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Comfort Suites

2.0 star property
Hotel in Richmond with free breakfast and a fitness center

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Photo gallery for Comfort Suites

Exterior
Interior
Lobby
Property grounds
Standard Room, 1 Queen Bed, Non Smoking | Desk, iron/ironing board, free WiFi, bed sheets

Reviews

5.6 out of 10

Popular amenities

  • Pool
  • Breakfast included
  • Pet friendly
  • Free WiFi
  • Air conditioning
  • Gym

Room options

About the neighborhood

Map
419 Commerce Drive, Richmond, IN, 47374

What's nearby

  • Richmond Mall - 2 min drive - 2.1 km
  • Hayes Arboretum - 5 min drive - 3.0 km
  • Earlham College - 8 min drive - 7.7 km
  • Indiana University East - 11 min drive - 12.1 km
  • Wayne County Fairgrounds - 14 min drive - 12.2 km

Getting around

  • Dayton Intl. Airport (DAY) - 36 min drive

Restaurants

  • ‪McDonald's - ‬5 min drive
  • ‪Starbucks - ‬3 min drive
  • ‪Culver's - ‬1 min walk
  • ‪McDonald's - ‬2 min walk
  • ‪Texas Roadhouse - ‬3 min drive

About this property

Comfort Suites

Property highlights
Consider a stay at Comfort Suites and take advantage of free continental breakfast, laundry facilities, and a gym. Stay connected with free in-room WiFi.
You'll also enjoy perks such as:
  • An indoor pool and an outdoor pool
  • 1 meeting room, coffee/tea in the lobby, and smoke-free premises
Room features
All 70 rooms boast comforts such as air conditioning, in addition to amenities like free WiFi.
Other amenities include:
  • Premium channels, coffee/tea makers, and daily housekeeping

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Food and drink

  • Free continental breakfast available daily 6 AM–9 AM
  • Coffee/tea in common area(s)

Things to do

  • Fitness center
  • Indoor pool
  • Outdoor pool

Family friendly

  • Indoor pool
  • Laundry facilities
  • Outdoor pool

Guest services

  • Daily housekeeping
  • Laundry facilities

Business services

  • Meeting room

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets

Bathroom

  • Towels

Entertainment

  • Premium channels
  • Satellite channels

Food and drink

  • Coffee/tea maker

More

  • Desk
  • Free local calls
  • Iron/ironing board (on request)
  • Phone
LIST_ALT

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 7 AM
Minimum check-in age: 21

Check-out

Check-out before 11 AM

Pets

Pets allowed
Service animals are welcome, and are exempt from fees
Up to 40 lbs per pet

Children and extra beds

Children are welcome
Children up to the age of 18 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

MONETIZATION_ON

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Service fee: USD 2.00 per accommodation, per night

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted

Property is also known as

Econo Lodge Motel Richmond
Econo Lodge Richmond
Econo Lodge
Comfort Suites Hotel
Comfort Suites Richmond
Econo Lodge Richmond Area

Frequently asked questions

Does Comfort Suites have a pool?

Yes, this property has an indoor pool and an outdoor pool.

Is Comfort Suites pet-friendly?

Yes, this hotel allows pets with a maximum weight of up to 40 lbs per pet.

What time is check-in at Comfort Suites?

Check-in start time: 3 PM; Check-in end time: 7 AM.

What time is check-out at Comfort Suites?

Check-out is at 11 AM.

Where is Comfort Suites located?

Situated in Richmond, this hotel is within 3 mi (5 km) of Richmond Mall, Hayes Arboretum, and Glenn Miller Park. Rose Garden is 2.5 mi (4.1 km) away.

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Comfort Suites Reviews

Reviews

5.6
Rating 10 - Excellent. 3 out of 93 reviews
Rating 8 - Good. 22 out of 93 reviews
Rating 6 - Okay. 31 out of 93 reviews
Rating 4 - Poor. 23 out of 93 reviews
Rating 2 - Terrible. 14 out of 93 reviews

6.0/10

Cleanliness

7.0/10

Staff & service

5.2/10

Property conditions & facilities

Reviews

This review was submitted before 2018 and has not been verified.

4/10 Poor

Christine

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
The room was at the back of the property a little too isolated. We didn't feel safe. The tub and toilet were stained. The floor bounced when we walked on it.
This review was submitted before 2018 and has not been verified.

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service
This review was submitted before 2018 and has not been verified.

2/10 Terrible

joe, pa

Disliked: Cleanliness, property conditions & facilities, room comfort
The floors through out, and bathroom were filthy.
This review was submitted before 2018 and has not been verified.

8/10 Good

charles, springfield mo

Liked: Cleanliness, staff & service, room comfort
value for the money
This review was submitted before 2018 and has not been verified.

10/10 Excellent

darlene, richmond indiana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Friendly helpful and clean quiet
Everything you need is there no hassle i rested well
This review was submitted before 2018 and has not been verified.

8/10 Good

Nick, Saint Cloud, MN

Liked: Staff & service, property conditions & facilities, room comfort
Great motel
We stayed there 4 nights and it was easy to make it home for that time being. we had our 2 year old with and it was spacious enough for him to run around and play with toys and not trip over him. I didn't see anything about a fridge a microwave so seeing that was a bonus. Overall the room could of been cleaner, the walls were gross and had stains and who knows what on them... but the beds seemed clean and were comfy. The staff was amazing. The breakfast was okay... we usually got up at the tail end of it so only cereal was left.
This review was submitted before 2018 and has not been verified.

2/10 Terrible

Sean

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
No Sleep for the travelling man
Not a good experience. The room was okay.... you get what you pay for.... Was put in back corner where there was drug activity and partying all night long. Left in the middle of the night to resume travel since sleeping was not an option. Called customer service the next day and was hurried off the phone. They did not seem to care... must be par for the course.
This review was submitted before 2018 and has not been verified.

6/10 Okay

Charlotte Ann, Maryland

Liked: Room comfort
Disliked: Property conditions & facilities
Good value for the ptice.
The room was large. The bathroom needs updating but it worked.
This review was submitted before 2018 and has not been verified.

6/10 Okay

Verified traveler

Liked: Room comfort
Disliked: Staff & service
No one there when I arrived. Had to wait 5 minutes for anyone to show up. They gave me a room with a TV that did not work. The toilet had a hard time flushing and the phone was dead so I could not all the front desk. It was pouring down rain so had to go out to get another room. They did give me a room that had been recently remodeled and the TV worked. Bed was very comfortable.
This review was submitted before 2018 and has not been verified.

2/10 Terrible

Dawn, South Dakota

Disliked: Cleanliness, property conditions & facilities, room comfort
Could never recommend-sorry
We stayed at this hotel last night because we needed a place to stay due to a storm. They did have a room---the evening clerk was very helpful trying to accommodate our needs (a sofa bed). Upon entering the room, I was immediately disgusted by the vinyl flooring all over. It felt sticky and gross. There were two hand towels and that is all for bath linens. The employee said there were no washcloths but she did bring some bath towels. Bath tub was supposed to be white but was stained a dark tan. There was disgusting dirt behind the door.--you could tell it hadn't been cleaned for weeks. The tv was very fuzzy. Thankfully, the beds were comfortable. But I felt so disgusting the whole time and I couldn't take a shower in the disgusting shower. The crock pot in the lobby was not clean and upon walking in last night, there was a very inappropriate show on tv.
This review was submitted before 2018 and has not been verified.

6/10 Okay

Anthony

This review was submitted before 2018 and has not been verified.

2/10 Terrible

jared

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Was horibble I got a refund and left the first night out of a week beds where not made smelt like beer and bathroom door didn't even close
This review was submitted before 2018 and has not been verified.

4/10 Poor

Dave, WAYNE CITY

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
ELDORA DREAM
GOOD PLACE TO TAKE SHOWER AND GET SOME SLEEP
This review was submitted before 2018 and has not been verified.

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This review was submitted before 2018 and has not been verified.

6/10 Okay

Verified traveler

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
We were not there much and thank goodness. We got a non-smoking room, the entire room smelled of smoke, like the cleaning lady was chain-smoking while she cleaned it. The room was in major need of some TLC.
This review was submitted before 2018 and has not been verified.

6/10 Okay

Teri

Disliked: Cleanliness, property conditions & facilities, room comfort
This review was submitted before 2018 and has not been verified.

4/10 Poor

Verified traveler

Disliked: Property conditions & facilities, room comfort
2am Stop. 1 hour to get into room.
We arrived at 2am, while check-in was easy. The front desk lady was on the phone with a friend and when I opened the door she said **** you scared me. After that we got a key to a room. When we tried to use it it didn't work, we had to walk back to the front desk three times before we got a working key. By then we had awoken the loud barking dog in the adjacent room. So we asked to be moved, this began a nearly 45 min circus show or poorly managed room inventory, and access keys that would not work. Finally at 3am we demanded our original room. We are entered put out iPhones music up as loud as it would go and endured an hour of solid barking. On the plus side the beds were surprisingly comfortable...or maybe we were just exhausted.
This review was submitted before 2018 and has not been verified.

8/10 Good

Verified traveler

Liked: Property conditions & facilities
This review was submitted before 2018 and has not been verified.

4/10 Poor

Verified traveler

Disliked: Property conditions & facilities, room comfort
The room smelled of smoke so that was uncomfortable for us.
This review was submitted before 2018 and has not been verified.

4/10 Poor

Alex

Disliked: Cleanliness, staff & service
This review was submitted before 2018 and has not been verified.

2/10 Terrible

Scott, Cincinnati, Oh

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
The room appeared ok. I did a superficial check of the bed and stuff. But woke up the next day with bed bug bites on my stomach and arm. Still itching two days later too! Other guests came in drunk, loud and obnoxious at 2am as well. Won't stay here again.
This review was submitted before 2018 and has not been verified.

4/10 Poor

Verified traveler

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Convenient to highway
The hotel staff was helpful and friendly. There was no hot water for a shower in the morning.
This review was submitted before 2018 and has not been verified.

6/10 Okay

Verified traveler

Disliked: Cleanliness
Good cheap option
Our hotel room wasn't spotless, and it smelled like cigarettes even though it was a non-smoking room, but it was what we needed for the price! The heat wasn't on in our room when we arrived so it was quite chilly, but the room warmed up fairly quickly. I would recommend if you're looking for a quick stay on the cheaper side.
This review was submitted before 2018 and has not been verified.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
CONVENIENT
NICE PEOPLE AND VERY HELPFUL VERY SWEET LADY AT FRONT DESK
This review was submitted before 2018 and has not been verified.

8/10 Good

Jack

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
No frills, but we would stay again. The breakfast was better than most. Tub and shower was small. No one was around when we checked out, but wrote a note on a napkin, left the keys and was gone. Thanks!