All of the staff, from the front desk, to housekeeping , breakfast service, maintenance, and others were simply amazing. Their ability to be helpful and compassionate to all the guests was so comforting, as my family and I were there for 10 days for medical reasons. The desk staff were such good listeners and problem solvers! I absolutely love this place. My sister also stayed with me for 4 days. She also complimented the staff at Springhill Marriot Mayo, Rochester.