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Hotel Ciao

1.0 star property
Hotel connected to the convention center in Rome

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Photo gallery for Hotel Ciao

Superior Double or Twin Room | Down comforters, in-room safe, desk, laptop workspace
Exterior
Staircase
Hair dryer, soap, shampoo, toilet paper
Down comforters, in-room safe, desk, laptop workspace

Reviews

8.0 out of 10
Very good

Popular amenities

  • Room service
  • Pet friendly
  • Air conditioning
  • Housekeeping
  • Free WiFi
The current price is SAR 495
SAR 579 total
includes taxes & fees
8 Jun - 9 Jun

Room options

Available filters for rooms
Showing 10 of 10 rooms

View all photos for Classic Triple Room

Classic Triple Room | Down comforters, in-room safe, desk, laptop workspace

Classic Triple Room

Highlights

Air conditioning
Heating
Mini-fridge
TV
Down duvet
Private bathroom
Rainfall showerhead
Bidet
  • 23 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed OR 3 Twin Beds

View all photos for Classic Single Room

Classic Single Room | Down comforters, in-room safe, desk, laptop workspace

Classic Single Room

Highlights

Air conditioning
Heating
Mini-fridge
TV
Down duvet
Private bathroom
Rainfall showerhead
Hair dryer
  • 11 sq m
  • Sleeps 1
  • 1 Twin Bed

View all photos for Double Room, Shared Bathroom

Down comforters, in-room safe, desk, laptop workspace

Double Room, Shared Bathroom

Highlights

Air conditioning
Heating
Mini-fridge
TV
Down duvet
Bidet
Rainfall showerhead
Hair dryer
  • 20 sq m
  • Sleeps 3
  • 2 Twin Beds

View all photos for Classic Quadruple Room

Down comforters, in-room safe, desk, laptop workspace

Classic Quadruple Room

Highlights

Air conditioning
Heating
Mini-fridge
TV
Down duvet
Private bathroom
Rainfall showerhead
Bidet
  • Sleeps 4
  • 1 Double Bed and 2 Twin Beds

View all photos for Classic Double Room

Classic Double Room | Down comforters, in-room safe, desk, laptop workspace

Classic Double Room

Highlights

Air conditioning
Heating
Mini-fridge
TV
Down duvet
Private bathroom
Rainfall showerhead
Bidet
  • 17 sq m
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

View all photos for Superior Triple Room

Superior Triple Room | Down comforters, in-room safe, desk, laptop workspace

Superior Triple Room

Highlights

Air conditioning
Heating
Mini-fridge
TV
Down duvet
Private bathroom
Rainfall showerhead
Bidet
  • Sleeps 3
  • 1 Twin Bed and 1 Double Bed

View all photos for Superior Double or Twin Room

Superior Double or Twin Room | Down comforters, in-room safe, desk, laptop workspace

Superior Double or Twin Room

Highlights

Air conditioning
Heating
Mini-fridge
TV
Down duvet
Private bathroom
Rainfall showerhead
Bidet
  • Sleeps 2
  • 1 Double Bed

View all photos for Deluxe Single Room

Deluxe Single Room | Down comforters, in-room safe, desk, laptop workspace

Deluxe Single Room

Highlights

Air conditioning
Heating
Mini-fridge
TV
Down duvet
Private bathroom
Rainfall showerhead
Bidet
  • Sleeps 1
  • 1 Large Twin Bed

View all photos for Deluxe Triple Room

Deluxe Triple Room | Down comforters, in-room safe, desk, laptop workspace

Deluxe Triple Room

Highlights

Air conditioning
Heating
Mini-fridge
TV
Down duvet
Private bathroom
Rainfall showerhead
Bidet
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

View all photos for Deluxe Double Room

Deluxe Double Room | Down comforters, in-room safe, desk, laptop workspace

Deluxe Double Room

Highlights

Air conditioning
Heating
Mini-fridge
TV
Down duvet
Private bathroom
Rainfall showerhead
Bidet
  • Sleeps 2
  • 1 Double Bed

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About the neighborhood

Map
Via Marsala 96B, Rome, RM, 185

What's nearby

  • Colosseum - 4 min drive - 2.8 km
  • Spanish Steps - 5 min drive - 3.1 km
  • Piazza di Spagna - 5 min drive - 3.1 km
  • Trevi Fountain - 6 min drive - 3.7 km
  • Villa Borghese - 7 min drive - 5.0 km

Getting around

  • Termini Tram Stop - 6 min walk
  • Rome Termini Station - 7 min walk
  • Ciampino Airport (CIA) - 34 min drive

Restaurants

  • ‪Bar Trombetta - ‬2 min walk
  • ‪Antica Focacceria San Francesco - ‬4 min walk
  • ‪Hokkaido - ‬1 min walk
  • ‪Binario Zero Caffè - ‬2 min walk
  • ‪La Crostaceria - ‬3 min walk

About this property

Hotel Ciao

Hotel near Via Nazionale
Close to Via Veneto and Colosseum, Hotel Ciao has plenty to offer. Guests can connect to free in-room WiFi.
Other perks include:
  • Concierge services, multilingual staff, and an elevator
  • A front-desk safe, tour/ticket assistance, and luggage storage
  • Smoke-free premises
Room features
All guestrooms at Hotel Ciao feature thoughtful touches such as laptop-friendly workspaces and air conditioning, as well as amenities like free WiFi and desk chairs.
Extra amenities include:
  • Hair dryers and shampoo
  • TVs with satellite channels
  • Wardrobes/closets, mini fridges, and heating

Languages

English, Filipino, Italian, Romanian, Spanish

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Family friendly

  • Mini-fridge

Conveniences

  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 13 steps to reach entrance
  • Elevator (23 inch wide door)
  • Tile flooring in public areas
  • Well-lit path to entrance

More

  • 3 floors
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Down comforter

Bathroom

  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper

Entertainment

  • TV with satellite channels

Food and drink

  • Mini-fridge
  • Room service

More

  • Air conditioning
  • Desk
  • Desk chair
  • Heating
  • Laptop workspace
  • Safe

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 9:00 PM
Minimum check-in age: 18

Check-out

Check-out before 10:00 AM

Special check-in instructions

The front desk is open daily from 8:00 AM - 9:00 PM
Guests will receive an email 24 hours before arrival with check-in instructions; front desk staffed during limited hours
This property doesn't offer after-hours check-in
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation

Access methods

Front desk (limited hours)

Pets

Pets allowed for an extra charge of EUR 15 per pet, per day
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
1 total pets
Specific rooms only; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Children up to the age of 2 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 4.00 per person, per night, up to 10 nights. This tax does not apply to children under 10 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Pet fee: EUR 15 per pet, per day
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a first aid kit

We should mention

All guests, including children, must be present at check-in and show their government-issued photo ID card or passport
Cash transactions at this property cannot exceed EUR 5000, due to national regulations; for further details, please contact the property using information in the booking confirmation
Only registered guests are allowed in the guestrooms

National rating

This property has received its official star rating from the local rating authority.

Property is also known as

Ciao Hotel
Ciao Rome
Hotel Ciao
Hotel Ciao Rome
Hotel Ciao Rome
Hotel Ciao Hotel
Hotel Ciao Hotel Rome

Frequently asked questions

Is Hotel Ciao pet-friendly?

Yes, this hotel allows cats and dogs (limit 1 total). There's a fee of EUR 15 per pet, per day. Service animals are exempt from fees.

How much is parking at Hotel Ciao?

Hotel Ciao doesn't offer parking.

What time is check-in at Hotel Ciao?

Check-in start time: 2:00 PM; Check-in end time: 9:00 PM. After-hours check-in is not available.

What time is check-out at Hotel Ciao?

Check-out is at 10:00 AM.

Where is Hotel Ciao located?

Located in Rome City Centre, this hotel is within a 15-minute walk of Via Marsala and Via Nazionale. Roman Forum and Colosseum are also within 2 mi (3 km). Termini Tram Stop is 6 minutes by foot and Laziali Station is 8 minutes.

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Hotel Ciao Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 43 out of 122 reviews
Rating 8 - Good. 44 out of 122 reviews
Rating 6 - Okay. 23 out of 122 reviews
Rating 4 - Poor. 6 out of 122 reviews
Rating 2 - Terrible. 6 out of 122 reviews

8.4/10

Cleanliness

8.4/10

Staff & service

7.8/10

Amenities

7.6/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

8/10 Good

Kinouchi

Liked: Cleanliness, staff & service
Thanks
Stayed 2 nights in Mar 2025

10/10 Excellent

Glennie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was a good stay for what it was worth. I would stay again.
Stayed 2 nights in Jun 2024

10/10 Excellent

SHUMAINE

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay. Staff was very nice and helpful.
Stayed 4 nights in May 2024

8/10 Good

Mark

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great staff… clean rooms and great location….
Stayed 1 night in Oct 2023

10/10 Excellent

Stephen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff, very helpful. Enjoyed our stay.
Stayed 2 nights in May 2024

8/10 Good

Eloida

Liked: Cleanliness, staff & service, property conditions & facilities
Friendly staff. Near train station.
Stayed 5 nights in Oct 2024

10/10 Excellent

Maria Josefina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights and the staffs were friendly, spacious room and very clean. Very convenient to Roma Termini station for bus, metro and train transportation. I would stay again at this place.
Stayed 3 nights in Sep 2024

10/10 Excellent

Helena

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The personnel was friendly and helpful. The room was clean and comfortable. Good location.
Stayed 4 nights in Oct 2024

10/10 Excellent

gdo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good services, close to transportation
Stayed 2 nights in Sep 2024

10/10 Excellent

Gary

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We are a couple from US. Hotel Ciao was clean, sheets were crisp and white, room was large, staff was friendly and very helpful. Location was extremely convenient 1 block from train, metro and bus station. Nearby dining opportunities were plentiful, good and well priced. We will stay at Hotel Ciao again next time we go to Rome.
Stayed 5 nights in Nov 2024

10/10 Excellent

Hannaliza

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice room, very clean , staffs are great, very kind and helpful. Free coffee and water
Stayed 2 nights in Sep 2024

8/10 Good

benbelgacem

Liked: Cleanliness, staff & service
Good and clean rooms, nice position next to train & bus station. I recommend it for short stays
Stayed 3 nights in May 2024

10/10 Excellent

Ralph

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel Ciao was right in the heart of Rome. Everything is close by within walking distance from dining, shopping and also the main attractions.
Stayed 2 nights in Jun 2024

10/10 Excellent

Nadia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly receptionist, Ruby welcomed us with a lot of information of activities, provided a map and gave us all the directions to the main attractions. We’ve got a free upgrade into an annex building around the corner, very nice, spacious and clean room. Quiet space. Walkable distance to all main interest points. I recommend this place and I would love to come back! Well done! Thanks.
Stayed 5 nights in Jan 2025

10/10 Excellent

Oscar

Liked: Cleanliness, staff & service, room comfort
This hotel served me well. Rooms are small but fine for the price. The location did not feel as bad to me as others say. There are now more police and security there than homeless people. Still, visitors will spend most of the time away from the area and the buses and metro make the rest of Rome accessible. Service was friendly and the no problems.
Stayed 4 nights in Nov 2024

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great communication and easy check in
Stayed 1 night in Dec 2023

10/10 Excellent

Abigail

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 stay!

This hotel was amazing! Highly recommend! It has a good location next to Termini station, making getting to and from the airport easy as we did not need to lug our suitcases around Rome. Rooms come with a fridge and safe which are included in the brilliant booking. Air con was marvellous, especially coming in from walking around all day! The hotel staff were wonderful and so friendly, helped us with key information about Rome and gave us recommendations. Could not recommend it anymore.
Stayed 3 nights in Jul 2024

6/10 Okay

Eduardo Antonio

Liked: Staff & service, amenities
Disliked: Property conditions & facilities
It is a good optioon for a quick stay in Rome, but it is not luxury at all. Termini area is sketchy at night, so be careful. Nothing bad happened to me, but just be safe. Its price is unbeatble, tho
Stayed 2 nights in Jul 2024

8/10 Good

Kelly

Liked: Cleanliness, staff & service, property conditions & facilities
A good simple "base camp" for the traveler who just needs somewhere to rest and recuperate after a long day's exploring. It's clean, has good internet, and the location across from the central terminal could not be more convenient. Also, the staff was all very cordial and helpful. It's not fancy, but I liked it. recommended.
Stayed 6 nights in Apr 2023

10/10 Excellent

lim

Liked: Cleanliness, staff & service, property conditions & facilities
good
Stayed 2 nights in Mar 2024

10/10 Excellent

Cindy

Liked: Cleanliness, staff & service, property conditions & facilities
Our hotel Ciao experience was very good. We were greeted and welcomed in such a lovely manner! Our room was spacious and clean. As was our bathroom. It felt safe and was quiet for the duration of our stay. Being across from the Roma Termini was so helpful and the staff were incredibly helpful in helping us plan our day in Rome. Our vouchers for a traditional Italian breakfast were very much appreciated and the dinner recommendations and reservations were excellent! The property may only be one star - but the staff are five stars for sure!!! Would definitely recommend for the budget conscious traveler.
Stayed 2 nights in Apr 2024

10/10 Excellent

Ralph

Liked: Cleanliness, staff & service, property conditions & facilities
We were in Rome really in transit to other places in Italy, looking for a place convenient to the railroad, not really for the highlights of Rome. This place is incredibly convenient to the Termini, literally across the street. What we hadn;t fully appreciate was how easily from this spot we could get to anywhere in Rome. The taxi stand is right there, as is the Hop on/off bus, the regular bus, and the Metro. We knew this was not a destination place for food, but the desk at Ciao told us about a great Roman style restaurant in the are very popular with the locals. La Familia was so good and authentic we ate there twice (only Americans in the place, all locals otherwise) . What can I say - the staff were great, warm and friendly. Nothing fancy, but a good clean room, relatively quiet considering the location, and way better than we were expecting. We'll stay here again. Not for everyone, no restaurant, gym, pool etc. but perfect for our needs.
Stayed 2 nights in Oct 2024

8/10 Good

Andrew

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hosts were very friendly and the housekeeping is excellent. The beds were comfortable and the location is convenient. It is not the fault of the place that the Italian government is so inept they can't manage trash and homelessness near the train station. The area is FILTHY, garbage and human waste all over the streets. There are homeless people screaming outside the building almost all day and all night long.

10/10 Excellent

Javier

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Me sorprendió mucho la calidad de habitaciones muy limpias, los empleados son muy amables, la ubicación muy buena y hay muchos lugares donde comer, voy a volver.
Stayed 2 nights in Feb 2025

10/10 Excellent

Philip

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2025