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Candlewood Suites Richmond - West Broad by IHG

2.5 star property
Suburban hotel with a fitness center and a 24-hour front desk

Choose dates to view prices

Photo gallery for Candlewood Suites Richmond - West Broad by IHG

Desk, laptop workspace, blackout drapes, iron/ironing board
Exterior
Full-size fridge, microwave, stovetop, dishwasher
BBQ/picnic area
Property amenity

Reviews

8.2 out of 10
Very good

Popular amenities

  • Gym
  • Pet friendly
  • 24/7 front desk
  • Laundry
  • Air conditioning
  • Kitchen
The current price is SAR 420
SAR 489 total
includes taxes & fees
30 Mar - 31 Mar

Room options

Available filters for rooms
Showing 11 of 11 rooms

View all photos for Studio Suite, 1 King Bed, Accessible (Communication, Accessible Tub)

Full-size fridge, microwave, stovetop, dishwasher

Studio Suite, 1 King Bed, Accessible (Communication, Accessible Tub)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Kitchen
Full-sized refrigerator/freezer
Dishwasher
Flat-screen TV
Blackout drapes/curtains
  • 28 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 Bedroom (1 King Bed)

Room amenity

Suite, 1 Bedroom (1 King Bed)

Highlights

Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Kitchen
Full-sized refrigerator/freezer
Dishwasher
Flat-screen TV
  • 51 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 Bedroom, Accessible (Communication Accessible)

Room amenity

Suite, 1 Bedroom, Accessible (Communication Accessible)

Highlights

Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Kitchen
Full-sized refrigerator/freezer
Dishwasher
Flat-screen TV
  • 51 sq m
  • Sleeps 6
  • 2 Queen Beds

View all photos for Studio Suite, 1 King Bed

Full-size fridge, microwave, stovetop, dishwasher

Studio Suite, 1 King Bed

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Kitchen
Full-sized refrigerator/freezer
Dishwasher
Flat-screen TV
Blackout drapes/curtains
  • 28 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 Bedroom, Accessible (Communication, Accessible Tub)

Room amenity

Suite, 1 Bedroom, Accessible (Communication, Accessible Tub)

Highlights

Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Kitchen
Full-sized refrigerator/freezer
Dishwasher
Flat-screen TV
  • 51 sq m
  • Sleeps 6
  • 2 Queen Beds

View all photos for Studio Suite, 1 King Bed, Accessible (Mobility, Accessible Tub)

Full-size fridge, microwave, stovetop, dishwasher

Studio Suite, 1 King Bed, Accessible (Mobility, Accessible Tub)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Kitchen
Full-sized refrigerator/freezer
Dishwasher
Flat-screen TV
Blackout drapes/curtains
  • 28 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Studio Suite, 1 King Bed, Accessible (Communication Accessible)

Room amenity

Studio Suite, 1 King Bed, Accessible (Communication Accessible)

Highlights

Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Kitchen
Full-sized refrigerator/freezer
Dishwasher
Flat-screen TV
  • 51 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 Bedroom

Room amenity

Suite, 1 Bedroom

Highlights

Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Kitchen
Full-sized refrigerator/freezer
Dishwasher
Flat-screen TV
  • 51 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 Bedroom, Accessible (Mobility, Accessible Tub)

Room amenity

Suite, 1 Bedroom, Accessible (Mobility, Accessible Tub)

Highlights

Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Kitchen
Full-sized refrigerator/freezer
Dishwasher
Flat-screen TV
  • 51 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 Bedroom (2 Queen Beds)

Room amenity

Suite, 1 Bedroom (2 Queen Beds)

Highlights

Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Kitchen
Full-sized refrigerator/freezer
Dishwasher
Flat-screen TV
  • 51 sq m
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Studio Suite (Room Type Assigned at Check-In)

Desk, laptop workspace, blackout drapes, iron/ironing board

Studio Suite (Room Type Assigned at Check-In)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Kitchen
Full-sized refrigerator/freezer
Dishwasher
Flat-screen TV
Blackout drapes/curtains
  • 28 sq m
  • Sleeps 2
  • 1 King Bed

Similar properties

Exterior

Holiday Inn Express Richmond - Midtown by IHG

  • Pool
  • Breakfast included
  • Parking included
  • Free WiFi
8.4 out of 10, Very Good, 1,003 reviews
The price is SAR 428
SAR 507 total
includes taxes & fees
16 Mar - 17 Mar
Holiday Inn Express Richmond - Midtown by IHG

About the neighborhood

Map
2100 Dickens Rd, Richmond, VA, 23230

What's nearby

  • Henrico Doctors' Hospital - 4 min drive - 3.1 km
  • University of Richmond - 5 min drive - 4.2 km
  • Lewis Ginter Botanical Garden - 6 min drive - 5.7 km
  • Carytown - 7 min drive - 6.8 km
  • Virginia Commonwealth University - 9 min drive - 7.6 km

Getting around

  • Richmond Staples Mill Road Station - 6 min drive
  • Richmond Intl. Airport (RIC) - 20 min drive

Restaurants

  • ‪Burger King - ‬16 min walk
  • ‪Sonic Drive-In - ‬2 min drive
  • ‪Denny's - ‬1 min walk
  • ‪Taco Bell - ‬2 min drive
  • ‪Taco Bell - ‬2 min drive

About this property

Candlewood Suites Richmond - West Broad by IHG

Hotel near Virginia Commonwealth University
You can look forward to a garden, laundry facilities, and a gym at Candlewood Suites Richmond - West Broad by IHG. In addition to a business center and a restaurant, guests can connect to free in-room WiFi.
You'll also enjoy perks such as:
  • Free self parking and extended parking
  • Express check-out, a TV in the lobby, and a front-desk safe
  • A 24-hour front desk, barbecue grills, and smoke-free premises
  • Guest reviews give top marks for the helpful staff
Room features
All 98 rooms boast comforts such as wet bars and laptop-friendly workspaces, in addition to perks like air conditioning and separate sitting areas. Guest reviews speak positively of the clean rooms at the property.
More conveniences in all rooms include:
  • Bathrooms with shower/tub combinations and free toiletries
  • 49-inch flat-screen TVs with premium channels
  • Wardrobes/closets, separate sitting areas, and kitchens

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi and wired Internet

Parking and transportation

  • Free uncovered self parking on site
  • Free uncovered extended parking on site
  • Free RV/bus/truck parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • 1 restaurant
  • Coffee/tea in common area(s)

Things to do

  • Fitness center

Family friendly

  • Full-sized refrigerator
  • Kitchen
  • Laundry facilities
  • Microwave
  • Snack bar/deli

Conveniences

  • Elevator
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Housekeeping (on request)
  • Laundry facilities

Business services

  • Business center

Outdoors

  • BBQ grill(s)
  • Garden
  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices available
  • Braille signage
  • Elevator
  • Grab bar near toilet
  • Handrails in stairways
  • Hardwood flooring in room
  • Lever door handles
  • Stair-free path to entrance
  • Thin carpet in room
  • Tile flooring in room
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair-accessible business center
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Heating (climate-controlled)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/tub combination
  • Soap
  • Toilet paper
  • Towels
  • Toothbrush and toothpaste (on request)

Entertainment

  • 49-inch flat-screen TV
  • Cable channels
  • Premium channels

Food and drink

  • Coffee/tea maker
  • Cookware/dishes/utensils
  • Dishwasher
  • Kitchen
  • Microwave
  • Paper towels
  • Refrigerator
  • Stovetop
  • Wet bar

More

  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Iron/ironing board
  • Laptop-friendly workspace
  • Phone
  • Separate sitting area
LIST_ALT

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 75 per pet (varies based on length of stay)
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total (up to 40 lbs per pet)
Pets cannot be left unattended
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
4 children, up to the age of 18 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

MONETIZATION_ON

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 50.00 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

  • Pet fee: USD 75 per pet (varies based on length of stay)
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a smoke detector and window guards
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Guests under 18 years old are not allowed in the fitness facility
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Days Inn Richmond West Broad
Days Richmond West Broad
Candlewood Suites Richmond West Broad Hotel
Candlewood Suites Broad Hotel
Candlewood Suites Richmond West Broad
Candlewood Suites Broad
Candlewood Suites Richmond West Broad
Candlewood Suites Richmond West Broad an IHG Hotel
Candlewood Suites Richmond - West Broad by IHG Hotel
Candlewood Suites Richmond - West Broad by IHG Richmond
Candlewood Suites Richmond - West Broad by IHG Hotel Richmond

Frequently asked questions

Is Candlewood Suites Richmond - West Broad by IHG pet-friendly?

Yes, this property allows dogs (limit 2 total) with a maximum weight of up to 40 lbs per pet. There's a fee of USD 75 per pet, per week. Service animals are exempt from fees.

How much is parking at Candlewood Suites Richmond - West Broad by IHG?

Self parking and extended parking are free at this property.

What time is check-in at Candlewood Suites Richmond - West Broad by IHG?

Check-in start time: 3:00 PM; Check-in end time: anytime.

What time is check-out at Candlewood Suites Richmond - West Broad by IHG?

Check-out is at 11 AM.

Where is Candlewood Suites Richmond - West Broad by IHG located?

Situated in the business district, this hotel is 1.1 mi (1.7 km) from Bon Secours Heart Institute at Reynolds Crossing and within 3 mi (5 km) of Shops at Willow Lawn and Henrico Doctors' Hospital. University of Richmond and Robins Center are also within 3 mi (5 km).

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Candlewood Suites Richmond - West Broad by IHG Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 448 out of 877 reviews
Rating 8 - Good. 234 out of 877 reviews
Rating 6 - Okay. 78 out of 877 reviews
Rating 4 - Poor. 58 out of 877 reviews
Rating 2 - Terrible. 59 out of 877 reviews

8.6/10

Cleanliness

8.8/10

Staff & service

8.0/10

Amenities

8.4/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Jessica

It was easy to check in, the staff were nice and accommodating, and it’s a good location (nearby a lot of locations).
Stayed 2 nights in Mar 2025

8/10 Good

Jamie

Liked: Cleanliness, staff & service, property conditions & facilities
Staff was great! We’ve stayed here multiple times and always a pleasant stay
Stayed 3 nights in Feb 2025

10/10 Excellent

Devona

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Just a nice hotel
Stayed 1 night in Feb 2025

8/10 Good

Emily

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Some noise from elevator and noisy guests in hallway
Stayed 3 nights in Mar 2025

10/10 Excellent

tara

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We spent 3 nights here and it was perfect. The hotel was close to the family we were visiting and the price per night was great. It was quiet and the parking was plentiful.
Stayed 3 nights in Dec 2024

10/10 Excellent

James

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
When in Richmond, we always stay at the Candlewood and would always recommend staying there.
Stayed 1 night in Dec 2024

10/10 Excellent

Scott

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location large rooms great amenities
Stayed 2 nights in Nov 2024

2/10 Terrible

Arminta

Pictures are much different that the property
Stayed 2 nights in Jan 2025

10/10 Excellent

Ron

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place to stay
Everything was great but would Like'd to have some kind of breakfast in the morning
Stayed 2 nights in Nov 2024

10/10 Excellent

Scott

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel
Stayed 2 nights in Jul 2024

2/10 Terrible

Jade

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
There were roaches and we couldn’t sleep due to noise. It was not clean. The place needs to be renovated and our room did not look like what was advertised. I don’t know if we just got the worst room in the place but we would not recommend this hotel.
Stayed 3 nights in Feb 2025

10/10 Excellent

Griffin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
great qulity and plenty of space in the suites
Stayed 1 night in Dec 2024

8/10 Good

Kimberly

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was great upon arrival our room was ready. Really appreciated that the room had two separate sleeping areas, my kids hate pullouts so we always take an air mattress but we didn’t need it this time. Full sized fridge was great, comfy beds. The only negative is the hallways to the rooms, exiting the elevator the wall was scraped and busted could use some paint. I’d stay again regardless of this.
Stayed 1 night in Feb 2025

10/10 Excellent

Lise

Liked: Cleanliness, staff & service, property conditions & facilities
Clean, roomy, big fridge, safe
Stayed 1 night in Nov 2024

10/10 Excellent

Diana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place
Stayed 1 night in Sep 2024

10/10 Excellent

Timothy

Very large and spacious, well kept. Wonderful check in
Stayed 1 night in Nov 2024

8/10 Good

Chiquita

Liked: Staff & service, property conditions & facilities
I enjoyed my stay but I cannot give it a 5 star because you get what you pay for. They did not have continental breakfast which I thought and also the bathroom was clean but no clean towels. Bedroom was nice the mattress was comfortable but it was hair that wasn't mine all in the sheets in one of the 2 beds.
Stayed 2 nights in Jan 2025

8/10 Good

Joe

Liked: Cleanliness, staff & service
We have stayed here many times over the years. It's just a good mid priced hotel in the middle of all the places we like to shop and eat. Austin at the front desk has been there a long time and is always very kind and provides excellent customer service.
Stayed 1 night in Nov 2024

4/10 Poor

corinne

Disliked: Cleanliness, amenities
Floors were not vacuumed in our room and we had no hot water in the shower. Stayed here to be close to hospital for surgery and ended up having to take a cold shower before going to hospital. Very disappointed!!!
Stayed 1 night in Feb 2025

10/10 Excellent

Crystal

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Will come again!
It was comfortable and clean! Staff was nice!!
Stayed 2 nights in Oct 2024

6/10 Okay

Dhamodaran

Liked: Cleanliness, staff & service
The shower was bot working in the room i stayed in, otherwise it is good
Stayed 1 night in Nov 2024

6/10 Okay

Tammy

Liked: Staff & service
Comfortable beds and welcoming staff but lacking in cleanliness and some services.
Stayed 3 nights in Nov 2024

6/10 Okay

Jade

Disliked: Staff & service
Apparently there was new staff at the front desk that was not properly trained although she was nice and I was being patient it was really unprofessional that she had to keep calling someone on the phone to figure out what to do over about 30 mins to check in
Stayed 1 night in Feb 2025

8/10 Good

Kimberly

Liked: Cleanliness, staff & service, property conditions & facilities
all was good
Stayed 2 nights in Nov 2024

8/10 Good

Leiah

Liked: Staff & service
Room was nice, area was perfect
Stayed 2 nights in Jul 2024