felt very unsafe and I could not even go that way with my children after dark. One time I used it and used my flashlight and still Felt very unsafe. There are large trucks, Random men Active at all hours, and truly just a lack of lighting to give some sense of being seen. The pricing at that time was the reason for my choice but please know that that is no longer a factor. With my choice in the future I will not come here
Britnee
Stayed 3 nights in Jan 2025