6/10 Okay
DON W., WATERVILLE OHIO
14 August 2024
No pride of ownership
The rutted trail to the house was bad. it was dirt and had deep ruts to the point of my car bottoming out. It needs to be leveled. The entrance to the elevator area in the lower level had a couple fly infested mostly full garbage cans we had to immediately move. Bad first impression. Inside the first impression was decent until we noticed black mold on the wall and around a light switch on the fourth floor which was the main living area.(pictures upon request) There were nails protruding an inch or so from the outside deck stairs. Several maintenance issues need to be addressed such as kitchen cabinet doors falling off their hinges. Other than that the house was generally clean, pool and hot tub both nice, and the beds were comfortable. Vacasa did respond swiftly to the mold and the ac going out the last day but whoever is responsible for the upkeep of the place has work to do. Paid a rental fee to both Vacasa and vrbo so due a refund from one of them. Leased through vrbo then it defaulted to Vacasa. Seems sketchy.
DON W.
Stayed 7 nights in Jul 2024