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Hilton Copacabana Rio de Janeiro

5.0 star property
Where sun-kissed days meet stunning views of Sugar Loaf Mountain. Treat yourself to delicious Brazilian cuisine on-site while taking in those breathtaking vistas.

Choose dates to view prices

your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Hilton Copacabana Rio de Janeiro

Terrace/patio
View from room
Room, 1 King Bed, Ocean View | View from room
Rooftop bar, beach views, open daily
View from room

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Bar
  • Pet friendly
The price is SAR 743
SAR 863 total
includes taxes & fees
7 Feb - 8 Feb

Room options

Available filters for rooms
Showing 21 of 21 rooms

View all photos for Room, 1 King Bed, Ocean View

Room, 1 King Bed, Ocean View | View from room

Room, 1 King Bed, Ocean View

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Free cribs/infant beds
HDTV
Hypo-allergenic bedding
Blackout drapes/curtains
  • 24 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 2 Twin Beds, City View

View from room

Standard Room, 2 Twin Beds, City View

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Free cribs/infant beds
HDTV
Hypo-allergenic bedding
Blackout drapes/curtains
  • 22 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Room, 2 Twin Beds (Ocean Copacabana)

View from room

Room, 2 Twin Beds (Ocean Copacabana)

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Free cribs/infant beds
HDTV
Hypo-allergenic bedding
Blackout drapes/curtains
  • 24 sq m
  • Sleeps 3
  • 2 Twin Beds

View all photos for Room, 1 King Bed (Ocean Copacabana)

Room, 1 King Bed (Ocean Copacabana) | Hypo-allergenic bedding, minibar, in-room safe, individually decorated

Room, 1 King Bed (Ocean Copacabana)

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Free cribs/infant beds
HDTV
Hypo-allergenic bedding
Blackout drapes/curtains
  • 24 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Twin Beds, Ocean View

Hypo-allergenic bedding, minibar, in-room safe, individually decorated

Room, 2 Twin Beds, Ocean View

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Free cribs/infant beds
HDTV
Hypo-allergenic bedding
Blackout drapes/curtains
  • 24 sq m
  • Sleeps 3
  • 2 Twin Beds

View all photos for Executive Suite, 1 Bedroom, Club Lounge Access, Oceanfront

Executive Suite, 1 Bedroom, Club Lounge Access, Oceanfront | Hypo-allergenic bedding, minibar, in-room safe, individually decorated

Executive Suite, 1 Bedroom, Club Lounge Access, Oceanfront

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Executive Lounge
Free cribs/infant beds
HDTV
Hypo-allergenic bedding
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, City View

Standard Room, 1 King Bed, City View | Hypo-allergenic bedding, minibar, in-room safe, individually decorated

Standard Room, 1 King Bed, City View

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Free cribs/infant beds
HDTV
Hypo-allergenic bedding
Blackout drapes/curtains
  • 22 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Executive Suite, 1 King Bed, Club Lounge Access, Oceanfront

Executive Suite, 1 King Bed, Club Lounge Access, Oceanfront | Hypo-allergenic bedding, minibar, in-room safe, individually decorated

Executive Suite, 1 King Bed, Club Lounge Access, Oceanfront

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Executive Lounge
Free cribs/infant beds
HDTV
Hypo-allergenic bedding
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Twin Beds, Accessible (Roll-In Shower)

Hypo-allergenic bedding, minibar, in-room safe, individually decorated

Room, 2 Twin Beds, Accessible (Roll-In Shower)

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Free cribs/infant beds
HDTV
Hypo-allergenic bedding
Blackout drapes/curtains
  • 22 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Suite, Oceanfront (Imperial)

Suite, Oceanfront (Imperial) | Living area | LCD TV

Suite, Oceanfront (Imperial)

Highlights

Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Free cribs/infant beds
HDTV
Hypo-allergenic bedding
  • 135 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, Oceanfront

Hypo-allergenic bedding, minibar, in-room safe, individually decorated

Room, 1 King Bed, Oceanfront

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Free cribs/infant beds
HDTV
Hypo-allergenic bedding
Blackout drapes/curtains
  • 25 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 King Bed, Ocean View

Suite, 1 King Bed, Ocean View | Hypo-allergenic bedding, minibar, in-room safe, individually decorated

Suite, 1 King Bed, Ocean View

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Free cribs/infant beds
HDTV
Hypo-allergenic bedding
Blackout drapes/curtains
  • 37 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 Bedroom, Ocean View

Suite, 1 Bedroom, Ocean View | View from room

Suite, 1 Bedroom, Ocean View

Highlights

Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Free cribs/infant beds
HDTV
Hypo-allergenic bedding
  • 64 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Twin Beds, Oceanfront

Hypo-allergenic bedding, minibar, in-room safe, individually decorated

Room, 2 Twin Beds, Oceanfront

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Free cribs/infant beds
HDTV
Hypo-allergenic bedding
Blackout drapes/curtains
  • 25 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Presidential Suite, Club Lounge Access

Presidential Suite, Club Lounge Access | Living area | LCD TV

Presidential Suite, Club Lounge Access

Highlights

Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Free cribs/infant beds
HDTV
Hypo-allergenic bedding
  • 128 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 2 Double Beds, Oceanfront

Suite, 2 Double Beds, Oceanfront | Hypo-allergenic bedding, minibar, in-room safe, individually decorated

Suite, 2 Double Beds, Oceanfront

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Free cribs/infant beds
HDTV
Hypo-allergenic bedding
Blackout drapes/curtains
  • 37 sq m
  • Ocean view
  • Sleeps 4
  • 2 Double Beds

View all photos for Double Room With Sea View

Hypo-allergenic bedding, minibar, in-room safe, individually decorated

Double Room With Sea View

  • Sea view
  • Sleeps 3
  • 1 Twin Bed and 1 King Bed

View all photos for Double Room With Sea View

Hypo-allergenic bedding, minibar, in-room safe, individually decorated

Double Room With Sea View

  • Sea view
  • Sleeps 3
  • 1 Twin Bed and 1 King Bed

View all photos for Double Room With Sea View

Hypo-allergenic bedding, minibar, in-room safe, individually decorated

Double Room With Sea View

  • Sea view
  • Sleeps 3
  • 1 Twin Bed and 1 King Bed

View all photos for Suite Junior With Sea View

Hypo-allergenic bedding, minibar, in-room safe, individually decorated

Suite Junior With Sea View

  • Sea view
  • Sleeps 3
  • 1 King Bed and 1 Twin Bed

View all photos for Suite Junior With Sea View

Hypo-allergenic bedding, minibar, in-room safe, individually decorated

Suite Junior With Sea View

  • Sea view
  • Sleeps 4
  • 2 Double Beds

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The price is SAR 687
SAR 793 total
includes taxes & fees
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About the neighborhood

Map
Avenida Atlantica, 1020, Rio de Janeiro, RJ, 22010-000

What's nearby

  • Avenida Atlantica - 1 min walk
  • Copacabana Beach - 1 min walk
  • Rio Sul Shopping Mall - 14 min walk
  • Sugar Loaf Mountain - 3 min drive
  • Christ the Redeemer - 23 min drive

Getting around

  • Rio de Janeiro Central Station - 8 min drive
  • Cardeal Arcoverde Station - 12 min walk
  • Rio de Janeiro International Airport (GIG) - 44 min drive

Restaurants

  • ‪Isabel Lounge - ‬1 min walk
  • ‪Mab's Lounge - ‬2 min walk
  • ‪Joaquina - ‬1 min walk
  • ‪The View - ‬1 min walk
  • ‪Quiosque Espaço A - ‬2 min walk

About this property

Hilton Copacabana Rio de Janeiro

Luxury family-friendly hotel near Copacabana Beach
Located close to Sugar Loaf Mountain and Christ the Redeemer, Hilton Copacabana Rio de Janeiro provides 2 poolside bars, a terrace, and a hair salon. This hotel is a great place to bask in the sun with a beachfront location and beachfront dining. Treat yourself to a massage, a body wrap, or a facial at the onsite spa. The on-site Brazilian cuisine buffet restaurant, The Hotel Restaurant, offers breakfast, dinner, and ocean views. Free in-room WiFi is available to all guests, along with dry cleaning/laundry services and a bar.
Additional perks include:
  • 2 outdoor pools and a children's pool, with sun loungers and pool umbrellas
  • Buffet breakfast (surcharge), valet parking (surcharge), and an elevator
  • Luggage storage, free newspapers, and a front-desk safe
  • Multilingual staff, meeting rooms, and beach umbrellas
  • Guest reviews say great things the breakfast, helpful staff, and location
Room features
All 545 individually furnished rooms include perks such as 24-hour room service and air conditioning, in addition to amenities like free WiFi and safes.
Other amenities include:
  • Hypo-allergenic bedding and free cribs/infant beds
  • Bathrooms with bidets and free toiletries
  • Coffee/tea makers, daily housekeeping, and desks

Languages

English, French, German, Italian, Portuguese, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Onsite parking available only on request
  • Covered valet parking on site (BRL 100 per night)
  • Limited onsite parking
  • Wheelchair-accessible parking available
  • Height restrictions apply for onsite parking

Food and drink

  • Buffet breakfast available for a fee daily 6:30 AM–10:30 AM: BRL 86 for adults and BRL 86 for children
  • 1 restaurant
  • 2 poolside bars and 1 bar
  • 24-hour room service

Restaurants on site

  • The Hotel Restaurant
  • Isabel Lounge
  • The 4th Pool Bar

Things to do

  • 24-hour fitness center
  • 2 outdoor pools
  • Children's pool
  • Full-service spa
  • Sauna
  • Steam room

Family friendly

  • 2 outdoor pools
  • Children's pool
  • Free cribs/infant beds
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • Ballroom
  • Banquet hall
  • Elevator
  • Free newspapers in lobby
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Change of towels (on request)
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Tour/ticket assistance

Business services

  • Business center
  • Meeting rooms

Outdoors

  • Beach umbrellas
  • Beachfront location
  • Pool sun loungers
  • Pool umbrellas
  • Terrace

Spa

  • Body scrubs
  • Body treatments
  • Body wraps
  • Facials
  • Manicures and pedicures
  • Massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair accessible (may have limitations)

More

  • Beach towels
  • Designated smoking areas

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Free cribs/infant beds
  • Hypo-allergenic bedding

Bathroom

  • Bathrobes
  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels
  • Toothbrush and toothpaste (on request)

Entertainment

  • 30-inch LCD TV

Food and drink

  • Coffee/tea maker
  • Minibar

More

  • Desk
  • Individually decorated
  • Individually furnished
  • Phone
  • Safe
  • Soundproofing

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: noon
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of BRL 250 per pet, per stay
Service animals are welcome, and are exempt from fees
1 total (up to 75 lbs per pet)
Restrictions apply; for more information contact the property at the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
1 child, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Destination fee: BRL 13 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately BRL 86 for adults and BRL 86 for children
  • Covered valet parking fee: BRL 100 per night
  • Pet fee: BRL 250 per pet, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher, a security system, and window guards
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)

We should mention

Parents or a legal guardian traveling with children under 18 years must present the child's birth certificate and an identity card with photo (passport, for example) at the check-in. For international travels to Brazil, if just one of the parents is traveling with the child, she/he must present – in addition to the child's certificate of birth and identity card with photo – a letter authorizing the trip signed by the other parent with a notarial certification of signature. In case the parents or the legal guardian, as applicable, cannot or are unwilling to give this authorization, a judicial authorization is required. People who intend to travel to Brazil with children must consult with the Brazilian consulate before traveling for more information.
Pool access available from 8:00 AM to 8:00 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
Parking height restrictions apply
Children under 16 years old are not allowed in the fitness facility without adult supervision
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Windsor Atlantica Hotel Rio De Janeiro, Brazil
Hilton Rio Janeiro Copacabana Hotel
Hilton Rio Janeiro Copacabana
Hilton Rio De Janeiro Copacabana Brazil
Hilton Copacabana Rio Janeiro Hotel
Windsor Atlântica Hotel Rio de Janeiro
Windsor Atlântica Hotel
Windsor Atlântica Rio de Janeiro
Hilton Copacabana Rio Janeiro
Windsor Atlântica
Hilton Rio de Janeiro Copacabana
Hilton Copacabana Rio Janeiro
Hilton Copacabana Rio de Janeiro Hotel
Hilton Copacabana Rio de Janeiro Rio de Janeiro
Hilton Copacabana Rio de Janeiro Hotel Rio de Janeiro

Frequently asked questions

Does Hilton Copacabana Rio de Janeiro have a pool?

Yes, this property has 2 outdoor pools and a children's pool. Pool access is from 8:00 AM–8:00 PM.

Is Hilton Copacabana Rio de Janeiro pet-friendly?

Yes, Hilton Copacabana Rio de Janeiro allows pets (limit 1 total) with a maximum weight of up to 75 lbs per pet. There's a fee of BRL 250 per pet, per stay. Service animals are exempt from fees.

How much is parking at Hilton Copacabana Rio de Janeiro?

Valet parking is available for BRL 100 per night. Limited spots are available.

What time is check-in at Hilton Copacabana Rio de Janeiro?

Check-in start time: 3:00 PM; Check-in end time: noon. Late check-in is available during limited hours.

What time is check-out at Hilton Copacabana Rio de Janeiro?

Check-out is at noon.

Where is Hilton Copacabana Rio de Janeiro located?

Located in Copacabana, this beachfront hotel is in the entertainment district and within 2 mi (3 km) of Copacabana Beach and Sugar Loaf Mountain. Rio de Janeiro Botanical Garden and Museum of Modern Art are also within 6 mi (10 km). Cardeal Arcoverde Station is 12 minutes by foot and Futura estação Morro de São João Station is 19 minutes.

Hilton Copacabana Rio de Janeiro Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 622 out of 1008 reviews" "
Rating 8 - Good. 220 out of 1008 reviews" "
Rating 6 - Okay. 98 out of 1008 reviews" "
Rating 4 - Poor. 34 out of 1008 reviews" "
Rating 2 - Terrible. 34 out of 1008 reviews" "

8.8/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

8.4/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Reginald

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A beautiful and modern hotel overlooking Copacabana Beach. Great breakfast! The front desk staff was the best.
Stayed 3 nights in Dec 2024

10/10 Excellent

Stephen

Traveled with partner
Disliked: Amenities, property conditions & facilities
The location is convenient for Copacabana. Rio appears to be an outdated beach town so unsure how Hilton Copacabana compares to other hotels. Fortunately stayed one night, more nights would have chabged hotels. Lack of friendless, convenience, accommodations. Overall just okay for one night.
Stayed 1 night in Jan 2025

8/10 Good

John

Traveled with partner
Liked: Cleanliness, staff & service, amenities
This hotel is in a good location right across the street from CopaCabana beach. There didn't seem to be much shopping nearby but there were some pretty good restaurants very close. You will need to take an Uber or taxi to get most places unless you have a tour pick you up. The hotel is older and shows it without much in the way of upgraded rooms. However, the room was a good size after we made them change rooms from one that was the back of the elevator. Upstairs on the 39th floor is a wonderful bar area and pool with fantastic views.
Stayed 3 nights in Jan 2025

8/10 Good

Alexandra A

Liked: Cleanliness, staff & service, property conditions & facilities
This is the best place you can stay in Copacabana. Very nice staff. Very helpful for everything. If you want a nicer/safer area definitely stay in Ipenema.
Stayed 4 nights in Jan 2025

10/10 Excellent

Holly

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Came here for two weeks and had a great time. Super safe area, friendly staff and overall super fun vibes. I highly recommend!
Stayed 13 nights in Jan 2025

10/10 Excellent

Clint

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel was nice and clean. Overall good stay.
Stayed 1 night in Dec 2024

10/10 Excellent

Trevor

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel. Great location right on the beach. Lots of shops and restaurants very nearby. Lovely having a drink in the roof bar. Fantastic breakfast.
Stayed 5 nights in Dec 2024

6/10 Okay

Joao Manoel

Traveled with pets, Traveled with family
Liked: Cleanliness
This is an iconic hotel, at the most premium location of Copacabana. However, the hotel is not well maintained, the staff at the reception are badly dressed, much underdressed if compared to other hotels of same or even lower standard. The hotel bar is under equipped with very limited variety of drinks. The rooms need update, if this was a cheap 3 star hotel, I wouldn’t complain, however we expect more from this property and from the how much you pay for it
Stayed 1 night in Dec 2024

8/10 Good

Linda, Moorcroft

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jan 2025

10/10 Excellent

Amol D

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, attentive staff and beach and Atlantic ave. view from our ocean front room was awesome
Stayed 3 nights in Dec 2024

2/10 Terrible

Omar

Traveled with partner
Liked: Amenities
Disliked: Cleanliness
Stayed here during New Year’s. So maybe they were just too busy. I had to ask my room to be cleaned multiple times before someone showed up. I had blood stained sheets for three nights, kept asking the front desk to please have them changed. The sheets weren’t changed. On the night I was supposed to leave my backpack (laptop, iPad, passports, watch, iPhones) got stolen right out of the lobby, and I was stuck for additional nights because I needed to get an emergency passport. Individuals at the hotel were very nice. Overall the theft ruined it for me. Having to ask for the room to be cleaned constantly didn’t help either.
Stayed 4 nights in Dec 2024

10/10 Excellent

Renette

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved this hotel. Great service and very friendly staff. It is right across from the beach. The safety was the most impressive. You could not enter the hotel at night without a security person checking your key. The breakfast was superb.
Stayed 4 nights in Jan 2025

10/10 Excellent

Adam

Stayed 9 nights in Dec 2024

10/10 Excellent

Charles

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Enjoyed our stay.
Stayed 3 nights in Dec 2024

10/10 Excellent

Oswaldo, Oeiras

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location, attentive staff, very good breakfast buffet.
Stayed 6 nights in Dec 2024

10/10 Excellent

Mladen, Toronto

Traveled with group, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was very pleasant stay except for mu Airpods I lost somewhere aroung swimming pool on 39th floor.
Stayed 6 nights in Dec 2024

10/10 Excellent

Colin

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
You get what you pay for, way better than other hotels in the neighborhood.
Stayed 3 nights in Dec 2024

10/10 Excellent

Tejas

Stayed 4 nights in Dec 2024

10/10 Excellent

Bailey

Stayed 3 nights in Dec 2024

8/10 Good

Valerie Ann

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Dec 2024

10/10 Excellent

Gabriela

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Dec 2024

10/10 Excellent

Erin, Portland

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing location, great staff
Stayed 1 night in Dec 2024

4/10 Poor

Faiyaz

Liked: Staff & service
Disliked: Property conditions & facilities
When we checked in, the room had A/c water leaking with carpet wet soaked. Got room changed to different one with room in poor condition. Mirror in the room had rust and spotted. Room key kept on not working causing too many issues
Stayed 2 nights in Dec 2024

2/10 Terrible

Mai

Traveled with partner
Liked: Staff & service
Disliked: Property conditions & facilities
Very old and run down place. Not allowed to flush toilet paper as it blocks the toilet… something so basic. Also the sink had no stopper and it was smelly. Very poor condition. Have stayed at hilton at other places, this was disappointing. Glad we had split out our stay at Rio between Hilton and The Fairmont. Hilton might need at sight visit at Fairmont to see the standard.
Stayed 3 nights in Dec 2024

10/10 Excellent

JILL

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly and accommodating staff.
Stayed 2 nights in Dec 2024