8/10 Good
Uttam
Traveled with family and small children
27 December 2024
EJ breakfast employee was great . Very helpful .
Gendy Front desk employee gave us a good check in experience. When entered in the room , coffee pot by the microwave was not clean , coffee pouch was still in the machine. Not a single bottle of water was there in the room. Thats very disappointing but overall good stay. One of the hair dryer wasn’t working , could be the switch by the microwave needs to be looked at ?
I was told lounge is open from 05 pm to 09 pm when I checked in so when I went down by 06 pm , I was told it is closed . Perfect example of miscommunication. These areas need to be looked at but still maximum respect for the staff for making our stay enjoyable . Swimming pool and hot tub was really nice. Didn’t enjoy the beds , they are too soft. Staff is great but overall speaking certain areas need attention from the management and owenership. The only reason I might choose this property again to cost is the service from the staff and their smile .
Uttam
Stayed 1 night in Dec 2024