Hotel Alpine Palace Reviews, Deals & Photos 2024

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Luxurious ski hotel with ski-in/ski-out access

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Dates

December 2024

January 2025

Junior Suite, Balcony | Premium bedding, minibar, in-room safe, individually decorated

Couples treatment rooms, sauna, spa tub, steam room, body treatments

Overview
Rooms
Location
Policies

Wonderful

Popular amenities

24/7 front desk

Breakfast included

Gym

Laundry

Hot Tub

Pet friendly

SAR 1,991 total

includes taxes & fees

13 Dec - 14 Dec

Room options

All rooms

1 bed

2 beds

3+ beds

Showing 9 of 9 rooms

Signature Studio, 1 Double Bed, Courtyard View

Highlights

Balcony

Separate sitting area

Individually furnished

Individually decorated

Heating

Hypo-allergenic bedding

Pillow menu

55 sq m
Sleeps 2
1 Double Bed

Luxury Suite, 2 Bedrooms, Mountain View

Highlights

Balcony

Separate sitting area

Individually furnished

Individually decorated

Fireplace

Heating

Hypo-allergenic bedding

120 sq m
Mountain view
Sleeps 4
2 Double Beds

Family Suite

Highlights

Balcony

Separate sitting area

Individually furnished

Individually decorated

Heating

Hypo-allergenic bedding

Pillow menu

100 sq m
Mountain view
Sleeps 6
2 Double Beds and 1 Double Sofa Bed

Signature Studio, 1 Double Bed, Courtyard View

Highlights

Balcony

Separate sitting area

Individually furnished

Individually decorated

Heating

Hypo-allergenic bedding

Pillow menu

Sleeps 2
1 Double Bed

Studio

Highlights

Balcony

Separate sitting area

Individually furnished

Individually decorated

Heating

Hypo-allergenic bedding

Pillow menu

80 sq m
Sleeps 4
1 Double Bed and 1 Double Sofa Bed

Signature Studio, 1 Double Bed, Courtyard View (Schwarz/Weiss)

Highlights

Balcony

Separate sitting area

Individually furnished

Individually decorated

Heating

Hypo-allergenic bedding

Pillow menu

55 sq m
Sleeps 2
1 Double Bed

Junior Suite, Balcony

Highlights

Balcony

Separate sitting area

Individually furnished

Individually decorated

Heating

Hypo-allergenic bedding

Pillow menu

50 sq m
Sleeps 4
1 Double Bed and 1 Double Sofa Bed

Junior Suite (Deluxe)

Highlights

Balcony

Separate sitting area

Individually furnished

Individually decorated

Heating

Hypo-allergenic bedding

Pillow menu

Sleeps 4
1 Double Bed and 1 Double Sofa Bed

Deluxe Double Room, Balcony

Highlights

Balcony

Separate sitting area

Individually furnished

Individually decorated

Heating

Hypo-allergenic bedding

Pillow menu

40 sq m
Sleeps 3
1 Double Bed and 1 Twin Sofa Bed

Similar properties

Pool

Hot Tub

Breakfast included

Spa

SAR 1,357 total

includes taxes & fees

8 Dec - 9 Dec

About the neighborhood

Reiterkogelweg 169, Saalbach-Hinterglemm, Salzburg, 5753

What's nearby

Saalbach-Hinterglemm Ski Resort - 1 min walk - 0.0 km
Reiterkogel Cable Car - 1 min walk - 0.2 km
Bergfried Ski Lift - 5 min walk - 0.4 km
Unterschwarzach Ski Lift - 5 min walk - 0.4 km
Schattberg X-Press Cable Car - 4 min drive - 3.6 km

Getting around

Gerling im Pinzgau Station - 23 min drive
W.A. Mozart Airport (SZG) - 91 min drive

Restaurants

‪Hexenhäusl Party Stadl - Apres Ski - Night Life - ‬8 min walk
‪Wieseralm - ‬11 min walk
‪Heurigenstubn - ‬2 min walk
‪Thomsn Rock Café Restaurant - ‬3 min walk
‪Xandl Stadl - ‬15 min walk

About this property

Hotel Alpine Palace

Luxury family-friendly hotel near Saalbach-Hinterglemm Ski Resort

Consider a stay at Hotel Alpine Palace and take advantage of free breakfast (local cuisine), a terrace, and shopping on site. Skiers and snowboarders can spend time on the slopes at this hotel offering ski-in/ski-out access, downhill skiing, and cross-country skiing. Treat yourself to a body treatment, a sports massage, or a body wrap at Alpine Palace, the onsite spa. Be sure to enjoy local cuisine at one of the 7 on-site restaurants. Fitness classes are offered at the gym; other things to do include snowboarding, beach volleyball, and archery. Stay connected with free in-room WiFi, and guests can find other amenities such as mini golf and a playground.

Other perks at this hotel include:

2 outdoor pools and an indoor pool, with sun loungers
Limo/town car service, an indoor tennis court, and valet parking (surcharge)
An electric car charging station, access to a nearby indoor pool, and access to a nearby health club
Babysitting (surcharge), meeting rooms, and a computer station

Room features

All 82 individually furnished rooms include comforts such as 24-hour room service and premium bedding, in addition to thoughtful touches like pillow menus and separate sitting areas.

Extra conveniences in all rooms include:

Children's slippers and childcare services
Bidets, tubs or showers, and free toiletries
Wardrobes/closets, balconies, and separate sitting areas

Languages

English, German, Italian

Property amenities

Internet

Available in all rooms: Free WiFi
Available in some public areas: Free WiFi

Parking and transportation

Valet parking on site (EUR 25 per day)
Electric car charging station on site
24-hour roundtrip airport shuttle (surcharge)
Airport shuttle on request
Area shuttle (surcharge)
Roundtrip train station shuttle (surcharge)
Limo/town car service

Food and drink

Free local cuisine breakfast available daily 7:30 AM–11:00 AM
7 restaurants
1 bar
24-hour room service

Restaurants on site

Bürgerstube
Red Oyster
Rauchkuchl
Arte Vinum
Skimuseum

Things to do

2 outdoor pools
Access to nearby health club
Access to nearby indoor pool
Access to nearby outdoor pool
Fitness classes
Arcade/game room
Archery
Beach volleyball
Billiards/pool table
Cross-country skiing
Downhill skiing
Fitness center
Full-service spa
Helicopter/airplane tours
Indoor pool
Indoor tennis court
Mini golf
Outdoor tennis court
Playground
Sauna
Shopping
Snowboarding
Spa tub
Steam room

Family friendly

2 outdoor pools
Access to nearby indoor pool
Access to nearby outdoor pool
Arcade/game room
Babysitting (surcharge)
Free children's club
Free supervised childcare
Indoor pool
In-room child care (surcharge)
Laundry facilities
Mini golf
Playground

Conveniences

ATM/banking services
Banquet hall
Elevator
Free newspapers in lobby
Front-desk safe
Gift shop/newsstand
Library

Guest services

24-hour front desk
Concierge services
Daily housekeeping
Dry cleaning service
Laundry facilities
Luggage storage
Multilingual staff
Ski equipment rentals
Ski-in/ski-out access
Skiing lessons
Ski passes
Ski storage
Tour/ticket assistance
Turndown service
Wedding services

Business services

Business center
Computer station
Conference center (5059 square feet of space)
Meeting rooms

Outdoors

BBQ grill(s)
Pool sun loungers
Terrace

Spa

5 treatment rooms
Aromatherapy
Body scrubs
Body treatments
Body wraps
Couples treatment room(s)
Facials
Manicures and pedicures
Massage - prenatal
Massage - sports
Massage - Thai
Massage/treatment rooms
Sauna
Spa open daily
Spa tub
Steam room

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Accessible airport shuttle
Elevator
Handrails in stairways

Designated smoking areas
Fireplace in lobby

Room amenities

Bedroom

Bed sheets
Blackout drapes/curtains
Heating
Hypo-allergenic bedding
Pillow menu
Premium bedding

Bathroom

Bathrobes
Bathtub or shower
Bidet
Free toiletries
Hair dryer
Towels

Entertainment

Pay movies
TV

Food and drink

Free bottled water
Minibar

Outdoor space

Balcony

Children's slippers
Desk
Individually decorated
Individually furnished
Local maps
Phone
Safe
Separate sitting area
Slippers
Turndown service

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: anytime

Early check-in subject to availability

Early check-in is available for a fee

Contactless check-in available

Minimum check-in age: 18

Check-out

Check-out before 11 AM

Contactless check-out available

A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport and train station (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation

Guests will receive an email 72 hours before arrival with check-in instructions; front desk staff will greet guests on arrival

At check-in, guests must provide a record of full COVID-19 vaccination

COVID-19 vaccination record requirement applies to all guests aged 12 and up; guests must have received complete COVID-19 vaccination at least 1 days prior to check-in

For more details, please contact the property using the information on the booking confirmation

Renovations and closures

The property is closed between April 1 and June 20.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of EUR 35 per accommodation (varies based on length of stay)

Service animals are welcome, and are exempt from fees

Welcoming dogs only

1 total pets

Specific rooms only; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Food and water bowls are available

Children and extra beds

Children are welcome

Rollaway/extra beds are available for EUR 65 per day

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

A tax is imposed by the city: EUR 2.50 per person, per night. This tax does not apply to children under 15 years of age.

We have included all charges provided to us by the property.

Optional extras

Airport shuttle fee: EUR 500 per vehicle (roundtrip, maximum occupancy 6)
Valet parking fee: EUR 25 per day
Pet fee: EUR 35 per accommodation (varies based on length of stay)
Service animals are exempt from fees
Early check-in is available for a fee (subject to availability)
A late check-out fee will be charged
Rollaway bed fee: EUR 65 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts major credit cards, debit cards, mobile payments, and cash

Mobile payment options include: Apple Pay

Cashless transactions are available

Noise-free guestrooms cannot be guaranteed

Safety features at this property include a fire extinguisher and a first aid kit

Property Registration Number 50618-000169-2020

We should mention

A fee for a mandatory Christmas Eve gala dinner is included in the total price displayed for stays on December 24

Only registered guests are allowed in the guestrooms

Guests under 16 years old are not allowed in the spa, and guests under 16 years old are only allowed with adult supervision

National rating

Hotelstars Union assigns an official star rating for properties in Austria. This property is rated 5 stars.

Property is also known as

Alpine Palace Hotel Saalbach-Hinterglemm

Alpine Palace Hotel

Alpine Palace New Balance Luxus Resort Saalbach-Hinterglemm

Alpine Palace New Balance Luxus Saalbach-Hinterglemm

Alpine Palace Saalbach-Hinterglemm

Alpine Palace

The Alpine Palace

Hotel Alpine Palace Hotel

Hotel Alpine Palace Saalbach-Hinterglemm

Hotel Alpine Palace Hotel Saalbach-Hinterglemm

Frequently asked questions

Does Hotel Alpine Palace have a pool?

Yes, this property has an indoor pool and 2 outdoor pools.

Is Hotel Alpine Palace pet-friendly?

Yes, Hotel Alpine Palace allows dogs (limit 1 total). There's a fee of EUR 35 per accommodation, per day. Service animals are exempt from fees.

How much is parking at Hotel Alpine Palace?

Valet parking is available for EUR 25 per day.

What time is check-in at Hotel Alpine Palace?

Check-in start time: 3 PM; Check-in end time: anytime. A fee applies for early check-in (subject to availability).

What time is check-out at Hotel Alpine Palace?

Check-out is at 11 AM. Late check-out is available for a fee.

Does Hotel Alpine Palace provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of EUR 500 per vehicle applies.

Where is Hotel Alpine Palace located?

Located in the mountains, this Saalbach-Hinterglemm hotel offers ski-in/ski-out access and is within a 5-minute walk of Saalbach-Hinterglemm Ski Resort, Reiterkogel Cable Car, and Pinzgauer Saalachtal. Bergfried Ski Lift and Unterschwarzach Ski Lift are also within 5 minutes.

Hotel Alpine Palace Reviews

9.0

Wonderful

9.4/10

Cleanliness

8.8/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

8.0/10

Eco-friendliness

4/10 Poor

Otto

Traveled with group

7 March 2020

Liked: Amenities

Disliked: Cleanliness, staff & service

The deluxe hotel room was not clean and the furniture worn out. After having dinner at the restaurant I got stomack infection. The spa was nice but the hot tub was out of order. Staff very unfriendly. Can not recommend.

Stayed 6 nights in Feb 2020

8/10 Good

Verified traveler

Traveled with family

31 July 2019

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Excellent hotel and nice views but there are no air conditioning in the hotel

Stayed 2 nights in Jul 2019

10/10 Excellent

David

24 February 2019

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Wonderful hotel

Great hotel and wonderful food. Our waiter Fabian was a star

Stayed 7 nights in Feb 2019

10/10 Excellent

Verified traveler

19 February 2018

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Alpine Palace stay February 2018

Beautiful hotel next door to one of the main ski lifts. Food was excellent and room was nice too. Would recommend.

Stayed 7 nights in Feb 2018

8/10 Good

SP, England

5 February 2018

Liked: Cleanliness, property conditions & facilities, room comfort

Disliked: Staff & service

5* facilities but 1* experience

Lovely hotel, well located in Hinterglemm. Staff not interested in providing any sort of customer service. The worst is the reception team who all seem extremely unhappy that customers are approaching them for information. We were provided with no information when we checked in and so expected information about meal times (we were half board) ski room location (we were on a skiing holiday), spa etc to be in the room. There was no information except a printed sales brochure from the website. The staff serving in the restaurant had to be prompted to provide their service. Even though they saw you coming in, they ignored you. The restaurant is huge, extremely noisy and you feel as though you are sitting in a work canteen. A singer performing at the hotel one evening during our stay described it as the most informal 5* he had ever worked in and praised the staff. He obviously hadn't stayed there. The staff at Woods bar are openly serving the wrong drinks to customers and then passing the drink to other members of staff for them to take into the back - we expected to drink them. Our room was superb, we had a junior suite and the views were stunning. This was the only thing that prevented us from checking out. This hotel has all the trappings of a 5* hotel but it is huge and so for those expecting a more personalised 5* experience this is not for you. It needs a serious change to the way it is managed and its customer service regime in our experience.

Stayed 5 nights in Jan 2018

10/10 Excellent

Verified traveler

7 January 2017

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great hotel.

Everything was great but WiFi could be a lot better. Definitely would recommend this hotel and would come back in the future.

10/10 Excellent

Abdul Aziz, Saalbach Hinterglem

25 September 2016

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

amazing stay

wonderful hotel with a nice surroundings and a lot of activities

10/10 Excellent

Abdul Aziz

23 September 2016

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Convenient and clean hotel

It was a very good experience to stay in this hotel and try the activities in the surrounding area, and we really enjoyed the romantic room

10/10 Excellent

yousef HD

20 September 2016

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Heaven on earth

Their is no word to describe the this place It is out of this world The nature is absolutely awesome The air is fresh Food,location,staff more than excellent

10/10 Excellent

John, Qatar

28 February 2016

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay Great Facility

Hotel was great! Even with our 130 am check in we enjoyed a much needed glass of champagne. Hotel is fantastic for families, couples, and those with pets. If you choose you can spend your entire stay busy with the many facility ammenties. With the Goat Stall just up the ski slope we can ski home shower change and hit the apres into the evening. The outdoor pool is great and the spa is wonderful. Breakfast is REALLY good and the staff including Michael and Dominic are really attentive.

10/10 Excellent

Johanna

3 September 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Das Hotel, das Restaurant und der Wellnessbereich sind top! Das Personal ist überaus freundlich, sehr gut geschult und flink! Lediglich einen Punktabzug gebe ich für die nicht vorhandene Klimaanlage im Zimmer. Im Winter sicherlich nicht störend, im Sommer bei den heißen Temperaturen in der Nacht, leider schon.

Stayed 2 nights in Aug 2024

10/10 Excellent

Liselotte

20 August 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Fantastisk

Skønt hotel med et meget højt serviceniveau og smilende, søde og hjælpsomme medarbejdere overalt. Fine store værelser, hvor man kun mangler aircondition. Fint pool- og saunaområde, både udendørs og indendørs. Dejligt med Joker Card, der giver fri adgang til alle lifter i området og meget mere. Super smukt område, der er velegnet til vandring og mountainbiking.

Stayed 7 nights in Aug 2024

8/10 Good

Verified traveler

Traveled with family

27 July 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Godt hotel med fin beliggenhed.

Fint hotel, god beliggenhed, fin morgenmad. God dobbeltseng, mindre god sofa seng. Fin rengøring, men havde glemt at tømme en skraldespand. Varm dag=varmt værelse. God plads.

Stayed 3 nights in Jul 2024

10/10 Excellent

Bjarke, Virum

Traveled with family

15 July 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

We stayed with our 3 children. Room, spa and restaurant was really good. Highly recommend this hotel. Also for mountainbikers who want to experience rhe bike area

Stayed 5 nights in Jul 2024

10/10 Excellent

Eva

9 February 2024

Liked: Cleanliness, staff & service, property conditions & facilities

Stayed 6 nights in Feb 2024

10/10 Excellent

Samet

22 August 2022

Stayed 1 night in Aug 2022

10/10 Excellent

Gerald

16 August 2022

Stayed 7 nights in Aug 2022

6/10 Okay

Verified traveler

Traveled with family

8 August 2021

Liked: Cleanliness

Disliked: Staff & service

Poor service.

Stayed 4 nights in Aug 2021

10/10 Excellent

Andreas

2 October 2020

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Schöner Kurzurlaub!

Ich bin beruflich viel in verschiedensten Hotels unterwegs. Aber dieser Aufenthalt war in jeder Hinsicht fantastisch! Kann ich nur bestens weiterempfehlen.

Stayed 3 nights in Sep 2020

6/10 Okay

Verified traveler

18 September 2020

Stayed 2 nights in Sep 2020

8/10 Good

Verified traveler

Traveled with group

28 July 2020

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 2 nights in Jul 2020

10/10 Excellent

Morten

Traveled with group

29 January 2020

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 4 nights in Jan 2020

8/10 Good

thorsten

6 January 2019

Liked: Cleanliness, property conditions & facilities, room comfort

Ein tolles hotel, mit schwachem service. es fehlen die kleinigkeiten, die man in einem so exclusiven hotel erwartet. das hotel befindet sich in privatbesitz, doch man weiß nicht, wer sie sind und erkundigen sich nicht. das hotel ist geschmackvoll eingerichtet und das essen ist sehr gut!

Stayed 7 nights in Dec 2018

8/10 Good

TAIICHIRO

19 August 2018

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 1 night in Aug 2018

10/10 Excellent

Sandra, Erlangen, Bayern

17 June 2018

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Traumhotel

Meine Cousine und ich haben unseren Wellness Urlaub sehr genossen! Wir waren rundum zufrieden, es war wirklich ein perfekter Aufenthalt

Stayed 3 nights in Jun 2018

Hotel Alpine Palace

Choose dates to view prices

Photo gallery for Hotel Alpine Palace

Reviews

Wonderful

Popular amenities

Room options

View all photos for Signature Studio, 1 Double Bed, Courtyard View

Signature Studio, 1 Double Bed, Courtyard View

Highlights

View all photos for Luxury Suite, 2 Bedrooms, Mountain View

Luxury Suite, 2 Bedrooms, Mountain View

Highlights

View all photos for Family Suite

Family Suite

Highlights

View all photos for Signature Studio, 1 Double Bed, Courtyard View

Signature Studio, 1 Double Bed, Courtyard View

Highlights

View all photos for Studio

Studio

Highlights

View all photos for Signature Studio, 1 Double Bed, Courtyard View (Schwarz/Weiss)

Signature Studio, 1 Double Bed, Courtyard View (Schwarz/Weiss)

Highlights

View all photos for Junior Suite, Balcony

Junior Suite, Balcony

Highlights

View all photos for Junior Suite (Deluxe)

Junior Suite (Deluxe)

Highlights

View all photos for Deluxe Double Room, Balcony

Deluxe Double Room, Balcony

Highlights

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eva,VILLAGE

About the neighborhood

What's nearby

Getting around

Restaurants

About this property

Hotel Alpine Palace

Languages

Property amenities

Internet

Parking and transportation

Food and drink

Restaurants on site

Things to do

Family friendly

Conveniences

Guest services

Business services

Outdoors

Spa

Accessibility

More

Room amenities

Bedroom

Bathroom

Entertainment

Food and drink

Outdoor space

More

Policies

Check-in

Check-out

Special check-in instructions

Renovations and closures

Access methods

Pets

Children and extra beds

Property payment types

Important information

Fees

Optional extras

You need to know

We should mention

National rating

Property is also known as