Coconut Tree West Bay

3.0 star property
On beach with outdoor pool, near West Bay Beach

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Coconut Tree West Bay

Outdoor pool
Aerial view
On the beach, scuba diving
On the beach, scuba diving
Property grounds

Reviews

6.6 out of 10

Popular amenities

  • Pet friendly
  • Room service
  • Bar
  • Spa
  • Pool
  • Housekeeping

Room options

Available filters for rooms
Showing 9 of 9 rooms

Beach Front Cabin, two Queen beds, 2nd level

Highlights

Balcony or patio
Air conditioning
Kitchen
Dining table
TV
Ceiling fan
Private bathroom
Microwave
  • Sleeps 4
  • 2 Queen Beds

Pool and Beach View Cabin, two Queen Beds

Highlights

Balcony or patio
Air conditioning
Kitchen
Dining table
TV
Ceiling fan
Private bathroom
Microwave
  • 37 sq m
  • Sea view
  • Sleeps 4
  • 2 Queen Beds

Bungalow with Garden View 2 double beds

Highlights

Balcony or patio
Air conditioning
Dining table
TV
Separate bedroom
Ceiling fan
Private bathroom
Microwave
  • 33 sq m
  • Sleeps 4
  • 2 Double Beds

Cabin with two beds, one double and one personal

Highlights

Balcony or patio
Air conditioning
Dining table
TV
Ceiling fan
Private bathroom
Microwave
Coffee/tea maker
  • 29.7 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

Rockhouse 1 Bedroom Suite First Level

Highlights

Balcony or patio
Air conditioning
Dining table
TV
Ceiling fan
Private bathroom
Microwave
Local meal delivery service
  • Sleeps 5
  • 2 Queen Beds and 1 Twin Bed

Rockhouse Suite 3 of 1 Bedroom 3rd Level

Highlights

Balcony or patio
Air conditioning
Dining table
TV
Separate bedroom
Ceiling fan
Private bathroom
Microwave
  • 65 sq m
  • Sleeps 5
  • 2 Queen Beds and 1 Twin Futon

King Bed Cabin with Beach View

Highlights

Balcony or patio
Air conditioning
Kitchen
Dining table
TV
Ceiling fan
Private bathroom
Microwave
  • 36.4 sq m
  • Beach view
  • Sleeps 2
  • 1 King Bed

Rockhouse 1 Bedroom Suite Second Level

Highlights

Balcony or patio
Air conditioning
Dining table
TV
Ceiling fan
Private bathroom
Microwave
Local meal delivery service
  • Partial ocean view
  • Sleeps 5
  • 2 Queen Beds and 1 Twin Bed

Cabin with two beds, one Queen and one Double, 2nd Level

Highlights

Balcony or patio
Air conditioning
Dining table
TV
Ceiling fan
Private bathroom
Microwave
Local meal delivery service
  • 33 sq m
  • Partial ocean view
  • Sleeps 4
  • 1 Queen Bed and 1 Double Bed

Similar properties

About the neighborhood

Map
West End & West Bay Beach, Roatan, Bay Islands

What's nearby

  • Tabyana Beach - 7 min walk
  • West Bay Beach - 15 min walk
  • Gumbalimba Park - 16 min walk
  • Half Moon Bay Beach - 12 min drive
  • Sandy Bay Beach - 18 min drive

Getting around

  • Roatán Intl. Airport (RTB) - 28 min drive

Restaurants

  • ‪La Palapa Beach Bar And Grill - ‬3 min drive
  • ‪Java Vine Coffee House - ‬9 min walk
  • ‪Booty Bar - ‬7 min drive
  • ‪Beachers - ‬1 min walk
  • ‪Happy Harrys Hideaway - ‬7 min drive

About this property

Coconut Tree West Bay

Hotel near Tabyana Beach
Located close to West Bay Beach and Gumbalimba Park, Coconut Tree West Bay provides a poolside bar, a terrace, and a garden. This hotel is a great place to bask in the sun with a beachfront location and scuba diving. Indulge in a facial at Shannie's, the onsite spa. Stay connected with free in-room WiFi, and guests can find other amenities such as dry cleaning/laundry services and a bar.
Other perks at this hotel include:
  • An outdoor pool
  • Free self parking
  • Airport pick-up service (surcharge), babysitting (surcharge), and local meal delivery service
  • A water dispenser, tour/ticket assistance, and multilingual staff
  • Guest reviews speak highly of the helpful staff
Room features
All guestrooms at Coconut Tree West Bay offer comforts such as air conditioning, as well as amenities like free WiFi and dining tables.
Other conveniences in all rooms include:
  • Bathrooms with showers
  • TVs with cable channels
  • Balconies or patios, wardrobes/closets, and microwaves

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Pick-up airport shuttle (surcharge) from 8:00 AM - 6:00 PM
  • Area shuttle (surcharge)

Food and drink

  • 1 poolside bar and 1 bar
  • Room service available

Things to do

  • Full-service spa
  • Outdoor pool
  • Scuba diving

Family friendly

  • Babysitting (surcharge)
  • Dining table
  • Laundry facilities
  • Microwave
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • Water dispenser

Guest services

  • Daily housekeeping
  • Dry cleaning service
  • Front desk (limited hours)
  • Laundry facilities
  • Multilingual staff
  • Tour/ticket assistance

Outdoors

  • Beachfront location
  • Garden
  • Terrace

Spa

  • Facials
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • This property does not have elevators
  • Tile flooring in room

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Ceiling fan

Bathroom

  • Private bathroom
  • Shower
  • Towels

Entertainment

  • Cable channels
  • TV

Food and drink

  • Coffee/tea maker
  • Dining table
  • Local meal delivery service
  • Microwave

Outdoor space

  • Balcony or patio

More

  • In-room massage
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 8 PM
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
The front desk is open daily from 8:00 AM - 5:00 PM
Front desk staffed during limited hours
This property doesn't offer after-hours check-in

Access methods

Front desk (limited hours)

Pets

Pets stay free
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total (up to 60 lbs per pet)
Pets cannot be left unattended

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Airport shuttle fee: USD 30.00 per vehicle (maximum occupancy 4)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted

We should mention

This property does not have elevators
Reservations are required for spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation

Property is also known as

Coconut Tree West Bay Cabin
Coconut Tree Cabin
Coconut Tree West Bay Hotel
Coconut Tree West Bay Roatan
Coconut Tree West Bay Hotel Roatan

Frequently asked questions

Does Coconut Tree West Bay have a pool?

Yes, this property has an outdoor pool.

Is Coconut Tree West Bay pet-friendly?

Yes, Coconut Tree West Bay allows cats and dogs (limit 2 total) with a maximum weight of up to 60 lbs per pet.

How much is parking at Coconut Tree West Bay?

Self parking is free at this property.

What time is check-in at Coconut Tree West Bay?

Check-in start time: 3:00 PM; Check-in end time: 8 PM. After-hours check-in is not available.

What time is check-out at Coconut Tree West Bay?

Check-out is at noon.

Does Coconut Tree West Bay provide a shuttle to the airport?

Yes, there's a shuttle from the airport to the hotel. A fee of USD 30.00 per vehicle applies.

Where is Coconut Tree West Bay located?

Nestled on the beach, this Roatan hotel is within 1 mi (2 km) of Tabyana Beach, West Bay Beach, and Gumbalimba Park. Half Moon Bay Beach and Roatán Marine Park are also within 6 mi (10 km).

Coconut Tree West Bay Reviews

Reviews

6.6
Rating 10 - Excellent. 24 out of 91 reviews" "
Rating 8 - Good. 16 out of 91 reviews" "
Rating 6 - Okay. 22 out of 91 reviews" "
Rating 4 - Poor. 13 out of 91 reviews" "
Rating 2 - Terrible. 16 out of 91 reviews" "

6.4/10

Cleanliness

7.0/10

Staff & service

5.6/10

Amenities

5.8/10

Property conditions & facilities

6.8/10

Eco-friendliness

Reviews

6/10 Okay

Jose

Traveled with family
Liked: Staff & service
No comment!
Stayed 16 nights in Jul 2024

6/10 Okay

Marvin

Disliked: Property conditions & facilities
Location is prime. Everything else needs improvement. Wouldn’t stay there again.
Stayed 3 nights in Jul 2024

6/10 Okay

jose

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Nada mal servicio el desayuno no bueno no cable insataciones descuidadas no lo recomiendo por el precio alto
Stayed 3 nights in Jul 2024

6/10 Okay

Mary

The location was great. Our air conditioner leaked water on floor. It made a dripping noise all night. Multiple outlet’s didn’t work. The toilet didn’t flush all the time.
Stayed 2 nights in Jul 2024

10/10 Excellent

Bobby

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2024

10/10 Excellent

Brenda

Stayed 4 nights in Jun 2024

6/10 Okay

claudia

Traveled with family and small children, Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service
We stayed here for 5 nights we rented cabin 1 panoramic view which offers a perfect view of the beautiful west bay beach and the swimming pool conveniently located right in front of the unit. I enjoyed the property grounds on the back of our unit there is mango and coconut trees and in the morning you can hear the macaws flying near by we could also spot a few guatusas in the area nearby. Front desk manager is nice and friendly they do their best to solve your issues or needs. Housekeeping lady is nice honest and very helpful. I would like to mention you need to let them know if you need your cabin cleaned. Cabins are old but water and a/c works fine. Loud music from George’s restaurant and bar next door ends around 9-10. Water sewer smell and roaches is common in old properties around the beach on islands so keep that in mind as well. This property is located in front of the best beach and has the lower rates compared with other similar properties stay here if that’s your priority if you want luxury stay at the Mayan or similar.
Stayed 5 nights in Jun 2024

8/10 Good

Verified traveler

Liked: Staff & service, property conditions & facilities, room comfort
Overall a good hotel in a great location, but cleaning services could be better. Garbage wasn’t emptied or sand swept out of the room.
Stayed 3 nights in May 2024

6/10 Okay

Jonathan

Traveled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
N/a
Stayed 3 nights in Mar 2024

10/10 Excellent

Suyapa, Edmonton

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms are very clean, well kept and close to the beach.
Stayed 2 nights in May 2024

10/10 Excellent

Juan

Stayed 1 night in Apr 2024

4/10 Poor

Andrey, Champlin

Traveled with family and small children, Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was old, dirty, and poorly maintained. The outside area was not clean, with broken path tiles, lots of trash, and sewer odors. There was no power or water for a day, and there was no immediate communication or resolution provided. However, the Expedia team was incredibly helpful and provided a couple of options. I would not choose to stay there again and would not recommend it to anyone. It's worth paying a bit more to stay somewhere else.
Stayed 7 nights in Mar 2024

4/10 Poor

Tammy

Traveled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
We liked the convenience to the beach and room size. Did not like the room necessities, very limited and not useable conditions. Reception person only there from 8 to 4 where you were able to access the water bottle or mention issues. Attentive to service requests but 4 out the 7 days we had workers in room fixing things. Dogs in the back barking alot. Construction also going on around our building. Breakfast only had 3 options and not always 3 available. Restaurant not always open on time.
Stayed 7 nights in Mar 2024

10/10 Excellent

Dianna

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Do not hesitate to book
Fosters is a wonderful group Of people there to make your stay wonderful. Recommend. Locations is at the north of things and that makes it calmer in the evening but still very accessible to all. Rooms cool. Beds cozy. Showers hot.
Stayed 3 nights in Mar 2024

4/10 Poor

Victoria

Traveled with group
Disliked: Staff & service, property conditions & facilities
There were several issues with this property: the property is in very poor condition, it is not kept up, falling apart, staff was not available during the day or night, none was available to answer questions or take care of maintenance issues, I could t get clean towels for five days, Boone cleaned my room for seven days. I do not recommend this property.
Stayed 7 nights in Mar 2024

6/10 Okay

Cristiane

Traveled with family
Disliked: Property conditions & facilities, room comfort
Beautiful view but room was disappointing
The place was old the sheets were dirty saw and cockroach in my room first nite. The office is closed after 5 no one to help you. The room is above a restaurant and very noise all day and nite. During breakfast they didn’t have me tickets for breakfast and the lady refuse to give us food even though I had the key for the room to show her. I left day earlier bc they never clean the room they put stuff to kill the crock roach. 3 days we werw there they never came to clean and we had enough of it and left. I asked for refund and they refused. Also the WiFi never worked fyi
Stayed 4 nights in Mar 2024

10/10 Excellent

Wendy

Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Enjoy our stay here, only thing I would have to complain about is that the pool was shut down and the WiFi was not really working.. other than that great location, I had a panoramic view room and the view was breathtaking! I will definitely stay here again with no doubt!!
Stayed 2 nights in Mar 2024

6/10 Okay

France's

Traveled with partner
Disliked: Staff & service, amenities
Good location, huge room, nowhere to sit on deck, asked for chairs, didn’t get any, there 6 nights asked on night 5 if we needed anything, a little late. Nowhere to hang wet towels or bathing suits, overall felt very neglected.
Stayed 6 nights in Feb 2024

10/10 Excellent

Nicolle

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
First time in Roatan and I’m so glad I stayed at Coconut after days of researching places. Franco at the front desk was great and personable. Felt like we were in a tropical paradise at home! Always made sure our room was clean, breakfast ready and even our laundry done! Don’t think twice, stay here there are lots of things to do. Great wifi, very cold AC and amazing showers! 10/10.
Stayed 7 nights in Feb 2024

2/10 Terrible

Lance

Traveled with group, Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
This place was the worst place we have ever stayed. Woke up to cockroaches in our bed (3 different times), our toilet never flushed, shower water was always cold, sheets on bed were filthy, had no wash cloths on property - to name a few issues. The structure of the property looked like it was falling apart. Cracks and rebar seen throughout. The restaurant has a 3 lobster tails for $17 deal one night. Worst lobster we have ever had. The beef fajitas were chewy and tasted awful - inedible. Never ate there again. Total disappointment.
Stayed 4 nights in Feb 2024

8/10 Good

Javier

Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Employees very friendly
Stayed 2 nights in Feb 2024

4/10 Poor

kristina

Traveled with family
Disliked: Property conditions & facilities
Clean place and affordable but the toilet worked very poorly, didn’t ever want to flush. Also they crank the AC and lock the thermostat so you cannot get to it. Also had people knocking on our door at 1AM, kind of scary.
Stayed 6 nights in Jan 2024

2/10 Terrible

alejandro, Spring Hill

Disliked: Cleanliness, staff & service, property conditions & facilities
Check in was terrible, we have to wait for more than one hour to someone show up to give us the room key, we didn’t have room service, the was one electrical outlet completely out of the box making it unsafe to charge ours phones or any other device.
Stayed 4 nights in Jan 2024

4/10 Poor

Tiffany

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
There was no hot water to start (which they did fix). Our room was so dark that you had to use your phone light to see things clearly at night. They just said tomorrow we will look at it TOMORROW. The shower door would not close. They did not clean the room until asked. There was a hair dryer stuck to the bathroom wall but no outlet to use it. The bathroom door was so hard to close and open. The WiFi was not working the entire time we were there.
Stayed 3 nights in Jan 2024

10/10 Excellent

edward e

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was beach front, many restaurants and bars to choose from. Great friendly staff.
Stayed 2 nights in Jan 2024