2/10 Terrible
Jo D.
19 December 2024
Disliked: Cleanliness
DISAPPOINTMENT & INCONVENIENCE
This place is not suitable for a short term rental. The house is impoverished, owner is hard to reach and is virtually non-responsive, the house was COLD(the owner very sparingly controls the thermostat from his location), there were NO extra blankets or pillows, the owner KNEW we were in town for appointments at the Mayo Clinic and that one of us was very sick and didn’t offer to provide extra blankets when we told him that the house was STILL (for the 2nd night) Unbearably COLD. House is a fire trap waiting to happen with 1 small heater, poor exit route, and NO fire extinguisher. Toilet working poorly & overflowing. One bed wasn’t even laundered & remade after prior guest. House was terribly run down in every respect. We felt like we were in low-level tenement housing with minimal evidence of any of the hospitality,one would expect from an income-producing VRBO listing. We left to find a safer, warmer, nicer place before our booking ended and we still have not heard anything from the owner OR VEBO in response to our request for a credit for the unused nights. Terrible experience!!!!
Jo D.
Stayed 3 nights in Dec 2024