Im really not sure how this is an award winning 8.6 star hotel. First, the front desk person was sitting doing something, waited a few minutes before recognizing people were waiting to check in and acted like it was crazy in there but it there were only 2 people and a phone call. Next workers came in off of break smelling like Marijuana. Then there was a rock holding the door open. Our bed sheets needed changed as there was stuff in them when i pulled sheets back, on both beds( they did come right away and chamge them). Rip in the shower curtain, faucet in tub moved like it was about to come off,stain on the ceiling above bed, mold on the bathroom ceiling, bolt coming out of door hinge. At checkout 2 more employees came in out of the laundry room, smelled like Marijuana, and front desk lady didnt have time to talk to myself or another customer she had us lay our cards on the counter. Nothing said otherwise. Would not stay here again. I do have pictures.