4/10 Poor
Me
11 December 2024
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Best part of this hotel is the location, can’t get a better location than this, right on plaza Mayor.
The hotel is now getting rather worn, tired and in desperate need of a re furb. We have been coming to this hotel for 5 years, staying 2/4 times a year as we are heading south or north.
Bed is comfy with clean linen.
Bathroom - need of a complete overhaul. Towels were not clean, the shower tray was filthy (grind in dirt) and mould growing up the tiles and along the shower tray.
Tv - no English speaking news. Most of the channels had “no signal”
- rather noisy from people above and next door.
- Breakfast had a good selection of hot and cold items. BUT the Coffee was luke warm, and the wonderful selection of hot items were dried up and cold. (We had breakfast at 8.30)
Not so sure we will carry on coming here.
Our room was 122
Me
Stayed 1 night in Dec 2024