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DoubleTree by Hilton Resort & Spa Marjan Island

5.0 star property
Luxury resort on the beach, with 7 outdoor pools

Choose dates to view prices

Photo gallery for DoubleTree by Hilton Resort & Spa Marjan Island

Indoor pool, 7 outdoor pools, free cabanas, pool umbrellas
View from room
Terrace/patio
Exterior
Exterior

Reviews

8.0 out of 10
Very good

Popular amenities

  • Bar
  • Pool
  • All inclusive
  • On private beach
  • Breakfast available
  • Room service
The current price is SAR 568
SAR 716 total
includes taxes & fees
28 Apr - 29 Apr

Room options

Available filters for rooms
Showing 21 of 21 rooms

View all photos for Club Suite, 1 King Bed, Kitchenette

Hypo-allergenic bedding, minibar, in-room safe, individually decorated

Club Suite, 1 King Bed, Kitchenette

Highlights

Balcony or patio
Separate dining area
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
  • 90 sq m
  • Sea view
  • Sleeps 4
  • 1 King Bed

View all photos for Club Room, 2 Queen Beds (Beach Access)

Hypo-allergenic bedding, minibar, in-room safe, individually decorated

Club Room, 2 Queen Beds (Beach Access)

Highlights

Balcony or patio
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cribs/infant beds
  • 45 sq m
  • Sea view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Club Room, 2 Queen Beds

Hypo-allergenic bedding, minibar, in-room safe, individually decorated

Club Room, 2 Queen Beds

Highlights

Balcony or patio
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cribs/infant beds
  • 45 sq m
  • Sea view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Club Room, 1 King Bed (Seafront, Beach Access)

Hypo-allergenic bedding, minibar, in-room safe, individually decorated

Club Room, 1 King Bed (Seafront, Beach Access)

Highlights

Balcony or patio
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cribs/infant beds
  • 45 sq m
  • Sea view
  • Sleeps 4
  • 1 King Bed

View all photos for Club Room, 1 King Bed

Hypo-allergenic bedding, minibar, in-room safe, individually decorated

Club Room, 1 King Bed

Highlights

Balcony or patio
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cribs/infant beds
  • 45 sq m
  • Sea view
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 2 Twin Beds, Balcony

Hypo-allergenic bedding, minibar, in-room safe, individually decorated

Standard Room, 2 Twin Beds, Balcony

Highlights

Balcony or patio
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cribs/infant beds
  • 32 sq m
  • Sleeps 3
  • 2 Twin Beds

View all photos for Standard Room, 1 King Bed, Accessible (Roll-in Shower)

Standard Room, 1 King Bed, Accessible (Roll-in Shower) | Hypo-allergenic bedding, minibar, in-room safe, individually decorated

Standard Room, 1 King Bed, Accessible (Roll-in Shower)

Highlights

Balcony or patio
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cribs/infant beds
  • 32 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Balcony

Hypo-allergenic bedding, minibar, in-room safe, individually decorated

Standard Room, 1 King Bed, Balcony

Highlights

Balcony or patio
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cribs/infant beds
  • 32 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Premium Suite, 1 Bedroom

Premium Suite, 1 Bedroom | Hypo-allergenic bedding, minibar, in-room safe, individually decorated

Premium Suite, 1 Bedroom

Highlights

Balcony or patio
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cribs/infant beds
  • 68 sq m
  • Sea view
  • Sleeps 4
  • 1 King Bed

View all photos for Deluxe Room, 2 Queen Beds, Garden View

Hypo-allergenic bedding, minibar, in-room safe, individually decorated

Deluxe Room, 2 Queen Beds, Garden View

Highlights

Balcony or patio
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cribs/infant beds
  • 45 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe Room, 1 King Bed (Garden Access)

Hypo-allergenic bedding, minibar, in-room safe, individually decorated

Deluxe Room, 1 King Bed (Garden Access)

Highlights

Balcony or patio
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cribs/infant beds
  • 46 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Family 3 Bedroom Private Beach Villa

Family 3 Bedroom Private Beach Villa | Hypo-allergenic bedding, minibar, in-room safe, individually decorated

Family 3 Bedroom Private Beach Villa

Highlights

Balcony or patio
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Private pool
Air conditioning
Connecting rooms available
  • 900 sq m
  • Sea view
  • Sleeps 8
  • 6 King Beds

View all photos for Deluxe Room, 1 King Bed, Garden View

Hypo-allergenic bedding, minibar, in-room safe, individually decorated

Deluxe Room, 1 King Bed, Garden View

Highlights

Balcony or patio
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cribs/infant beds
  • 45 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Deluxe Room, 2 Twin Beds, Garden View

Hypo-allergenic bedding, minibar, in-room safe, individually decorated

Deluxe Room, 2 Twin Beds, Garden View

Highlights

Balcony or patio
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cribs/infant beds
  • 46 sq m
  • Sleeps 4
  • 2 Twin Beds

View all photos for Royal Suite, 1 Bedroom, Sea View

Royal Suite, 1 Bedroom, Sea View | Hypo-allergenic bedding, minibar, in-room safe, individually decorated

Royal Suite, 1 Bedroom, Sea View

Highlights

Balcony or patio
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cribs/infant beds
  • 65 sq m
  • Sea view
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Sea View

Hypo-allergenic bedding, minibar, in-room safe, individually decorated

Standard Room, 1 King Bed, Sea View

Highlights

Balcony or patio
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cribs/infant beds
  • 32 sq m
  • Sea view
  • Sleeps 3
  • 1 King Bed

View all photos for Family Room, Multiple Beds, Sea View

Hypo-allergenic bedding, minibar, in-room safe, individually decorated

Family Room, Multiple Beds, Sea View

Highlights

Balcony or patio
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cribs/infant beds
  • 64 sq m
  • Sea view
  • Sleeps 6
  • 1 King Bed and 1 Twin Bed

View all photos for Standard Room, 2 Twin Beds, Sea View

Hypo-allergenic bedding, minibar, in-room safe, individually decorated

Standard Room, 2 Twin Beds, Sea View

Highlights

Balcony or patio
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cribs/infant beds
  • 32 sq m
  • Sea view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Club Room, Multiple Beds, Sea View

Hypo-allergenic bedding, minibar, in-room safe, individually decorated

Club Room, Multiple Beds, Sea View

Highlights

Balcony or patio
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cribs/infant beds
  • Sea view
  • Sleeps 6
  • 3 King Beds and 1 Large Twin Bed

View all photos for Family Room, Multiple Beds, Garden View (Deluxe)

Hypo-allergenic bedding, minibar, in-room safe, individually decorated

Family Room, Multiple Beds, Garden View (Deluxe)

Highlights

Balcony or patio
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cribs/infant beds
  • 90 sq m
  • Sleeps 6
  • 1 King Bed and 1 Twin Bed

View all photos for Junior Suite, 1 King Bed

Junior Suite, 1 King Bed | Hypo-allergenic bedding, minibar, in-room safe, individually decorated

Junior Suite, 1 King Bed

Highlights

Balcony or patio
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cribs/infant beds
  • 68 sq m
  • Sea view
  • Sleeps 4
  • 1 King Bed

About the neighborhood

Map
Marjan Island Boulevard, Ras Al Khaimah

What's nearby

  • Al Hamra Mall - 6 min drive - 7.5 km
  • Al Hamra Golf Club - 8 min drive - 8.0 km
  • Al Hamra Marina and Yacht Club - 10 min drive - 11.9 km
  • Dreamland - 13 min drive - 13.9 km
  • Al Manar Mall - 23 min drive - 30.0 km

Getting around

  • Dubai Intl. Airport (DXB) - 59 min drive

Restaurants

  • ‪The Lobby Lounge DoubleTree by Hilton Resort & Spa Marjan Island - ‬2 min walk
  • ‪Salt - ‬8 min walk
  • ‪Waldorf Astoria Ras Al Khaimah - ‬6 min drive
  • ‪Al Marjan Restaurant - ‬9 min walk
  • ‪La med - ‬3 min drive

About this property

DoubleTree by Hilton Resort & Spa Marjan Island

Luxury eco-certified resort located in Al Marjan Island
An adjacent golf course, a nightclub, and an airport shuttle are just a few of the amenities provided at DoubleTree by Hilton Resort & Spa Marjan Island. This resort is a great place to bask in the sun with a private beach, beachfront dining, and free beach cabanas. Treat yourself to a facial, a manicure/pedicure, or a deep-tissue massage at Spa, the onsite spa. At the 14 on-site restaurants, enjoy breakfast, lunch, dinner, kids' meals, and international cuisine. The health club offers yoga classes and fitness classes; other things to do include windsurfing, parasailing, and boat tours. Free in-room WiFi is available to all guests, along with 2 poolside bars and a free grocery shopping service.
You'll also find perks like:
  • 7 outdoor pools and an indoor pool, with a waterslide, free cabanas, and sun loungers
  • Free self parking and valet parking
  • Buffet breakfast (surcharge), a free area shuttle, and an outdoor tennis court
  • An electric car charging station, access to a nearby indoor pool, and access to a nearby health club
Room features
All 723 individually furnished rooms offer comforts such as 24-hour room service and heated floors, as well as thoughtful touches like laptop-compatible safes and laptop-friendly workspaces.
More conveniences in all rooms include:
  • Hypo-allergenic bedding, rollaway/extra beds (surcharge), and free cribs/infant beds
  • Showers, bidets, and free toiletries
  • Balconies or patios, wardrobes/closets, and heated floors

All inclusive details

All-inclusive room rates at DoubleTree by Hilton Resort & Spa Marjan Island are available. These rates are higher because they include onsite food and beverages in the room rate (some restrictions may apply).

Food and beverages

All buffet meals and snacks included

Entertainment

Onsite entertainment and activities

Awards and affiliations

Eco-Certified Property
This property participates in EarthCheck, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

Arabic, Dutch, English, Filipino, French, German, Hindi, Italian, Russian, Spanish

Similar properties

Exterior

Mövenpick Resort Al Marjan Island

  • On private beach
  • Pool
  • Spa
  • Kids pool
8.8 out of 10, Excellent, 111 reviews
The price is SAR 694
SAR 871 total
includes taxes & fees
17 Apr - 18 Apr
Mövenpick Resort Al Marjan Island

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Free area shuttle up to 30 km
  • Shopping center shuttle (surcharge)
  • Free self parking on site
  • Free valet parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily buffet breakfast available 7:00 AM to 11:00 AM for a fee: AED 95 for adults and AED 47.50 for children
  • 14 restaurants
  • 2 bars/lounges
  • 2 coffee shops/cafes
  • 2 poolside bars
  • Snack bar/deli

Restaurants on site

  • Al Marjan
  • Brasserie
  • Lobby Lounge
  • Sho Fee Rooftop lounge
  • Vespa

Things to do

  • 18-hole adjacent golf course
  • 7 outdoor pools
  • Arcade/game room
  • Beach volleyball
  • Billiards/pool table
  • Boat tours
  • Children's pool
  • Fitness classes
  • Free children's club
  • Full-service spa
  • Health club
  • Indoor pool
  • Indoor pool (guest access)
  • Kayaking
  • Motor boating
  • Nightclub
  • Outdoor padel court
  • Outdoor tennis court
  • Parasailing
  • Playground
  • Rowing/canoeing
  • Sauna
  • Shopping
  • Steam room
  • Surfing/bodyboarding
  • Water skiing
  • Waterslide
  • Windsurfing
  • Yoga classes

Family friendly

  • 7 outdoor pools
  • Arcade/game room
  • Babysitting (surcharge)
  • Children's pool
  • Free area shuttle
  • Free children's club
  • Free supervised activities for children
  • Grocery/convenience store
  • In-room crib
  • Indoor pool
  • Laundry facilities
  • Playground
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli
  • Soundproofed rooms
  • Waterslide

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Grocery/convenience store
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Free grocery shopping service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 24-hour business center
  • 3 meeting rooms
  • Computer station
  • Conference center (3,520 square feet of space)

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Free beach cabanas
  • Free pool cabanas
  • Garden
  • On a private beach
  • On the bay
  • On the boardwalk/promenade
  • Pool loungers
  • Pool umbrellas
  • Rooftop terrace

Full-service spa

  • 9 treatment rooms
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Hot tub
  • Manicures/pedicures
  • Prenatal massages
  • Reflexology
  • Sauna
  • Spa open daily
  • Sports massages
  • Steam room
  • Swedish massages
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Stair-free path to entrance
  • Thin carpet in room
  • Tile flooring in room
  • Valet for wheelchair-equipped vehicles
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 9 floors
  • Ballroom
  • Banquet hall
  • Built in 2013
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Hypo-allergenic bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathrobes
  • Bidet
  • Free toiletries
  • Hair dryer
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • 42-inch flat-screen TV
  • MP3 dock

Food and drink

  • 24-hour room service
  • Electric kettle
  • Free bottled water
  • Minibar
  • Restaurant dining guides
  • Tea bags/instant coffee

More

  • Access via exterior corridors
  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Heated floor
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Office
  • Phone
  • Safe
  • Separate sitting area
  • Soundproofed rooms
LIST_ALT

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
2 children, up to the age of 5 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for AED 150.0 per day
Free cribs are available on request at the property

Property payment types

MONETIZATION_ON

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: AED 20.00 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately AED 95 for adults and AED 47.5 for children
  • Airport shuttle fee: AED 300 per vehicle (one-way)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: AED 150.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)

We should mention

Reservations are required for golf tee times, massage services, and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property
Children under 15 years old are not allowed in the spa without adult supervision

Property is also known as

DoubleTree Hilton Marjan
DoubleTree Hilton Marjan Island
DoubleTree Hilton Marjan Island Ras Al Khaimah
DoubleTree Hilton Resort Marjan Island Ras Al Khaimah
DoubleTree Marjan Island
Hilton Marjan
Hilton Marjan Island Resort
Marjan Hilton
Marjan Island DoubleTree
Marjan Island Resort
DoubleTree Hilton Resort Marjan Island
DoubleTree by Hilton Resort Spa Marjan Island
Doubletree By Hilton & Marjan
DoubleTree by Hilton Resort Spa Marjan Island
DoubleTree by Hilton Resort & Spa Marjan Island Resort
DoubleTree by Hilton Resort & Spa Marjan Island Ras Al Khaimah

Frequently asked questions

Does DoubleTree by Hilton Resort & Spa Marjan Island have a pool?

Yes, this property has an indoor pool, 7 outdoor pools, and a children's pool.

Is DoubleTree by Hilton Resort & Spa Marjan Island pet-friendly?

No, pets are not allowed at this property.

How much is parking at DoubleTree by Hilton Resort & Spa Marjan Island?

Self parking and valet parking are free at this property.

What time is check-in at DoubleTree by Hilton Resort & Spa Marjan Island?

Check-in start time: 3:00 PM; Check-in end time: midnight. A fee applies for early check-in (subject to availability). Late check-in is available during limited hours.

What time is check-out at DoubleTree by Hilton Resort & Spa Marjan Island?

Check-out is at noon. Late check-out is available for a fee (subject to availability).

Does DoubleTree by Hilton Resort & Spa Marjan Island provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of AED 300 per vehicle applies.

Are there all-inclusive benefits at DoubleTree by Hilton Resort & Spa Marjan Island?

Some rate plans available at this resort are all-inclusive.

Where is DoubleTree by Hilton Resort & Spa Marjan Island located?

Located in Al Marjan Island, this beachfront resort is next to a golf course and within 9 mi (15 km) of Al Hamra Mall, Al Hamra Marina and Yacht Club, and Al Hamra Golf Club. Dreamland is 8.6 mi (13.9 km) away.

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DoubleTree by Hilton Resort & Spa Marjan Island Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 220 out of 549 reviews
Rating 8 - Good. 187 out of 549 reviews
Rating 6 - Okay. 72 out of 549 reviews
Rating 4 - Poor. 41 out of 549 reviews
Rating 2 - Terrible. 29 out of 549 reviews

8.4/10

Cleanliness

7.8/10

Staff & service

8.0/10

Amenities

8.4/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

8/10 Good

Erik Jan Willem

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The resort is nice for relaxation. The hotel is clean and all-inclusive food is good. Its location is somewhat off-centre and there’s a lot of construction going on in the area.
Stayed 7 nights in Mar 2025

10/10 Excellent

Kellye

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love the staff, food, amenities and size of room!! Tharanga was extremely nice on a day when I was sick. We will return.
Stayed 1 night in Feb 2025

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Weekend getaway
Really spacious and comfortable room. We have stayed many times as good choice of food and entertainment options on site and nearby. No need to drive anywhere once parked.
Stayed 3 nights in Nov 2024

10/10 Excellent

Ahmed

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Thanks a lot 👍
Its an amazing resort , staff are very friendly, pools are big with a lot of activities
Stayed 3 nights in Dec 2024

10/10 Excellent

lucas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place for families.
Stayed 6 nights in Mar 2023

10/10 Excellent

Ramy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was amazing stay, we as a family enjoyed a lot. The hotel is very clean, well organised and the staff is so helpful.
Stayed 3 nights in Dec 2023

8/10 Good

Mauricio

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel makes a good impression from the lobby, but the standard room has quite small beds for a family if four (two adults and two small kids). At the reception they allowed us to do an early check in, which was amazing because we were extremely tired from the flight. The hotel has a construction work on its side, which makes it quite noise at the beach. The restaurant is very crowded and the food of the buffet is by far not at the level you would expect from a 5-star hotel. It’s not bad though… just not 5-star. The all inclusive package, although convenient, is not impressive either. Some staff tried to help and facilitate everything for us, but some people were simply lost and not helpful. Overall it was a good experience for our family. The beach is nice and calm (not sandy, but full of broken shells as it’s not a natural beach), kids pool is warm (even though it’s an external pool) and they have the water playground and the regular playground. The tourist agency (Cleopatra Tours) has good options, but you may need to negotiate the prices. They will give you some very overpriced options.
Stayed 4 nights in Feb 2025

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Weekend stay
Really love this hotel - good location on the lagoon and lots of good facilities. Great breakfast - loads of option and now included with room price.
Stayed 2 nights in Mar 2023

10/10 Excellent

M.MOUSTAFA

Liked: Staff & service, amenities, property conditions & facilities
Perfect stay! Relaxing and beautiful! Highly recommended.

8/10 Good

paul

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great accomodation and facilities. Water sports and beach position excellent. Breakfast buffet too noisy and busy.
Stayed 6 nights in Dec 2023

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
checkin took time, however, overall it was a pleasant trip
Stayed 1 night in Mar 2023

8/10 Good

Ahmed

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good to stay!
the hotel is huge and nice to stay in, my only feedback was regarding the breakfast as it was not as it should be! the pool temperatures was controlled while the water at the kids water park was extremally cold!
Stayed 2 nights in Dec 2023

10/10 Excellent

MOHAMMED

Liked: Cleanliness, staff & service, property conditions & facilities
Good hotel for kids with family
Good service and different feasibility And I liked the kids club
Stayed 1 night in May 2023

10/10 Excellent

ANDRES

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent, is the only word I can say about our stay in the resort. Facilities are nice and elegant, family friendly, rooms comfy and clean, food tasty with many options and the best part...genuine kind and nice people taking care of any guest request. Plus the Colombian singers at night time doing and extraordinary job !!!
Stayed 10 nights in Oct 2022

10/10 Excellent

Sietze

Liked: Cleanliness, staff & service, property conditions & facilities
Superb
Stayed 6 nights in Mar 2023

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service
Average - extremely busy - not a place for a quiet trip away - service was ok - nothing special
Stayed 2 nights in Sep 2022

6/10 Okay

Ahmed

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Generally it's very nice hotel, great for families. No much variety in buffet, especially in dinner. Friendly and helpful staff in restaurant and housekeeping.
Stayed 2 nights in Jun 2022

6/10 Okay

Verified traveler

Liked: Staff & service, property conditions & facilities, room comfort
Breakfast was limited The water in Kids playing area are so cold
Stayed 2 nights in Dec 2023

8/10 Good

Anand

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
all inclusive package
I had taken a all inclusive plan for this stay. The drinks were not premium. Asked for a banana for the baby, one oytlet said go to another, another said go to another. Asked for ginger ale at the bar, said it is over and need to get it from another bar.
Stayed 1 night in May 2024

6/10 Okay

Islam

Liked: Cleanliness, room comfort
Food quality was poor at breakfast & dinner and limited options. Restaurants staff aren’t professional.
Stayed 2 nights in Jan 2024

6/10 Okay

Vinicius

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
We opt for the 'all-inclusive' package, however, was very disappointing. Very limited options for drink and eat. Also, the food offered was average. I would not recommend.
Stayed 2 nights in Dec 2023

2/10 Terrible

Verified traveler

Disliked: Staff & service, property conditions & facilities, room comfort
Avoid!
Food selection is poor throughout the day. All inclusive package runs from noon to midnight only. Icing on the cake: would not let us bring a nanny during daytime unless we paid for her access (as if she would use the pool, beach, etc). Manager threatened to call police over this. I have never felt so unwelcome at any hotel.
Stayed 3 nights in Jun 2024

8/10 Good

Prateek

Liked: Cleanliness, property conditions & facilities, room comfort
Everything perfect except the food and food servic
Everything perfect except the food and food servic
Stayed 2 nights in Dec 2022

4/10 Poor

Verified traveler

Not a 4-5 star hotel
The hotel is okay if you are just looking for a cheap getaway, but from a 4-5 star hotel I expected better things. The quality and choice of food and drink was really poor. If I had known then I wouldn’t have paid for all inclusive as it was a massive waste of money. All the bars and entertainment close early too which was disappointing. It wasn’t dirty but I wouldn’t say the hotel was entirely clean either. Table service is slow at all food times and plates/cutlery still wet and felt unhygienic.
Stayed 1 night in Feb 2024

8/10 Good

Verified traveler

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Overall good hotel, with some strong downsides.
All the beers you will drink here will be hot, you can’t get an ice bucket with the beers, even by paying about 100 usd per day for each family member on the so called all inclusive package - it is all inclusive with no food options in the pool or bars. Also, people o. The bar does not know the ingredient quantities for the drinks, which means you get a different flavor on each drink. You can’t get a beer, drink or even soft drink before noon time. This means you will get up early to try to get a chair by the pool or beach and till noon you can’t have drinks for the usd 100 (the so called all inclusive). So enjoy your time on one of the strongest hot areas of the planet without drinks till noon.
Stayed 2 nights in Apr 2024