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Tru by Hilton Chapel Hill

2.5 star property
Hotel in Chapel Hill with a 24-hour fitness center and a 24-hour business center

Choose dates to view prices

your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Tru by Hilton Chapel Hill

Reception
Lobby
Lobby
Desk, blackout drapes, iron/ironing board, free WiFi
Front of property

Reviews

9.0 out of 10

Wonderful

Popular amenities

  • Pet friendly
  • Parking included
  • Air conditioning
  • Gym
  • Free WiFi
  • 24/7 front desk
The price is SAR 380
SAR 431 total
includes taxes & fees
10 Jan - 11 January 2025

Room options

Available filters for rooms
Showing 8 of 8 rooms

View all photos for Room, 1 King Bed

Desk, blackout drapes, iron/ironing board, free WiFi

Room, 1 King Bed

Highlights

Air conditioning
Connecting rooms available
LCD TV
Blackout drapes/curtains
Hair dryer
Private bathroom
Satellite channels
Iron/ironing board
  • 21 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds

Desk, blackout drapes, iron/ironing board, free WiFi

Room, 2 Queen Beds

Highlights

Air conditioning
Connecting rooms available
LCD TV
Blackout drapes/curtains
Hair dryer
Private bathroom
Satellite channels
Iron/ironing board
  • 26 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Accessible (Hearing)

Desk, blackout drapes, iron/ironing board, free WiFi

Room, 1 King Bed, Accessible (Hearing)

Highlights

Air conditioning
Connecting rooms available
LCD TV
Blackout drapes/curtains
Hair dryer
Private bathroom
Satellite channels
Iron/ironing board
  • 21 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Accessible (Mob/Hear Acc W/Tub)

Desk, blackout drapes, iron/ironing board, free WiFi

Room, 2 Queen Beds, Accessible (Mob/Hear Acc W/Tub)

Highlights

Air conditioning
Connecting rooms available
LCD TV
Blackout drapes/curtains
Private bathroom
Hair dryer
Shower/tub combination
Satellite channels
  • 26 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed

Desk, blackout drapes, iron/ironing board, free WiFi

Room, 1 King Bed

Highlights

Air conditioning
Connecting rooms available
LCD TV
Blackout drapes/curtains
Hair dryer
Private bathroom
Satellite channels
Iron/ironing board
  • 21 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible (Roll-In Shower)

Desk, blackout drapes, iron/ironing board, free WiFi

Room, 1 King Bed, Accessible (Roll-In Shower)

Highlights

Air conditioning
Connecting rooms available
LCD TV
Blackout drapes/curtains
Hair dryer
Private bathroom
Satellite channels
Iron/ironing board
  • 21 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Bathtub

Desk, blackout drapes, iron/ironing board, free WiFi

Room, 1 King Bed, Accessible, Bathtub

Highlights

Air conditioning
Connecting rooms available
LCD TV
Blackout drapes/curtains
Private bathroom
Hair dryer
Shower/tub combination
Satellite channels
  • 21 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Accessible (Hearing)

Desk, blackout drapes, iron/ironing board, free WiFi

Room, 2 Queen Beds, Accessible (Hearing)

Highlights

Air conditioning
Connecting rooms available
LCD TV
Blackout drapes/curtains
Private bathroom
Hair dryer
Shower/tub combination
Satellite channels
  • 26 sq m
  • Sleeps 4
  • 2 Queen Beds

Similar properties

Exterior

Aloft Chapel Hill

Pool
Pet friendly
Free WiFi
Air conditioning
8.8 out of 10, Excellent, (1001)
The price is SAR 447
SAR 507 total
includes taxes & fees
1 Jan - 2 January 2025
Aloft Chapel Hill

About the neighborhood

Map
1742 FORDHAM BLVD, Chapel Hill, NC, 27514

What's nearby

  • University of North Carolina - 7 min drive - 5.3 km
  • Dean Smith Center - 7 min drive - 6.3 km
  • Franklin Street - 7 min drive - 5.6 km
  • Kenan Stadium - 8 min drive - 7.1 km
  • UNC Medical Center - 8 min drive - 7.2 km

Getting around

  • Durham Station - 18 min drive
  • Raleigh-Durham International Airport (RDU) - 23 min drive

Restaurants

  • ‪Wegmans Meals 2GO - ‬19 min walk
  • ‪COOK OUT-NC - ‬15 min walk
  • ‪McDonald's - ‬6 min walk
  • ‪Wendy's - ‬15 min walk
  • ‪Bartaco - ‬3 min drive

About this property

Tru by Hilton Chapel Hill

Property highlights
Tru by Hilton Chapel Hill provides amenities like a 24-hour gym and a 24-hour business center. Guests can connect to free in-room WiFi.
Other perks at this hotel include:
  • Outdoor pool access nearby
  • Free self parking
  • Express check-out, an elevator, and a water dispenser
  • A 24-hour front desk, a front-desk safe, and coffee/tea in the lobby
  • Guest reviews give top marks for the helpful staff and first-rate property condition
Room features
All 98 rooms have comforts such as air conditioning, as well as perks like free WiFi and desk chairs. Guest reviews speak positively of the clean rooms at the property.
Other conveniences in all rooms include:
  • Bathrooms with hair dryers and shampoo
  • 55-inch LCD TVs with premium channels
  • Heating, housekeeping, and desks

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Coffee/tea in common area(s)

Things to do

  • 24-hour fitness center
  • Access to nearby outdoor pool

Family friendly

  • Access to nearby outdoor pool

Conveniences

  • Elevator
  • Front-desk safe
  • Water dispenser

Guest services

  • 24-hour front desk
  • Housekeeping (on request)

Business services

  • 24-hour business center

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Phone accessibility kit
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair-accessible business center
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking
  • Wheelchairs available on site

More

  • Designated smoking areas (fines apply)
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Heating (climate-controlled)

Bathroom

  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels
  • Toothbrush and toothpaste (on request)

Entertainment

  • 55-inch LCD TV
  • Premium channels
  • Satellite channels

More

  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Iron/ironing board
  • Mobile key entry
  • Phone

Policies

Check-in

Check-in time starts at 3:00 PM
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival
If you are planning to arrive after 5:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 75.00 per accommodation, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs only

Children and extra beds

Children are welcome
Children can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Pet fee: USD 75.00 per accommodation, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available

We should mention

Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Alcohol is not served at this property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Tru by Hilton Chapel Hill Hotel
Tru by Hilton Chapel Hill CHAPEL HILL
Tru by Hilton Chapel Hill Hotel CHAPEL HILL

Frequently asked questions

Does Tru by Hilton Chapel Hill have a pool?

Yes, this property has outdoor pool access.

Is Tru by Hilton Chapel Hill pet-friendly?

Yes, dogs are allowed at this property. There's a fee of USD 75.00 per accommodation, per stay. Service animals are exempt from fees.

How much is parking at Tru by Hilton Chapel Hill?

Self parking is free at this property.

What time is check-in at Tru by Hilton Chapel Hill?

Check-in begins at 3:00 PM. Late check-in is available during limited hours.

What time is check-out at Tru by Hilton Chapel Hill?

Check-out is at noon.

Where is Tru by Hilton Chapel Hill located?

Situated in Chapel Hill, this hotel is 1.1 mi (1.8 km) from University Mall and within 3 mi (5 km) of University of North Carolina and Horace Williams House. Franklin Street and PlayMakers Repertory Company are also within 3 mi (5 km).

Tru by Hilton Chapel Hill Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 312 out of 438 reviews" "
Rating 8 - Good. 73 out of 438 reviews" "
Rating 6 - Okay. 24 out of 438 reviews" "
Rating 4 - Poor. 16 out of 438 reviews" "
Rating 2 - Terrible. 13 out of 438 reviews" "

9.6/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.4/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

wilber

Liked: Cleanliness, staff & service, property conditions & facilities
Great family experience at this hotel. Excellent location. Friendly staff and place well maintained. For aure will comeback while visiting families.
Stayed 3 nights in Dec 2024

8/10 Good

NASHAUNA

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2024

8/10 Good

Andrea

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2024

2/10 Terrible

Lindsey

Traveled with family
Disliked: Staff & service
My family and I tried to check into the hotel. When we arrived the entire computer system was down. They have no other way of accessing rooms or guest details without technology. Other families were waiting in the lobby and also unable to check in. There was no ETA. We were late arrivals, but due to the system being down, they were not able to adjust the accommodation and provide us a room like they normally would be able to if the system was operable. The Operations Manager did not offer great customer service or attempt to actually help us find a place to stay. He said he could not offer a room for us. He casually offered to call another hotel on our behalf, but did not take any necessary steps to make that happen. It seemed like it would be more of a chore than something he was actually willing to do for us. It was very obvious that he was overwhelmed, frustrated, and unwilling to go above and beyond. His lackluster attempts to help us instead made us feel abandoned. We did not trust in his ability to make sure we had a room for the night after just driving three hours. We left, as we believed we needed to fend for ourselves and urgently find a place to stay for the night, instead of sleeping in our car. He also said we could call Expedia, provide them with his information and attempt to receive a refund. After doing so, even after buying additional insurance, we discovered we are unable to receive a refund.
Stayed 2 nights in Dec 2024

10/10 Excellent

Candace Rene

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Liked everything in general.
Stayed 2 nights in Dec 2024

10/10 Excellent

Olga

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2024

10/10 Excellent

Lisa

Stayed 1 night in Aug 2024

10/10 Excellent

Claire

Stayed 1 night in Nov 2024

2/10 Terrible

Kristin

Stayed 1 night in Nov 2024

10/10 Excellent

Helen

Liked: Cleanliness, staff & service, property conditions & facilities
Lovely spacious room especially for handicapped. Will definitely stay again.
Stayed 2 nights in Nov 2024

10/10 Excellent

John

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I stayed for only a night but it was a neat little place for a short stay with a great staff. I would totally see myself booking this again in the future.
Stayed 1 night in Nov 2024

8/10 Good

James

Traveled with family
Very nice hotel. Staff was super friendly. Rooms had very poor quality furniture. Food at breakfast was okay but marginal. Breakfast staff were very nice.
Stayed 1 night in Nov 2024

10/10 Excellent

Abstralis

Liked: Cleanliness, staff & service, property conditions & facilities
Great service!!!
Stayed 2 nights in Nov 2024

10/10 Excellent

charles

Stayed 2 nights in Oct 2024

10/10 Excellent

Kathleen

Liked: Property conditions & facilities
Stayed 1 night in Nov 2024

8/10 Good

Alice, Williston

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked the convenience of this hotel. I found an old icey hot patch in my bed! There was no comfortable seating outside.
Stayed 3 nights in Oct 2024

10/10 Excellent

Tonya

Liked: Cleanliness, staff & service, property conditions & facilities
Nice for the price
Stayed 2 nights in Oct 2024

10/10 Excellent

Victoria

Stayed 3 nights in Oct 2024

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024

4/10 Poor

Leah

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
There was hair in my bed, the sink had low water pressure, there was banging/construction upstairs all night so I couldn't sleep, and the manager offered 10k points to make up for the inconvenience but only issued 8k points. Very petty and unnecessary.
Stayed 2 nights in Oct 2024

10/10 Excellent

courtney

Stayed 1 night in Sep 2024

10/10 Excellent

amna, new york

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I stayed there for proximity to unc hospital. Overall, an excellent e patience
Stayed 4 nights in Oct 2024

10/10 Excellent

Lindsay

Stayed 1 night in Sep 2024

8/10 Good

Ethel

Liked: Cleanliness, staff & service, property conditions & facilities
Nice folks at desk , all good except my room was never cleaned or fresh linens .
Stayed 4 nights in Oct 2024

10/10 Excellent

Yvonne

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our stay was great. There was a staff member name Stephanie that went above and beyond to help us with some information we requested about the area
Stayed 2 nights in Oct 2024