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Hotel Alpine Palace

5.0 star property
Luxurious ski hotel with ski-in/ski-out access

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hotel Alpine Palace

Front of property
Interior entrance
Couples treatment rooms, sauna, spa tub, steam room, body treatments
Junior Suite, Balcony | View from room
Couples treatment rooms, sauna, spa tub, steam room, body treatments

Reviews

9.0 out of 10

Wonderful

Popular amenities

  • 24/7 front desk
  • Breakfast included
  • Gym
  • Laundry
  • Hot Tub
  • Pet friendly
The price is SAR 1,712
SAR 1,892 total
includes taxes & fees
17 Dec - 18 Dec

Room options

Available filters for rooms
Showing 9 of 9 rooms

View all photos for Signature Studio, 1 Double Bed, Courtyard View

Signature Studio, 1 Double Bed, Courtyard View | Living area | TV, pay movies

Signature Studio, 1 Double Bed, Courtyard View

Highlights

Balcony
Separate sitting area
Individually furnished
Individually decorated
Heating
TV
Hypo-allergenic bedding
Pillow menu
  • 55 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Luxury Suite, 2 Bedrooms, Mountain View

Luxury Suite, 2 Bedrooms, Mountain View | Premium bedding, minibar, in-room safe, individually decorated

Luxury Suite, 2 Bedrooms, Mountain View

Highlights

Balcony
Separate sitting area
Individually furnished
Individually decorated
Fireplace
Heating
TV
Hypo-allergenic bedding
  • 120 sq m
  • Mountain view
  • Sleeps 4
  • 2 Double Beds

View all photos for Family Suite

Family Suite | Premium bedding, minibar, in-room safe, individually decorated

Family Suite

Highlights

Balcony
Separate sitting area
Individually furnished
Individually decorated
Heating
TV
Hypo-allergenic bedding
Pillow menu
  • 100 sq m
  • Mountain view
  • Sleeps 6
  • 2 Double Beds and 1 Double Sofa Bed

View all photos for Signature Studio, 1 Double Bed, Courtyard View

Signature Studio, 1 Double Bed, Courtyard View | Living area | TV, pay movies

Signature Studio, 1 Double Bed, Courtyard View

Highlights

Balcony
Separate sitting area
Individually furnished
Individually decorated
Heating
TV
Hypo-allergenic bedding
Pillow menu
  • Sleeps 2
  • 1 Double Bed

View all photos for Studio

Studio | Premium bedding, minibar, in-room safe, individually decorated

Studio

Highlights

Balcony
Separate sitting area
Individually furnished
Individually decorated
Heating
TV
Hypo-allergenic bedding
Pillow menu
  • 80 sq m
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Signature Studio, 1 Double Bed, Courtyard View (Schwarz/Weiss)

Signature Studio, 1 Double Bed, Courtyard View (Schwarz/Weiss) | Living area | TV, pay movies

Signature Studio, 1 Double Bed, Courtyard View (Schwarz/Weiss)

Highlights

Balcony
Separate sitting area
Individually furnished
Individually decorated
Heating
TV
Hypo-allergenic bedding
Pillow menu
  • 55 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Junior Suite, Balcony

Junior Suite, Balcony | Premium bedding, minibar, in-room safe, individually decorated

Junior Suite, Balcony

Highlights

Balcony
Separate sitting area
Individually furnished
Individually decorated
Heating
TV
Hypo-allergenic bedding
Pillow menu
  • 50 sq m
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Junior Suite (Deluxe)

Junior Suite (Deluxe) | Premium bedding, minibar, in-room safe, individually decorated

Junior Suite (Deluxe)

Highlights

Balcony
Separate sitting area
Individually furnished
Individually decorated
Heating
TV
Hypo-allergenic bedding
Pillow menu
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Deluxe Double Room, Balcony

Deluxe Double Room, Balcony | Premium bedding, minibar, in-room safe, individually decorated

Deluxe Double Room, Balcony

Highlights

Balcony
Separate sitting area
Individually furnished
Individually decorated
Heating
TV
Hypo-allergenic bedding
Pillow menu
  • 40 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Twin Sofa Bed

Similar properties

Room

eva,VILLAGE

Pool
Hot Tub
Breakfast included
Spa
9.2 out of 10, Wonderful, (36)
The price is SAR 1,130
SAR 1,255 total
includes taxes & fees
8 Dec - 9 Dec
eva,VILLAGE

About the neighborhood

Map
Reiterkogelweg 169, Saalbach-Hinterglemm, Salzburg, 5753

What's nearby

  • Saalbach-Hinterglemm Ski Resort - 1 min walk - 0.0 km
  • Reiterkogel Cable Car - 1 min walk - 0.2 km
  • Bergfried Ski Lift - 5 min walk - 0.4 km
  • Unterschwarzach Ski Lift - 5 min walk - 0.4 km
  • Schattberg X-Press Cable Car - 4 min drive - 3.6 km

Getting around

  • Gerling im Pinzgau Station - 23 min drive
  • W.A. Mozart Airport (SZG) - 91 min drive

Restaurants

  • ‪Hexenhäusl Party Stadl - Apres Ski - Night Life - ‬8 min walk
  • ‪Wieseralm - ‬11 min walk
  • ‪Heurigenstubn - ‬2 min walk
  • ‪Thomsn Rock Café Restaurant - ‬3 min walk
  • ‪Xandl Stadl - ‬15 min walk

About this property

Hotel Alpine Palace

Luxury family-friendly hotel near Saalbach-Hinterglemm Ski Resort
Consider a stay at Hotel Alpine Palace and take advantage of free breakfast (local cuisine), a terrace, and shopping on site. Skiers and snowboarders can spend time on the slopes at this hotel offering ski-in/ski-out access, downhill skiing, and cross-country skiing. Treat yourself to a body treatment, a sports massage, or a body wrap at Alpine Palace, the onsite spa. Be sure to enjoy local cuisine at one of the 7 on-site restaurants. Fitness classes are offered at the gym; other things to do include snowboarding, beach volleyball, and archery. Stay connected with free in-room WiFi, and guests can find other amenities such as mini golf and a playground.
Other perks at this hotel include:
  • 2 outdoor pools and an indoor pool, with sun loungers
  • Limo/town car service, an indoor tennis court, and valet parking (surcharge)
  • An electric car charging station, access to a nearby indoor pool, and access to a nearby health club
  • Babysitting (surcharge), meeting rooms, and a computer station
Room features
All 82 individually furnished rooms include comforts such as 24-hour room service and premium bedding, in addition to thoughtful touches like pillow menus and separate sitting areas.
Extra conveniences in all rooms include:
  • Children's slippers and childcare services
  • Bidets, tubs or showers, and free toiletries
  • Wardrobes/closets, balconies, and separate sitting areas

Languages

English, German, Italian

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Valet parking on site (EUR 25 per day)
  • Electric car charging station on site
  • 24-hour roundtrip airport shuttle (surcharge)
  • Airport shuttle on request
  • Area shuttle (surcharge)
  • Roundtrip train station shuttle (surcharge)
  • Limo/town car service

Food and drink

  • Free local cuisine breakfast available daily 7:30 AM–11:00 AM
  • 7 restaurants
  • 1 bar
  • 24-hour room service

Restaurants on site

  • Bürgerstube
  • Red Oyster
  • Rauchkuchl
  • Arte Vinum
  • Skimuseum

Things to do

  • 2 outdoor pools
  • Access to nearby health club
  • Access to nearby indoor pool
  • Access to nearby outdoor pool
  • Fitness classes
  • Arcade/game room
  • Archery
  • Beach volleyball
  • Billiards/pool table
  • Cross-country skiing
  • Downhill skiing
  • Fitness center
  • Full-service spa
  • Helicopter/airplane tours
  • Indoor pool
  • Indoor tennis court
  • Mini golf
  • Outdoor tennis court
  • Playground
  • Sauna
  • Shopping
  • Snowboarding
  • Spa tub
  • Steam room

Family friendly

  • 2 outdoor pools
  • Access to nearby indoor pool
  • Access to nearby outdoor pool
  • Arcade/game room
  • Babysitting (surcharge)
  • Free children's club
  • Free supervised childcare
  • Indoor pool
  • In-room child care (surcharge)
  • Laundry facilities
  • Mini golf
  • Playground

Conveniences

  • ATM/banking services
  • Banquet hall
  • Elevator
  • Free newspapers in lobby
  • Front-desk safe
  • Gift shop/newsstand
  • Library

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Ski equipment rentals
  • Ski-in/ski-out access
  • Skiing lessons
  • Ski passes
  • Ski storage
  • Tour/ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Business center
  • Computer station
  • Conference center (5059 square feet of space)
  • Meeting rooms

Outdoors

  • BBQ grill(s)
  • Pool sun loungers
  • Terrace

Spa

  • 5 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body treatments
  • Body wraps
  • Couples treatment room(s)
  • Facials
  • Manicures and pedicures
  • Massage - prenatal
  • Massage - sports
  • Massage - Thai
  • Massage/treatment rooms
  • Sauna
  • Spa open daily
  • Spa tub
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Elevator
  • Handrails in stairways

More

  • Designated smoking areas
  • Fireplace in lobby

Room amenities

Bedroom

  • Bed sheets
  • Blackout drapes/curtains
  • Heating
  • Hypo-allergenic bedding
  • Pillow menu
  • Premium bedding

Bathroom

  • Bathrobes
  • Bathtub or shower
  • Bidet
  • Free toiletries
  • Hair dryer
  • Towels

Entertainment

  • Pay movies
  • TV

Food and drink

  • Free bottled water
  • Minibar

Outdoor space

  • Balcony

More

  • Children's slippers
  • Desk
  • Individually decorated
  • Individually furnished
  • Local maps
  • Phone
  • Safe
  • Separate sitting area
  • Slippers
  • Turndown service

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport and train station (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Guests will receive an email 72 hours before arrival with check-in instructions; front desk staff will greet guests on arrival
At check-in, guests must provide a record of full COVID-19 vaccination
COVID-19 vaccination record requirement applies to all guests aged 12 and up; guests must have received complete COVID-19 vaccination at least 1 days prior to check-in
For more details, please contact the property using the information on the booking confirmation

Renovations and closures

The property is closed between April 1 and June 20.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of EUR 35 per accommodation (varies based on length of stay)
Service animals are welcome, and are exempt from fees
Welcoming dogs only
1 total pets
Specific rooms only; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
Rollaway/extra beds are available for EUR 65 per day

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 2.50 per person, per night. This tax does not apply to children under 15 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Airport shuttle fee: EUR 500 per vehicle (roundtrip, maximum occupancy 6)
  • Valet parking fee: EUR 25 per day
  • Pet fee: EUR 35 per accommodation (varies based on length of stay)
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • A late check-out fee will be charged
  • Rollaway bed fee: EUR 65 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts major credit cards, debit cards, mobile payments, and cash
Mobile payment options include: Apple Pay
Cashless transactions are available
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher and a first aid kit
Property Registration Number 50618-000169-2020

We should mention

A fee for a mandatory Christmas Eve gala dinner is included in the total price displayed for stays on December 24
Only registered guests are allowed in the guestrooms
Guests under 16 years old are not allowed in the spa, and guests under 16 years old are only allowed with adult supervision

National rating

Hotelstars Union assigns an official star rating for properties in Austria. This property is rated 5 stars.

Property is also known as

Alpine Palace Hotel Saalbach-Hinterglemm
Alpine Palace Hotel
Alpine Palace New Balance Luxus Resort Saalbach-Hinterglemm
Alpine Palace New Balance Luxus Saalbach-Hinterglemm
Alpine Palace Saalbach-Hinterglemm
Alpine Palace
The Alpine Palace
Hotel Alpine Palace Hotel
Hotel Alpine Palace Saalbach-Hinterglemm
Hotel Alpine Palace Hotel Saalbach-Hinterglemm

Frequently asked questions

Does Hotel Alpine Palace have a pool?

Yes, this property has an indoor pool and 2 outdoor pools.

Is Hotel Alpine Palace pet-friendly?

Yes, Hotel Alpine Palace allows dogs (limit 1 total). There's a fee of EUR 35 per accommodation, per day. Service animals are exempt from fees.

How much is parking at Hotel Alpine Palace?

Valet parking is available for EUR 25 per day.

What time is check-in at Hotel Alpine Palace?

Check-in start time: 3 PM; Check-in end time: anytime. A fee applies for early check-in (subject to availability).

What time is check-out at Hotel Alpine Palace?

Check-out is at 11 AM. Late check-out is available for a fee.

Does Hotel Alpine Palace provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of EUR 500 per vehicle applies.

Where is Hotel Alpine Palace located?

Located in the mountains, this Saalbach-Hinterglemm hotel offers ski-in/ski-out access and is within a 5-minute walk of Saalbach-Hinterglemm Ski Resort, Reiterkogel Cable Car, and Pinzgauer Saalachtal. Bergfried Ski Lift and Unterschwarzach Ski Lift are also within 5 minutes.

Hotel Alpine Palace Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 19 out of 29 reviews" "
Rating 8 - Good. 6 out of 29 reviews" "
Rating 6 - Okay. 3 out of 29 reviews" "
Rating 4 - Poor. 1 out of 29 reviews" "
Rating 2 - Terrible. 0 out of 29 reviews" "

9.4/10

Cleanliness

8.8/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

4/10 Poor

Otto

Traveled with group
Liked: Amenities
Disliked: Cleanliness, staff & service
The deluxe hotel room was not clean and the furniture worn out. After having dinner at the restaurant I got stomack infection. The spa was nice but the hot tub was out of order. Staff very unfriendly. Can not recommend.
Stayed 6 nights in Feb 2020

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel and nice views but there are no air conditioning in the hotel
Stayed 2 nights in Jul 2019

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful hotel
Great hotel and wonderful food. Our waiter Fabian was a star
Stayed 7 nights in Feb 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Alpine Palace stay February 2018
Beautiful hotel next door to one of the main ski lifts. Food was excellent and room was nice too. Would recommend.
Stayed 7 nights in Feb 2018

8/10 Good

SP, England

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
5* facilities but 1* experience
Lovely hotel, well located in Hinterglemm. Staff not interested in providing any sort of customer service. The worst is the reception team who all seem extremely unhappy that customers are approaching them for information. We were provided with no information when we checked in and so expected information about meal times (we were half board) ski room location (we were on a skiing holiday), spa etc to be in the room. There was no information except a printed sales brochure from the website. The staff serving in the restaurant had to be prompted to provide their service. Even though they saw you coming in, they ignored you. The restaurant is huge, extremely noisy and you feel as though you are sitting in a work canteen. A singer performing at the hotel one evening during our stay described it as the most informal 5* he had ever worked in and praised the staff. He obviously hadn't stayed there. The staff at Woods bar are openly serving the wrong drinks to customers and then passing the drink to other members of staff for them to take into the back - we expected to drink them. Our room was superb, we had a junior suite and the views were stunning. This was the only thing that prevented us from checking out. This hotel has all the trappings of a 5* hotel but it is huge and so for those expecting a more personalised 5* experience this is not for you. It needs a serious change to the way it is managed and its customer service regime in our experience.
Stayed 5 nights in Jan 2018

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel.
Everything was great but WiFi could be a lot better. Definitely would recommend this hotel and would come back in the future.

10/10 Excellent

Abdul Aziz, Saalbach Hinterglem

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
amazing stay
wonderful hotel with a nice surroundings and a lot of activities

10/10 Excellent

Abdul Aziz

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Convenient and clean hotel
It was a very good experience to stay in this hotel and try the activities in the surrounding area, and we really enjoyed the romantic room

10/10 Excellent

yousef HD

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Heaven on earth
Their is no word to describe the this place It is out of this world The nature is absolutely awesome The air is fresh Food,location,staff more than excellent

10/10 Excellent

John, Qatar

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay Great Facility
Hotel was great! Even with our 130 am check in we enjoyed a much needed glass of champagne. Hotel is fantastic for families, couples, and those with pets. If you choose you can spend your entire stay busy with the many facility ammenties. With the Goat Stall just up the ski slope we can ski home shower change and hit the apres into the evening. The outdoor pool is great and the spa is wonderful. Breakfast is REALLY good and the staff including Michael and Dominic are really attentive.

10/10 Excellent

Johanna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Das Hotel, das Restaurant und der Wellnessbereich sind top! Das Personal ist überaus freundlich, sehr gut geschult und flink! Lediglich einen Punktabzug gebe ich für die nicht vorhandene Klimaanlage im Zimmer. Im Winter sicherlich nicht störend, im Sommer bei den heißen Temperaturen in der Nacht, leider schon.
Stayed 2 nights in Aug 2024

10/10 Excellent

Liselotte

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastisk
Skønt hotel med et meget højt serviceniveau og smilende, søde og hjælpsomme medarbejdere overalt. Fine store værelser, hvor man kun mangler aircondition. Fint pool- og saunaområde, både udendørs og indendørs. Dejligt med Joker Card, der giver fri adgang til alle lifter i området og meget mere. Super smukt område, der er velegnet til vandring og mountainbiking.
Stayed 7 nights in Aug 2024

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Godt hotel med fin beliggenhed.
Fint hotel, god beliggenhed, fin morgenmad. God dobbeltseng, mindre god sofa seng. Fin rengøring, men havde glemt at tømme en skraldespand. Varm dag=varmt værelse. God plads.
Stayed 3 nights in Jul 2024

10/10 Excellent

Bjarke, Virum

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed with our 3 children. Room, spa and restaurant was really good. Highly recommend this hotel. Also for mountainbikers who want to experience rhe bike area
Stayed 5 nights in Jul 2024

10/10 Excellent

Eva

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Feb 2024

10/10 Excellent

Samet

Stayed 1 night in Aug 2022

10/10 Excellent

Gerald

Stayed 7 nights in Aug 2022

6/10 Okay

Verified traveler

Traveled with family
Liked: Cleanliness
Disliked: Staff & service
Poor service.
Stayed 4 nights in Aug 2021

10/10 Excellent

Andreas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Schöner Kurzurlaub!
Ich bin beruflich viel in verschiedensten Hotels unterwegs. Aber dieser Aufenthalt war in jeder Hinsicht fantastisch! Kann ich nur bestens weiterempfehlen.
Stayed 3 nights in Sep 2020

6/10 Okay

Verified traveler

Stayed 2 nights in Sep 2020

8/10 Good

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2020

10/10 Excellent

Morten

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jan 2020

8/10 Good

thorsten

Liked: Cleanliness, property conditions & facilities, room comfort
Ein tolles hotel, mit schwachem service. es fehlen die kleinigkeiten, die man in einem so exclusiven hotel erwartet. das hotel befindet sich in privatbesitz, doch man weiß nicht, wer sie sind und erkundigen sich nicht. das hotel ist geschmackvoll eingerichtet und das essen ist sehr gut!
Stayed 7 nights in Dec 2018

8/10 Good

TAIICHIRO

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2018

10/10 Excellent

Sandra, Erlangen, Bayern

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Traumhotel
Meine Cousine und ich haben unseren Wellness Urlaub sehr genossen! Wir waren rundum zufrieden, es war wirklich ein perfekter Aufenthalt
Stayed 3 nights in Jun 2018