Hotel Galleria

3.0 star property
Central hotel with free parking connected to a shopping center in Saipan

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January 2025

Photo gallery for Hotel Galleria

Reception
Exterior
Royal Room | Living area | 46-inch plasma TV with cable channels, TV
Reception
Suite, 3 Bedrooms | Living room | 46-inch plasma TV with cable channels, TV

Reviews

6.6 out of 10

Popular amenities

  • 24/7 front desk
    24/7 front desk
  • Housekeeping
    Housekeeping
  • Parking included
    Parking included
  • Air conditioning
    Air conditioning
  • Free WiFi
    Free WiFi
  • Restaurant
    Restaurant

Room options

Available filters for rooms
Showing 4 of 4 rooms

Suite, 3 Bedrooms

Highlights

Soundproofed
Individually furnished
Air conditioning
Refrigerator
HDTV
Separate bedroom
Hair dryer
Private bathroom
  • Sleeps 9
  • 3 Queen Beds

Suite, 2 Bedrooms

Highlights

Soundproofed
Individually furnished
Air conditioning
Refrigerator
HDTV
Separate bedroom
Hair dryer
Private bathroom
  • Sleeps 6
  • 2 Queen Beds

Royal Room

Highlights

Soundproofed
Individually furnished
Air conditioning
Refrigerator
HDTV
Hair dryer
Private bathroom
Designer toiletries
  • Sleeps 2
  • 1 Queen Bed OR 1 Double Bed

Deluxe Room

Highlights

Soundproofed
Individually furnished
Air conditioning
Refrigerator
HDTV
Hair dryer
Private bathroom
Designer toiletries
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Bed

Similar properties

About the neighborhood

Map
Alaihai Ave. Garapan, Saipan, 96950

What's nearby

  • Micro Beach - 7 min walk - 0.7 km
  • American Memorial Park - 10 min walk - 0.9 km
  • Garapan Street Market - 10 min walk - 0.9 km
  • Managaha Island - 10 min drive - 2.9 km
  • Lao Lao Bay Golf Resort - 15 min drive - 14.1 km

Getting around

  • Saipan (SPN-Saipan Intl.) - 14 min drive

Restaurants

  • ‪Cha Saipan - ‬4 min walk
  • ‪D' Elegance Cafe - ‬3 min walk
  • ‪Godfather's Bar - ‬8 min walk
  • ‪Monster Pizza - ‬5 min walk
  • ‪Kinpachi Japanese Restaurant - ‬9 min walk

About this property

Hotel Galleria

Hotel connected to a shopping center
You can look forward to a terrace, a business center, and a restaurant at Hotel Galleria. Guests can connect to free in-room WiFi.
You'll also enjoy perks such as:
  • Free self parking
  • A free shopping center shuttle, express check-out, and express check-in
  • A 24-hour front desk, a front-desk safe, and smoke-free premises
Room features
All guestrooms are individually furnished, and include comforts such as air conditioning, as well as thoughtful touches like free WiFi and safes.
More conveniences in all rooms include:
  • Bathrooms with rainfall showers and designer toiletries
  • 46-inch HDTVs with cable channels
  • Refrigerators, daily housekeeping, and desks

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Free RV/bus/truck parking on site
  • Wheelchair-accessible parking available
  • 24-hour roundtrip airport shuttle (surcharge)
  • Airport shuttle on request
  • Area shuttle
  • Free shopping center shuttle

Food and drink

  • 1 restaurant

Family friendly

  • Refrigerator
  • Soundproofed rooms

Conveniences

  • Front-desk safe

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Luggage storage

Business services

  • Business center
  • Conference space

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Towels

Entertainment

  • 46-inch plasma TV
  • Cable channels

Food and drink

  • Refrigerator

More

  • Desk
  • Individually furnished
  • Safe
  • Slippers
  • Soundproofing

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: midnight
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before noon
Late check-out subject to availability
Late check-out fee: USD 20
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Airport shuttle fee: USD 25.00 per person (one way)
  • Airport shuttle fee per child: USD 10 (one way), (from 4 to 11 years old)
  • Late check-out fee: USD 20 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards

We should mention

Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation

Property is also known as

Galleria Saipan
Hotel Galleria Saipan
Hotel Galleria Saipan/Garapan
Hotel Galleria Hotel
Hotel Galleria Saipan
Hotel Galleria Hotel Saipan

Frequently asked questions

Is Hotel Galleria pet-friendly?

No, pets are not allowed at this property.

How much is parking at Hotel Galleria?

Self parking is free at this property.

What time is check-in at Hotel Galleria?

Check-in start time: 2 PM; Check-in end time: midnight.

What time is check-out at Hotel Galleria?

Check-out is at noon. Late check-out is available for USD 20 (subject to availability).

Does Hotel Galleria provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of USD 25.00 per person applies.

Where is Hotel Galleria located?

Located in the heart of Saipan, this hotel is steps from DFS Galleria Shopping Center and LagoonSpa. Micro Beach and Paseo de Marianas are also within 10 minutes.

Hotel Galleria Reviews

Reviews

6.6
Rating 10 - Excellent. 10 out of 102 reviews" "
Rating 8 - Good. 36 out of 102 reviews" "
Rating 6 - Okay. 36 out of 102 reviews" "
Rating 4 - Poor. 14 out of 102 reviews" "
Rating 2 - Terrible. 6 out of 102 reviews" "

6.8/10

Cleanliness

7.2/10

Staff & service

6.0/10

Amenities

6.2/10

Property conditions & facilities

Reviews

4/10 Poor

Verified traveler

Business traveler
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
The room had stinky smell that smelled like maybe the toilet was not sealed properly. Also there was a sign that said not to put toilet paper in the toilet, so I I think the toilet was the culprit. Welcome to the third world.
Stayed 2 nights in Jan 2020

2/10 Terrible

Verified traveler

Business traveler
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Air con don’t work, not a clean room, staff not responding, it’s Hunted place .
Stayed 1 night in Jan 2020

8/10 Good

LEE

Traveled with group
Liked: Staff & service, property conditions & facilities
The electronic charging system was good. Cuz there was many output holes.
Stayed 2 nights in Jul 2019

10/10 Excellent

Rosanna, hagatna, Guam

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I recommend this Hotel the room are so clean and the most important that all staff even the housekeeping is very hospitality. The room lock feel me that you are very safe...
Stayed 5 nights in Dec 2018

6/10 Okay

Jason

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
One of the worst I’ve ever stayed at.Saipan Galler
There was dirt on the walls and the bed was hard as a rock,. The shower had a strong smell of sewage coming up from the drain .The bathroom sink leaked all over when you turned it on.Television has five channels, to Chinese, one green, one Japanese and one English. And all of these are simply taped on a 2 Hour Loop . One of the worst I’ve ever stayed at.

2/10 Terrible

Verified traveler

Disliked: Property conditions & facilities, room comfort
Safety is an issue
I'm one for hotel on a budget but this hotel did not live up to that. The air conditioning smelled like mold, used slippers, shampoo, and conditioner are provided for guests, and you aren't supposed to flush toilet paper down the toilet. But above all, I worried about my safety. The day I checked in, a man was sitting in the lobby. When I got my key and opened the elevator, he ran up the stairs. Worried about my safety, I waited downstairs for him to come back down, which was about ten minutes later. I took a picture of him and was told he's hotel maintenance. Two days later around midnight, my husband was standing near our hotel door and someone tried to open it from the outside. When he opened the door, it was that same man. When I checked out, I told the front desk attendant about my experience and suggested they wear uniforms or at least a pin that shows they are hotel staff but under no circumstances should they attempt to open a door so late at night when they know the guests are in the room. If safety is a concern when you travel, do not stay here.
Stayed 3 nights in Aug 2017

4/10 Poor

albert, t

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel needs an upgrade
Challenging. Bed is hard, parking space is very limited, no balcony, staff wasn't has much help. Cable tv was only in Asian languages
Stayed 3 nights in Jul 2017

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very good location! But no hot water for shower
Stayed 3 nights in Jun 2017

4/10 Poor

Julie

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
The front Desk Clerk Evelyn who works on the grave yard shift was very helpful and tried her best to accommodate our stay. She went above and beyond to make our stay a pleasant one. The other staff was okay.

8/10 Good

Moises

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
About this hotel
It was good to stay in this hotel and their staff were so accommodating and friendly

6/10 Okay

Saipan expat , Japan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It's a great MOTEL
Understand that my rating is based on the fact that this is a 3 star hotel. Great experience except for the parking. Staff and friends of staff will take up most of the limited parking. They'll move if you ask but you shouldn't have to ask everyday. The staff was phenomenal which made the stay so pleasant. The rooms were clean but I wasn't being picky. Would definitely recommend and will definitely return.

8/10 Good

love saipan

Liked: Staff & service
Disliked: Room comfort
Nice hotel but had bad odor
Pleasant if it wasn't for the smoke/bathroom odor of my room

6/10 Okay

Ascencio

Liked: Property conditions & facilities, room comfort
Disliked: Staff & service
Parking was not enough for guests. No hot coffee available. Bathroom gets wet after taking shower. Only Chinese channels on TV with very limited (one) English channel.

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, room comfort
Looks OK from outside, but interior very nicely remodeled.

6/10 Okay

Russell

Convenient location in Garapan - hotel was functional and good value for money - not luxury by any means but ok for a short stay in Saipan.

8/10 Good

Verified traveler

Liked: Cleanliness
quite alright
The location was good, right on the corner of city. honestly i didnt expect much from 3 stars hotel but the room was big and clean enuff. staff was friendly as well.

4/10 Poor

Verified traveler

Liked: Staff & service
Good price and good location
This hotel provide drinking water machine. But TV channels only got 4, Internet signal nearly none. Staff are helpful and nice.

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Horrible experience
I was there only for one night. But I couldn't sleep due to the noisy guests (no sound proof what so ever) and the hotel didn't do anything until we complained several times... Highly NOT recommended!

6/10 Okay

christine, Beijing

City hotel near to the shopping area
We arrived at the hotel at midnight, but the check-in was express. Generally to say, the hotel was small, but the room was more spacious for two people. the toilet seperate as dry and wet, and the water pressure was good for shower, however, the room amenities were poor.

6/10 Okay

Mrs A, DC

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
affordable hotel for family close to shopping
it would have been great except for the faulty AC units. the staff were attentive and tried to resolve the issue right away by moving us to another room. I would still recommend his hotel for families with children or a group. the 2 or 3 bdroom suites are big and spacious and priced right!

2/10 Terrible

Verified traveler

Disliked: Cleanliness, property conditions & facilities, room comfort
waste of money
Only good thing about this hotel was location. It is located near DFS, I love Saipan & ABC mart. We found at least 5 cockroaches in the room and there was used toothpaste in the bathroom. Before the stay I called the hotel to confirm my booking, but it turned out that phone number on hotels.com is no longer used. So I tried to reach them by using the number appeared on this hotel's homepage but was never answered.

6/10 Okay

jbo, Honolulu

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
I (heart) Saipan...
The hotel is under-going construction (still). It begins at 0700 in the morning, with a "break" at about 1000… the front desk assured us that the noise didn't start until 1000… not true. Our first room was on the 3rd floor (right underneath the "new" construction)… very early and very noisy wakeup. Moved to the 2nd floor (no rooms on the 1st), and was once again awakened at 0645 on Saturday morning. Will NOT be staying here anytime soon.

4/10 Poor

robyn houpt, usa

Disliked: Staff & service, property conditions & facilities, room comfort
Not good
Construction on the hotel woke us up at 8am everyday, and continued all day. Beds were too hard, and shower had no pressure. Hotel staff repeatedly called our room to push us out before checkout time. Hotel only has 6 parking places. All other parking around was only for the shopping center, and will tow.

10/10 Excellent

Alexandr, Moscow

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel location

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service
Disliked: Room comfort
good location
This is a low end korean or Chinese style hotel , Mom & Pop management . you have expected value for this style a rock hard bed, pillows, a institution looking room with all tile floores a pices of the hall carpet saved as a bath mat , 2 very cheap bath towels and a hair brush that each guest can used , a nice TV with 1 english channel and very small and inexpensive furniture ... the room was clean its just a little weird if you wake up you think your in China