Find all hotels by Travel Charme Hotels in Russbach am Pass Gschuett

"I just wanted to take a moment to express my sincere appreciation for the incredible experience we had during our recent stay. Without a doubt, it was the best holiday we’ve ever had. From the moment we arrived, we were welcomed with warmth and genuine hospitality. The staff were attentive, friendly, and went above and beyond to make sure every detail was perfect. The stunning views, immaculate rooms, exceptional dining, truly exceeded our expectations. It’s rare to find a place that feels both luxurious and comfortable, but you’ve managed to create just that. We left feeling relaxed, refreshed, and already looking forward to our next visit. Thank you again for making our holiday so special. Please extend our gratitude to the entire team they made all the difference. Warm regards, Mark and Sarah"

"Great location and amenities. Friendly staff, clean and comfortable room and delicious food. Booked a room with lake view and it was perfect. "

"Nice area just around the lake with a wonderful view and environment, the staff is so friendly and helpful and the room was well equipped and prepared, the only point is limited items on the restaurant for breakfast and lunch "

"We ran out of toilet paper, called the number and they sent me to a storage where there was no toilet paper. I asked for a solution and was told that there is nothing to do. This is unacceptable. There are many solutions. I asked if they could open a vacant room for me to take toilet paper from there. They said no. Few days later I discovered that the toilet paper was in laundry room and they sent me to the wrong place. You must fix it. If you are a self service you must have a solution for toilet paper refill and know where guest can take it from. Another thing is that you never sent us the code for the garage. Good that we called in advance and asked ourselves. The person didn't know to say if the garage is connected to the hotel but at least gave us the code. Good thing we did it because you never sent it, and when we called on arrival since things didn't work for us initially, no one have answered the phone. Otherwise everything was great."

"Fantastic location, great privacy, incredible views. Much more relaxing than chasing the ferry or buses for day trips. Incredible and attentive personal service and great amenities. Would definitely stay here again."

"Nice place close to a small ski resort. Larger resort are also reachable, like Dachstein West within 17km Free parking "

"Nice facility, clean and modern. Parking was difficult when we got in late and all the spaces were take. Food was average quality. Dinner not great, breakfast was ok. "

"Arabella hotel is a unique hotel that impressed our family. Warm welcome from the reception as if you were greeted by your friends that respect you and want to look after you. We were offered as treat warm nuts in a paper bag that added on our Christmas mood upon arrival on Christmas Eve. The classic decoration and the old Austrian style was impressive but at the same time you could easily identify how well maintained this hotel is up to detail. The room was beautiful, spotless and big enough. We had breakfast pre booked and it had great selection of breakfast including freshly baked Austrian Christmas cookies. The Christmas dinner was up to Michelin star level! Super delicious. The staff were so friendly but also very professional and I can’t comment enough the person that cleaned our room as for two nights they even polished the bath and cleaned behind the bed and that explains how spotless the hotel was. Diana and Doti at the breakfast made us feel so warm on Christmas like we were with family! The swimming pool was warm enough and also very clean. The windows around the pool offer beautiful views! There was play area that our little one enjoyed as there is plenty of space and activities and games to keep kids busy. Our son was also offered a sledge to ride as it had quite a lot of snow when we visited. The location is a plus also. The only thing negative for us was that on Christmas Day we would expect a bit more festive atmosphere at the dinner. "

"Great place. "