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Aurora Garden Hotel

3.0 star property
Family-friendly Rome hotel in San Basilio with free breakfast

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Aurora Garden Hotel

Property entrance
Reception
Snack bar
Lobby lounge
Minibar, in-room safe, desk, cribs/infant beds

Reviews

7.4 out of 10

Good

Popular amenities

  • Gym
    Gym
  • Bar
    Bar
  • Parking available
    Parking available
  • Breakfast included
    Breakfast included
  • Laundry
    Laundry
  • Pet friendly
    Pet friendly

Room options

Available filters for rooms
Showing 4 of 4 rooms

View all photos for Triple Room

Minibar, in-room safe, desk, cribs/infant beds

Triple Room

Highlights

Balcony
Air conditioning
Heating
LCD TV
Hair dryer
Bidet
Eco-friendly toiletries
Private bathroom
  • 20 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

View all photos for Single Room

Minibar, in-room safe, desk, cribs/infant beds

Single Room

Highlights

Balcony
Air conditioning
Heating
LCD TV
Hair dryer
Bidet
Eco-friendly toiletries
Private bathroom
  • 12 sq m
  • Sleeps 1
  • 1 Twin Bed

View all photos for Quadruple Room

Minibar, in-room safe, desk, cribs/infant beds

Quadruple Room

Highlights

Balcony
Air conditioning
Heating
LCD TV
Hair dryer
Bidet
Eco-friendly toiletries
Private bathroom
  • 22 sq m
  • Sleeps 4
  • 1 Double Bed and 2 Twin Beds

View all photos for Standard Double or Twin Room

Minibar, in-room safe, desk, cribs/infant beds

Standard Double or Twin Room

Highlights

Balcony
Air conditioning
Heating
LCD TV
Hair dryer
Bidet
Eco-friendly toiletries
Private bathroom
  • 16 sq m
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

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About the neighborhood

Map
Via Emanuele Ciaceri, 12, Rome, RM, 156

What's nearby

  • Via Nomentana - 2 min walk - 0.2 km
  • Jehovah's Witnesses Kingdom Hall - 4 min drive - 2.9 km
  • Piazza Bologna - 9 min drive - 6.7 km
  • Port of Rome Mall - 11 min drive - 6.8 km
  • Colosseum - 14 min drive - 10.4 km

Getting around

  • Rebibbia Station - 5 min drive
  • Rome Nomentana Station - 6 min drive
  • Ciampino Airport (CIA) - 26 min drive

Restaurants

  • ‪Caffè del Parco - ‬4 min walk
  • ‪Pasticceria Dama - ‬9 min walk
  • ‪Podere Rosa - ‬12 min walk
  • ‪Dani Bar - ‬13 min walk
  • ‪Relax SRL - ‬9 min walk

About this property

Aurora Garden Hotel

Family-friendly hotel located in San Basilio
Take advantage of a free breakfast buffet, a rooftop terrace, and a coffee shop/cafe at Aurora Garden Hotel. Free in-room WiFi is available to all guests, along with a garden and a playground.
You'll also enjoy perks such as:
  • Limo/town car service, bike rentals, and self parking (surcharge)
  • An electric car charging station, express check-out, and express check-in
  • A porter/bellhop, 1 meeting room, and an elevator
Room features
All guestrooms at Aurora Garden Hotel include thoughtful touches such as air conditioning, as well as amenities like free WiFi and safes.
Other amenities include:
  • Childcare services and cribs/infant beds
  • LED light bulbs and eco-friendly cleaning products
  • Bathrooms with eco-friendly toiletries and bidets
  • 22-inch LCD TVs with digital channels
  • Balconies, heating, and daily housekeeping

Languages

English, Italian

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (surcharge)
  • Electric car charging station on site
  • 24-hour roundtrip airport shuttle (surcharge)
  • Airport shuttle on request
  • Free area shuttle up to 5 km
  • Roundtrip train station shuttle (surcharge)
  • Ferry terminal shuttle (surcharge)
  • Limo/town car service

Food and drink

  • Free buffet breakfast available daily 7:30 AM–10 AM
  • 1 restaurant and 1 coffee shop/cafe
  • 1 bar
  • Room service available

Things to do

  • Bicycle rentals
  • Fitness center
  • Playground

Family friendly

  • Cribs/infant beds (surcharge)
  • Free area shuttle
  • In-room child care (surcharge)
  • Laundry facilities
  • Playground
  • Snack bar/deli

Conveniences

  • Elevator
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Change of bedsheets (on request)
  • Change of towels (on request)
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Tour/ticket assistance

Business services

  • Business center
  • Meeting room

Outdoors

  • Garden
  • Rooftop terrace
  • Vegetable garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)

More

  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Local artist showcase
  • Locally-owned & organized tours & activities
  • No plastic soda bottles
  • No plastic water bottles
  • Reusable cups only
  • Smoke-free property
  • TV in lobby
  • Vegan dining options
  • Vegetarian dining options

Room amenities

Bedroom

  • Air conditioning
  • Cribs/infant beds (surcharge)
  • Heating

Bathroom

  • Bathtub or shower
  • Bidet
  • Eco-friendly toiletries
  • Hair dryer
  • Private bathroom
  • Towels

Entertainment

  • 22-inch LCD TV
  • Digital channels

Food and drink

  • Minibar

Outdoor space

  • Balcony

More

  • Desk
  • Eco-friendly cleaning products provided
  • LED light bulbs
  • Safe
  • Water-efficient showers only

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: 1:30 AM
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Express check-out available

Special check-in instructions

This property offers transfers from the ferry terminal, airport, and train station (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets stay free
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
Up to 22 lbs per pet
Specific rooms only; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 6.00 per person, per night, up to 10 nights. This tax does not apply to children under 10 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Airport shuttle fee: EUR 36 per person (roundtrip)
  • Pet deposit: EUR 10 per night
  • Service animals are exempt from fees
  • Cribs (infant beds) are available for an additional fee

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property uses a grey water recycling system
Safety features at this property include a fire extinguisher, a security system, and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

All guests, including children, must be present at check-in and show their government-issued photo ID card or passport
Cash transactions at this property cannot exceed EUR 5000, due to national regulations; for further details, please contact the property using information in the booking confirmation
Only registered guests are allowed in the guestrooms

National rating

This property has received its official star rating from the local rating authority.

Property is also known as

Aurora Garden Hotel
Aurora Garden Hotel Rome
Aurora Garden Rome
Hotel Aurora Garden
Aurora Garden
Aurora Garden Hotel Rome
Aurora Garden Hotel Hotel
Aurora Garden Hotel Hotel Rome

Frequently asked questions

Is Aurora Garden Hotel pet-friendly?

Yes, Aurora Garden Hotel allows cats and dogs with a maximum weight of up to 22 lbs per pet. There's a deposit of EUR 10 per night. Service animals are exempt from fees.

How much is parking at Aurora Garden Hotel?

Self parking is available for a fee.

What time is check-in at Aurora Garden Hotel?

Check-in start time: 2 PM; Check-in end time: 1:30 AM.

What time is check-out at Aurora Garden Hotel?

Check-out is at 11 AM.

Does Aurora Garden Hotel provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of EUR 36 per person applies.

Where is Aurora Garden Hotel located?

This family-friendly Rome hotel is located in San Basilio, within 1 mi (2 km) of Via Nomentana and Jehovah's Witnesses Kingdom Hall. UniCamillus - Saint Camillus International University of Health Sciences is 2.6 mi (4.2 km) away.

Aurora Garden Hotel Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 42 out of 221 reviews" "
Rating 8 - Good. 96 out of 221 reviews" "
Rating 6 - Okay. 49 out of 221 reviews" "
Rating 4 - Poor. 27 out of 221 reviews" "
Rating 2 - Terrible. 7 out of 221 reviews" "

7.8/10

Cleanliness

8.2/10

Staff & service

7.0/10

Amenities

7.6/10

Property conditions & facilities

Reviews

4/10 Poor

Verified traveler

Liked: Cleanliness, staff & service
Disliked: Amenities
OK. Where do I even begin!! Customer service was great. Room was clean and tidy. That is all the positives. Now for the real stuff. Upon arrival I went to my room and it was hot. I asked them to turn on the AC. They said they could not because it was against the law??? What?? They are not allowed to use AC in the Winter. They told me to open my windows. I did that and the cigarette smoke wafted in my room. I am allergic to it. Plus the street noise was bad. Bad suggestion. Next. My fridge was not working. They said they would fix it the next day. Next. The TV was all in Italian. Come on folks. Most people speak English and you can not even offer one channel!! in English.Next. Shower was very small. To wash my legs I had to stick my head out of the shower stall. Shower curtain barely covered the opening. No place to rest my soap or shampoo. Elevator was next to my room. Very noisy. Breakfast was really bad. Hard boiled eggs, stale pastries, yogurt, tepid juice and milk. Cold cereal. Processed cheese in cellophane wrap.Three days before I left the stoll water kept running. I asked then to fix which they said they would but did not know when??? I said I can not sleep with the water running continuosly. They gave me another room. Wow!! This is the room that looked like the picture online. Why was I not given this room,Buyer beware. The pictures are deceiving. I am sure I am leaving something out but this is enough to neverwant me to come back. The owner spends $$ on the outside
Stayed 14 nights in Feb 2020

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
48 hours in Rome
We enjoyed our stay @ this hotel with a 24 hour desk clerk, who was there to answer questions and assist. Having an elevator was a plus too. The self serve breakfast was nice to have also.
Stayed 2 nights in Sep 2019

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is clean, the area is nice, but its location is a little far from the city -and the airport-.
Stayed 3 nights in Aug 2019

2/10 Terrible

Thor

Traveled with group, Business traveler, Traveled with family
Liked: Property conditions & facilities, room comfort
Disliked: Staff & service
Stayed 1 night in May 2019

2/10 Terrible

Lloyd

Disliked: Staff & service, property conditions & facilities, room comfort
Aurora Garden
This is the worst hotel I have stayed at. When we got to Rome we found that the hotel was a very long way out of town, about 30 minutes by bus just to get to the edge of the metro network. Roughly an hour to get in via bus (through some very dodgey areas) and train. On our first night we got told the bar didn't sell Italian beer. They also only had one bottle of red wine and that was never re stocked. The bathroom sink had no mechanism to plug it and other guests told us theirs was the same. The TV only worked intermittently. The breakfast which was provided had some nice cakes and things but the cheese was just plastic wrapped slices with no flavour. I don't know how they have 3 stars. I would never recommend this place to anyone.
Stayed 1 night in Oct 2018

8/10 Good

Jackie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Offers parking
Convenient if traveling with a car. Can park and take bus/train to sights in Rome. Staff was helpful. Very reasonably priced. Area is very congested at peak commuter times. Some issues with limited parking but worked out. Clean and decent and safe.
Stayed 2 nights in Oct 2018

10/10 Excellent

Melanie Reeves

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice room. Comfortable. Great staff.
Stayed 1 night in Oct 2017

10/10 Excellent

Rachel, United Kingdom

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely hotel on the outskirts of Rome
Fantastic helpful staff! Room was very comfortable and clean. Quite a distance from the centre however transport is fantastic and we wanted this area due to family close by. Would definitely recommend!!

4/10 Poor

Verified traveler

Disliked: Cleanliness, property conditions & facilities, room comfort
Avoid this place
Do not judge this hotel by pictures, or the way the building looks like from outside. Room was dirty. Carpets were not vacuumed. Black mold in the ceiling in the room and bathroom. Bathroom was caked with mold. Bathtub was not cleaned in a while and had dirt built up. Front desk person told us we could park in their parking lot, but withheld information that they charged for parking. Location is not close to anything. Unless you have a car, you should not stay here if you are planning to see any of the tourist sights.

6/10 Okay

Chris/Bill, London, Canada

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everything was very good except for the breakfast. It had watered down juice, very few cereal offerings and only hard boiled eggs. Plus a few pastries and toast.

8/10 Good

Cath, West Sussex

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Hotel for a couple to do sightseeing in Rome
We booked into the Aurora Garden Hotel having looked at previous reviews. We arrived at the hotel about 8.00 pm and was greeted by very friendly staff. We booked the hotel away from the centre of Rome as we were travelling as a couple and were happy to travel as the centre of Rome is only 8km away. The room was very small but functional but the only draw back would be that they do not provide any tea or coffee facilities in the room only a minibar. We walked to the centre of Rome via the Via Nomentana which took us ages but was really enjoyable as on the way we saw a lot of the surrounding areas and how the Italians lived and stopped off in a few cafes along the way. We did however use the metro but at first it was very confused and once we did eventually master it it was very easy. We would definitely go back there as it was good value for money and although 8km away from the centre of Rome it did not bother us. It would not be a good idea to take kids though.

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This is a nice hotel, better than I expected after reading other reviews. Friendly & very helpful staff. A little far from the centre but the transport system is very easy to use. Overall a plesant stay.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable and quaint
Quite cozy, clean and comfortable. The concierge was very helpful.

10/10 Excellent

Alyssa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Helpful and friendly staff, nice and quiet hotel
We really enjoyed this hotel. The staff told us about many neat places to visit that we would not have normally known about. This hotel wasn't as close to downtown but it was close to the subway which was easy and efficient to get downtown.

4/10 Poor

David, Newcastle Upon Tyne, Tyne and Wear, UK

Disliked: Room comfort
Aurora Garden Hotel
The hotel was rather out of the way of other tourist locations, and the taxi that the hotel concierge kindly booked for us was ludicrously expensive compared to taxis we got from in town back to the hotel (many of the in-town taxi drivers hadn't even heard of the hotel!). All staff were friendly and, despite a slight language barrier, were always helpful. All functions and resources of the hotel were basic and limited; the breakfast 'buffet' (included in the package) was poor quality and unimaginative, and the room service menu was nearly bare. That being said, we were only really using the hotel as a place to stay as we explored the city throughout the day, and so it is more a place that I would recommend to sightseers, and not to families expecting plenty of entertainment from the hotel. Decent and acceptable all round, no major complaints.

4/10 Poor

Divya

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Average hotel
The hotel was ok, we just needed a place to crash for one night. about 1 hour away by public transport to central Rome. We would probably look for a hotel near the metro station the next time, we wasted a lot of time in the traffic. Good parking facilities. Receptionist kept trying to sell us one of their tours the whole time! I would not go back there.

8/10 Good

Verified traveler

Liked: Staff & service, room comfort
The staff was WONDERFUL. Very informative and friendly. We stayed at alot of hotels during our vacation and I must say the staff here was by far the best.

6/10 Okay

Verified traveler

10/10 Excellent

Dan, Los Angeles, CA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We've spent six nights at the hotel and find it an unexpected gem. Read and decide for yourself. Convenience: The hotel is located in the San Cleto area of Rome, Northeast of the center of the city. It may be hard to locate it on a map, but it is surprisingly easy to reach by subway and bus: From Downtown Rom: You take linea [Line] B -- the Blue Line, toward Rebibia which is the final stop, but get off one stop before at Ponte Mammolo because it is a bus station with lots of buses coming and going. At the bus station take bus 343 or 344 to Casale San Basilio and Nicolai. From there it's 5-7 minutes on foot to the hotel.. Buses run until very very late at night as does the subway. There are at least two restaurants within a short walking distance from the hotel, both serve good food and are open late and there are several stores/delis (including a bakery) within minutes of the hotel. Breakfast: Aurora Gardens is a bed & breakfast hotel and breakfast is served conveniently from 7:00 to 10:00 A.M. It consists of toast (white or rye), fruit salad a variety of meats and cheeses, an assortment of bakery goods, juice, and hard-boiled eggs. The coffee is excellent and you can have as many cups of Americano, cappuccino, cafe latte etc. It's a wonderful breakfast. Room & Bathroom: The room is comfortably spacious, has dark blinds for people who come to Rome to sleep late (I don't understand that). The bed was wide and very good (I know, I suffer from a bad back on occasion), the lights were all over the place, the water in the bath was hot (or very hot if you prefer to turn it up), and the hotel supplied large fluffy towels plus a mat. The sink was large and did not require the use of contortions. New and clean towels and a mat appeared daily on the rack. The room has a fairly big closet with hangers as well as a desk and a mini fridge stocked with drinks (but YOU pay dearly for them) .This was convenient enough to store some cheese/meats when we didn't feel like going out at night. There are no drawers or shelf space for clothes, however—only for hanging. Staff:: Perhaps the most important element at the Aurora Gardens -- certainly for people who do not speak Italian – are staff members at their hotel. Every one of the courteous and extremely helpful front desk managers spoke English well. Alex (who speaks 4-5 languages including Thai, German, and, of course, English) is a delightful person and a welcome help in every way. Daniele and the late-night manager (whose name we regrettably forgot) are equally pleasant and helpful. They helped us find places, book reservations at a museum and recommended restaurants, bus routes etc. If you are looking for a great hotel at a decent price look no further! DARCY'S OWNERS, Los Angeles CA

6/10 Okay

Verified traveler

This hotel is cheap, clean, comfortable and friendly
We did not mind travelling 30 min to the city centre by bus.Public transport is very cheap in Rome and for 4 euros you can have unlimited travel per day so this hotel was just fine.Everything was reasonable.It was clean,comfortable and breakfast was fine.You basically get what you pay for .Internet wasn't free and we rented a car to get us there and back to the Airport so it was quite convenient.

10/10 Excellent

Lazarescu Simion, Craiova ROMANIA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best value for money

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good hotel in general.
Friendly stuff, clean room, the restorant"Crasy cow" is near by, 5 minutes walk....in general, good transpotration, about 30 minutes by bus. The stuff will explain how to get to the Historical part of the city by bus. It is 3star hotel and it perfectelly reflects the title of the hotel. If you need good breakfast, clean bed, silence, and few days in Roma, I would recommend this hotel. Just be aware, it is not 5star hotel, it is modest, but friendly and clean that serves the purpose of your stay in marvelous Roma!

10/10 Excellent

Tony, Scarborough, United Kingdom

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A Lovely Aurora
Aurora Gardens Hotel was located within a bus (343 - 344) and tube (Rebbibia to Termini) ride of Central Rome. The tube would actually take you to the Colosseum station if you stopped on but connections were often easy and there was no more waiting than 9 minutes.The bus's were frequent and went through the heart of Italian life. The tube and bus's were often full and it was a case of 'Everyone for themselves' to get on. There are no orderly cue's in Italy. It didn't all look like an Italy you may imagine but being away from the major 'Tourist' hotels gave you a better idea of life in 'Italy'. The locals were never un-friendly and never caused any reason to be concerned - Italians do tend to stare at you - but they do this to all and it can feel a little uncomfortable until you relise they meaning nothing by it. The Hotel reception area were very helpful in matters that you would approach them with. (Although they didn't tell us there was a transport strike on one of our days! oops). The reception areas were covered by people whom spoke English which was very refreshing as most Italians in Rome have not learnt the English. As one receptionist told me "Why would we know English, we are Italian?". (English is multi-national language, Rome lives on Tourism). The people at the hotel were very friendly and approachable, as were the other staff. Breakfast was self service and there was plenty until greedy other guests got there. Would I stay at this hotel again? Deffo. Yes I Would.

4/10 Poor

Verified traveler

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort

8/10 Good

Andy, Timisoara, RO

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent hotel and services, terrible location
Getting there the first time was a problem because not only must one take one of the city's metro lines to the terminal station, but from there one must also take a bus that goes deeper in the neighbourhood to a closer location to the hotel (this was the problem, not knowing when to get off the bus, but got lucky with a local who was going the same way). Once there, we found a beautiful little hotel with splendid gardens around it, just situated among a whole lot of living buildings (blocks of flats, other houses). Hotel services were excellent, cleaning performed every day, staff very friendly, really, hands down the most charming little hotel we've stayed at. But tourists be warned about the location, especially if you don't bring your own car or rent one, it takes about an hour from city center to the hotel by means of public transportation.