2/10 Terrible
Carlos
Traveled with family
12 Jum. I, 2024
Disliked: Cleanliness, amenities, property conditions & facilities
Horrible property!
Stay away from it! We booked it for one night and didn't stay due to concerns for our safety and the lack of cleaning in the property.
When we arrived, used the intercom and an impatient person answered saying the key to our room was at the door (very strange). He opened the gates. Observation after entering the 1st gate: rat traps. We entered the 2nd gate and had no idea where we were as the place is poorly lit and there’s no signs. Took an old elevator and had to guess that the room is on the 2nd floor. Another gate to enter what is supposedly the "hotel". Side note here: what to do if one of those fobs/keys do not open one of those gates and you are in between them?
Once in the room, noticed the floor overused and sheets had stains and hair. The only thought was that we needed to get out of there. The room was very hot (although property info on Expedia says it has AC. Don’t know. Didn’t look for a button to turn it on). The property info also says the walls are soundproof. We heard dog barking and voices from other people somewhere.
Property owner/manager responds to those criticism blaming the person commenting. One traveler mentioned a similar experience, and owner/manager said, since the person didn’t stay in the hotel, the comments are not valid. Well, we didn’t stay, but saw what this place is. We saw the terrible condition. Even if it was free, this place is not worth it!
Finally, I am shocked that Expedia has such tourist trap on its site.