8/10 Good
Richard
Traveled with partner
11 January 2025
Liked: Cleanliness, amenities, property conditions & facilities
We arrived in the afternoon to a cold apartment. After making dinner and wondering when heat might go on, we contacted agency by email. We assured them we had not touched thermostat as very strictly directed, but when might we expect heat to go on? We should not have to wear coats in the apt. After 24 hrs, heat went on after a visit from agency, apparently someone forgot to set thermostat to ‘on’ for our 6 day stay. We were told Rome has strict rules around thermostats and how many hours heat can be on and at what temp thermostat can be set but we were cold most of our stay in late afternoons until heat was allowed to come on at 6 pm. Thankfully there are pocket doors so we could close off the back of the apt to the living room which was always too cold to use. We come from snow country in USA so we are used to cold weather and set 66 degrees as max on our thermostat at home. Other than the undesirable apt temp, the apt is very nice, a usable kitchen, comfy beds minus lumpy pillows and the neighborhood is lovely. Unlike other reviewers, we made all the contacts via email solely on apartment temps and saw no one. There was no info on local grocery in the apt info but we found a local store a couple blocks away that was terrific.
Richard
Stayed 6 nights in Dec 2024