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"Great hotel. Helpful pleasant staff explained the transport options and suggested places. Beautiful room, well lit and a great view of-the lake.comfortable bedding, modern bathroom. Wonderful breakfast. 200 m from the train station and funicular stop to downtown. "

"The location is perfect. The staff were super nice. And the breakfast was very good. "

"Incredibly helpful and friendly staff. The room was spacious and clean and the hotel is in nice walking distance to both the centre and the train station."

"Simple hotel but the only thing I didn’t like was no valet parking and the lots were not nearby"

"We were pleasantly surprised by this hotel and for us, it was a perfect stop to explore the area. If you are looking for full a service hotel, it's not for you but as we weren't, it's easy relaxed feel was just right. Complimetary tea/coffee/cake is in reception, you can have as many cups as possible and we enjoyed the croissants in the morning. A very nice lounge area with a pool table and a small shop to buy drinks, alcohol and other snacks is available. To eat there is a restaurant across the road and hotel residents get a discount, we enjoyed the choice there, self service style but lots to choose from. The staff were super helpful and friendly, nothing was too much trouble"

"Excellent experience "

"We enjoyed our stay at this hotel. The food was great. The staff are very helpful and friendly. We loved our room since it had a beautiful view of the city and lake. It had a kitchen with a full size fridge, but unfortunately pots, pans and utensils were not included. We highly recommend this hotel, and whenever we are in Lugano we will definitely stay here. Our kids enjoyed themselves as well. Thank you for a wonderful, and pleasant stay! Arrivederci. "

"What a beautiful place. Every Thing was great and The Restarant Downstairs is Crazy like a Cave. Hope to be back. "

"It was first class all the way"