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Ratua Private Island Resort

5.0 star property
Beachfront hotel with full-service spa

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Deluxe Villa, 2 Bedrooms, Ocean View, Courtyard Area | Premium bedding, minibar, in-room safe, individually decorated
Pool
Aerial view
Beach/ocean view
Exterior

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Bar
  • On private beach
  • Laundry
  • Housekeeping
  • Spa
  • Free WiFi

Room options

Available filters for rooms
Showing 8 of 8 rooms

View all photos for Deluxe Studio

Deluxe Studio | Premium bedding, minibar, in-room safe, individually decorated

Deluxe Studio

Highlights

Individually furnished
Individually decorated
Connecting rooms available
Premium bedding
Bathrobes
Minibar
Daily housekeeping
Desk
  • Lagoon view
  • Sleeps 2
  • 1 King Bed

View all photos for Family Double or Twin Room, Lagoon View

Family Double or Twin Room, Lagoon View | Terrace/patio

Family Double or Twin Room, Lagoon View

Highlights

Individually furnished
Individually decorated
Connecting rooms available
Premium bedding
Bathrobes
Detached private bathroom
Minibar
Daily housekeeping
  • Lagoon view
  • Sleeps 6
  • 1 King Bed, 1 Queen Bed, 1 Twin Bed and 1 Large Twin Bed

View all photos for Deluxe Villa, 1 King Bed, Ocean View, Beachfront

Deluxe Villa, 1 King Bed, Ocean View, Beachfront | Water view

Deluxe Villa, 1 King Bed, Ocean View, Beachfront

Highlights

Individually furnished
Individually decorated
Connecting rooms available
Free cribs/infant beds
Separate bedroom
Premium bedding
Bathrobes
Minibar
  • 50 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Grand Beachfront Villa

Grand Beachfront Villa | Premium bedding, minibar, in-room safe, individually decorated

Grand Beachfront Villa

Highlights

Separate sitting area
Individually furnished
Individually decorated
Connecting rooms available
Free cribs/infant beds
2 bedrooms
Premium bedding
Bathrobes
  • 120.0 sq m
  • Bay view
  • Sleeps 5
  • 1 King Bed and 2 Twin Beds

View all photos for Deluxe Villa, 2 Bedrooms, Courtyard View, Courtyard Area

Deluxe Villa, 2 Bedrooms, Courtyard View, Courtyard Area | Premium bedding, minibar, in-room safe, individually decorated

Deluxe Villa, 2 Bedrooms, Courtyard View, Courtyard Area

Highlights

Separate sitting area
Individually furnished
Individually decorated
Connecting rooms available
Free cribs/infant beds
2 bedrooms
Premium bedding
Bathrobes
  • 75 sq m
  • Sleeps 4
  • 1 Queen Bed and 2 Twin Beds

View all photos for XDeluxe Beachfront Marquee

XDeluxe Beachfront Marquee | Premium bedding, minibar, in-room safe, individually decorated

XDeluxe Beachfront Marquee

Highlights

Individually furnished
Individually decorated
Connecting rooms available
Free cribs/infant beds
Separate bedroom
Premium bedding
Bathrobes
Minibar
  • 35 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Villa, 2 Bedrooms, Ocean View, Courtyard Area

Deluxe Villa, 2 Bedrooms, Ocean View, Courtyard Area | Premium bedding, minibar, in-room safe, individually decorated

Deluxe Villa, 2 Bedrooms, Ocean View, Courtyard Area

Highlights

Individually furnished
Individually decorated
Connecting rooms available
Free cribs/infant beds
2 bedrooms
Premium bedding
Bathrobes
Minibar
  • 90 sq m
  • Ocean view
  • Sleeps 6
  • 1 King Bed and 3 Twin Beds

View all photos for Deluxe Room, Beach View

Deluxe Room, Beach View | Premium bedding, minibar, in-room safe, individually decorated

Deluxe Room, Beach View

Highlights

Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Premium bedding
Bathrobes
Detached private bathroom
Minibar
  • Lagoon view
  • Sleeps 2
  • 1 King Bed

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About the neighborhood

Map
Luganville, P.O. Box 396, Ratua Island, Espiritu Santo

About this property

Ratua Private Island Resort

Luxury family-friendly hotel by the ocean
A marina, a beach bar, and a terrace are just a few of the amenities provided at Ratua Private Island Resort. This hotel is a great place to bask in the sun with a private beach, beachfront dining, and beach massages. Treat yourself to a body treatment, a body scrub, or a massage at Sunny Spa, the onsite spa. The on-site restaurant, Yacht Club, features ocean views. Enjoy onsite activities like fishing, mountain biking, and snorkeling. Free WiFi in public areas is available to all guests, along with a garden and an arcade/game room.
You'll also enjoy the following perks during your stay:
  • A roundtrip airport shuttle (surcharge), supervised childcare (surcharge), and barbecue grills
  • Tour/ticket assistance, meeting rooms, and beach umbrellas
  • Concierge services, multilingual staff, and a TV in the lobby
Room features
All guestrooms are individually furnished, and include comforts such as premium bedding and bathrobes, in addition to thoughtful touches like safes and minibars.
Other conveniences in all rooms include:
  • Showers and free toiletries
  • Wardrobes/closets, daily housekeeping, and desks

Languages

English, French

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available
  • Roundtrip airport shuttle (surcharge) from 7:00 AM - 7:00 PM
  • Airport shuttle on request
  • Beach shuttle (surcharge)

Food and drink

  • 1 restaurant
  • 1 beach bar and 1 bar
  • Coffee/tea in common area(s)

Restaurants on site

  • Yacht Club

Things to do

  • Arcade/game room
  • Billiards/pool table
  • Canoeing
  • Fishing
  • Full-service spa
  • Hiking/biking trails
  • Kayaking
  • Mountain biking
  • Snorkeling
  • Windsurfing

Family friendly

  • Arcade/game room
  • Babysitting (surcharge)
  • Laundry facilities
  • Supervised childcare (surcharge)

Conveniences

  • Front-desk safe
  • Gift shop/newsstand
  • Library

Guest services

  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Front desk (limited hours)
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Tour/ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Meeting rooms

Outdoors

  • BBQ grill(s)
  • Beach umbrellas
  • Garden
  • Marina onsite
  • Picnic area
  • Private beachfront location
  • Terrace

Spa

  • 2 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body treatments
  • Facials
  • Manicures and pedicures
  • Massage - hot stone
  • Massage - on the beach
  • Massage/treatment rooms
  • Spa open daily
  • Hot tub

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • This property does not have elevators
  • Hardwood flooring in room

More

  • Beach towels
  • Designated smoking areas
  • TV in lobby

Room amenities

Bedroom

  • Bed sheets
  • Premium bedding

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer (on request)
  • Shower
  • Towels

Food and drink

  • Minibar

More

  • Connecting rooms available
  • Desk
  • Individually decorated
  • Individually furnished
  • Phone
  • Safe
  • Turndown service

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 8 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Guests must transfer via boat to the property; guests must contact the property at least 72 hours before travel, using the contact information on the confirmation received after booking
This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
The property charges 4 percent for credit card payments
The front desk is open daily from 7 AM - 8 PM
Front desk staffed during limited hours
For any questions, please contact the property using the information on the booking confirmation

Access methods

Front desk (limited hours)

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Children up to the age of 4 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for VUV 10000.0 per night

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Airport shuttle transfer per adult: VUV 5000 (roundtrip)
  • Airport shuttle transfer per child: VUV 3000 (roundtrip), from 5 to 11 years old
  • Additional fees: VUV 13000 per person, per night for adults and VUV 7500 per person, per night for children (from 5 years old to 12 years old)

We have included all charges provided to us by the property.

The additional mandatory fee covers the meal plan fee.

Optional extras

  • Airport shuttle fee: VUV 5000 per person (roundtrip)
  • Airport shuttle fee per child: VUV 3000 (roundtrip), (from 5 to 12 years old)
  • Rollaway bed fee: VUV 10000.0 per night
  • Credit card charges are subject to a surcharge of 4 percent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property does not have elevators
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property
Children under 11 years old are not allowed in the spa without adult supervision

Property is also known as

Ratua Private Island Hotel
Ratua Private Island Hotel Ratua Island
Ratua Private Island Ratua Island
Ratua Island Resort
Ratua Private Island
Ratua Private Ratua
Ratua Island Resort Spa
Ratua Private Island Resort Hotel
Ratua Private Island Resort Ratua Island
Ratua Private Island Resort Hotel Ratua Island

Frequently asked questions

Is Ratua Private Island Resort pet-friendly?

No, pets are not allowed at this property.

How much is parking at Ratua Private Island Resort?

Ratua Private Island Resort doesn't offer parking.

What time is check-in at Ratua Private Island Resort?

Check-in start time: 2:00 PM; Check-in end time: 8 PM. Late check-in is available during limited hours.

What time is check-out at Ratua Private Island Resort?

Check-out is at noon.

Does Ratua Private Island Resort provide a shuttle to the airport?

Yes, there's an airport shuttle that runs 7:00 AM–7:00 PM on request. A fee of VUV 5000 per person applies.

Where is Ratua Private Island Resort located?

On a private beach, this hotel is by the ocean in Ratua Island, within easy reach of scuba diving and ecotours. Regional attractions also include Unity Park and Luganville Market.

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Ratua Private Island Resort Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 14 out of 24 reviews
Rating 8 - Good. 7 out of 24 reviews
Rating 6 - Okay. 3 out of 24 reviews
Rating 4 - Poor. 0 out of 24 reviews
Rating 2 - Terrible. 0 out of 24 reviews

9.2/10

Cleanliness

8.8/10

Staff & service

10/10

Amenities

8.6/10

Property conditions & facilities

Reviews

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Endroit magique.. le gros coup de cœur de notre voyage
Stayed 2 nights in Jul 2019

10/10 Excellent

Thierry

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Séjour relaxant dans un cadre magnifique
Stayed 3 nights in Dec 2018

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Loved it, would definitely recommend it.
Stayed 10 nights in Dec 2017
This review was submitted before 2018 and has not been verified.

10/10 Excellent

Karina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best place we stayed!
Ratua was amazing. Best place we stayed in Vanuatu!
Stayed 4 nights in Nov 2017
This review was submitted before 2018 and has not been verified.

10/10 Excellent

Jill, New Zealand

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Paradise
I had high expectations due to all the fantastic reviews. They were all spot on. Imagine waking up everyday and swimming in crystal clear water. I didn't even need to bring snorkelling gear as I could see to the bottom as I swam. We celebrated our 30th anniversary with amazing massages and horse riding around the island and in the sea. We spent our days kayaking around the island and beyond. The food was amazing and the staff awesome. A special shout out to Mikko. He just made us feel so special. A great feel good factor helping the school. We enjoy going to different places to experience new things, but we may just have to come back as this will be hard to top. Thanks everyone!
Stayed 8 nights in Aug 2017
This review was submitted before 2018 and has not been verified.

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Really amazing place and great staff.
Stayed 2 nights in Jun 2017
This review was submitted before 2018 and has not been verified.

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great barefoot boutique resort
Wonderful location, unique rustic accommodation, very pleasant and friendly staff, lots of good food. Allow nearly your resort booking cost for food/drinks and optional activities. Suggest purchasing the meal package. Not an adults only resort, constantly aware of young children outside your accommodation.
This review was submitted before 2018 and has not been verified.

10/10 Excellent

christine, noumea

Liked: Staff & service, property conditions & facilities, room comfort
havre de paix : gentillesse et sérénité
séjour reposant, dans une ambiance calme que chacun se plait à respecter cuisine orientée vers le plus de produits locaux
This review was submitted before 2018 and has not been verified.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
An absolute south sea paradise.
Perfect holiday , loved the people working there , the accommodation , 10 out of 10.
This review was submitted before 2018 and has not been verified.

10/10 Excellent

Bev

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful Ratau
We stayed on Ratau in Dec for 8 nights and loved it, our house Pig was the furthest away but we thought the most beautiful. You wake up to a stunning secluded beach of your own, the house was well decorated, spacious, with lots of various seats to rest on and only 10 min walk to the Yacht Club. Staff are so attentive and make your feel very welcome, reception are great at arranging all your onsite and offsite trips. Enjoyed the entertainment put on ensuring guests learn about the culture of the local people. We went with the Meal Plan, delicious, so much food, you will not go hungry with its option. We spent our days busily doing lots of the on and off site activities, highly recommend diving the Coolidge even if beginner, Nanda blue hole is stunning and as is champayne beach and for the adventurous Millenium Caves. Onsite swimming with horses is great, as is the Blue Hole canoeing trip. if doing trips off the island maybe check when others are also so can share boat fees to Santo. The snorkelling is great as well around the Yacht club and Spa, saw many turtles in the morning, you could easily do as little or as much as possible on Ratau as it really caters for everyone. There's not many places I say I would definitely return too, as so many places to explore, but Ratau is one place I would love to return to one day. You guys are doing a great job, keep it up and thanks for making our trip a special one
This review was submitted before 2018 and has not been verified.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Absolute relaxation and isolation
My partner and I stayed at Ratua for 6 nights and could have stayed forever. We absolutely loved the isolation, the activities, the staff, the spa, and our unique villa on the waters edge. We left Ratua completely relaxed and would highly recommend this place to anyone looking to unwind.
This review was submitted before 2018 and has not been verified.

10/10 Excellent

Chaz, Melbourne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fabulous Stay
World class destination with fabulous staff and a rustic yet tasteful rooms. Awesome snorkeling too.
This review was submitted before 2018 and has not been verified.

10/10 Excellent

Sarah, Australia - ACT - Canberra

Liked: Cleanliness, staff & service, property conditions & facilities
This review was submitted before 2018 and has not been verified.

8/10 Good

Susan, New Zealand - Auckland

Facilities: Typical; Value: Reasonable; Service: Inoffensive, Helpful, Polite; Cleanliness: Tidy, Clean, Neat;
This review was submitted before 2018 and has not been verified.

8/10 Good

Maris, Australia - QLD - Brisbane

Liked: Cleanliness, property conditions & facilities
stunning location if you want to get away from it all, ensure you arrange the meal plan immediately on arrival
This review was submitted before 2018 and has not been verified.

8/10 Good

Timothy

Liked: Cleanliness
Facilities: Everyday; Value: Acceptable price; Service: Polite; Cleanliness: Beautiful;
This review was submitted before 2018 and has not been verified.

10/10 Excellent

Lenka, Australia - NSW - Sydney

Liked: Cleanliness, staff & service, property conditions & facilities
Facilities: State of the art; Value: Expensive but worth it; Service: Friendly, Island time; Cleanliness: Pristine; Do every activity you can, well worth it, so much to do on the island
This review was submitted before 2018 and has not been verified.

10/10 Excellent

Jennifer, Australia - VIC - Melbourne

Liked: Cleanliness, staff & service, property conditions & facilities
Facilities: Distinctive, The most unique place.; Value: Affordable;
This review was submitted before 2018 and has not been verified.

10/10 Excellent

Susan, New Zealand - Auckland

Liked: Cleanliness, staff & service, property conditions & facilities
Facilities: Delightful; Service: Respectful, Friendly; Cleanliness: Beautiful; A range of activities. Minimal boat traffic. Peaceful and very special.
This review was submitted before 2018 and has not been verified.

6/10 Okay

DONNET, New Caledonia

Liked: Cleanliness, staff & service
Facilities: Typical; Value: Reasonable; Service: Professional, Respectful, Courteous; Cleanliness: Pleasant;
This review was submitted before 2018 and has not been verified.

8/10 Good

Kathryn, Australia - QLD - Brisbane

Liked: Cleanliness, staff & service, property conditions & facilities
Facilities: Distinctive; Service: Respectful, Friendly, Courteous; Cleanliness: Pleasant; a very Definetly will return here, very relaxing holiday, secluded beaches, lots of things to do if you want
This review was submitted before 2018 and has not been verified.

6/10 Okay

paolinetti

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
sejour en famille quelque peu décevant !!
le site est magnifique et les bungalows rien a dire ,par contre vu le prix honéreux des nuitées il me semblerais normal qu' il y est dans le bungalow une baignoire et meme une bouilloire !! les repas sont tres cher comparé a ce qu'il y a sur les buffets et pas de carte pour choisir autre chose et nous avons eu 2 nuits d'affilé un coq qui commençait a chanter a 3 h du mat sans intéruption ! donc pour se reposer autant vous dire que ce n'ai pas le mieux !! bref tres cher pour ce que c'est ...
This review was submitted before 2018 and has not been verified.

6/10 Okay

alexandrine, nouvelle caledonie

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
sejour en famille au ratua
et bien je dois dire que malgres un tres beau site et un personnel tres sympa , les prestations ne suivent pas avec le cout des nuitées assez honnéreuse !! en effet dans le bungalow fort beau il n'y a ni baignoire , ni clim , ni bouilloire et de plus durant nos deux nuits nous n'avons pas pu nous reposer vu que a partir de 3h du matin vous vous retrouvez avec un coq qui chante toutes les 2 mn !! malgres notre échange avec la reception , la 2eme nuit a etait idem .. donc non , nous n'en gardons pas un super souvenir !!
This review was submitted before 2018 and has not been verified.

8/10 Good

Min, Sydney, AU

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic little island
Stayed 4 nights with wife and 3yo child during X-mas 2011. Lots of waiting in check-ins, boarding and baggage collection but well worth the wait. Accommodation is surprisingly comfortable and relaxing, it felt good to walk bare foot around 200 year old wooden shack and walk on private beach which is shaded all day by huge trees. We had fantastic time snorkelling off beach in-front of the main deck. Resorts staff did a fantastic job of preparing for excellent X-mas day lunch and dinner. Lunchtime X-mas carols by the Gardening crew (about 10 of them without any music) was worthy of greatest cathedrals or music halls. Evening X-mas carols by Ratua Resort Band (with single string double-base and hand-carved guitar) made excellent meal even more special. Wife and I put on about 2kg of weight as meal-plan of BBQ lunch and 3-course dinner was more then we could eat. Serving size was more then adequate, so most nights we were struggling to eat dessert. Breakfast was rather simple but very tasty and goof quality. I suppose resort is French themed and all I had was Croissant and Tanna coffee. Not much to do on the island other then horse riding, canoeing, snorkling and comprehensive list of paid daily activities (cheaper then Port Vila). Resort's management( Britta and Yorick) were very helpful and friendly. They amde sure everything was organised and taken-care of properly. I will definitely return as soon as possible. It is a fantastic little resort, much better then Maldives, Thailand-Phuket, Indonesia-Bali and Fiji-Denarau Island.