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Hotel Astor

3.0 star property
Hotel in Retalhuleu with free breakfast and a 24-hour front desk

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your current months are November, 2024 and December, 2024.
November 2024
December 2024

Photo gallery for Hotel Astor

Front of property
Outdoor pool
Courtyard
Standard Quadruple Room | Desk, rollaway beds, bed sheets
Front of property

Reviews

7.2 out of 10

Good

Popular amenities

  • Bar
    Bar
  • Pool
    Pool
  • Breakfast included
    Breakfast included
  • Room service
    Room service
  • 24/7 front desk
    24/7 front desk
  • Air conditioning
    Air conditioning

Room options

Available filters for rooms
Showing 4 of 4 rooms

View all photos for Standard Quadruple Room

Standard Quadruple Room | Desk, rollaway beds, bed sheets

Standard Quadruple Room

Highlights

Air conditioning
Flat-screen TV
Ceiling fan
Private bathroom
Free bottled water
Desk
Daily housekeeping
  • Sleeps 4
  • 4 Twin Beds

View all photos for Standard Double Room

Desk, rollaway beds, bed sheets

Standard Double Room

Highlights

Air conditioning
Flat-screen TV
Ceiling fan
Private bathroom
Free bottled water
Desk
Daily housekeeping
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

View all photos for Standard Triple Room

Desk, rollaway beds, bed sheets

Standard Triple Room

Highlights

Air conditioning
Flat-screen TV
Ceiling fan
Private bathroom
Free bottled water
Desk
Daily housekeeping
  • Sleeps 3
  • 3 Twin Beds

View all photos for Standard Single Room

Standard Single Room | Desk, rollaway beds, bed sheets

Standard Single Room

Highlights

Air conditioning
Flat-screen TV
Ceiling fan
Private bathroom
Free bottled water
Desk
Daily housekeeping
  • Sleeps 1
  • 1 Double Bed

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includes taxes & fees
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About the neighborhood

Map
5ta. Calle 4-60 Zona 1, Retalhuleu

What's nearby

  • San Antonio de Padua Church - 1 min walk
  • Dino Park - 8 min drive
  • Xetulul Theme Park - 12 min drive
  • Xocomil Waterpark - 12 min drive
  • Parque de Aventura Xejuyup - 12 min drive

Getting around

  • Retalhuleu (RER) - 4 min drive

Restaurants

  • ‪Papa John’s - ‬14 min walk
  • ‪Carnitas Rosy Retalhuleu - ‬10 min walk
  • ‪Burguer King Retalhuleu - ‬6 min drive
  • ‪Tacobell La Trinidad - ‬12 min walk
  • ‪Café Barista - ‬12 min walk

About this property

Hotel Astor

Hotel in the city center
Free full breakfast, a garden, and dry cleaning/laundry services are just a few of the amenities provided at Hotel Astor. The on-site Regional cuisine restaurant, Los Bodegones, offers breakfast, lunch, and dinner. Free WiFi in public areas and a bar are available to all guests.
Other perks at this hotel include:
  • An outdoor pool
  • Free self parking
  • A roundtrip airport shuttle (surcharge), a 24-hour front desk, and luggage storage
  • Tour/ticket assistance, a front-desk safe, and 6 meeting rooms
Room features
All guestrooms at Hotel Astor have comforts such as air conditioning, in addition to amenities like free bottled water.
More conveniences in all rooms include:
  • Bathrooms with showers and free toiletries
  • 24-inch flat-screen TVs with cable channels
  • Ceiling fans, daily housekeeping, and desks

Languages

English, Spanish

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • 24-hour roundtrip airport shuttle (surcharge)

Food and drink

  • Free full breakfast available daily 7 AM–10 AM
  • 1 restaurant
  • 1 bar
  • Room service available

Restaurants on site

  • Los Bodegones

Things to do

  • Outdoor pool

Family friendly

  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra beds (surcharge)

Conveniences

  • Banquet hall
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Dry cleaning service
  • Laundry facilities
  • Luggage storage
  • Tour/ticket assistance

Business services

  • Meeting rooms - 6

Outdoors

  • Garden

Accessibility

  • This property does not have elevators

More

  • Designated smoking areas

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Ceiling fan
  • Rollaway/extra beds (surcharge)

Bathroom

  • Free toiletries
  • Private bathroom
  • Shower
  • Towels

Entertainment

  • 24-inch flat-screen TV
  • Cable channels

Food and drink

  • Free bottled water

More

  • Desk

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 8 PM
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 1 PM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
2 children, up to the age of 10 years, can stay for free if using existing beds when occupying the parent or guardian's room; children may not be eligible for complimentary breakfast
Rollaway/extra beds are available for USD 20.0 per night
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Airport shuttle fee: USD 10 per person (roundtrip)
  • Airport shuttle fee per child: USD 10 (roundtrip), (from 5 to 18 years old)
  • Rollaway bed fee: USD 20.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a first aid kit

We should mention

This property does not have elevators
No pets and no service animals are allowed at this property

Property is also known as

HOTEL ASTOR Retalhuleu
ASTOR Retalhuleu
HOTEL ASTOR Hotel
HOTEL ASTOR Retalhuleu
HOTEL ASTOR Hotel Retalhuleu

Frequently asked questions

Does Hotel Astor have a pool?

Yes, this property has an outdoor pool.

Is Hotel Astor pet-friendly?

No, pets are not allowed at this property.

How much is parking at Hotel Astor?

Self parking is free at this property.

What time is check-in at Hotel Astor?

Check-in start time: 3 PM; Check-in end time: 8 PM. After-hours check-in is not available.

What time is check-out at Hotel Astor?

Check-out is at 1 PM.

Does Hotel Astor provide a shuttle to the airport?

Yes, there's an airport shuttle. A fee of USD 10 per person applies.

Where is Hotel Astor located?

Located in the heart of Retalhuleu, this hotel is steps from San Antonio de Padua Church, Museum of Archeology and Ethnology, and Museo de Arqueología y Etnología. Dino Park and Parque de Aventura Xejuyup are also within 9 mi (15 km).

Hotel Astor Reviews

Reviews

7.2

Good

Rating 10 - Excellent. 4 out of 16 reviews" "
Rating 8 - Good. 7 out of 16 reviews" "
Rating 6 - Okay. 2 out of 16 reviews" "
Rating 4 - Poor. 0 out of 16 reviews" "
Rating 2 - Terrible. 3 out of 16 reviews" "

8.0/10

Cleanliness

7.0/10

Staff & service

8.0/10

Amenities

6.4/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Kerem Susana

Stayed 1 night in Jun 2024

6/10 Okay

Andrew

Liked: Cleanliness
Stayed 1 night in Jun 2024

10/10 Excellent

eduardo, Calhoun

Liked: Amenities
Buena atención
Stayed 2 nights in May 2024

6/10 Okay

Kevin

Traveled with family
Liked: Cleanliness
El hotel es bonito, accesible, céntrico, limpio en cuanto a las habitaciones y el personal es amable. El único problema (para mí) es que las habitaciones no filtran muy bien el sonido y desde las 6-7am comienzan los ruidos del personal y del proceso de construcción que tienen dentro del hotel.
Stayed 1 night in Jul 2023

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service
The people was very kínd and the location for out visit was great.
Stayed 2 nights in Feb 2019

8/10 Good

rigoberto

Liked: Cleanliness, staff & service, property conditions & facilities
Business trip Hotel
Very good location, very clean hotel, the foods is ok but should improve the menu, just a handful of options available, showers are very bad, water is cold and hot with out control.
Stayed 2 nights in Jan 2019

10/10 Excellent

Carlos, Washington, DC

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice Hotel to stay
Very nice hotel, I would def stay here if I come back again.
Stayed 5 nights in Oct 2017

8/10 Good

TETZE, MARYLAND U.S.A.

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
NICE HOTEL
VERY CLEAN AND EXCELLENT CUSTOMER SERVICE. FOOD WAS GREAT.
Stayed 1 night in Aug 2017

2/10 Terrible

Mehdi, Montréal

Liked: Cleanliness
Disliked: Property conditions & facilities, room comfort
On the verge of scam.
So after 6 hours of driving (2 hours in terrible traffic) I get to the most expensive hotel we had booked in our trip and expect to relax in the pool and have a nice cold beer. I get to the counter and the gentleman looks at his piece of paper (not computer) and tells me they are overbooked and he needs to send me to his sister hotel. I garner all my Spanish skills to explain to him that I have booked this hotel, I have got a confirmation from this hotel and that I was going to stay at this hotel. He argues a bit and bit and then starts typing on his computer. After almost 30 minutes of him not communicating anything to me, he just shows up with the VERY nice manager who apologizes and tells me we are getting a room. Great ! Hotel has redeemed itself... Nope. We get set up in the room and enjoy a very decent meal at the hotel restaurant. go up to the room, relax and go to sleep. This is where it all goes to heck,,, They have put us (a family with a 2 year old) in the room right over the bar. So first night gets quite loud but everything calms down around 10:00 pm. So we think no big deal. The following night was INSANELY loud; music blasting, people screaming until at least 12:30 am. I took videos just to prove how insane it was.Our kid kept getting woken up every half hour. TL;DR: 1) We got a good price on a room, hotel tried sending us elsewhere. 2) They put a family with a 2 yr old in the room right over their bar with blasting music until well after midnight.
Stayed 2 nights in Aug 2017

2/10 Terrible

Justiniano

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2024

8/10 Good

Sonia

Traveled with family and small children
Tardan mucho en la cocina El personal es excelente siempre trataron de que todo estuviera bien
Stayed 1 night in Jul 2023

8/10 Good

Claudia

Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Very nice please the bar was amazing good service !!!
Stayed 3 nights in Jun 2023

8/10 Good

Jorge

Stayed 1 night in Jun 2023

2/10 Terrible

Wison

Traveled with family
Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities, room comfort
PESIMO SERVICIO
Los meseros se tardan una eternidad en atenderte, habitaciones exageradamente pequeñas, su piscina parece una pila, el check in no se diga pasas casi una hora para que te den las llaves, la ducha del baño no servía,
Stayed 1 night in Dec 2021

8/10 Good

DANIEL

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2017

10/10 Excellent

Itzam Adrián

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel limpio y muy agradable.
Muy buen servicio, nos dieron las condiciones del hotel claras y sin ningún problema. Las habitaciones eran muy bonitas, el ambiente que el hotel poseía me parecio muy adecuada, el hotel tiene una bonita fachada de la época colonial. La habitación estaba muy bien ambientada y arreglada. No me pareció como proporcionaban el wifi, fue necesario pedir la contraseña dos veces y el hecho que estuviera exclusivo para ciertas áreas no me parece que sea lo más adecuado.