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Mercure Saint Etienne Parc de l'Europe

4.0 star property
Sip a coffee while planning your day then indulge in a delicious buffet breakfast that awaits you just steps away.

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Photo gallery for Mercure Saint Etienne Parc de l'Europe

Exterior
Interior
Meeting facility
Superior Double Room | Premium bedding, minibar, desk, blackout drapes
Premium bedding, minibar, desk, blackout drapes

Reviews

7.2 out of 10
Good

Popular amenities

  • Bar
  • Parking included
  • Housekeeping
  • Air conditioning
  • Room service
  • 24/7 front desk

Room options

About the neighborhood

Map
Rue De Wuppertal, Saint-Etienne, Loire, 42100

What's nearby

  • IRUP - 9 min walk
  • Jean Monnet University - 13 min walk
  • Congress Center - 18 min walk
  • Zenith Saint-Etienne Metropole - 7 min drive
  • Stade Geoffroy-Guichard - 9 min drive

Getting around

  • La Ricamarie Station - 6 min drive
  • Saint-Exupery Airport (LYS) - 53 min drive

Restaurants

  • ‪Farinër - ‬7 min walk
  • ‪Quick - ‬5 min walk
  • ‪Centre des Congrès de Saint-Etienne - ‬18 min walk
  • ‪Le Nautilus - ‬2 min drive
  • ‪R2C - ‬3 min walk

About this property

Mercure Saint Etienne Parc de l'Europe

Upscale hotel located in La Métare - Le Portail Rouge
A terrace, a coffee shop/cafe, and dry cleaning/laundry services are just a few of the amenities provided at Mercure Saint Etienne Parc de l'Europe. The on-site restaurant, La Ribandiere, offers breakfast, lunch, and dinner. Free in-room WiFi is available to all guests, along with a bar and a business center.
You'll also enjoy perks such as:
  • Free self parking
  • Buffet breakfast (surcharge), express check-out, and express check-in
  • A 24-hour front desk, tour/ticket assistance, and multilingual staff
Room features
All 120 rooms offer comforts such as premium bedding and air conditioning, as well as perks like free WiFi and minibars.
Extra amenities include:
  • Bathrooms with shower/tub combinations and free toiletries
  • Smart TVs with premium channels
  • Free infant beds, coffee/tea makers, and daily housekeeping

Languages

English, French, Italian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee daily 6:30 AM–10 AM: EUR 17.90 per person
  • 1 restaurant and 1 coffee shop/cafe
  • 1 bar
  • Room service available
  • Coffee/tea in common area(s)

Restaurants on site

  • La Ribandiere
  • Le Diapason

Family friendly

  • Free cribs/infant beds

Conveniences

  • Front-desk safe

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Dry cleaning service
  • Luggage storage
  • Multilingual staff
  • Tour/ticket assistance

Business services

  • Business center
  • Conference space (2960 square feet)
  • Meeting rooms

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Blackout drapes/curtains
  • Free cribs/infant beds
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/tub combination
  • Towels

Entertainment

  • Digital channels
  • Premium channels
  • Smart TV

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Minibar

More

  • Desk
  • Iron/ironing board (on request)

Policies

Check-in

Early check-in subject to availability
Early check-in fee: EUR 30.00
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
Late check-out fee: EUR 30.00
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of EUR 12.00 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only

Children and extra beds

Children are welcome
1 child, up to the age of 16 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 1.60 per person, per night. This tax does not apply to children under 18 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately EUR 17.90 per person
  • Pet fee: EUR 12.00 per pet, per night
  • Service animals are exempt from fees
  • Early check-in fee: EUR 30.00 (subject to availability)
  • Late check-out fee: EUR 30.00 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards

We should mention

Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using information in the booking confirmation
Only registered guests are allowed in the guestrooms

National rating

This property has received its official star rating from the French Tourism Development Agency, ATOUT France.

Property is also known as

Mercure Saint Etienne
Mercure Saint Etienne Parc l'Europe
Mercure Saint Parc l'Europe
Mercure Saint Parc l'Europe Hotel
Mercure Saint Parc l'Europe Hotel Etienne
Parc Saint Etienne
Saint Etienne Parc
Mercure Saint Etienne Parc l'Europe Hotel
Mercure Parc l'Europe Hotel
Mercure Parc l'Europe
Mercure Saint Etienne Parc de l'Europe Hotel
Mercure Saint Etienne Parc de l'Europe Saint-Etienne
Mercure Saint Etienne Parc de l'Europe Hotel Saint-Etienne

Frequently asked questions

Is Mercure Saint Etienne Parc de l'Europe pet-friendly?

Yes, cats and dogs are allowed at this property. There's a fee of EUR 12.00 per pet, per night. Service animals are exempt from fees.

How much is parking at Mercure Saint Etienne Parc de l'Europe?

Self parking is free at this property.

What time is check-in at Mercure Saint Etienne Parc de l'Europe?

Check-in end time: anytime. Early check-in is available for a fee of EUR 30.00 (subject to availability).

What time is check-out at Mercure Saint Etienne Parc de l'Europe?

Check-out is at noon. Late check-out is available for EUR 30.00 (subject to availability).

Where is Mercure Saint Etienne Parc de l'Europe located?

Located in La Métare - Le Portail Rouge, this hotel is within a 10-minute walk of ISTP, School of Mines of Saint-Etienne, and IRUP. Jean Monnet University and Pilat Regional Natural Park are also within 1 mi (2 km). St-Etienne-Bellevue Station is 26 minutes by foot.

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Mercure Saint Etienne Parc de l'Europe Reviews

Reviews

7.2

Good

Rating 10 - Excellent. 21 out of 135 reviews
Rating 8 - Good. 59 out of 135 reviews
Rating 6 - Okay. 34 out of 135 reviews
Rating 4 - Poor. 19 out of 135 reviews
Rating 2 - Terrible. 2 out of 135 reviews

7.8/10

Cleanliness

7.8/10

Staff & service

7.0/10

Property conditions & facilities

Reviews

6/10 Okay

Cao Tuan

Hôtel pratique pour courts séjours
Rien d’exceptionnel ni dramatique ! Un hôtel pratique pour un court séjour
Stayed 1 night in Feb 2019

8/10 Good

Verified traveler

Liked: Cleanliness, room comfort
Stayed 4 nights in Feb 2019

10/10 Excellent

thibault

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2019

4/10 Poor

jean-marc

Disliked: Cleanliness, property conditions & facilities, room comfort
Déconseillé en l'état
Hotel qui aurait besoin d'un rafraichissement
Stayed 1 night in Jan 2019

4/10 Poor

Verified traveler

Disliked: Cleanliness, property conditions & facilities, room comfort
Hôtel très décevant, indigne du label "Mercrure"
Un séjour très décevant, dans un hôtel qui n'est pas digne du label "Mercure". Climatisation très bruyante dans la chambre, qui a un grand besoin d'être rafraichie. Comme dans certains pays du tiers monde, les salles de l'accueil, en bas, sont conformes au standard "Mercure". Mais les chambres sont vraiment indignes.
Stayed 1 night in Jan 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Tres bon hotel personnel a l'ecoute je reviendrai surement lors de mes passages à st Etienne
Stayed 1 night in Dec 2018

2/10 Terrible

Thomas

Disliked: Cleanliness, property conditions & facilities, room comfort
Hôtel à rénover rapidement
L'hôtel est bien trop vétuste, les rideaux tombent, la moquette très usagers et pas propre. Il est impératif de rénover cet hôtel.
Stayed 1 night in Dec 2018

6/10 Okay

Cao Tuan

Disliked: Staff & service
Hôtel à rénover d’urgence!
Hôtel qui a besoin de rénovation dans les chambres
Stayed 1 night in Nov 2018

8/10 Good

Franck

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2018

6/10 Okay

Verified traveler

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
amateurs de déco moderne, passez votre route !
il est important de savoir que cet hotel dispose de chambres rénovées, et d'autres NON rénovées. J'ai fait un saut dans une atmosphère vintage 70's assez impressionnante. Moquette orange usée et délavée, salle de bain hors d'âge.... Heureusement que tout cela ne touchait que la déco et l'ambiance, et que le lit était confortable, et l'hotel sans nuisance sonore. Pas de rénovation envisagée d'après les réceptionnistes car déménagement dans quelques mois.
Stayed 1 night in Oct 2018

4/10 Poor

Mike, Heidelberg

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Gut gelegen am Parc de l'Europe. Das wars aus! Der Parkplatz ist ein besserer Feldweg mit aufgebrochenem Teer und Stolperfallen für Fußgänger und Rollkoffer! Das Personal unfreundlich und nicht sehr informativ. Die Küche ist bei Fleischgerichten ausreichend. Die Zimmer sind alt und abgewohnt und die Einrichtung fällt auseinander. Dreck im Aufzug bleibt gerne mal ein paar Tage liegen. Meine Empfehlung: Nicht buchen, es gibt bessere Hotels!
Stayed 2 nights in Oct 2018

8/10 Good

Cao Tuan

Liked: Cleanliness, property conditions & facilities, room comfort
Hôtel qui a besoin d’une rénovation !
Rien de particulier sauf que les chambres ont besoin de rénovation! C’est loin d’être le standard d’un Mercure d’aujourd’hui! Les chambres sont vieillottes ...
Stayed 2 nights in Oct 2018

8/10 Good

Christophe

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Oct 2018

8/10 Good

Verified traveler

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2018

6/10 Okay

Thomas

Liked: Cleanliness, room comfort
Disliked: Staff & service, property conditions & facilities
Stayed 2 nights in Oct 2018

10/10 Excellent

rémi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2018

10/10 Excellent

GREG2006, CHAZEY BONS

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
très bon hotel
personnel professionnel et sympathique, chambre très bien conçue, petit déjeuner extra
Stayed 2 nights in Sep 2018

6/10 Okay

Sof', Dijon

Liked: Staff & service
Quand nous sommes arrivés à l'hôtel, le personnel n'a pas trouvé de réservation à notre nom. Visiblement il y a eu un bug informatique entre expedia et l'hôtel. L'hotel n'avait plus de chambre 3 personnes disponible. Heureusement un couple arrivé en même temps que nous nous a proposé sa chambre 3 personnes (leur fille était adulte alors que nous étions avec un enfant).
Stayed 1 night in Aug 2018

8/10 Good

Ayacha

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2018

8/10 Good

Frederic

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jun 2018

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
le calme
On sent une fin de..."règne"....(dommage)....Une chambre certes correcte mais frigidaire en panne,rideaux décrochés partiellement,TCM de TV au fonctionnement aléatoire... Par contre,Accueil ,Services (restaurant) toujours satisfaisant et souvent souriant(s)...
Stayed 2 nights in May 2018

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hôtel facile d'accès, chambre confortable et petit déjeuner copieux et frais. A recommander
Stayed 1 night in May 2018

10/10 Excellent

LAURENCE

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
CONFORTABLE ET cafetière ++
ideal pour le campus des mines, chambre 2 lits reservés à l'arrivee 1 grand lit, ils ont ete reactifs et nous ont donne 2 chambres SUPER MERCI

2/10 Terrible

Adélaïde

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Établissement médiocre propreté propreté qu’il qui laisse à désirer restauration nul et de plus nous avons payé la réservation directement sur votre site et en partant il me refont pays encore une fois le séjour c’est-à-dire que nous avons payé deux fois donc il va de soi qu’on ne vous remercie pas
Stayed 1 night in Mar 2018