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The Umstead Hotel and Spa

5.0 star property
Luxury resort with a full-service spa and a fitness center

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for The Umstead Hotel and Spa

Sauna, spa tub, steam room, body treatments, aromatherapy
Seasonal outdoor pool
Lounge
Reception
Executive Suite, Balcony, Lake View | Premium bedding, pillowtop beds, minibar, in-room safe

Reviews

9.6 out of 10

Exceptional

Popular amenities

  • Parking included
    Parking included
  • Bar
    Bar
  • Pool
    Pool
  • Pet friendly
    Pet friendly
  • Housekeeping
    Housekeeping
  • Room service
    Room service
The price is SAR 1,536
SAR 1,739 total
includes taxes & fees
25 Nov - 26 Nov

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Room options

Available filters for rooms
Showing 13 of 13 rooms

View all photos for Suite (Spa Level)

Premium bedding, pillowtop beds, minibar, in-room safe

Suite (Spa Level)

Highlights

Patio
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cribs/infant beds
Flat-screen TV
Premium bedding
Pillowtop bed
  • 60 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Suite (Signature)

Flat-screen TV, DVD player, iPod dock

Suite (Signature)

Highlights

Patio
Separate sitting area
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cribs/infant beds
Flat-screen TV
Premium bedding
  • 112 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Presidential Suite

Presidential Suite | Living area | Flat-screen TV, DVD player, iPod dock

Presidential Suite

Highlights

Balcony
Separate dining area
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cribs/infant beds
Refrigerator
Flat-screen TV
  • 160 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Premier Room, 1 King Bed

Premium bedding, pillowtop beds, minibar, in-room safe

Premier Room, 1 King Bed

Highlights

Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cribs/infant beds
Flat-screen TV
Premium bedding
Pillowtop bed
Hair dryer
  • 50 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Studio Suite

Studio Suite | Premium bedding, pillowtop beds, minibar, in-room safe

Studio Suite

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cribs/infant beds
Flat-screen TV
Premium bedding
Pillowtop bed
  • 73 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 Bedroom, Balcony

Suite, 1 Bedroom, Balcony | Premium bedding, pillowtop beds, minibar, in-room safe

Suite, 1 Bedroom, Balcony

Highlights

Balcony
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cribs/infant beds
Flat-screen TV
Premium bedding
Pillowtop bed
  • 100 sq m
  • Sleeps 1
  • 1 King Bed

View all photos for Superior Room, 1 King Bed, Balcony, Lake View

Premium bedding, pillowtop beds, minibar, in-room safe

Superior Room, 1 King Bed, Balcony, Lake View

Highlights

Balcony
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cribs/infant beds
Flat-screen TV
Premium bedding
Pillowtop bed
  • 50 sq m
  • Lake view
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, Accessible (Spa Level)

Premium bedding, pillowtop beds, minibar, in-room safe

Suite, Accessible (Spa Level)

Highlights

Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cribs/infant beds
Flat-screen TV
Premium bedding
Pillowtop bed
Hair dryer
  • 60 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Suite (Governors)

Flat-screen TV, DVD player, iPod dock

Suite (Governors)

Highlights

Balcony
Separate dining area
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cribs/infant beds
Flat-screen TV
Premium bedding
  • 100 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Executive Suite, Balcony, Lake View

Executive Suite, Balcony, Lake View | Living area | Flat-screen TV, DVD player, iPod dock

Executive Suite, Balcony, Lake View

Highlights

Balcony
Separate sitting area
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cribs/infant beds
Flat-screen TV
Premium bedding
  • 86 sq m
  • Lake view
  • Sleeps 4
  • 1 King Bed

View all photos for Premier Double Room

Premium bedding, pillowtop beds, minibar, in-room safe

Premier Double Room

Highlights

Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cribs/infant beds
Flat-screen TV
Premium bedding
Pillowtop bed
Hair dryer
  • 50 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 King Bed, Balcony, Lake View

Premium bedding, pillowtop beds, minibar, in-room safe

Room, 1 King Bed, Balcony, Lake View

Highlights

Balcony
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cribs/infant beds
Flat-screen TV
Premium bedding
Pillowtop bed
  • 50 sq m
  • Lake view
  • Sleeps 3
  • 1 King Bed

View all photos for Double Room, Balcony, Lake View

Premium bedding, pillowtop beds, minibar, in-room safe

Double Room, Balcony, Lake View

Highlights

Balcony
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cribs/infant beds
Flat-screen TV
Premium bedding
Pillowtop bed
  • 50 sq m
  • Lake view
  • Sleeps 3
  • 2 Double Beds

Similar properties

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Parking included
Free WiFi
Restaurant
Air conditioning
9.4 out of 10, Exceptional, (615)
The price is SAR 718
SAR 814 total
includes taxes & fees
26 Nov - 27 Nov
The Mayton

About the neighborhood

Map
100 Woodland Pond Dr, Cary, NC, 27513

What's nearby

  • The Umstead Spa - 1 min walk - 0.1 km
  • William B. Umstead State Park - 11 min walk - 1.0 km
  • North Carolina State Fairgrounds - 6 min drive - 6.9 km
  • PNC Arena - 6 min drive - 6.4 km
  • Crabtree Valley Mall - 10 min drive - 11.0 km

Getting around

  • Cary Station - 6 min drive
  • Raleigh-Durham International Airport (RDU) - 8 min drive

Restaurants

  • ‪Chick-fil-A - ‬8 min walk
  • ‪McDonald's - ‬8 min walk
  • ‪Rally Point Sport Grill - ‬9 min walk
  • ‪Big Easy - ‬5 min drive
  • ‪KFC - ‬4 min drive

About this property

The Umstead Hotel and Spa

Luxury resort near North Carolina State University
At The Umstead Hotel and Spa, you can look forward to a poolside bar, a terrace, and shopping on site. Indulge in aromatherapy, a massage, and a body wrap at The Umstead Spa, the onsite spa. The on-site American cuisine fine-dining restaurant, Herons, offers breakfast, brunch, lunch, and dinner. Yoga classes are offered at the gym; the property also has a garden, dry cleaning/laundry services, and a fireplace in the lobby. Free in-room WiFi is available to all guests, along with a bar and a business center.
Other perks at this resort include:
  • A seasonal outdoor pool
  • Free self parking, plus valet parking (surcharge)
  • Cooked-to-order breakfast (surcharge), bike rentals, and an electric car charging station
  • Smoke-free premises, free newspapers, and a porter/bellhop
  • Guest reviews speak highly of the helpful staff
Room features
All 150 rooms include comforts such as 24-hour room service and premium bedding, in addition to thoughtful touches like air conditioning and bathrobes.
More amenities include:
  • Free infant beds and free extra beds
  • Bathrooms with designer toiletries and deep soaking tubs
  • Flat-screen TVs with premium channels and DVD players
  • Coffee/tea makers, daily housekeeping, and desks

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi and wired Internet

Parking and transportation

  • Free self parking on site
  • Valet parking on site (USD 14.00 per night)
  • Electric car charging station on site

Food and drink

  • Cooked-to-order breakfast available for a fee daily 6:30 AM–10:00 AM: USD 20-50 per person
  • 1 restaurant
  • 1 poolside bar and 1 bar
  • 24-hour room service

Restaurants on site

  • Herons

Things to do

  • Bicycle rentals
  • Fitness center
  • Full-service spa
  • Seasonal outdoor pool
  • Shopping
  • Yoga classes

Family friendly

  • DVD player
  • Free cribs/infant beds
  • Free rollaway/extra beds
  • Seasonal outdoor pool

Conveniences

  • Elevator
  • Free newspapers in lobby
  • Front-desk safe
  • Reception hall

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Luggage storage
  • Porter/bellhop
  • Turndown service
  • Wedding services

Business services

  • Business center
  • Meeting rooms

Outdoors

  • Garden
  • Terrace

Spa

  • Aromatherapy
  • Body scrubs
  • Body treatments
  • Body wraps
  • Facials
  • Manicures and pedicures
  • Massage - deep-tissue
  • Massage - prenatal
  • Massage - Swedish
  • Sauna
  • Spa open daily
  • Spa tub
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices available
  • Braille signage
  • Elevator
  • Wheelchair accessible (may have limitations)

More

  • Fireplace in lobby
  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Free cribs/infant beds
  • Free rollaway beds
  • Pillow-top mattress
  • Premium bedding

Bathroom

  • Bathrobes
  • Deep soaking bathtub
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Separate bathtub and shower
  • Towels

Entertainment

  • Cable channels
  • DVD player
  • Flat-screen TV
  • iPod dock
  • Premium channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Minibar

More

  • Connecting rooms available
  • Desk
  • Free local calls
  • Free newspapers
  • Iron/ironing board
  • Phone
  • Safe
  • Slippers
  • Turndown service

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 200 per accommodation, per stay
Service animals are welcome, and are exempt from fees
2 total pets
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Free rollaway/extra beds
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for cooked-to-order breakfast: approximately USD 20 to 50 per person
  • Valet parking fee: USD 14.00 per night
  • Pet fee: USD 200 per accommodation, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher, a security system, a first aid kit, and window guards

We should mention

The seasonal pool will be open from March to October
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Children under 18 years old are not allowed in the spa without adult supervision

Property is also known as

Hotel Umstead
Umstead
Umstead Cary
Umstead Hotel
Umstead Hotel Cary
The Umstead Hotel Cary
Umstead Hotel Cary
THE UMSTEAD HOTEL SPA
The Umstead Hotel and Spa Cary
The Umstead Hotel and Spa Resort
The Umstead Hotel and Spa Resort Cary

Frequently asked questions

Does The Umstead Hotel and Spa have a pool?

Yes, this property has a seasonal outdoor pool.

Is The Umstead Hotel and Spa pet-friendly?

Yes, this property allows pets (limit 2 total). There's a fee of USD 200 per accommodation, per stay. Service animals are exempt from fees.

How much is parking at The Umstead Hotel and Spa?

Self parking is free at this property.

What time is check-in at The Umstead Hotel and Spa?

Check-in start time: 3 PM; Check-in end time: midnight. After-hours check-in is not available.

What time is check-out at The Umstead Hotel and Spa?

Check-out is at noon.

Where is The Umstead Hotel and Spa located?

Situated in Cary, this luxury resort is within a 15-minute walk of The Umstead Spa and William B. Umstead State Park. Lake Crabtree County Park is 1.8 mi (3 km) away.

The Umstead Hotel and Spa Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 513 out of 609 reviews" "
Rating 8 - Good. 58 out of 609 reviews" "
Rating 6 - Okay. 13 out of 609 reviews" "
Rating 4 - Poor. 9 out of 609 reviews" "
Rating 2 - Terrible. 16 out of 609 reviews" "

9.8/10

Cleanliness

9.6/10

Staff & service

9.4/10

Amenities

9.8/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Stephanie

Stayed 1 night in Oct 2024

10/10 Excellent

Tammy

Stayed 1 night in Oct 2024

10/10 Excellent

Kelly Ann

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Luxury!
Stayed 2 nights in Oct 2024

10/10 Excellent

Brittney, Albemarle

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
One of the best NC resorts I’ve ever stayed at. Everything was amazing. Pricey but worth it.
Stayed 2 nights in Oct 2024

10/10 Excellent

Tiffany

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything
Stayed 1 night in Oct 2024

10/10 Excellent

Chantel

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfection in little ol Cary NC!
Stayed 1 night in Oct 2024

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent property!! Well appointed rooms with great amenities. Booking with Expedia gives the option to pay in cash. This is not so. You must have a credit card to pay; however, an exception was made for me. So FYI have your credit card handy. Other than that everything was superb!
Stayed 1 night in Oct 2024

10/10 Excellent

Nina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Umstead was beautiful andnthe customer sercice was excellent. My room wasnt as cool as if like itnro be when I slept, but beyond thay, everything was phenomenal. Jan, in reservations, is an absolute delight and the kindest person. I want to thank her especially for making my first night away from girls special. The spa and the room service was amazing.
Stayed 1 night in Oct 2024

10/10 Excellent

Daniel

Stayed 1 night in Sep 2024

2/10 Terrible

Natalia

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Dishonest staff, terrible service, uninviting rooms, a mediocre restaurant, a poorly managed bar, lousy upkeep, and a dull ambiance. We stayed at The Umstead Hotel ($800/night room), and the experience was far below what I expected for that price. The room was small and uncomfortable, and the balcony was no better—cramped and not conducive to relaxation. The service was abysmal. We had to wait an excessive amount of time just to get someone to take our order, and when they finally did, they refused to bring us coffee at certain tables. We waited forever for our food, which was frustrating and unacceptable. The restaurant was a letdown. The food okay, nothing special considering the high prices, but the desserts were terrible. Only the sundae was edible; any other dessert we tried tasted sour and bad. We ended up leaving most of them uneaten. The gallery was in terrible condition—dusty, dirty, with large cobwebs and bugs everywhere. It was unsettling, far from the clean, luxurious environment you'd expect. The bar experience was equally disappointing. We sat in the gallery of the bar and were completely unattended for over 90 min. When we finally decided to go inside to get a beer, they refused to serve us because they were closing. This was incredibly frustrating and not what you'd expect from a so-called luxury hotel. To add, I accidentally left a $40 charger in the room; after calling several times it was clear it was stolen and they don't keep track of their staff.
Stayed 1 night in Jul 2024

10/10 Excellent

Anne Margaret

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was the best experience I have ever had at a hotel. The staff was top notch and their attention to service was incredible.
Stayed 2 nights in Sep 2024

10/10 Excellent

Jim

Stayed 1 night in Aug 2024

10/10 Excellent

Emily

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We always love our stays here and it was the perfect place to stay on the first night of our honeymoon. The staff were so kind in congratulating us and made our stay extra special!
Stayed 1 night in Aug 2024

8/10 Good

Rachel

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

8/10 Good

Ben

Business traveler
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
3 Star Customer Service
Beautiful building. Beautiful room. The front desk receptionist was never there. Felt like a ghost town. We waited 15-20 minutes for a receptionist to show up upon check in. Another couple ahead of us was waiting before us and finally left the reception desk. We noticed the 4 days that we were there that the reception desk was MiA most of the time. The bell men were awkward and young. Had complimentary valet parking but bell men said that’s not a thing.
Stayed 3 nights in Aug 2024

10/10 Excellent

Lisa

Liked: Cleanliness, staff & service, property conditions & facilities
The Umstead Hotel is a 5-star hotel beyond compare. We stayed for a birthday and there was an amenity and birthday card in our room when we arrived. They specialize in exquisite service. The hotel and properties are both beautiful and immaculate. We love the pool and the spa is one of the best ever. We will return again!
Stayed 2 nights in Aug 2024

10/10 Excellent

Kim

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Nassim

Stayed 3 nights in Jul 2024

10/10 Excellent

dwight

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Living my best life in Raleigh North Carolina
I was more than surprised 😲. Everything was beyond expectations. Staff gets a grade 100, pool, dinning, restaurant, reception desk, concierge and the hostess! Dinner at the Herion was amazing and they explained every dish as well as accommodate some dietary restrictions. If you’re in the Raleigh area choose this hotel and spa. Except no substitute!!! You want be disappointed….
Stayed 1 night in Jul 2024

10/10 Excellent

Chris

Stayed 2 nights in Jul 2024

8/10 Good

Kahlea

Liked: Cleanliness, staff & service, property conditions & facilities
Everything about it was amazing
Stayed 1 night in Mar 2024

10/10 Excellent

STEVE

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

10/10 Excellent

Thomas, Dallas

Business traveler
Liked: Cleanliness, amenities, property conditions & facilities
Great hotel
Stayed 2 nights in Jul 2024

10/10 Excellent

Allison

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jul 2024

10/10 Excellent

Hayden

Liked: Cleanliness, staff & service, property conditions & facilities
Phenomenal. Proposed to my girlfriend after brunch and planned a staycation. The service provided to help make this big day extra special was fantastic. Staff did such a great job helping us celebrate and the concierge service provided by Claire, Josh, and Debra to assist with the special day was more than I could ask for.
Stayed 1 night in Jul 2024