6/10 Okay
Arlene
Traveled with family
21 November 2024
We stayed at three four-star hotels during our trip. Although this one meets the definition of a four star in Rome, it did not live up to our expectations based on the other places. The staff did their jobs in a blasé manner. The room was tiny and very warm. We turned the temp down, to no avail. We ended up opening the window out to a busy street, with a ton of noise. The shower water pressure and temperature varied throughout our visit. The hallways were filthy. We were warned to not touch the sides when using the elevator, a very tiny one which made not touching the sides with luggage near impossible, or the elevator would stop or break. I did not complain to staff. It didn’t seem worth the trouble. The location worked really well as we were headed to the Vatican.
Arlene
Stayed 2 nights in Nov 2024