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Extended Stay America Suites Richmond Glen Allen Short Pump

2.5 star property
Suburban hotel with a fitness center and a 24-hour front desk

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Photo gallery for Extended Stay America Suites Richmond Glen Allen Short Pump

Premium bedding, desk, laptop workspace, blackout drapes
Property amenity
Lobby
Premium bedding, desk, laptop workspace, blackout drapes
Premium bedding, desk, laptop workspace, blackout drapes

Reviews

6.2 out of 10

Popular amenities

  • Pet friendly
  • Laundry
  • Gym
  • Air conditioning
  • Kitchen
  • Parking included
The current price is SAR 273
SAR 318 total
includes taxes & fees
24 Mar - 25 Mar

Room options

Available filters for rooms
Showing 2 of 2 rooms

View all photos for Premium Suite, Multiple Beds, Non Smoking, Kitchen

Premium Suite, Multiple Beds, Non Smoking, Kitchen | Premium bedding, desk, laptop workspace, blackout drapes

Premium Suite, Multiple Beds, Non Smoking, Kitchen

Highlights

Separate dining area
Separate sitting area
Air conditioning
Heating
Connecting rooms available
Kitchen
Refrigerator
Dishwasher
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Deluxe Studio Suite, 1 Queen Bed with Sofa bed, Non Smoking, Kitchenette

Deluxe Studio Suite, 1 Queen Bed with Sofa bed, Non Smoking, Kitchenette | Premium bedding, desk, laptop workspace, blackout drapes

Deluxe Studio Suite, 1 Queen Bed with Sofa bed, Non Smoking, Kitchenette

Highlights

Separate dining area
Separate sitting area
Air conditioning
Heating
Connecting rooms available
Kitchen
Refrigerator
Dishwasher
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

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Lobby

Extended Stay America Select Suites Richmond Innsbrook

  • Pet friendly
  • Parking included
  • Free WiFi
  • Air conditioning
6.4 out of 10, 640 reviews
The price is SAR 314
SAR 365 total
includes taxes & fees
25 Mar - 26 Mar
Extended Stay America Select Suites Richmond Innsbrook

About the neighborhood

Map
4231 Park Place Ct, Glen Allen, VA, 23060

What's nearby

  • Short Pump Town Center - 5 min drive - 4.7 km
  • Henrico Doctors' Hospital - 10 min drive - 8.8 km
  • Lewis Ginter Botanical Garden - 13 min drive - 13.0 km
  • University of Richmond - 13 min drive - 13.3 km
  • Henrico Sports & Events Center - 13 min drive - 16.0 km

Getting around

  • Richmond Staples Mill Road Station - 17 min drive
  • Richmond Intl. Airport (RIC) - 28 min drive

Restaurants

  • ‪Golden Corral - ‬3 min drive
  • ‪Noodles & Company - ‬14 min walk
  • ‪Silver Diner - ‬12 min walk
  • ‪The Beach House - ‬14 min walk
  • ‪Five Guys - ‬14 min walk

About this property

Extended Stay America Suites Richmond Glen Allen Short Pump

Hotel near Short Pump Town Center
Extended Stay America Suites Richmond Glen Allen Short Pump provides amenities like laundry facilities and a gym. Guests can connect to free in-room WiFi.
Additional perks include:
  • Free self parking
  • A front-desk safe, a 24-hour front desk, and smoke-free premises
  • An elevator and barbecue grills
Room features
All 95 rooms have comforts such as premium bedding and laptop-friendly workspaces, in addition to thoughtful touches like air conditioning and separate sitting areas.
More amenities include:
  • Shower/tub combinations, free toiletries, and hair dryers
  • 42-inch TVs with cable channels
  • Wardrobes/closets, separate sitting areas, and separate dining areas

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free uncovered self parking on site
  • Wheelchair-accessible parking available

Things to do

  • Fitness center

Family friendly

  • Kitchen
  • Laundry facilities
  • Microwave
  • Refrigerator
  • Separate dining area

Conveniences

  • Elevator
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Housekeeping (weekly)
  • Laundry facilities

Outdoors

  • BBQ grill(s)
  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices available
  • Braille signage
  • Elevator
  • Handrails in stairways
  • Hardwood flooring in room
  • Lever door handles
  • Stair-free path to entrance
  • Thin carpet in room
  • Tile flooring in room
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair accessible (may have limitations)

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Heating
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower/tub combination
  • Towels

Entertainment

  • 42-inch TV
  • Cable channels

Food and drink

  • Coffee/tea maker
  • Cookware/dishes/utensils
  • Dining room
  • Dishwasher
  • Freezer
  • Kitchen
  • Microwave
  • Oven
  • Paper towels
  • Refrigerator
  • Stovetop
  • Toaster

More

  • Connecting rooms available
  • Desk
  • Desk chair
  • Iron/ironing board
  • Laptop-friendly workspace
  • Phone
  • Separate sitting area

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 25.00 per accommodation, per day
Service animals are welcome, and are exempt from fees

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Pet fee: USD 25.00 per accommodation, per day
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

TownePlace Suites Marriott Richmond
TownePlace Suites Marriott Richmond Glen Allen
TownePlace Suites Marriott Richmond Hotel Glen Allen
Towneplace Suites Richmond Hotel Glen Allen
TownePlace Suites Marriott Richmond Hotel Glen Allen
TownePlace Suites Marriott Richmond Glen Allen
Hotel TownePlace Suites by Marriott Richmond Glen Allen
Glen Allen TownePlace Suites by Marriott Richmond Hotel
Hotel TownePlace Suites by Marriott Richmond
TownePlace Suites by Marriott Richmond Glen Allen
TownePlace Suites Marriott Richmond Hotel
TownePlace Suites Marriott Richmond
TownePlace Suites by Marriott Richmond
Extended Stay America Richmond Glen Allen Short Pump

Frequently asked questions

Is Extended Stay America Suites Richmond Glen Allen Short Pump pet-friendly?

Yes, pets are allowed at this property. There's a fee of USD 25.00 per accommodation, per day. Service animals are exempt from fees.

How much is parking at Extended Stay America Suites Richmond Glen Allen Short Pump?

Self parking is free at this property.

What time is check-in at Extended Stay America Suites Richmond Glen Allen Short Pump?

Check-in start time: 3 PM; Check-in end time: midnight. A fee applies for early check-in (subject to availability). Late check-in is available during limited hours.

What time is check-out at Extended Stay America Suites Richmond Glen Allen Short Pump?

Check-out is at 11:00 AM. Late check-out is available for a fee (subject to availability).

Where is Extended Stay America Suites Richmond Glen Allen Short Pump located?

Situated in a shopping district, this hotel is 2.9 mi (4.7 km) from Short Pump Town Center and within 6 mi (10 km) of Virginia Hospital & Health and Regency Square Mall. Sheltering Arms Institute and Henrico Doctors' Hospital are also within 6 mi (10 km).

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Extended Stay America Suites Richmond Glen Allen Short Pump Reviews

Reviews

6.2
Rating 10 - Excellent. 101 out of 400 reviews
Rating 8 - Good. 75 out of 400 reviews
Rating 6 - Okay. 65 out of 400 reviews
Rating 4 - Poor. 57 out of 400 reviews
Rating 2 - Terrible. 102 out of 400 reviews

6.2/10

Cleanliness

7.4/10

Staff & service

5.4/10

Amenities

6.0/10

Property conditions & facilities

5.6/10

Eco-friendliness

Reviews

10/10 Excellent

Omar

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I’ve stayed at this location before…once again I’ve had a very pleasant experience no complaints. I will definitely be staying here again in the future.
Stayed 1 night in Mar 2025

10/10 Excellent

Omar

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice Stay the staff was great
Stayed 1 night in Feb 2025

10/10 Excellent

Omar

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great Stay…no complaints
Stayed 1 night in Feb 2025

2/10 Terrible

Marsha

It was more a problem with Expedia. I booked with Expedia for a housing service and the hotel stated they couldn’t honor the booking. So there was never a stay with that booking. Expedia failed to refund my money back saying they couldn’t reach the hotel.
Stayed 2 nights in Feb 2025

2/10 Terrible

Lendell

Liked: Staff & service
Disliked: Property conditions & facilities
I didn’t like there was roaches in my room. Couldn’t relax, were killing roaches all night and couldn’t sleep
Stayed 1 night in Feb 2025

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities
I was very pleasantly surprised with the overall condition of the property and my room. Clean, quiet - no complaints at all. I would highly recommend this Extended Stay site.
Stayed 2 nights in Nov 2024

10/10 Excellent

Fawad

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was quiet and customer service was great! Service desk people were nice but I did not like one thing that we found bugs under the pillows.
Stayed 1 night in Sep 2024

10/10 Excellent

Perri

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel
Stayed 2 nights in Mar 2024

4/10 Poor

Edwin

Disliked: Cleanliness
Stay away from room 130
The room where I stayed was close to an exit building door, people come in and out at all the time , the front desk should make u aware or the noise coming when the door slam the frame , it was a rough night sleep . I did probably sleep two hours total
Stayed 1 night in Oct 2024

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities
No issues
Stayed 2 nights in Jul 2024

6/10 Okay

Toyla

Liked: Amenities
Disliked: Staff & service
The rooms were pretty decent. I loved that I could cook for my family. However, there were roaches in the bathroom
Stayed 6 nights in May 2024

4/10 Poor

Daveda

Disliked: Cleanliness, amenities, property conditions & facilities
Super bad roach problem. They were inside the refrigerator on 2 occasions (big and small). A lot of people live there. Noisy... hallway door slams hard throughout the day and night.
Stayed 3 nights in Oct 2024

10/10 Excellent

Mmcbride804

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great service Excellent staff Clean stay
Stayed 1 night in Jan 2023

8/10 Good

Belinda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property was in a nice location and close to everything!!
Stayed 2 nights in Oct 2023

2/10 Terrible

Lilian

Disliked: Cleanliness, property conditions & facilities
The check in process was simple. The room was nice just not thoroughly cleaned as it should be. In the morning after taking a shower an army of baby roaches decided to come out of hiding. Never in my life had i experienced this in a hotel.
Stayed 1 night in Sep 2024

2/10 Terrible

Thomas

Disliked: Cleanliness, property conditions & facilities
Had no water, informed front desk I was unable to use the room as a result. Requested refund but no response. Did not stay but 15 minutes.
Stayed 1 night in Oct 2024

4/10 Poor

Justine

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Staff was very kind but there were multiple roaches in the room
Stayed 1 night in May 2024

10/10 Excellent

Antione

Liked: Staff & service
Good
Very professional customer service also i enjoyed the convience of having shopping centers and food near
Stayed 2 nights in Apr 2024

2/10 Terrible

Kentrai

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Awful hotel
Very old and outdated. Dirty with stains on mattresses and bugs. Wasn’t happy at all with the accommodations or for the overall cleanliness of the hotel. Very disappointing
Stayed 3 nights in Aug 2024

2/10 Terrible

Marty

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Waste of time
I booked a room, paid in advance, and they told me they had no rooms left when I arrived.
Stayed 1 night in Aug 2024

4/10 Poor

Mohammed

Disliked: Cleanliness, property conditions & facilities
Around property too many people hanging around scary seems something going on
Stayed 1 night in Jun 2024

6/10 Okay

Gary

Disliked: Cleanliness, property conditions & facilities
Stayed a week had roaches in room breakfast was very limited but service was good
Stayed 7 nights in Oct 2023

6/10 Okay

Chena

Liked: Staff & service, room comfort
Overall Stay
The room was okay minus the location of the room. Was close by a entrace and exit door to so all I heard all day and night was the door slamming people in and out.
Stayed 1 night in Apr 2024

4/10 Poor

Jeffrey

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Totally not clean all the way around. The bedding had layers of dead skin on the sheets, unfortunately I didn't find out until to next morning. Looked like it was being used to house the homeless. Twenty people setting in the court yard in the morning at a 9 am check out. Plus, they required a $50 deposit for any possible damages. Without letting you inspect the room before hand. I found 3 area that was damaged when I walked in. When I reported them to the clerk she wasn't aware of them. So, they could have changed me for those pre existing damages if I haven't reported them to the clerk.
Stayed 1 night in Nov 2024

2/10 Terrible

Lore

Disliked: Cleanliness, property conditions & facilities, room comfort
Bed bugs
My room had bed bugs. They did not activate until my second night. The sofa in the room was filthy.
Stayed 2 nights in Jun 2024