See all properties
Save

Sandals Emerald Bay - ALL INCLUSIVE Couples Only

4.5 star property
Experience blissful relaxation with rejuvenating spa treatments. Dive into ocean activities like windsurfing or enjoy fine dining by the turquoise sea.

Choose dates to view prices

your current months are February, 2025 and March, 2025.
February 2025
March 2025

Photo gallery for Sandals Emerald Bay - ALL INCLUSIVE Couples Only

Aerial view
Lobby
On the beach, white sand, beach cabanas, sun loungers
6 bars/lounges
On the beach, white sand, beach cabanas, sun loungers

Reviews

8.2 out of 10
Very good

Popular amenities

  • Room service
  • Free airport shuttle
  • Bar
  • Hot Tub
  • All inclusive
  • Housekeeping

Room options

Available filters for rooms
Showing 15 of 15 rooms

View all photos for Luxury Suite, 1 Bedroom, Partial Ocean View (Beach House One Bedroom Butler Suite)

Minibar, in-room safe, blackout drapes, iron/ironing board

Luxury Suite, 1 Bedroom, Partial Ocean View (Beach House One Bedroom Butler Suite)

Highlights

Balcony or patio
Air conditioning
Connecting rooms available
LED TV
Separate bedroom
Blackout drapes/curtains
Hair dryer
Private bathroom
  • 51 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Luxury Suite, 1 Bedroom, Ocean View (Beach House One Bedroom Butler Suite)

Minibar, in-room safe, blackout drapes, iron/ironing board

Luxury Suite, 1 Bedroom, Ocean View (Beach House One Bedroom Butler Suite)

Highlights

Balcony or patio
Air conditioning
Connecting rooms available
LED TV
Separate bedroom
Blackout drapes/curtains
Hair dryer
Private bathroom
  • 51 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Honeymoon Villa, 1 Bedroom, Ocean View (Beachfront Walkout Butler Villa Suite)

Honeymoon Villa, 1 Bedroom, Ocean View (Beachfront Walkout Butler Villa Suite) | Minibar, in-room safe, blackout drapes, iron/ironing board

Honeymoon Villa, 1 Bedroom, Ocean View (Beachfront Walkout Butler Villa Suite)

Highlights

Balcony or patio
Air conditioning
Connecting rooms available
LED TV
Separate bedroom
Blackout drapes/curtains
Hair dryer
Private bathroom
  • 50 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Honeymoon Villa, 1 Bedroom, Ocean View (Prime Minister Beachfront Walkout)

Honeymoon Villa, 1 Bedroom, Ocean View (Prime Minister Beachfront Walkout) | Minibar, in-room safe, blackout drapes, iron/ironing board

Honeymoon Villa, 1 Bedroom, Ocean View (Prime Minister Beachfront Walkout)

Highlights

Balcony or patio
Air conditioning
Connecting rooms available
LED TV
Separate bedroom
Blackout drapes/curtains
Hair dryer
Private bathroom
  • 51 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Luxury Room, 1 Bedroom, Ocean View (Beach House Grande Luxe Walkout)

Minibar, in-room safe, blackout drapes, iron/ironing board

Luxury Room, 1 Bedroom, Ocean View (Beach House Grande Luxe Walkout)

Highlights

Balcony or patio
Air conditioning
Connecting rooms available
LED TV
Separate bedroom
Blackout drapes/curtains
Hair dryer
Private bathroom
  • 39 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Club Suite, 1 Bedroom, Ocean View (Beach House Walkout Club Level)

Minibar, in-room safe, blackout drapes, iron/ironing board

Club Suite, 1 Bedroom, Ocean View (Beach House Walkout Club Level)

Highlights

Balcony or patio
Air conditioning
Connecting rooms available
LED TV
Separate bedroom
Blackout drapes/curtains
Hair dryer
Private bathroom
  • 39 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Comfort Suite, 1 Bedroom, Ocean View (Beach House Walkout Butler Suite)

Minibar, in-room safe, blackout drapes, iron/ironing board

Comfort Suite, 1 Bedroom, Ocean View (Beach House Walkout Butler Suite)

Highlights

Balcony or patio
Air conditioning
Connecting rooms available
LED TV
Separate bedroom
Blackout drapes/curtains
Hair dryer
Private bathroom
  • 51 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Club Suite, 1 Bedroom, Garden View (Beach House Club Level Junior Suite)

Minibar, in-room safe, blackout drapes, iron/ironing board

Club Suite, 1 Bedroom, Garden View (Beach House Club Level Junior Suite)

Highlights

Balcony or patio
Air conditioning
Connecting rooms available
LED TV
Separate bedroom
Blackout drapes/curtains
Hair dryer
Private bathroom
  • 39 sq m
  • Beach view
  • Sleeps 2
  • 1 King Bed

View all photos for Luxury Room, 1 Bedroom, Garden View (Beach House Luxury Club Level Room)

Minibar, in-room safe, blackout drapes, iron/ironing board

Luxury Room, 1 Bedroom, Garden View (Beach House Luxury Club Level Room)

Highlights

Balcony or patio
Air conditioning
Connecting rooms available
LED TV
Separate bedroom
Blackout drapes/curtains
Hair dryer
Private bathroom
  • 39 sq m
  • Beach view
  • Sleeps 2
  • 1 King Bed

View all photos for Club Suite, 1 Bedroom, Ocean View (Beach House Oceanview Club Level)

Club Suite, 1 Bedroom, Ocean View (Beach House Oceanview Club Level) | Minibar, in-room safe, blackout drapes, iron/ironing board

Club Suite, 1 Bedroom, Ocean View (Beach House Oceanview Club Level)

Highlights

Balcony or patio
Air conditioning
Connecting rooms available
LED TV
Separate bedroom
Blackout drapes/curtains
Hair dryer
Private bathroom
  • 39 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Honeymoon Villa, 1 Bedroom, Ocean View (Beachfront HM Butler Villa Suite)

Honeymoon Villa, 1 Bedroom, Ocean View (Beachfront HM Butler Villa Suite) | Minibar, in-room safe, blackout drapes, iron/ironing board

Honeymoon Villa, 1 Bedroom, Ocean View (Beachfront HM Butler Villa Suite)

Highlights

Balcony or patio
Air conditioning
Connecting rooms available
LED TV
Separate bedroom
Blackout drapes/curtains
Hair dryer
Private bathroom
  • 51 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Villa, 1 Bedroom, Ocean View (Beachfront Butler Junior Villa Suite)

Junior Villa, 1 Bedroom, Ocean View (Beachfront Butler Junior Villa Suite) | Minibar, in-room safe, blackout drapes, iron/ironing board

Junior Villa, 1 Bedroom, Ocean View (Beachfront Butler Junior Villa Suite)

Highlights

Balcony or patio
Air conditioning
Connecting rooms available
LED TV
Separate bedroom
Blackout drapes/curtains
Hair dryer
Private bathroom
  • 40 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Luxury Room, 1 Bedroom, Garden View (Beach House Grande Luxe Walkout)

Minibar, in-room safe, blackout drapes, iron/ironing board

Luxury Room, 1 Bedroom, Garden View (Beach House Grande Luxe Walkout)

Highlights

Balcony or patio
Air conditioning
Connecting rooms available
LED TV
Separate bedroom
Blackout drapes/curtains
Hair dryer
Private bathroom
  • 39 sq m
  • Beach view
  • Sleeps 2
  • 1 King Bed

View all photos for Luxury Room, 1 Bedroom, Ocean View (Beach House Grande Luxe)

Minibar, in-room safe, blackout drapes, iron/ironing board

Luxury Room, 1 Bedroom, Ocean View (Beach House Grande Luxe)

Highlights

Balcony or patio
Air conditioning
Connecting rooms available
LED TV
Separate bedroom
Blackout drapes/curtains
Hair dryer
Private bathroom
  • 39 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Villa, 1 Bedroom, Ocean View (Beachfront Walkout Butler)

Junior Villa, 1 Bedroom, Ocean View (Beachfront Walkout Butler) | Minibar, in-room safe, blackout drapes, iron/ironing board

Junior Villa, 1 Bedroom, Ocean View (Beachfront Walkout Butler)

Highlights

Balcony or patio
Air conditioning
Connecting rooms available
LED TV
Separate bedroom
Blackout drapes/curtains
Hair dryer
Private bathroom
  • 40 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

Similar properties

Exterior

Grand Isle Resort & Residences

Pool
Hot Tub
Spa
Parking included
9.2 out of 10, Wonderful, (349)
Grand Isle Resort & Residences

About the neighborhood

Map
EMERALD BAY, QUEENS HIGHWAY, Rokers Point, ASD

What's nearby

  • Sandals Emerald Reef Golf Club - 1 min walk
  • Emerald Bay Beach - 10 min walk
  • Three Sisters Beach - 9 min drive
  • Pig Beach - 15 min drive
  • Coco Plum Beach - 20 min drive

Getting around

  • Exuma Intl. Airport (GGT) - 11 min drive

Restaurants

  • ‪Shoreline Restaurant and Bar - ‬12 min drive
  • ‪Kermit Lounge - ‬11 min drive
  • ‪Dinos Pizzeria Italiana - ‬6 min walk
  • ‪Drunken Duck Pub - ‬5 min walk
  • ‪Barefoot By The Sea - ‬6 min walk

About this property

Sandals Emerald Bay - ALL INCLUSIVE Couples Only

Luxury all-inclusive property by the ocean
You can look forward to a free breakfast buffet, a free roundtrip airport shuttle, and a golf course at Sandals Emerald Bay - ALL INCLUSIVE Couples Only. With a white sand beach, beachfront dining, and beach cabanas, this property is the perfect place to soak up some sun. For some rest and relaxation, visit the sauna or spa tub, and indulge in Ayurvedic treatments, a facial, or a body wrap. At the 11 on-site restaurants, enjoy breakfast, brunch, lunch, dinner, and Italian cuisine. The gym offers yoga classes and fitness classes; other things to do include beach yoga, sailing, and kayaking. Free in-room WiFi is available to all guests, along with a marina and a terrace.
You'll also enjoy perks such as:
  • 3 outdoor pools with sun loungers and pool umbrellas
  • Free self parking
  • 6 outdoor tennis courts, tour/ticket assistance, and tennis lessons on site
  • Golf privileges (optional), meeting rooms, and a billiards/pool table
Room features
All 249 rooms have comforts such as air conditioning, as well as thoughtful touches like free WiFi and safes.
Other conveniences in all rooms include:
  • Bathrooms with showers and free toiletries
  • 42-inch LED TVs with cable channels
  • Balconies or patios, coffee/tea makers, and daily housekeeping

All inclusive details

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are not accepted.

Food and beverages

All buffet and à la carte meals, snacks, and beverages included
24-hour room service
In-room minibar (all beverages included)

Activities and facilities/equipment

All onsite activities and use of facilities and equipment are included.

Water activities

Kayaking
Rowing/canoeing
Sailing
Snorkeling
Windsurfing

Land activities

Fitness facilities
Tennis
Volleyball
Access to 18-hole golf course
2 rounds of golf during stay
Use of golf cart
Golf green fees
Transportation to golf course

Lessons/classes/games

Aerobics
Water fitness

Entertainment

Onsite entertainment and activities
Access to onsite nightclubs
Onsite live performances
Theme parties

Languages

Chinese (Mandarin), English, German

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Limited onsite parking
  • Free 24-hour roundtrip airport shuttle

Food and drink

  • Free buffet breakfast available daily 7:30 AM–10:30 AM
  • 11 restaurants and 1 coffee shop/cafe
  • 6 bars/lounges
  • Room service available
  • Coffee/tea in common area(s)

Restaurants on site

  • Bahama Bay
  • Barefoot by the Sea
  • Cafe de Paris
  • Dinos Pizzeria
  • Il Cielo

Things to do

  • 3 outdoor pools
  • 6 outdoor tennis courts
  • Fitness classes
  • Beach volleyball
  • Beach yoga
  • Billiards/pool table
  • Canoeing
  • Fitness center
  • Golf course
  • Kayaking
  • Pilates classes
  • Sailing
  • Sauna
  • Scuba diving
  • Shopping
  • Snorkeling
  • Spa services
  • Spa tub
  • Tennis
  • Volleyball
  • Windsurfing
  • Yoga classes

Conveniences

  • Elevator
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Golf clubhouse
  • Golf clubs
  • Golf lessons
  • Golf privileges (optional)
  • Golf pro shop
  • Laundry facilities
  • Luggage storage
  • Tennis lessons
  • Tour/ticket assistance
  • Turndown service

Business services

  • Business center
  • Conference center
  • Meeting rooms

Outdoors

  • Beach cabanas (surcharge)
  • Beach loungers
  • Beach umbrellas
  • Beachfront location
  • Garden
  • Marina onsite
  • Picnic area
  • Pool sun loungers
  • Pool umbrellas
  • Terrace

Spa

  • 16 treatment rooms
  • Aromatherapy
  • Ayurvedic treatments
  • Body scrubs
  • Body treatments
  • Body wraps
  • Couples treatment room(s)
  • Facials
  • Manicures and pedicures
  • Massages
  • Massage/treatment rooms
  • Outdoor treatment areas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair-accessible path of travel

More

  • Beach towels
  • Couples dining
  • Designated smoking areas
  • Romance packages available

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels

Entertainment

  • 42-inch LED TV
  • Cable channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Minibar

Outdoor space

  • Balcony or patio

More

  • Connecting rooms available
  • Iron/ironing board
  • Phone
  • Safe
  • Turndown service

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
For any questions, please contact the property using the information on the booking confirmation
This property caters to couples, including same-sex couples.
Guests who book a room category with butler service included must contact this hotel in advance to provide their preferences.

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
This property is a couples-only resort. Single occupancy bookings will be relocated.

We should mention

Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property

Property is also known as

Sandals Emerald Bay Great Exuma
Sandals Emerald Bay Great Exuma All Inclusive
Sandals Emerald Bay All-inclusive property GREAT EXUMA
Sandals Emerald Bay All-inclusive property
Sandals Emerald Bay Hotel Great Exuma
Great Exuma Four Seasons
Tennis And Spa Resort Great Exuma
Sandals Emerald Bay - All Inclusive Couples Only Rokers Point
Sandals Emerald Bay - All Inclusive Couples Only GREAT EXUMA
Sandals Emerald Bay All Inclusive Couples GREAT EXUMA
Sandals Emerald Bay - ALL INCLUSIVE Couples Only Rokers Point
Sandals Emerald Bay All Inclusive Couples Rokers Point
Sandals Emerald Bay All Inclusive Couples All-inclusive property
Sandals Emerald Bay All Inclusive Couples
Sandals Emerald Bay Great Exuma All Inclusive
Sandals Emerald Bay All Inclusive Couples
Sandals Emerald Bay
Sandals Emerald Bay All Inclusive Couples All-inclusive property
Sandals Emerald Bay All Inclusive Couples Only
Sandals Emerald Bay
Sandals Emerald Bay Great Exuma All Inclusive

Frequently asked questions

Does Sandals Emerald Bay - ALL INCLUSIVE Couples Only have a pool?

Yes, this property has 3 outdoor pools.

Is Sandals Emerald Bay - ALL INCLUSIVE Couples Only pet-friendly?

No, pets are not allowed at this property.

How much is parking at Sandals Emerald Bay - ALL INCLUSIVE Couples Only?

Self parking is free at this property.

What time is check-in at Sandals Emerald Bay - ALL INCLUSIVE Couples Only?

Check-in start time: 3:00 PM; Check-in end time: midnight. After-hours check-in is not available.

What time is check-out at Sandals Emerald Bay - ALL INCLUSIVE Couples Only?

Check-out is at 11:00 AM.

Does Sandals Emerald Bay - ALL INCLUSIVE Couples Only provide a shuttle to the airport?

Yes, there's a free airport shuttle.

Are there all-inclusive benefits at Sandals Emerald Bay - ALL INCLUSIVE Couples Only?

Yes, the property is all-inclusive. All food and beverages are included, and activities include windsurfing, snorkeling, kayaking, and more.

Where is Sandals Emerald Bay - ALL INCLUSIVE Couples Only located?

Nestled on the beach, this Rokers Point property is just steps from Lucayan Archipelago and Sandals Emerald Reef Golf Club. Emerald Bay Beach is 0.5 mi (0.8 km) away.

Sandals Emerald Bay - ALL INCLUSIVE Couples Only Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 70 out of 146 reviews" "
Rating 8 - Good. 44 out of 146 reviews" "
Rating 6 - Okay. 13 out of 146 reviews" "
Rating 4 - Poor. 11 out of 146 reviews" "
Rating 2 - Terrible. 8 out of 146 reviews" "

8.8/10

Cleanliness

8.4/10

Staff & service

8.0/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Whitney

Stayed 4 nights in Oct 2022

8/10 Good

Shekeina

Stayed 3 nights in Jun 2022

10/10 Excellent

Krista L

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely loved all the staff. Butlers are amazing. Absolutely stunning views. Pool is amazing and drinks kept flowing.
Stayed 4 nights in Jun 2022

6/10 Okay

Juan N

Traveled with partner
Liked: Cleanliness, staff & service
The beach is beautiful
Stayed 4 nights in Jun 2022

6/10 Okay

Lea M

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Food was marginal at best. Low quality alcohol, NOT top shelf! Way to structured and many facilities closed at 6 pm!!! Staff was very friendly and tried hard!
Stayed 6 nights in May 2022

10/10 Excellent

Eugenio, Miami

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente place. So beautiful . Amusing place. A real paradise. One f the best place in the word.
Stayed 3 nights in Apr 2022

4/10 Poor

ruth

Traveled with partner
Disliked: Property conditions & facilities
Quite tired and in need of upgrading
Stayed 4 nights in Apr 2022

6/10 Okay

Ethan

Traveled with partner
Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
Expectations were higher considering the cost. Our building 7 experienced power outage occasional loss of elevator usage and noisy AC fan. Staff was okay some seem dismissive.
Stayed 5 nights in Apr 2022

2/10 Terrible

Aaron

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was excellent my bad review is for RBC travel Our flight only went to Nassau we needed to fly in to Exuma. We had to scramble to get another flight to our destination as well as a return flight to Nassua. Our expectation when we booked was we would get to our destination. I am expecting to be reimbursed for the cost of these extra flight!!!
Stayed 7 nights in Mar 2022

10/10 Excellent

Lourdes

Stayed 4 nights in Mar 2022

4/10 Poor

Darius

Traveled with partner
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
The building flood out every day, therefore there was a puddle of water in front of the elevator and lobby area every day! My fiancé and I do not eat pork and was limited to eating fish every day and lamb (served only at dinner) because the menu was predominantly pork products.
Stayed 3 nights in Mar 2022

4/10 Poor

tonda, kress

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Toilet leaked and they fixed it but the toilet next door was leaking and soaked our clothes in a bag hamper in closet. A/C quit one night. Bed was very hard. Full set of fresh towels were hard to come by. Quiet pool was nice. Main pool's music was extremely loud. Beach n ocean were great. Staff was nice. Food was okay.
Stayed 7 nights in Feb 2022

8/10 Good

Richard

Exuma Sandals was just OK.
The property is nice. We paid for ocean front butler suite but were put on the very end with the more the half the view blocked by the adjacent property pine trees separated by an old chain link fence. Was able to get move the next day to a much better view. Had a water leak from the ceiling the whole stay but we just kept a towel there to keep it from pooling up. Wasn’t worth another move. Our butler was very hard to get ahold of for reservations or drinks but we’ve got legs so we just took care of it ourselves. All in all it was a nice place. Good food. Courteous staff. We won’t go back but for the area I think it’s worth staying. Maybe not for the price we paid but if yiu can get a deal.
Stayed 3 nights in Dec 2021

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Generous and spacious beach resort
A great resort: unique location, unbelievably beautiful beach; convincing and working concept (focus on 'couples in love'; all-in). We stayed for a week, went to a different place that we had previously booked and decided to go back to Sandals for another week. Food in the restaurants was excellent. Room service was slow and not reliable.
Stayed 6 nights in Dec 2021

10/10 Excellent

Aaron

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had an amazing anniversary trip! The staff and amenities were fabulous! We will be back!
Stayed 5 nights in Sep 2021

10/10 Excellent

Theresa

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The staff were so nice and always gave you an hello. Didn’t line that you couldn’t get your hands on a paper menu unless you went to the front desk. I think they could post their menus and times opened in a clear glass box outside the restaurant!
Stayed 7 nights in Aug 2021

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 6 nights in Jun 2021

10/10 Excellent

Castro, Arizona

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved the staff at Sandals, very helpful and polite. The sand fleas were horrible. Bring spray with you!
Stayed 8 nights in Dec 2019

4/10 Poor

Travel2000, Orange County

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
VERY outdated... reeks of mold in rooms and other areas on the resort. Didn’t pay attention to food allergies or care about shared complaints. The list goes on and on...
Stayed 5 nights in Mar 2020

6/10 Okay

Mark, Uk

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The location and beach were breath taking. The grounds were immaculate. The golf course was absolutely stunning. British pub was original. Wines and spirits were very good. Beer available was poor (Kalick). The large swimming pool was unusable due to temperature. It was very cold. Gutted at this!!! The service was average with very few orders taken for food and drink actually fulfilled accurately. Some of the staff seemed unhappy and looked like it was a hardship being there. The real disappointment was the quality of the food. It was very average which was really poor! The Bombay - really bland flavors and potential catering to American tastes. il Cielo - Burned my lip on a bowl of pasta. The sauce was piping hot. Never in my life seen steam coming off a bowl of pasta! Kimono - pretty good. Very entertaining but again fairly bland flavors. Jerk shack - liked this place. Good food and amazing hot sauce. Barefoot - Couldn't complain. Very good burger. The Duck - again a safe bet. Basic pub grub. The Bahamanian - really disappointing. Ran out of raisins on the third day, walnuts on the 5th day and could not replace limiting my healthy breakfast options. Lunch options did not change during 10 day stay. Meal at night was cold and over cooked. Dino's - cant complain. Pizzas were fine. The only 5 star all inclusive resort is a stretch. Service very hit and miss. Food was 3 star. Extremely drunk guests being loud and rude at breakfast, lunch and dinner doesn't scream 5 star.
Stayed 10 nights in Feb 2020

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was impeccable and the staff was great. The food unfortunately was fair at best.
Stayed 4 nights in Feb 2020

8/10 Good

Verified traveler

Liked: Staff & service, amenities, property conditions & facilities
Stayed 7 nights in Jan 2020

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Sandals and Island Routes
The hotel, food and service at this hotel are excellent. We had some trouble with the car rental through Island Routes, their tour agency. Car not delivered on time and attendants not available to help with our concerns. Attendants returned the car prematurely even though it was rented for one more day. Probably better to pick car up at the airport
Stayed 5 nights in Dec 2019

10/10 Excellent

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved Emerald Bay! Great beaches, golf course, food and friendly staff.
Stayed 8 nights in Dec 2019

6/10 Okay

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The things we did like we're the property made us feel safe day & nite & had beautiful landscaping. The beach was clean & had ample & comfortable chairs & shade. There was a variety of food & alcohol to try. The bartenders were quick & attentive & all made great drinks. We had a clean & comfortable room. All workers we passed by or talked to we're always very polite. The things we disliked however were the ocean water wasn't as clear like many beaches on Exuma. They did not have the alcohol called "Kaluah" & had very a limited beer selection. While dining at a restaurant which we had to make a reservation for, we didn't receive some of our food, we weren't asked if we needed explanation on the menu items, which we did & we did have to ask & felt we took up alot of the waitress's time doing so. There was ABSOLUTELY NO NITELIFE/ ENTERTAINMENT AT ALL. 1 British pub had 3 pool tables & ping ping table, that's it. During the day there weren't any poolside events, they played the exact same music there day after day. The place is very spread out, there's alot of walking to & walking back from & walking & walking. We had heard on social media to pick up extra pool/beach towels because they run out, this is a true fact. They did run out on a few days & we luckily had gathered extras.
Stayed 4 nights in Nov 2019