The Bridge House Hotel

3.0 star property
Hotel in Reigate with a 24-hour front desk and a restaurant

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December 2024
January 2025

Photo gallery for The Bridge House Hotel

Deluxe Triple Room | 1 bedroom, desk, iron/ironing board, free WiFi
Exterior
Reception
Lobby
Bar (on property)

Reviews

6.0 out of 10

Popular amenities

  • 24/7 front desk
  • Bar
  • Room service
  • Housekeeping
  • Free WiFi
The price is SAR 176
SAR 253 total
includes taxes & fees
23 Dec - 24 Dec

Room options

Available filters for rooms
Showing 5 of 5 rooms

Standard Twin Room

Highlights

Heating
Flat-screen TV
Separate bedroom
Hair dryer
Private bathroom
Electric kettle
Digital channels
Desk
  • Sleeps 2
  • 2 Twin Beds

Family Room

Highlights

Heating
Flat-screen TV
Separate bedroom
Hair dryer
Private bathroom
Electric kettle
Digital channels
Desk
  • Sleeps 5
  • 2 Double Beds and 1 Twin Bed

Deluxe Triple Room

Highlights

Heating
Flat-screen TV
Separate bedroom
Hair dryer
Private bathroom
Electric kettle
Digital channels
Desk
  • Sleeps 3
  • 1 Twin Bed and 1 Double Bed

Standard Single Room, 1 Twin Bed

Highlights

Heating
Flat-screen TV
Separate bedroom
Hair dryer
Private bathroom
Electric kettle
Digital channels
Desk
  • Sleeps 1
  • 1 Twin Bed

Standard Double Room

Highlights

Heating
Flat-screen TV
Separate bedroom
Hair dryer
Private bathroom
Electric kettle
Digital channels
Desk
  • Sleeps 2
  • 1 Double Bed

Similar properties

About the neighborhood

Map
Reigate Hill, Reigate, England, RH2 9RP

What's nearby

  • Reigate Hill Golf Club - 5 min drive
  • Pfizer UK - 7 min drive
  • Epsom Downs Racecourse - 8 min drive
  • East Surrey Hospital - 9 min drive
  • Box Hill - 18 min drive

Getting around

  • Reigate Station - 3 min drive
  • Gatwick Airport (LGW) - 16 min drive

Restaurants

  • ‪The Roe Deer - ‬3 min drive
  • ‪The Hatch - ‬5 min drive
  • ‪The Bell - ‬4 min drive
  • ‪The Market Stores - ‬4 min drive
  • ‪Prince of Wales - ‬3 min drive

About this property

The Bridge House Hotel

Property highlights
Take advantage of a terrace, a garden, and a bar at The Bridge House Hotel. In addition to a restaurant, guests can connect to free in-room WiFi.
You'll also enjoy the following perks during your stay:
  • Free self parking
  • Luggage storage, smoke-free premises, and a 24-hour front desk
  • Guest reviews say great things about the helpful staff
Room features
All guestrooms at The Bridge House Hotel have comforts such as 24-hour room service, in addition to amenities like free WiFi. Guest reviews say good things about the clean rooms at the property.
More amenities include:
  • Bathrooms with tubs or showers and free toiletries
  • 32-inch flat-screen TVs with digital channels
  • Electric kettles, heating, and daily housekeeping

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Limited onsite parking

Food and drink

  • 1 restaurant
  • 1 bar
  • 24-hour room service

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Luggage storage

Outdoors

  • Garden
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • This property does not have elevators
  • Thin carpet in room
  • Upper floors accessible by stairs only
  • Wheelchair-accessible public washroom
  • Wheelchair accessible (may have limitations)

More

  • Smoke-free property

Room amenities

Bedroom

  • Bed sheets
  • Heating

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels

Entertainment

  • 32-inch flat-screen TV
  • Digital channels

Food and drink

  • Electric kettle

More

  • Desk
  • Iron/ironing board

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: 10:00 PM
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
1 child, up to the age of 6 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are available for GBP 10.00 per night

Property payment types

Important information

Optional extras

  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Crib (infant bed) fee: GBP 10.00 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property does not have elevators

Property is also known as

Bridge House Hotel
Bridge House Hotel Reigate
Bridge House Reigate
Hotel Bridge House
Bridge House Hotel Reigate
Bridge House Hotel
Bridge House Reigate
Hotel The Bridge House Hotel Reigate
Reigate The Bridge House Hotel Hotel
The Bridge House Hotel Reigate
Hotel The Bridge House Hotel
Bridge House

Frequently asked questions

Is The Bridge House Hotel pet-friendly?

No, pets are not allowed at this property.

How much is parking at The Bridge House Hotel?

Self parking is free at this property.

What time is check-in at The Bridge House Hotel?

Check-in start time: 2 PM; Check-in end time: 10:00 PM. A fee applies for early check-in (subject to availability).

What time is check-out at The Bridge House Hotel?

Check-out is at 11:00 AM. Late check-out is available for a fee (subject to availability).

Where is The Bridge House Hotel located?

Situated in Reigate, this hotel is within 2 mi (3 km) of Surrey Hills, Tunnel Road Caves, and Barons Cave. Reigate Hill Golf Club is 1.7 mi (2.8 km) away. Reigate Station is 23 minutes by foot.

The Bridge House Hotel Reviews

Reviews

6.0
Rating 10 - Excellent. 61 out of 585 reviews" "
Rating 8 - Good. 143 out of 585 reviews" "
Rating 6 - Okay. 163 out of 585 reviews" "
Rating 4 - Poor. 114 out of 585 reviews" "
Rating 2 - Terrible. 104 out of 585 reviews" "

6.6/10

Cleanliness

7.0/10

Staff & service

5.8/10

Amenities

5.4/10

Property conditions & facilities

5.4/10

Eco-friendliness

Reviews

4/10 Poor

Laura

Disliked: Property conditions & facilities
Unable to get into my room on self check in. Reception ok however questioned if I had a booking despite showing her. Spent 40 minutes trying to get into a room. I got into the room and there is a note about hot water not always working in shower and to put hot tap on to clear air.. which I did. Shower remained cold and gave up in the end. Very noisy at night with what sounded like constant running water and a lot of stomping around throughout the night. The bed was comfortable and the room was clean.
Stayed 1 night in Dec 2024

4/10 Poor

Claire

Traveled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
We paid for the room on Expedia and when we arrived the hotel tried to tell us we owed them more money. We refused to pay more and showed them the price on Expedia and proof of payment and told them to take it up with Expedia if they wanted to but we’d paid the amount advertised. They eventually allowed us to check into the hotel without the additional payment they felt we owed. The rooms were very basic but comfortable enough. The shower was rubbish and the cold tap didn’t work in one of the rooms (we swapped rooms for a 2nd night). I got a small electric shock of the shaving plug because it was right next to the soap dispenser. The toilet seat lid also didn’t stay up so you had to hold it open when using the toilet. It’s advertised as serving food and drinks etc but everything was closed. The coffee machine was on but the staff said it was closed so they couldn’t make us a drink. There were tea and coffee facilities in the room and you could get more if needed. The site advertises a hairdryer in the room but there is only one in the family room apparently. Not the best stay but cheap, although I’m sure you can get more for your money elsewhere!
Stayed 1 night in Dec 2024

2/10 Terrible

Tom

Business traveler
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel had double booked my room and I found someone inside my room I told reception who said “I don’t know what the f*** is going on” the hall ways were flooded and it was raining inside, they wouldn’t find me a new room, said they’d authorise a refund and now have refused to…. Shambles!!! DO NOT BOOK THIS HOTEL!
Stayed 1 night in Nov 2024

4/10 Poor

Jordan

Business traveler
Disliked: Cleanliness, amenities, property conditions & facilities
Booked this hotel for a couple of my engineers doing work in the Reigate area. Both said that this was probably the worst hotel they have ever stayed in. Rooms were unclean, one of the lads had a leaking shower and the other had a choice between freezing cold or boiling hot with his shower! They would not recommend to anyone else

6/10 Okay

Maurice

Disliked: Room comfort
Stayed 1 night in Aug 2024

2/10 Terrible

Sarah

Traveled with family
Disliked: Staff & service
Didnt stay as we had no car and the hotel wouldnt take this into consideration for a refund. Would never consider staying here again for that reason.
Stayed 1 night in Aug 2024

6/10 Okay

William

Liked: Cleanliness, staff & service
Disliked: Room comfort
Great location and friendly staff
Good location just off M23 , No road noise inside hotel. 30 min walk to Reigate town centre. Hotel is quite dated/showing it's age, the room has a desk, tv and kettle. the bathroom is adequate. Pros: good location, friendly, helpful staff, decent price, plenty of parking spaces. Cons: the bed! the mattress was like a sack filled with old clothes and the pillows were super thin. I was in a single room and it had a single duvet in a double size cover so a lot of loose material. Would I stay again? Yes but only for one night if I couldn't find anywhere else.
Stayed 2 nights in Aug 2024

6/10 Okay

natasha

Traveled with family
Liked: Staff & service
Keep the cat!
Hmmm... where to start? I'm torn on this one! Firstly, I want to express how amazing and helpful the concierge was. He walked us all the way down to our room, and was super helpful and kind. Now for the rest of it! When we pulled into the parking lot, there was barely any parking, because there was some kind of event going on, maybe a wedding or a birthday, either way zero parking. I had to illegally park next to a hedge and walk up the hill to reception. The reception desk was right next to the function room, and the music was so loud, I had to mime to the concierge that I needed to check in. Once we were down into the corridors, you couldn't hear the party. Our room was ground floor and the last room at the end of the building, it exuded a musty dankness. The bathroom was fairly clean but the fixtures are older, and there is no extractor fan which added to the overall dampness. There was mold on the walls each side of the window, and the beds, while comfortable, were uneven and broken down. If you laid on one side, you would naturally roll to the lower side! My kids talked me into staying, citing that it was just for the night before we flew out the next day. The parking was frustrating! If you have a large function, section off some parking for your hotel guests! There is no restaurant here, even though it says there is, also frustrating! There was a little cat that kept us company. The cat was a beacon of hope in an otherwise dissmal stay! Keep the cat!
Stayed 1 night in Jul 2024

10/10 Excellent

Raquel

Traveled with family
Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities
Overnight pre flight stay.
Overnight stay as flight from Gatwick was early morning. Hotel was lovely and service good BUT the shower was awful. It just trickled water out.
Stayed 1 night in Jul 2024

2/10 Terrible

Nirosha

Stayed 1 night in Jul 2024

6/10 Okay

Ian

Stayed 2 nights in Mar 2024

4/10 Poor

philip

Traveled with group
Disliked: Property conditions & facilities, room comfort
Dissapointing.
Interesting set up…. Probably got exactly what we paid for at £53 a night without breakfast. Single rooms, with all the facilities you would expect. Bed was uncomfortable with pillows about 25mm thick. Walls are paper thin, so thin the guy next door rattled my window with his snoring. The bar was closed and looked like it would never reopen. WiFi worked. Looks like the hotel is now used as a base for builders judging by the number of white vans in the car park… I booked it for the location and the price. If you book here take your own pillow and ear plugs… the plumbing is also very noisy.
Stayed 1 night in Jul 2024

6/10 Okay

Nicole

Traveled with family
Disliked: Amenities, property conditions & facilities
Unfortunately had to check out early for family reasons so can only comment on facilities that we saw. Very tired decor needs a good revamp. The room wasn’t awful but our bathroom was poor and with dripping taps. The balcony needed a sweep and dead pot plant replacing. The gutter outside the window was leaking. However, staff were very friendly and for the price point of our room we would not have made any complaints. An ok place to stay if you’re on a tight budget and planning to be out and about for most of the time.
Stayed 1 night in Jul 2024

4/10 Poor

Chi Wai Alex

Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Not good
Stayed 3 nights in Jun 2024

2/10 Terrible

James

Stayed 1 night in Jul 2024

8/10 Good

Barbora

Traveled with partner
Liked: Cleanliness, staff & service, amenities
Nice stay.
Stayed 1 night in Jun 2024

4/10 Poor

Liza-Jo

Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Jul 2024

6/10 Okay

Jamie

Liked: Staff & service, room comfort
Middle of the Road Stay with Bonuses
You’re greeted by an incredibly friendly front of desk staff, really lovely. There’s a £50 deposit for if you break anything which I wasn’t expecting and was a tad disappointing. The hotel looks a bit like it’s in a 90s time-warp, which personally I enjoyed. The room we stayed in was a little tired, but had a fan and air-con. The TV had a range of channels but also access to Smart TV features - something bigger chains don’t have. The Wi-Fi was down when we arrived but the staff told us BT had been contacted and it was fixed within a few hours of us arriving. This was a free feature of the room and a really good bonus. Overall, the hotel and stay is middle of the road. It’s not the Savoy but for its price point this was good value for money. The milk for the tea was out of date for our June stay, and someone has smoked marijuana in the corridor (not the hotel’s fault) but overall I’d be inclined to recommend this.
Stayed 2 nights in Jun 2024

10/10 Excellent

Lee

Business traveler
Liked: Cleanliness, staff & service, amenities
Staff are so nice and helpful. Definitely staying here again!!
Stayed 3 nights in Jun 2024

8/10 Good

jayne, tithby

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great for airport. Plenty of parking so ticks the box
Stayed 1 night in Jun 2024

2/10 Terrible

Adrian

Stayed 1 night in Jun 2024

6/10 Okay

Michael

Business traveler
Disliked: Property conditions & facilities, room comfort
Great potential but let’s it’s self down
Friendly staff upon arrival check in was easy. However disappointed to see the bar closed no restaurant available, hotel needs updating has potential to be a cracking place to stay room was a good size beds were in need of a new mattress, internet was poor happy not to of paid for it! Price per night was about right would not want to pay more. Plenty of parking available and the location to Gatwick was great and if it’s just a room you need this is ideal but don’t expect to much
Stayed 1 night in Jun 2024

10/10 Excellent

Claire

Stayed 1 night in Jun 2024

4/10 Poor

David

Traveled with group
Disliked: Cleanliness, property conditions & facilities, room comfort
In need of refurb
Room and hotel in need of some refurbishment throughout. Room very dated and bed and mattress in need of replacement. Shower barely got you wet. Glad was only 1 night after a flight
Stayed 1 night in Jun 2024

6/10 Okay

Jeremy

Liked: Cleanliness, staff & service
Ok, but we won’t be back
We knew that we had booked room only, but were disappointed to find that there was no facility to provide breakfast The room was fine but dated, tired and the bed was small compared to comparable priced hotels
Stayed 1 night in Jun 2024