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"The staff was so friendly, "

"Lovely cosy room just right for me and my dog for a night away. Comfy bed, lovely bathroom and I adored the little brown envelope of 2ps for the arcade what a beautiful gesture"

"Only negative is that there was no coffee available outside of the room after 9.45pm"

"Everything about this hotel is the best "

"Friendly & helpful staff,at last minute we had to ask for a different room which was sorted very quickly,the recommended places to eat taking advantage of the hotels 10 percent discount is a fab idea . "

"Hotel, restaurant, bar and rooms we absolutely spotless. Staff were really friendly and helpful. Mobility scooter friendly access was great. "

"Very good for the money "

"Nice clean family room, exactly as the pictures showed, perfectly functional room. Nice breakfast, served until 10 , which is nice if you’re a bit lazy in the morning! Great location, bang in the middle of town , 10 mins walk to the castle, and plenty of pubs and restaurants. The bar prices were quite steep (£7.35 a pint!!) but the cocktails were reasonably priced. There’s plenty of options in town. The jewel in the crown for this hotel is the pool area. It’s really wonderful, beautifully tiled, nice and big, we were there during half term and it wasn’t too busy. We really liked library aswell, very cosy with its big setees"

"Only stayed for the night; great spot nice views from the courtyard. Didn't use the restaurant or bar. But very pleased with breakfast; nice selection and hours. Impression is of a clean professionally kept space. "